MBA1652 How to Start a Customer Support Team + Free Ride Friday
Handling questions, complaints, and more all by yourself?
Maybe it’s time to stop.
Today, we discuss how to put together an all-star Customer Support squad. It’s one of the best ways to compete against bigger companies, as rockstar service can make all the difference to consumers — especially for tech products.
Learn how to know when it’s time to hire, where to look for the best help for your budget, and how to create a system that lets your team scale as the business grows.
Prioritize support, and you won’t regret it.
Hear how we built our ride-or-die Support Team, and why it’s worth every minute (and dime) you can spend on it. Click Play!
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A comprehensive, source-grounded extraction of the reusable knowledge in an episode.
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A comprehensive extraction focused on health practices, protocols, claims, and safety caveats.
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