The Battle Within Meta Over Chatbot Safety

The Journal.

Meta has gone all in on chatbots. The bots are capable of giving advice, answering questions and playing games with users. Some feature the licensed voices of some celebrities. But after months of testing, the Wall Street Journal found Meta's chatbots were also capable of engaging in graphic romantic roleplay, even with young users. Some people inside the company are concerned. Jeff Horwitz reports and Kate Linebaugh hosts for the last time.


Further Listening:

- Does Meta Have a Social Media Monopoly? 

- The Facebook Files 


Sign up for WSJ’s free What’s News newsletter

Learn more about your ad choices. Visit megaphone.fm/adchoices

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Meta has gone all in on chatbots. The bots are capable of giving advice, answering questions and playing games with users. Some feature the licensed voices of some celebrities. But after months of testing, the Wall Street Journal found Meta's chatbots were also capable of engaging in graphic romantic roleplay, even with young users. Some people inside the company are concerned. Jeff Horwitz reports and Kate Linebaugh hosts for the last time.


Further Listening:

- Does Meta Have a Social Media Monopoly? 

- The Facebook Files 


Sign up for WSJ’s free What’s News newsletter

Learn more about your ad choices. Visit megaphone.fm/adchoices

2025-05-27 19 min
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