How Ambient AI Is Transforming Leader Rounding and Patient Experience

Becker’s Healthcare Podcast

In this episode, Katie Haifley, Senior Director of Product at NRC Health, and Tanya Hammon, Director of Experience at Parkview Health, discuss how ambient AI is enhancing leader rounding by reducing documentation burdens, capturing deeper patient insights, improving service recovery opportunities, and strengthening patient-provider connections. 

This episode is sponsored by NRC Health.

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In this episode, Katie Haifley, Senior Director of Product at NRC Health, and Tanya Hammon, Director of Experience at Parkview Health, discuss how ambient AI is enhancing leader rounding by reducing documentation burdens, capturing deeper patient insights, improving service recovery opportunities, and strengthening patient-provider connections. 

This episode is sponsored by NRC Health.

2026-06-25 20 min Transcript
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