Robert Nickell Discusses Building And Scaling A Multi-Million Dollar Outsourcing Company That Helps Clients Scale Their Businesses

Robert Nickell was this week's guest on Success Profiles Radio. He is the CEO of Rocket Station, a company that helps, trains, and recruits Filipino-based workers to work remotely for small and medium-sized US companies. The company has more than 1200 Filipino contract workers and is growing 10% month-over-month right now. We discussed his start in real estate and his pivot to providing outsourcing services to that industry, then expanding to others. We also talked about how to know when it's time to outsource, how to vet the people you are considering hiring, the types of tasks people usually outsource, and the importance of having clear and specific SOPs for your company. In addition, we talked about how to decide on the amount and the structure of paying virtual employees, using them to help with lead generation, the biggest mistake people make when hiring, and the importance of establishing a great corporate culture with remote employees. Finally, we discussed attracting high-level clients to work with, the importance of testimonials, the value of gratitude, knowing what to say yes or no to, and his best productivity tips. You can listen to the show on iTunes or at https://toginet.com/shows/successprofilesradio