The power of a great onboarding experience in driving better results on your team with Jess Heller, Executive & Leadership Coach

When someone is new to a role, you’re catching them at their most excited and engaged. Your role as a manager is to keep them there.

In this episode of managing made simple, I’m joined by Jess Heller, Executive & Leadership coach specializing in onboarding, where we discuss the ins and outs of onboarding in building a high performance team. We dive into how onboarding is an extension of recruiting, the time and money savings you gain by having a great onboarding experience, the importance of setting expectations, re-onboarding folks when their role changes, and more!

About Jess: 
After 15 years in recruiting leadership, her passion for developing talent inspired the launch of Jess Heller Coaching & Consulting. She partners with execs, leaders, and teams to empower them to step into their full potential with more ease and impact.

Learn more about Jess and her work at: jessheller.com/

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Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams:

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For Corporate Managers & Teams - Want to build more effective managers, get better at giving & receiving feedback, solve RTO the right way, or support your team in navigating change and uncertainly? Ask about my "Manager & Team workshops".

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Connect with me!
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Web: liagarvin.com
Music by Y8S: isaacy8s.com

Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convo

Looking for support for yourself of your team? I've got you covered.
Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.

Get all the details at: www.liagarvin.com
Contact: liagarvin.com/contact
Email: hello@liagarvin.com

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© 2026 Lia Garvin / Managing Made Simple