Smart Talks with IBM: Salesforce & IBM: Revolutionizing Experiences with Generative AI
The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice President of Product: AI, Analytics & Data at Salesforce & Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting.
They chat about the latest evolution of the two tech innovators’ decades-long relationship, explore the opportunity AI presents for customer experiences, and break down how better experiences will remove friction for all.
Visit us at: ibm.com/smarttalks
Read more about elevating experiences in the CEO’s Guide to Generative AI from the IBM Institute for Business Value.
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Quick Summary
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Deep Knowledge Extract
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Knowledge Blocks
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Health Tips
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Business Ideas
Output: Big ideas, Methods and protocols, Resources
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Sign inExplicit actions, next steps, habits, recommendations, and things to avoid.
Action Items
Output: Explicit actions, Suggested next steps, Habits
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Resources Mentioned
Output: Books, Tools and apps, Websites and research
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Risks and Caveats
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Quick Summary
Output: Overview, Key takeaways, Chapter outline
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Sign inA detailed readable summary organized by chapter or topic.
Deep Summary
Output: Compact overview, Core narrative, Detailed walkthrough
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Topic Map
Output: Main topics, Topic flow, Suggested chapters
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Sign inA comprehensive, source-grounded extraction of the reusable knowledge in an episode.
Deep Knowledge Extract
Output: Big ideas, Methods and protocols, Resources
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Sign inReusable atomic knowledge units extracted from the episode.
Knowledge Blocks
Output: Concept, Explanation, Why it matters
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Sign inA comprehensive extraction focused on health practices, protocols, claims, and safety caveats.
Health Tips
Output: Big ideas, Methods and protocols, Resources
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Business Ideas
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Science & Research Findings
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Technology & AI Insights
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Investing Insights
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History & Events
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Politics & Policy
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Career Advice
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Psychology & Behavior
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Economics & Markets
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Leadership & Management
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Marketing & Growth
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Education & Learning
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Philosophy & Ethics
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Relationships & Communication
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Book Recommendations
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Methods & Frameworks
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Action Items
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Resources Mentioned
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