09.13.22 Customer Service Comes to Airlines! / Beware Training Repayment Agreements
The airline industry has been a mess, stretched thin by labor shortages as the travel industry rebounds. Thanks to DOT and public pressure, for the first time in 40 years passengers have a clear guide to their rights when flights are canceled or delayed. Clark walks you through the new DOT - Airline Customer Service Dashboard and what YOU need to do when grounded. Also, a worker warning: Why you need to be cautious when an employer offers you any kind of internal training.
- DOT Airline Dashboard: Segment 1
- Ask Clark: Segment 2
- Training Repayment Agreements: Segment 3
- Ask Clark: Segment 4
Mentioned on the show:
- What America’s 10 Largest Airlines Offer if Your Flight Is Canceled or Delayed
- Google Flights
- File a Consumer Complaint - Department of Transportation
- Air Travel Complaints | US Department of Transportation
- Online travel itinerary and trip planner - TripIt
- Lemonade Insurance Review: How It Works, Coverage Options
- Best Renters Insurance Companies and Ones To Avoid
- Clark's National Travel Deals
Clark.com resources
- Episode transcripts
- Clark.com daily money newsletter
- Consumer Action Center Free Helpline: 636-492-5275
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