Building a Culture of Quality and Safety at Yale New Haven Health
In this episode, Kate Heilpern, MD, President of Yale New Haven Hospital, and Dr. Deb Rhodes, Internist and Chief Quality Officer, Yale New Haven Health System, discuss the cultural transformation, leadership strategies, and systemwide approach that helped Yale New Haven Hospital achieve a five-star CMS rating.
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In this episode, Kate Heilpern, MD, President of Yale New Haven Hospital, and Dr. Deb Rhodes, Internist and Chief Quality Officer, Yale New Haven Health System, discuss the cultural transformation, leadership strategies, and systemwide approach that helped Yale New Haven Hospital achieve a five-star CMS rating.
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