MBA1630 Q&A Wednesday: Is it OK to not give refunds?
No-refund policy: good idea? Terrible idea?
It’s Q&A Wednesday, and we’ve got an online course seller who wants to protect their revenue from frivolous refund requests. Will a blanket no-refund statement scare people away?
Or will it just save some hard-earned cash?
We’ll discuss a few options when it comes to refund policy, and why no business owner has to feel bad about protecting their investment. It’s all about making sure that customers really give your product a chance first!
There is a way to make sure people who are genuinely not helped by your product get their money back — without letting yourself be taken advantage of. Click Play!
To submit your questions, visit 100mba.net/q.
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