TMS’ Anthony Forsberg talks servicing, forbearance exits
Today’s HousingWire Daily episode features an interview with Anthony Forsberg, the senior vice president of The Money Source’s mortgage servicing division. Forsberg discusses the options and services TMS is providing to its customers as they exit forbearance plans.
He also explains how digital tools can help teams better communicate with customers and what servicers need to do to improve customer retention.
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