Business Wars

Gucci and Louis Vuitton are still the crème de la crème in high fashion. But between shifting consumer values, TikTok and Gen Z, these brands have a lot of work to do to keep up — if they don’t want to end up sooo last season.

It’s a glamorous world in the middle of a transformation. That’s why we invited Rachel Tashjian, Fashion News Director at Harper’s Bazaar, back to Business Wars to walk us down the runway. She joined us for our season on Fast Fashion, and now she’s introducing us to the world of haute couture.

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Bernard Arnault makes his move to buy Gucci, but Domenico De Sole fights back with everything he’s got, making a surprisingly worthy adversary for the so-called Wolf in Cashmere. But in an effort to stave off Arnault’s advances, De Sole makes a deal with a devil. And both Louis Vuitton and Gucci have to deal with the aftershocks of designers who defined their brands for years departing the companies. How each brand responds to the shake-up determines the future of their success.

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Maurizio Gucci is out, and now for the first time since its founding, Gucci isn’t being run by a Gucc.i. At the top is CEO Domenico De Sole and his right hand man is exciting young fashion designer Tom Ford. Together the two of them make Gucci the hottest fashion and accessory company in the world.

Over at Louis Vuitton, Bernard Arnault wants in on the action. He hires his own young, hip designer, Marc Jacobs to oversee Louis Vuitton’s expansion into ready-to-wear clothing. But when Jacobs gets off to a rough start and Gucci’s stock drops due to an economic crisis in Asia, Arnault decides if he can’t beat Gucci, maybe it’s time to buy them.

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Now merged with luxury drinks company Moët Hennessy, Louis Vuitton finds itself being squeezed out, overpowered in the merger. In an attempt to regain control, Louis Vuitton’s CEO forms an alliance with Bernard Arnault, one of France’s most ambitious businessmen. Louis Vuitton hopes that Arnault will serve as an ally, but Arnault didn’t get the nickname the “Wolf in Cashmere” for nothing.

Meanwhile, Maurizio Gucci finally has full control of Gucci and is desperate to rebrand the company and reclaim its exclusive image. But investors grow impatient with Maurizio’s reckless spending and irresponsible closureof revenue streams, endangering his position as CEO.

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Big fashion brands are trying to diversify their customer base, and also lure consumers to tailored in-person shopping experiences — but it doesn't always go as planned. On this episode, we're joined by Alana Hope Levinson, a freelance culture writer and editor and host of the west coast style podcast “Free Validation” — and comedian Megan Gailey, who’s performed on Conan and The Tonight Show and who hosts the podcast “I Love A Lifetime Movie.” We're looking at stories about the evolving fashion landscape from our sister show, Business Wars Daily.

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For decades Gucci and Louis Vuitton dominated the luxury accessory markets. Their bags and shoes were status symbols, sported by celebrities and royalty around the globe. But by the 1970s both companies were struggling. Louis Vuitton was being run by the great-grandsons of the company’s founder. They were risk-averse, unwilling to make any changes. And the heirs of the founder of Gucci were fighting over the direction of the business. Maurizio Gucci, the founder’s grandson,can’t get his family on board with his vision, leaving the company stagnant.

But when both companies get new leaders, these family-run companies are poised to become global mega-brands… and the two businesses are now on a collision course in their quest to become the largest luxury accessory brands in the world.

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Haagen Dazs and Ben & Jerry’s revolutionized the ice cream industry by raising the standard for the frozen treat and pioneering new styles and flavors. Now, new ice cream mavericks are on the scene, raising both the caliber and cost of pints.

Be prepared to get hungry as food journalist Charlotte Druckman walks us through the artisanal, ultra-premium ice cream scene, which she documented in an article for Eater. Later, Pooja Bavishi, founder of the Brooklyn-based ice cream shop Malai, shares her insights on building her business — and how Malai’s unique flavors are expanding the definition of ice cream.

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It's the year 2000 and Ben & Jerry's is under new ownership. But as promises that were made before the sale get broken, employees wonder if the brand's values can survive the new regime. Meanwhile, Häagen-Dazs finds itself wrestling with how to move with the times while staying true to the brand's values. But while the super-premium brands are soul searching, a plucky Los Angeles start-up is about to churn up the ice cream market.

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It's 1998 and Häagen-Dazs and Ben & Jerry's are now tasty targets in the global ice cream war between Unilever and Nestlé. As these multi-billion-dollar consumer goods giants move in, the U.S. ice cream market enters a state of churn. Enemies turn to allies, friends become foes, alliances shatter, and dreams get crushed.

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It's the dawn of the 1990s and with America under its spell, Häagen-Dazs is eyeing the millions to be made in Europe and Asia. But back in the USA, Ben & Jerry's is about to undergo a major growth spurt thanks to its latest flavor sensation. And with Ben & Jerry's scooping up customers fast, a war for supremacy in the supermarket freezer aisles is about to erupt.

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It's 1984 and Ben & Jerry's is fighting for its life. Häagen-Dazs is pressuring distributors to stop carrying the Vermont ice cream brand and the deadline for distributors to comply is closing in fast. But with help from a lawyer with a hole in his shoe and a spate of publicity stunts, Ben & Jerry's hopes to pull off an unlikely victory.

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Since the pandemic began, many of us have traded our blazers for t-shirts and loafers for slippers as remote work has become the new normal. There’s been a fundamental shift in what employees expect from their workplace — and spoiler alert, going in five days a week isn’t it. So how can business owners adapt to this changing landscape without losing employees in this hot labor market?

Stanford Economics Professor Nick Bloom has studied productivity and remote work for two decades. On this episode, Nick joins Business Wars host David Brown to explore the future of work, and the role technology will play in helping businesses keep up.

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It's 1958 and in New York City, Reuben Mattus is under fire. The big dairies are crushing his family's ice cream business and shutting him out of supermarkets. Desperate, he imagines a new, luxury ice cream with an eye-popping price tag. He calls it Häagen-Dazs and it's going to give his foes the chills.

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Startups search for pain points in the customer experience and design their product to solve these problems. There’s an art to knowing how to find that one thing the market needs and running with it. On the flip side, established businesses need to constantly reassess their products to avoid being disrupted and left behind.

On this episode, Wharton School marketing professor Jonah Berger joins Business Wars host David Brown for a conversation about the art of disruption – how small businesses can gain the advantage and how legacy businesses can stay one step ahead.

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It's the '70s and best buddies Ben Cohen and Jerry Greenfield are about to open an ice cream parlor. These hungry hippies only want to have fun making ice cream. But as their business grows, they're going to find themselves on a collision course with the heavyweight champ of gourmet ice cream: Häagen-Dazs.

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Plant-based foods are no longer a tiny niche market. Consumers are hungry for more and even fast-food giants are eating up the trend. On this episode, we're joined by Wall Street Journal reporter Heather Haddon and comedy writer Halle Kiefer to look at stories about the changing food industry from our sister show, Business Wars Daily.

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Electric vehicles have come a long way over the past century, and now, with gas prices at record highs, more and more drivers are thinking about taking the plunge (if they can get their hands on one).

Today, we’re road-tripping through the electric vehicle landscape of today and tomorrow with Aarian Marshall, a Staff Writer for Wired. Her piece, It’s a Perfect Time for EVs. It’s a Terrible Time for EVs, explores the tipping point we’ve reached in the EV world. Next up, Dana Hull, a reporter for Bloomberg covering Tesla, walks us through her coverage of the racial discrimination lawsuit Tesla faces, and what it means for the company’s future.

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After weathering an investigation by the government for their EVs catching on fire, Tesla is hit by another probe after things get deadly. But the company is dedicated to Autopilot, its self-driving system. And once again, nearly every iconic brand in Detroit is following along. Elon Musk amps up his Twitter commentary, offending multitudes and putting fear into investors. But company value skyrockets. As Tesla moves into the 2020s, its' facing hurdles that were unimaginable just a few years ago, from alleged racism to a worldwide pandemic. The effects of these and other crises are still playing out as Tesla heads into the future.

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The battle to dominate the EV market is on. Tesla’s market value is now around $20 billion. At this rate, Tesla could wipe the floor with GM in a decade. Ford, Toyota, Nissan, Honda and Chevrolet are taking notes. No one wants to be bringing up the rear. After near-devastating production issues, Tesla is finally churning out hundreds of its Model S every week from its newly acquired, five-acre factory, on par with any plant in Motor City. But Tesla has serious problems to solve. Like how to get cars to the people who want to buy them. And that’s something that Detroit and its vast network of dealerships does very, very well. And it will do whatever it can to keep that advantage to overtake Tesla in the EV market.

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In 2010, Tesla Motors has already experienced tremendous highs and devastating lows. Elon Musk is a polarizing figure whose goal is to change the way the traditional auto industry works. It’s been a struggle, but Detroit is finally bowing to the Tesla vision, moving electric vehicles to the top of production slates. But now Motor City wants to control the EV market. The limited run Tesla Roadster brought attention and kudos. Now ,Musk is pinning his hopes on the new Model S. But he still needs some place to actually make the cars. If he can’t score a factory, the car is just a cool concept. Things have to come together quickly – or Tesla is toast.

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While the U.S. government pushed automakers to make low-emission vehicles in the 1990s, consumers loved their gas-guzzling trucks and SUVs. But in 2003, Elon Musk's Tesla Motors arrives with environmentally friendly, high-performance cars that people actually want.

Motor City smirks as Musk pilots Tesla through crushing financial crises, spectacular quality control disasters and his own shocking public displays of bad behavior. But his pricey cars are catching on. Detroit is taking notice. Musk and Tesla are on a path of disruption that will change the industry and put EVs on the map.

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The electric vehicle market is experiencing massive growth, but more players means more competition for the vanguard. On this episode, we're joined by Insider editor Alex Davies and TV writer Josh Gondelman to look back at some of our "green" automotive industry stories from our sister show, Business Wars Daily.

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In 2022, you’d be hard-pressed to find somebody who hasn’t spent at least a couple of days in an Airbnb. It’s cheap, convenient and easy to use. But as you settle into your temporary home-away-from-home, you’re probably paying little mind to what’s playing out behind the scenes.

Business Wars writer Natalie Robehmed joins host David Brown to unpacks Airbnb’s battle with New York City, and what it means for the company’s future. And later, Bloomberg journalist Olivia Carville discusses her investigative piece, Airbnb is Spending Millions of Dollars to Make Nightmares Go Away, which pulled back the curtain on Airbnb’s safety practices.

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By 2017, Airbnb's legal troubles are snowballing so fast, it’s not clear whether it will survive. But there’s another gathering storm that nobody could have forecast – the COVID-19 pandemic. And it will make a direct hit on Airbnb.

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By 2013, New York’s Attorney General is coming for Airbnb. And hoteliers, hotel worker unions, affordable housing activists and politicians come together to form an alliance against the home-sharing startup. Airbnb fights back in the courtroom — and the court of public opinion. Airbnb is forced to launch an expensive battle to win over the hearts, minds and homes of New Yorkers.

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Airbnb has changed the way we travel and upended the hotel industry, but it has also sparked one of the messiest fights ever between a startup and city government. When Airbnb arrived in New York City in 2009, it began operating in neighborhoods where affordable housing was already in short supply. Angry renters complained, and city officials decided to do something about it. But they find themselves up against an equally determined foe, one with deep pockets and powerful allies.

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While the housing market continues its hot streak, technology is disrupting the industry on every level. On this episode, we're joined by Business Wars writer Natalie Robehmed and comedian Ed Herro to look back at some of our best real estate stories from our sister show, Business Wars Daily.

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Heavyweight champions ESPN and FS1 are competing for cable, as legacy networks hop off the bench and onto the field. On-air talent remain caught in the middle. Throw in a global pandemic and an increasingly digital-first media landscape, and you’re in for one heck-of-game.

For our very own post-season analysis, we’re talking to Richard Deitsch, a sports writer at The Athletic and host of the Sports Media Podcast. He’s guiding us through the wide world of sports broadcasting both on screen and behind the scenes, plus what the future has in store.

Sports Media Podcast with Richard Deitsch: https://podcasts.apple.com/us/podcast/sports-media-with-richard-deitsch/id1366264191

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It’s 2015 and Fox Sports 1 is in a rut. Its attempt to topple ESPN has barely dented the defences of the Disney-controlled sports media giant.

Not that Fox is about to give up. It's looking to former ESPN producer Jamie Horowitz to craft a studio programming strategy that can suck viewers away from the market leader.

But even as Fox readies for another round, the very foundations of the cable sports business that built ESPN are starting to give way.

Big Tech’s coming for sports and that’s going to force change at both ESPN and Fox.

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It’s 2005 and new ESPN programming chief John Skipper’s out to cement the brand’s market dominance by buying up more sports rights.

With ESPN spending big, Fox Sports will need more than its broadcast network and Fox Sports Net regional channels to stay in contention. It needs its own 24-hour national sports network.

And that means that after years of shadow boxing, Fox Sports and ESPN are about to get in the ring and go head to head for the first time.

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The 1990s are about to end and ESPN is on a quest to strike down the competition before they can muster the strength to challenge it.

But when ESPN starts using the NFL to gouge the nation’s cable providers, Fox Sports gets an opportunity to dominate regional sports TV.

And as Fox steps up its attacks, ESPN soon discovers that it has to take drastic action to stop an exodus of viewers.

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It’s the early 1990s and media mogul Rupert Murdoch is out to shatter ABC, CBS and NBC’s stranglehold on American TV and take his Fox network into the TV majors.

To succeed, Fox will need a powerful battering ram and only one will do: the ratings magnet that is the NFL. And having been spurned twice before by the football league, Murdoch’s going to need all his cunning to get the NFL on side. But that's only the first step in a campaign to challenge ESPN’s position as the champion of American TV sports.

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It’s the late 1970s and TV sports is equivalent to a few hours of programming on ABC, NBC and CBS each week.

But in Connecticut, Bill Rasmussen is on a mission to change that by creating a cable TV network dedicated to airing sports. Trouble is, he’s got no money, no sports rights, no TV studio, and no cable provider willing to put his network into homes.

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It’s a new century and Hershey’s facing unexpected trouble at home — a showdown between the company and its biggest shareholder that threatens its independence.

Meanwhile, Mars is on a mission to become the world’s candy king. And with Hershey yet to break ground outside the U.S., the opportunity to catch up is fading fast.

Hershey knows there’s one move that could transform its overseas fortunes: a merger with its British soulmate Cadbury. The question is can it secure Cadbury’s hand in marriage before Mars triumphs in its quest for global chocolate domination.

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It’s the late 1970s and Mars is America’s top confectioner. But Hershey is hungry for a comeback. It’s plotting a return to the top powered by a rush of new candies it hopes can nibble away at Mars’ market share.

Not that Mars has any intention of surrendering pole position without a fight. It thinks it can stop Hershey in its tracks by focusing exclusively on best-selling brands like Snickers, M&M’s and Milky Way.

But what neither company knows is that a tempting opportunity from Hollywood is about to disrupt the balance of power in candy land.

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It’s 1965 and Forrest Mars has just become the manufacturer of Snickers and M&M’s. He is now – at last – ready to duke it out with Hershey in a battle to become the number one candy maker in America.

And he knows Hershey is far from prepared for his sudden switch from ally to enemy. Hershey is a company wedded to tradition. It has no marketing department, doesn’t advertise, and has a completely complacent sales team.

The question is: can Hershey shake off its docile ways in time to stop Forrest’s relentless advance?

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It’s the 1940s and Forrest Mars’ plan to create a candy empire is stepping up a gear. He’s plotting to seize control of his dad’s company Mars and turn it into a Hershey killer.

First he needs to get his new candy venture off the ground. But to do that he needs help. Help from Hershey.

But while Forrest’s laying plans, Hershey’s trying to get over the death of founder Milton Hershey and grappling with an unexpected opportunity to become a global player.

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It’s 1923 and the Hershey Chocolate Company dominates the candy bar business. With its milk chocolate Hershey bar and bite-sized Kisses, Hershey seems impossible to beat.

But in a Chicago police station, an awkward father-son reunion is about to sire a new challenger in the candy business.

That challenger is Mars and it’ll make its breakthrough by wrapping nougat in chocolate. For now, it’s got no plans to topple Hershey.

But all that’s going to change when a family feud spawns a European offshoot, the launchpad for a new and far more aggressive candy empire.

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It’s 1886 and in New York City, a young confectioner called Milton Hershey is desperately trying to save his business.

He’s been struggling for years. He founded his first candy business in Philadelphia, only to watch it collapse. His second venture lasted just weeks. Now, he’s loaded up with debts he cannot pay.

But he’s about to get a visit from a man who will change his fortunes forever, paving the way for him to introduce America to the joys of milk chocolate… and build a sweets-fueled empire.

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Over the past decade, made-for-TV holiday romance movies have gone from a seasonal guilty pleasure to a mainstream phenomenon, drawing in millions of viewers year over year. While Hallmark and Lifetime still seem to be guiding this sleigh, streamers like Netflix and Hulu are getting in on the action as well, putting their own spin on the cheesy Christmas classics — and it’s paying off.

So what makes these movies such an iconic holiday tradition? Here to answer that and more is Danny Pellegrino, host of the Everything Iconic podcast, and co-host of A Very Merry Iconic podcast. He’s taking us deep into the world of Christmas movie magic, and sharing a few films you’ll definitely want to add to your Christmas list.

Everything Iconic with Danny Pellegrino: https://everythingiconic.com/

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As a global pandemic hits, both Hallmark and Lifetime are in danger of not being able to complete their movies for their upcoming Christmas programming. The two companies get creative to shoot their films. Meanwhile, Hallmark hires a new CEO to rebound after the scandals of the prior year. And the pandemic gives even more players the opportunity to enter the Christmas Movie space, leaving open the question of who will dominate.

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Hallmark faces a year of scandals. First, one of their marquee stars gets charged with committing fraud to get her daughters admitted to an elite college. Then, in the midst of their Countdown to Christmas programming, the channel’s decision to pull an ad featuring two brides generates massive backlash. Hallmark ekes out a ratings win, but the cracks in its dominance are starting to show.

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After years of being content to play second fiddle to Hallmark, Lifetime decides to make a big move in 2018. They produce more Christmas movies than ever before and go after Hallmark’s biggest weakness: its lack of diversity. Of the twenty-one original Christmas movies Hallmark aired in 2017, only one featured a non-White lead and more people are starting to notice.

But Lifetime’s not the only company to come after Hallmark’s crown. To set themselves apart, Netflix decides to use its deep pockets to hire stars that neither Hallmark nor Lifetime can afford.

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In 1951, the founder of Hallmark Cards, the successful greeting card company, decides to get into television by sponsoring a live opera airing on Christmas Eve. It’s a success, and Hallmark becomes a regular sponsor of television programming for decades. But when they launch their own cable channel in the early 2000s, the picture isn’t so rosy. By 2005, they’re considering selling the channel, but once again Christmas programming saves the day.

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In 2009 the Hallmark Channel launched "Countdown to Christmas," which included four original movies made on a modest budget that follow a predictable formula. It was an immediate ratings hit, catapulting Hallmark to the top of the cable charts. Competitors start to take notice, most notably Lifetime, which caters to the same demographic. Three years later, Lifetime launches their own block of Christmas programming called “It’s a Wonderful Lifetime” featuring similar original movies. It kicks off a Christmas movie rivalry that is big business.

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It’s a GPS! It’s a camera! It’s a computer! It’s...your smartphone. And in 2021, it feels like you can’t live without it. But when Blackberry and iPhone got into the game in the mid-2000s, that wasn’t yet the case. In just 15 years, our technology has changed dramatically — and so has the culture around it.

To help us make sense of it all is Nilay Patel, Editor-in-Chief at The Verge and host of the Decoder podcast. We’re looking at how the iPhone vs. Blackberry rivalry ushered in a new era of tech habits and where these smartphones have left to go.

Listen to Nilay Patel on Decoder: https://www.theverge.com/decoder-podcast-with-nilay-patel

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It’s January 2011 and Research in Motion’s Jim Balsillie is in Davos, Switzerland when he discovers that his company is being threatened by the Egyptian government. BlackBerry’s BBM messaging system is a lifeline for protestors in the country. Balsillie starts to think that BBM could hold the key to RIM’s survival — even as its sales disintegrate.

Apple, meanwhile, isn’t resting on its laurels. Steve Jobs innovates with a tablet that further buries RIM, as it steals one of RIM’s closest business partners.

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It’s summer 2008, and Research In Motion’s Mike Lazaridis is at the product testing site for BlackBerry’s new device: a touchscreen designed to compete with the iPhone. This model, however, is going to leave more than broken glass in its wake, when it threatens to sever RIM’s relationship with Verizon.

But while RIM is working to match the last iteration of the iPhone, Apple is about to open up a new battlefront. One that RIM has not even dreamed of.

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It’s late 2005, and Steve Jobs is deciding between two prototypes for an Apple phone. His choice will go on to become perhaps the best-selling product ever. Now his team just has to make the touchscreen technology work.

Thousands of miles away in Waterloo, Canada, Jim Balsillie and Mike Lazaridis can barely keep up with orders for BlackBerrys. But a scandal at the company blackens their reputation, and plants a seed of disaster between the two co-CEOs.

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It’s September 11, 2001, and the only network running in downtown NYC is the one owned and operated by BlackBerry’s manufacturer, Reserach in Motion. On one of the most devastating days in American history, that unique reliability wins RIM new fans from Wall Street to Capitol Hill. Mike Lazaridis and Jim Balsillie, the co-CEOs of RIM, created the first mobile devices that synced work email accounts to mobile. But when Steve Jobs picks up the bulky Blackberry, he sees an opportunity — and a rivalry is born.

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