Simplifying Payer Operations and Strengthening Provider Relationships

Becker’s Healthcare Podcast

In this episode, Sharon Williams, MBA, Chief Executive Officer of the University of Michigan Health Plan, discusses how health plans can navigate rising utilization, workforce shortages, and cost pressures while improving relationships with providers. She shares perspectives on simplifying payer operations, the role of AI, and policy changes needed to improve affordability and access.

2026-02-02 14 min Transcript

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