How Healthcare Organizations Can Identify and Address Patient Leakage

Becker’s Healthcare Podcast

In this episode, Eddie Wilson, Managing Director at Deloitte, and Yuchen Chen, Associate Vice President at Deloitte, discuss how healthcare organizations can identify and address patient leakage through data, analytics, and improved access strategies. They also explore how stronger network retention, care orchestration, and emerging AI capabilities can support margin growth, patient engagement, and long term strategic planning.

This episode is sponsored by Converge Health Care by Deloitte.

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In this episode, Eddie Wilson, Managing Director at Deloitte, and Yuchen Chen, Associate Vice President at Deloitte, discuss how healthcare organizations can identify and address patient leakage through data, analytics, and improved access strategies. They also explore how stronger network retention, care orchestration, and emerging AI capabilities can support margin growth, patient engagement, and long term strategic planning.

This episode is sponsored by Converge Health Care by Deloitte.

2026-08-12 17 min Transcript
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