Mary McKenzie on Leading Clinical Transformation Through Technology and Change Management
In this episode, Mary McKenzie, FACHE, Chief Administrative Officer, UVA Physicians Group, shares how AI, virtual care, and thoughtful change management are helping reduce physician burden, expand access, and improve the clinician experience. She also discusses why communication, curiosity, and empathy are essential to leading successful transformation in healthcare.
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In this episode, Mary McKenzie, FACHE, Chief Administrative Officer, UVA Physicians Group, shares how AI, virtual care, and thoughtful change management are helping reduce physician burden, expand access, and improve the clinician experience. She also discusses why communication, curiosity, and empathy are essential to leading successful transformation in healthcare.
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