278: Radical Empathy at Work: Stories from 'I See You!

Think empathy is just a “soft skill”? Think again. It’s your leadership superpower—one that builds trust, fuels innovation, and keeps teams engaged. But here’s the kicker: real empathy isn’t just about feeling—it’s about leading with it. In this episode of Workday Playdate, Erin takes you beyond the pages of her book I See You! A Leader’s Guide to Energizing Your Team through Radical Empathy to unpack the ripple effect it’s had on leaders, teams, and workplaces over the past year. From boardrooms to book clubs, keynote stages to personal breakthroughs, this book has sparked real change—and today, Erin’s sharing the stories that prove it. Here’s what’s inside:

• Why Empathy is a Leadership Game-Changer—According to Harvard Business Review, empathetic leaders drive higher trust, innovation, and employee satisfaction.
• The iDiehl Day Framework—One simple shift that increased a team’s productivity by 20%.
• From South Carolina to Tokyo—How I See You! made its way into the hands of thought leaders like Gabby Bernstein and global teams navigating burnout.
• How Writing This Book Changed Everything—From trusting her voice to realizing this message belongs to you—the leaders making an impact.
• A Practical Empathy Exercise—One small step to bring more radical empathy into your workday right now.

A Quick Favor… If you’ve read I See You! or been inspired by this episode, Erin wants to hear from you! Send a note, share your story, and let’s keep the empathy ripple effect going. And if you haven’t grabbed your copy yet—what are you waiting for? It’s time to put empathy into action. So, grab your coffee, tea, or whatever fuels your inner rockstar, and let’s dive in. Because every workday is a playdate waiting to happen! Listen now to start leading with radical empathy. And if you’re interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet, here. It’s a 3-part list of helpful phrases you can use before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.   No, You Hang Up First (Let’s Keep Connecting)

• Did today’s episode resonate with you? Leave us a review sharing your favorite insight and we’ll send you a free signed copy of I See You! A Leader’s Guide to Energizing Your Team through Radical Empathy.
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Connect with Erin Diehl x improve it!

• Erin’s website
• Erin’s Instagram
• Erin’s TikTok
• Erin’s LinkedIn
• improve it!’s website
• improve it!’s Instagram

For more information on improve it! visit www.learntoimproveit.com.

Connect with Erin Diehl

🌟 Learn more about Workday Playdate: https://www.learntoimproveit.com/podcast-page
🎤 Book Erin to speak: https://www.learntoimproveit.com/keynote-speaker
📚 Workshops & Team Experiences: https://www.learntoimproveit.com/experiential-training
💌 Learn more about Erin: https://www.itserindiehl.com/meet-erin
📱 For more information on improve it! visit www.learntoimproveit.com.

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