The Old-School Process Still Killing Dealer Productivity – And How To Fix It | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Autumn Ross, CFO of Ewing Auto Group, and Brittany Newcomer, VP of Sales at Corpay

This episode of the Car Dealership Guy Podcast is brought to you by Corpay:

Corpay - Corpay is transforming how dealerships handle payments. We help you save time, score big rebates, and ditch manual headaches — all while syncing directly with your DMS. Trusted by dealerships coast to coast, Corpay is here to rev up your efficiency and profitability. Don’t settle for “good enough” in your AP. Visit @ https://www.corpay.com and see what Corpay can do for your bottom line.

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Topics:

0:45 How do robots transform service departments?

1:37 Ewing's key tech advancements?

4:47 Biggest expense management challenges?

9:36 Why transition to digital systems?

12:35 How Core Pay solved problems?

18:51 Best fraud prevention strategies?

23:57 Biggest digitization challenges and recommendations?

30:51 Benefits of digital payment processes?

40:51 Shifting from checks to cards?

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