How to know when to make something a new policy on your team

Managing Made Simple

When something isn't going the way you want it to on your team or in your business, it can be tempting to want to roll out a new policy to get people to fall in line. But policies signify compliance, and while we want people to meet expectations, compliance isn't necessarily the vibe we're wanting to communicate. 

In episode 124 of Managing Made Simple, I talk about the difference between policies and working norms, and why working norms are often the right route to implement when wanting to create behavior change on your team.

Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convo

Looking for support for yourself of your team? I've got you covered.
Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.

Get all the details at: www.liagarvin.com
Contact: liagarvin.com/contact
Email: hello@liagarvin.com

Follow on Instagram: https://www.instagram.com/lia.garvin
Watch on YouTube: https://www.youtube.com/@Lia.Garvin

--

© 2026 Lia Garvin / Managing Made Simple

More description

When something isn't going the way you want it to on your team or in your business, it can be tempting to want to roll out a new policy to get people to fall in line. But policies signify compliance, and while we want people to meet expectations, compliance isn't necessarily the vibe we're wanting to communicate. 

In episode 124 of Managing Made Simple, I talk about the difference between policies and working norms, and why working norms are often the right route to implement when wanting to create behavior change on your team.

Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convo

Looking for support for yourself of your team? I've got you covered.
Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.

Get all the details at: www.liagarvin.com
Contact: liagarvin.com/contact
Email: hello@liagarvin.com

Follow on Instagram: https://www.instagram.com/lia.garvin
Watch on YouTube: https://www.youtube.com/@Lia.Garvin

--

© 2026 Lia Garvin / Managing Made Simple

2024-06-18 10 min Transcript
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