People Who Read People: A Behavior and Psychology Podcast

Many people think there are telltale signs of lying — shifty eyes, nervous fidgeting, maybe a quick smile — that can give someone away to trained observers. But according to decades of research, that’s a myth. Still, some scientists push back on that consensus. A recent paper by well-known researcher David Matsumoto (of the company Humintell) argues that combinations of nonverbal cues might be highly useful for revealing deception. In this episode, I talk with deception researcher Tim Levine, author of Duped and creator of truth-default theory, about whether that claim holds up — and what the science says about our ability to read lies using body language.

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Have you ever wondered how tracking people actually works? You’ve probably seen a lot of Hollywood depictions of how law enforcement track people over external terrain, and maybe you’ve wondered what’s real and what’s exaggerated. I talk with Rob Speiden, an instructor in what’s called “sign cutting." Rob breaks down real search-and-rescue, law-enforcement, and military use-cases; why “broken twigs” and deep foot prints are actually weak evidence; how pros actually determine the age of sign using weather history and side-by-side comparisons; and why disciplined interviewing at the start of a mission can save hours later. He’s blunt about the limits of tracking, too—like why you can’t easily deduce someone’s weight from track depth alone.

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Have you ever wondered how tracking people actually works? You’ve probably seen a lot of Hollywood depictions of how law enforcement track people over external terrain, and maybe you’ve wondered what’s real and what’s exaggerated. I talk with Rob Speiden, an instructor in what’s called “sign cutting." Rob breaks down real search-and-rescue, law-enforcement, and military use-cases; why “broken twigs” and deep foot prints are actually weak evidence; how pros actually determine the age of sign using weather history and side-by-side comparisons; and why disciplined interviewing at the start of a mission can save hours later. He’s blunt about the limits of tracking, too—like why you can’t easily deduce someone’s weight from track depth alone.

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You’ve probably heard of neuro-linguistic programming (NLP). It’s a popular thing. It’s the foundation for the work of popular life/business coach Tony Robbins, and there are many other popular trainers and “gurus” who have used NLP ideas as the basis for their work. The con artist Chase Hughes, whose lies and unethical behaviors I’ve examined on this podcast, is one such false guru whose origins are in NLP. This is a reshare of an episode from Chris Shelton’s “Speaking of Cults” podcast, which you can find on YouTube. We talk about: the history and origins of NLP and the ideas it contains; the good and the bad in NLP; my own experiences working for 6 months in the NLP industry; how people like Chase Hughes and other obvious charlatans succeed at gaining popularity (e.g., Chase Hughes being promoted by Joe Rogan and Dr. Phil); how Joe Rogan's and Chase Hughes' popularity relate to political polarization; and more. 

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You’ve probably heard of neuro-linguistic programming (NLP). It’s a popular thing. It’s the foundation for the work of popular life/business coach Tony Robbins, and there are many other popular trainers and “gurus” who have used NLP ideas as the basis for their work. The con artist Chase Hughes, whose lies and unethical behaviors I’ve examined on this podcast, is one such false guru whose origins are in NLP. This is a reshare of an episode from Chris Shelton’s “Speaking of Cults” podcast, which you can find on YouTube. We talk about: the history and origins of NLP and the ideas it contains; the good and the bad in NLP; my own experiences working for 6 months in the NLP industry; how people like Chase Hughes and other obvious charlatans succeed at gaining popularity (e.g., Chase Hughes being promoted by Joe Rogan and Dr. Phil); how Joe Rogan's and Chase Hughes' popularity relate to political polarization; and more. 

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Is it possible that internet communication, by speeding up and distorting our interactions, is agitating us and deranging us? Is it possible that by putting human interactions “on speed,” the internet amplifies some of the darker aspects of our social psychology? Are we being driven crazy by this technology? If the internet is deranging and dividing us, what are the psychological processes by which it does that?

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Is it possible that internet communication, by speeding up and distorting our interactions, is agitating us and deranging us? Is it possible that by putting human interactions “on speed,” the internet amplifies some of the darker aspects of our social psychology? Are we being driven crazy by this technology? If the internet is deranging and dividing us, what are the psychological processes by which it does that?

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A major barrier to reducing toxic polarization is that so many of us—especially those who are highly politically involved—see our current toxic conflict as clearly the other side’s fault. People in both groups focus on the grievances that alarm them most but often struggle to understand what bothers their adversaries. From the outside, our opponents’ complaints can look minor, silly, or misinformed compared to our concerns, which we (naturally) see as legitimate and based in reality. The more we subscribe to these narratives, the more we risk becoming arrogant, convinced that “you’d have to be an idiot” not to see which group is worse and more at fault for our conflict and division. All this serves to fan the flames of toxic polarization.

This episode looks at how both political groups build their polarized, angry narratives where "it's all the other side's fault." This is a reading of a piece published on The Liberal Patriot: https://www.liberalpatriot.com/p/its-all-the-other-sides-fault

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A major barrier to reducing toxic polarization is that so many of us—especially those who are highly politically involved—see our current toxic conflict as clearly the other side’s fault. People in both groups focus on the grievances that alarm them most but often struggle to understand what bothers their adversaries. From the outside, our opponents’ complaints can look minor, silly, or misinformed compared to our concerns, which we (naturally) see as legitimate and based in reality. The more we subscribe to these narratives, the more we risk becoming arrogant, convinced that “you’d have to be an idiot” not to see which group is worse and more at fault for our conflict and division. All this serves to fan the flames of toxic polarization.

This episode looks at how both political groups build their polarized, angry narratives where "it's all the other side's fault." This is a reading of a piece published on The Liberal Patriot: https://www.liberalpatriot.com/p/its-all-the-other-sides-fault

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What if your sense of existence, your self-awareness, isn’t unique at all—but the very same “I” that exists in everyone, everywhere? What if you and I—and everyone—are essentially the same person? In this episode, I talk with Joe Kern, author of “The Odds of You Existing,” about Open Individualism: the radical view that there is only a single subject of consciousness, which is shared by all aware beings. Put another way: instead of seeing your odds of existing—your odds of being self-aware at this moment—as being extremely low, it’s a view of your existence as inevitable, because wherever there is a conscious being, your awareness must be present. Joe and I explore the logic of this idea, how it challenges our assumptions about identity and existence, and what it implies about death. Other topics discussed: religion, the idea of souls, free will, and the multiverse. Joe’s site is at applebutterdreams.wordpress.com.

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What if your sense of existence, your self-awareness, isn’t unique at all—but the very same “I” that exists in everyone, everywhere? What if you and I—and everyone—are essentially the same person? In this episode, I talk with Joe Kern, author of “The Odds of You Existing,” about Open Individualism: the radical view that there is only a single subject of consciousness, which is shared by all aware beings. Put another way: instead of seeing your odds of existing—your odds of being self-aware at this moment—as being extremely low, it’s a view of your existence as inevitable, because wherever there is a conscious being, your awareness must be present. Joe and I explore the logic of this idea, how it challenges our assumptions about identity and existence, and what it implies about death. Other topics discussed: religion, the idea of souls, free will, and the multiverse. Joe’s site is at applebutterdreams.wordpress.com.

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The documentary "Bad Vegan" was about Sarma Melngailis’s nightmarish journey from successful New York City restaurant owner to Rikers inmate jailed for stealing millions. How did this happen? Sarma was the victim of a narcissistic con man named Anthony Strangis, who manipulated her into believing (or semi-believing) a number of wild, delusional ideas (like that he might be a non-human being with immense, other-worldly powers). He used this strange hold over her to persuade her to give him large amounts of money (much of which he blew at casinos). I talk to Sarma about her experiences. We talk about: what led to her being so emotionally vulnerable that someone like Strangis could manipulate her; the factors that can lead someone to believe things that most people see as clearly ridiculous lies; why she dislikes the “Bad Vegan” documentary maker for his editing choices; the huge emotional challenge of trying to rebuild and stay positive after such nightmarish, debilitating events; her new book "The Girl With the Duck Tattoo."

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The documentary "Bad Vegan" was about Sarma Melngailis’s nightmarish journey from successful New York City restaurant owner to Rikers inmate jailed for stealing millions. How did this happen? Sarma was the victim of a narcissistic con man named Anthony Strangis, who manipulated her into believing (or semi-believing) a number of wild, delusional ideas (like that he might be a non-human being with immense, other-worldly powers). He used this strange hold over her to persuade her to give him large amounts of money (much of which he blew at casinos). I talk to Sarma about her experiences. We talk about: what led to her being so emotionally vulnerable that someone like Strangis could manipulate her; the factors that can lead someone to believe things that most people see as clearly ridiculous lies; why she dislikes the “Bad Vegan” documentary maker for his editing choices; the huge emotional challenge of trying to rebuild and stay positive after such nightmarish, debilitating events; her new book "The Girl With the Duck Tattoo."

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What does nostalgia do to our minds — and our wallets? In this talk with Jannine Lasaleta, we talk about her research into the surprising psychological and emotional effects of nostalgia. Why do people become more generous and loose with money when they’re feeling nostalgic? How are companies — and even political campaigns — harnessing nostalgia to influence us? What’s the link between our craving for “authentic” experiences, like sourdough baking or retro products, and our longing for meaning? 

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What does nostalgia do to our minds — and our wallets? In this talk with Jannine Lasaleta, we talk about her research into the surprising psychological and emotional effects of nostalgia. Why do people become more generous and loose with money when they’re feeling nostalgic? How are companies — and even political campaigns — harnessing nostalgia to influence us? What’s the link between our craving for “authentic” experiences, like sourdough baking or retro products, and our longing for meaning? 

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In the summer of 2024, I went on a five-day solo retreat in the mountains of New Mexico. It was the first time I’d ever really committed to meditation, and to my surprise it turned out to be a deeply meaningful and lasting experience. In this episode, I talk about what led me to try it, what those days of fasting, solitude, and meditation were actually like, and the unexpected effects I noticed afterward in my everyday life. I also share some of the doubts and anxieties I carried into the experience, why meditation had always felt out of reach for me, and why this retreat nevertheless managed to shift something fundamental in how I relate to myself and to stress.

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In the summer of 2024, I went on a five-day solo retreat in the mountains of New Mexico. It was the first time I’d ever really committed to meditation, and to my surprise it turned out to be a deeply meaningful and lasting experience. In this episode, I talk about what led me to try it, what those days of fasting, solitude, and meditation were actually like, and the unexpected effects I noticed afterward in my everyday life. I also share some of the doubts and anxieties I carried into the experience, why meditation had always felt out of reach for me, and why this retreat nevertheless managed to shift something fundamental in how I relate to myself and to stress.

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What does the word “psychopath” really mean—and how often are we getting it wrong? Can someone have some psychopathic traits and still be empathetic? How often are we embracing simplistic ideas of what the terms psychopath and sociopath mean? Are those online “Are you a psychopath?” quizzes harmless fun, or could they actually shape how we see ourselves? And what about all the CEOs, politicians, and anti-heroes people quickly label as psychopaths—are there really so many psychopaths around us, or are people often just seeing what they want to see? Can having a highly competitive job (like a lawyer) make you act in more psychopath-associated ways? I talk with Dr. Nadja Heym, a researcher who specializes in psychopathy and other so-called “dark” personality traits. We explore the myths, the science, and the nuance: from the difference between traits and full-blown disorders, to the surprising ways environment and upbringing can shape these behaviors, to what her research says about the so-called “dark empath.”

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What does the word “psychopath” really mean—and how often are we getting it wrong? Can someone have some psychopathic traits and still be empathetic? How often are we embracing simplistic ideas of what the terms psychopath and sociopath mean? Are those online “Are you a psychopath?” quizzes harmless fun, or could they actually shape how we see ourselves? And what about all the CEOs, politicians, and anti-heroes people quickly label as psychopaths—are there really so many psychopaths around us, or are people often just seeing what they want to see? Can having a highly competitive job (like a lawyer) make you act in more psychopath-associated ways? I talk with Dr. Nadja Heym, a researcher who specializes in psychopathy and other so-called “dark” personality traits. We explore the myths, the science, and the nuance: from the difference between traits and full-blown disorders, to the surprising ways environment and upbringing can shape these behaviors, to what her research says about the so-called “dark empath.”

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I talk with sports psychology and behavior researcher Philip Furley about how athletes' body language communicates far more than we realize — and how it can affect teammates, opponents, judges, and even the outcome of the game itself. Other topics discussed: celebratory behaviors and how that can influence perceptions of people, including judges; behaviors and strategies of penalty kickers and goalkeepers in soccer; some specific behaviors from recent World Cup games; challenges in finding general behavioral patterns in sports; athletes' anxiety; and ways people might make practical use of his research findings.

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I talk with sports psychology and behavior researcher Philip Furley about how athletes' body language communicates far more than we realize — and how it can affect teammates, opponents, judges, and even the outcome of the game itself. Other topics discussed: celebratory behaviors and how that can influence perceptions of people, including judges; behaviors and strategies of penalty kickers and goalkeepers in soccer; some specific behaviors from recent World Cup games; challenges in finding general behavioral patterns in sports; athletes' anxiety; and ways people might make practical use of his research findings.

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I talk to psychologist Richard Bentall about psychosis, schizophrenia, and the psychological roots of mental illness. Bentall is the author of the well known book "Madness Explained." We explore how symptoms like hallucinations and delusions can often be traced to trauma, stress, and isolation—and how the label of “schizophrenia” may obscure more than it explains. We also discuss the fine line between delusions and widely shared beliefs, how social connections help shape our sense of reality, and why understanding madness as a human response—not just a brain disease—can reduce stigma. I also share some of my own struggles with mental health.

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I talk to psychologist Richard Bentall about psychosis, schizophrenia, and the psychological roots of mental illness. Bentall is the author of the well known book "Madness Explained." We explore how symptoms like hallucinations and delusions can often be traced to trauma, stress, and isolation—and how the label of “schizophrenia” may obscure more than it explains. We also discuss the fine line between delusions and widely shared beliefs, how social connections help shape our sense of reality, and why understanding madness as a human response—not just a brain disease—can reduce stigma. I also share some of my own struggles with mental health.

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Psychologist Anne Wilson studies how we construct our identities over time—how we remember the past, imagine the future, and tell ourselves stories that shape who we believe we are. In this episode, we explore why our memories are often less reliable than we think, and how that inaccuracy might actually be a feature, not a bug. Anne shares insights from her work on temporal self-appraisal theory, including surprising research showing how people often rewrite their pasts to make it seem like they're always improving. We also talk about how memory malleability impacts mental health, relationships, and political polarization. Why do people remember the same childhood in radically different ways? Why do people recall their past selves as worse than they actually were? 

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Psychologist Anne Wilson studies how we construct our identities over time—how we remember the past, imagine the future, and tell ourselves stories that shape who we believe we are. In this episode, we explore why our memories are often less reliable than we think, and how that inaccuracy might actually be a feature, not a bug. Anne shares insights from her work on temporal self-appraisal theory, including surprising research showing how people often rewrite their pasts to make it seem like they're always improving. We also talk about how memory malleability impacts mental health, relationships, and political polarization. Why do people remember the same childhood in radically different ways? Why do people recall their past selves as worse than they actually were? 

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What if we’ve been thinking about narcissism all wrong — and some forms of it are not only normal, but healthy? Why do we so often confuse genuine confidence or ambition with something pathological? Could your most “humble” or “selfless” friend actually be showing a hidden form of narcissism? And how might political polarization be pushing all of us to act a little more narcissistic than we’d like to admit? I talk with Craig Malkin, author of the book "Rethinking Narcissism: The Secret to Recognizing and Coping with Narcissists," in which he explains that narcissism is a spectrum. It’s healthy and normal to have some positive and grandiose illusions about your place in the world, as long as those illusions don’t become pathologically unhealthy and toxic.

Topics discussed: the spectrum of narcissism, ranging from more normal forms of narcissism to pathological, malignant, dangerous forms; common misconceptions about narcissism; existential and psychological factors that can lead to more malignantly narcissistic traits and behaviors; the phenomenon of people overzealously labeling others narcissists; the Narcissistic Personality Inventory (the basis of many people’s understanding of narcissism) and how it works.

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What if we’ve been thinking about narcissism all wrong — and some forms of it are not only normal, but healthy? Why do we so often confuse genuine confidence or ambition with something pathological? Could your most “humble” or “selfless” friend actually be showing a hidden form of narcissism? And how might political polarization be pushing all of us to act a little more narcissistic than we’d like to admit? I talk with Craig Malkin, author of the book "Rethinking Narcissism: The Secret to Recognizing and Coping with Narcissists," in which he explains that narcissism is a spectrum. It’s healthy and normal to have some positive and grandiose illusions about your place in the world, as long as those illusions don’t become pathologically unhealthy and toxic.

Topics discussed: the spectrum of narcissism, ranging from more normal forms of narcissism to pathological, malignant, dangerous forms; common misconceptions about narcissism; existential and psychological factors that can lead to more malignantly narcissistic traits and behaviors; the phenomenon of people overzealously labeling others narcissists; the Narcissistic Personality Inventory (the basis of many people’s understanding of narcissism) and how it works.

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I talk to Barry Prizant, author of the popular book "Uniquely Human: A Different Way of Seeing Autism," about the often misunderstood world of autism. We explore the idea that many so-called “autistic behaviors” are actually meaningful responses to stress, overwhelm, or attempts to communicate—and that looking for the “deep why” behind people's behavior is essential. We talk about sensory sensitivity and the complexities of the autism label. Barry shares stories from his decades of work, including surprising examples of how kids can use quotes from TV/movies to express their needs and fears. We also discuss empathy, the concept of autism as a different cultural style of communication, and how society’s need for people to “act normal” can cause harm. Even if you don’t know much about autism, you'll like this episode if you're interested in behavior, psychology, or communication. 

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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Why do we feel so unsettled and agitated when the world doesn’t make sense? In this episode, I talk with psychologist Steven Heine about his Meaning Maintenance Model — a theory that explains how we react when our sense of meaning is threatened. We explore how disruptions to our mental frameworks can lead us to double down on our beliefs, seek comfort in nostalgia, or shift our focus to other sources of meaning. We discuss what this tells us about political polarization, existential crises, and even how psychedelics and surreal art can shake up (and sometimes heal) our sense of reality. If you’ve ever wondered why ambiguity and uncertainty can feel so deeply uncomfortable—and what we might do to avoid it—this episode is for you.

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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Can blockchain tech reinvent journalism—and reduce toxic political polarization in the process? Zach Elwood talks with Don Templeman, founder of Aemula (Aemula.com), a radically new kind of news platform. Inspired by the decentralization and transparency of cryptocurrency and other blockchain-based technologies, Aemula aims to create a bias-resistant newsroom of the future—one where algorithms are public, incentives reward nuance, and toxic polarization is nudged downward by design. Whether you're a blockchain skeptic or a media reform enthusiast, this is a conversation about what's broken in journalism—and one bold idea for fixing it. Learn more at aemula.com.

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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Maybe you’ve heard that you can get clues about whether someone is lying by what direction they look when they talk. The most common form of this idea is that if someone is looking up and to their left, they’re more likely to be accessing real visual memories (associated with truth), and if they’re looking up and to their right, they’re more likely to be constructing visual images (associated with lies). But there is no basis for this; in fact, many studies have found evidence against that claim. This idea and other more broad ideas about eye movement clues were popularized by NLP (Neuro-Linguistic Programming), a school of thought whose core ideas have been debunked time and time again. In this episode, I talk to Tim Levine, a respected deception detection researcher. We talk about: the eye direction idea; the huge amount of bullshit in the pop behavior analysis space (e.g., shows like the Behavior Panel); reasons why the spreaders of this bullshit are so popular and successful; what the science says about using behavior to detect deception; why it’s so difficult to use behavior to detect deception; the idea that you need to establish “baselines” for people to aid you in reading them; how behavioral patterns in games/sports can differ from more real-world non-game scenarios; confirmation bias in the behavior analysis space, and how even smart researchers can be unreasonably biased in favor of their own ideas; Paul Ekman’s work; and more. 

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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Many Americans think Trump is harming democracy; they see him as acting undemocratically in various ways. At the same time, Republicans and Trump supporters can view Democrats/liberals as themselves acting in highly undemocratic ways: as embracing various beliefs and actions that violate the spirit of democracy. I talk to Elizabeth Doll, who has worked in the political depolarization/bridge-building space for several years; she is currently the Director of Braver Politics for the organization Braver Angels. She is also someone who has been frustrated with various stances of liberal “defenders of democracy” that she sees as undemocratic and hypocritical. Topics discussed include: why anti-Trump people should want to understand these criticisms; various Republican-side views that liberals have behaved “undemocratically,” the debate over the electoral college; the debate over adding Supreme Court justices (stacking the court); the ambiguity in the word “democracy” and how that ambiguity leads to many things being called “undemocratic,"; why trying to understand each others' concerns is important for reducing toxicity, and more.

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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A talk about hypnosis and mind control with Martin S. Taylor, a well known British hypnotist (hypnotism.co.uk). Martin is known for his stage hypnosis act but also for educating people about hypnosis and removing the illusions and mystique surrounding it. There are some people who make astounding claims that they can control and manipulate people using hypnosis. Some even claim they can get people to do things against their will and their ethics. Some of these people claim they can do this quickly, within minutes, and that they can teach you to do the same. There are clearly some impressive things you can do with hypnosis (as Martin will attest) — but there are also clearly many unethical and deceptive people in the NLP/hypnosis/influence space who exaggerate what you can do with it. In this talk, Martin and I try to separate fact from fiction — reality from bullshit.

Topics discussed include: How did Martin get into hypnosis? What’s going on in a stage hypnosis act? What psychological factors lead to people acting in unusual and extreme ways in those settings? Is there such a thing as a hypnotic “trance”? Is it a special state? Martin’s thoughts on hypnosis used for therapy and self-help. MK Ultra and other government programs related to mind control and brainwashing. The importance of being skeptical about grand claims about hypnosis and mind control. 

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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In March of 2024, the newsman and sports commentator Keith Olbermann tweeted that the “Supreme Court had betrayed democracy” and called for it to be “dissolved.” This was the second time he’d called for the Supreme Court to be dissolved: he did that also in 2022. This is a review of some of Olbermann’s more unreasonable and incendiary behavior over the last twenty years, with a focus on his political rage and how that relates to America’s toxic polarization problem. Because clearly there are many people around us, like Olbermann, with extreme contempt toward their political opponents, and a lot of biased, unreasonably certain takes about all sorts of events and happenings. What might we learn from Olbermann's behavior?

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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I talk to Dr. Jess Snitko, who has researched online dating and other online communication, about the signals and messages we send, intentionally and unintentionally, with dating app profiles and pictures. Jess earned her Ph.D. in Media, Technology, and Society from Purdue University in 2020. Topics discussed: Factors in pictures and profiles that cause people to swipe right or swipe left; the so-called “duck-face” expression some girls make in photos; men’s shirtless photos; men who post pictures of holding a fish or posing with dead animals; bathroom mirror selfies; pictures of partying and drinking; group photos and problems with those; cropped photos where an ex is being removed from the picture; how first impressions can be prone to errors; and more.

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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What if I told you the left-right political spectrum was an illusion? What if I told you there is no “left” or “right”? My guest is Hyrum Lewis, co-author of The Myth of Left and Right: How the Political Spectrum Misleads and Harms America. They argue that we’ve embraced a simplistic, faulty idea of an essential “left/liberalism” and an essential “right/conservatism.” And that, similar to embracing a faulty medical idea (like the old theory of the four humors), embracing a faulty political theory has hurt us in major ways. For one thing, it creates a perception that instead of there being many different issues, there is just a single issue (left versus right) and that choosing the right “team” gains you access to all the right ideas. Embracing that concept in turn amplifies conflict and anger, by making our divides seem like a war between two set and essential ideologies. It makes it easier to embrace a good-versus-bad way of seeing our political divides. Topics include: why Hyrum believes the left-right spectrum is an illusion; common objections to their idea; how persuasive political thinkers have found their idea; the ways in which language and foundational concepts can amplify divides; the horseshoe theory; ways we might speak and write in better ways about our political disagreements, and more.  

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.  

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Every time I go in Trader Joe's, the checkout person asks me a question of some sort. I used to think everyone there was just happy and friendly, but then I heard reports that it was more of a rule or strong encouragement that employees talk to customers. I read conflicting reports about this online and wanted to talk to someone who'd worked at Trader Joe's, to see if she could shed some light on this. I talk to Twiggy, who has a YouTube channel (youtube.com/@TwiggysDollHospital) and who makes custom dolls (twiggysdollhospital.com).

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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The fraud Chase Hughes, whose major lies and unethical behaviors I’ve examined in past episodes, continues to succeed in getting popular podcasts with large audiences to interview him. Chase recently appeared on the podcast The Diary of a CEO with host Steven Bartlett; he also appeared on Patrick Bet-David’s podcast (PBD podcast). He's also been on Dr. Phil's show, and on Leon Hendrix's podcast DRVN. I examine some clips from Chase's appearances on a couple of these podcasts, as a public service announcement to the millions of people who may have recently learned about Chase and become fans. I recap some of the absurd claims Chase has made. I talk about why I think these podcasts keep interviewing him, and what it tells us about the internet information ecosystem. I examine an early podcast interview where the host told me for Chase's bio he just wrote what Chase said and didn’t vet it, which is what many of these podcasts have done. More podcast appearances; more seeming legitimacy. For the first episode of mine about Chase’s many lies, search online for “Chase Hughes lies” and you’ll probably see it near top of search results. 

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In June of 2024, I got an op-ed published in TheHill.com about Elon Musk's polarization -- specifically his affective polarization, which refers to how people perceive and treat their political opponents. Like many in our highly polarized, righteously angry society across the polical spectrum, Elon Musk treats the "other side" with much contempt and disdain. You can often find him insulting and demeaning people on his social media platform, as well as claiming to know with high certainty the hidden, malicious motives in his opponents' minds. In this episode, I read my op-ed and add some additional observations. Topics discussed include: How high-contempt approaches help create pushback from opponents and in that way are self-defeating; The importance of distinguishing 'what we believe' from 'how we engage'; How conflict influences more and more people, on both "sides," to behave in high-contempt ways; How we might criticize "our side" in order to encourage better ways of engaging.

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Brian Dunning, creator of the podcast Skeptoid, made a documentary that brings a skeptical, analytical eye to the recent UFO craze – including those three famous UFO videos released by the Pentagon that got a whole lot of attention in a 2017 New York Times article. His documentary has the tongue-in-cheek title “The UFO Movie They Don’t Want You To See” and you can find it at www.briandunning.com/ufo. I think more people need to see Brian’s movie; it explained a lot and now I feel like I finally understand those videos. It’s been surprising how little attention the more rational, analytical explanations for those videos have gotten. If you’re someone who’s seen those videos and thought “What the hell is going on?” I think you’ll want to watch Brian’s movie. In this short episode I focus on one specific explanation for one of the videos in question. (I recommend watching my YouTube video version of this episode.)

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I thought it'd be interesting to read a very dumb book from 1969 called "Face Reading: A Guide to How the Human Face Reveals Personality, Sexuality, Intelligence, Character, and More." It's about finding meaning in people's physical facial characteristics; not about reading emotions or expressions. To be clear: this is a very bad book with no sense/logic to it, basically astrology-like, and I'm reading it because I was curious what it said and thought some other people would find it interesting. I'm generally curious about the weird things people believe; also curious about some stereotypes that were present about facial characteristics in the 60s era. I thought it was an interesting relic and some other people might also think so. 

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I ruthlessly interrogate an 8-year-old about her belief in Santa Claus, the Tooth Fairy, the Easter Bunny, and other magical creatures. 

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A piece I wrote for my Defusing American Anger Substack (learn more at american-anger.com) about the psychological aspects of how toxic conflict grows and builds. When you see the self-reinforcing aspects of conflict, it helps you also see the importance of working to reduce political contempt (even as you may have various fears and grievances and anger about your political opponents). If you have skepticism about the ideas in this piece, I would ask you if you'd be willing to read my ebook on this topic, Defusing American Anger. If you want a free copy, email me via my american-anger.com website and I'll send you one. This is an extremely serious problem and I think to help solve it we need more people to consider ideas that may, at first, make them uncomfortable. 

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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In a recent Fox News interview, Trump was asked whether he thought there would be chaos and violence if he won the election, and his response included mentioning that, if necessary, the National Guard or other military might be needed. Many framed this response as indicating that Trump would go after his political opponents and those who opposed him using the military, leaving out the context that the question asked was about election-related violence. I discuss what this incident can teach us about our toxic political divides. Topics discussed include: Republican-side grievances and how incidents like this relate; how conflict leads us to filter things in more pessimistic and negative ways; the self-reinforcing nature of toxic political polarization; the importance of trying to understand your opponents’ narratives; how understanding doesn’t require agreeing; Trump’s “bloodbath” language and similar highly negative reactions to that; the ease with which we can be biased without even realizing it, and more. Learn more about my polarization work at american-anger.com.

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In the documentary Money Electric, filmmaker Cullen Hoback put forth the theory that developer Peter Todd was Satoshi Nakamoto, the mysterious creator of Bitcoin. In this episode, I talk to cryptocurrency expert Jeremy Clark (pulpspy.com)  about this theory, with a focus on the language and behavior of Peter Todd. We discuss: the 2010 forum post by Peter Todd that forms the backbone of Hoback’s theory; Peter’s behavior in the film when confronted, which many people saw as suspicious and strange; the difficulties of relying on nonverbal behavior for clues; and how simple, neat, and exciting stories can attract us.

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On the Nextdoor app, a fake account succeeded in getting some personal info from me before I realized they were a scammer. I discuss how that scam went down, share an audio call I had with the scammer, and give some tips for spotting online scammer behaviors and traits. These tips are focused on online marketplace scams but should be applicable for a lot of online scammers in general. 

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The Myers-Briggs Type Indicator (MBTI) personality test is used by many organizations and consultants, but it's been criticized by many as pseudo-science that's unhelpful, and even harmful. I talk to Randy Stein, who has researched the Myers Briggs and personality tests in general. Topics discussed include: the reasons people object to the Myers Briggs test; the downsides of personality tests that group people into boxes (as opposed to using a spectrum-like approach); the Forer effect, where people often believe that vague descriptions apply to them; the downsides of labeling ourselves and others; how the complexity of a question can wrongly seem like deepness; how Myers-Briggs relates to the more scientifically respected "Big Five" personality traits. We also talk about Randy's research on political polarization, showing how we can be drawn to being the opposite of a disliked group.

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This episode includes part of a poker tells webinar that I, Zach Elwood, did with Terry Wood, owner of PokerRailbird.com. I'm the author of three respected books on poker tells, including Exploiting Poker Tells and Verbal Poker Tells. My first book, Reading Poker Tells, has been translated into eight languages. You can learn more about my poker tells work at readingpokertells.com. Topics discussed: two important categories of poker tells; some specific examples of poker tells (including eye contact tells and how people move their eyes after betting); how tells vary when you go from lower stakes to higher stakes, and more.

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This is my third episode about Chase Hughes, the self-titled “#1 expert in behavior and influence.” My first episode about him examined his early deceptions and exaggerations, and his involvement in pick-up artistry and vitamin supplement sales. In this one, I talk about how Chase’s work relates to Neuro-Linguistic Programming (NLP) and NLP-related hypnosis. Long story short: Chase has used the NLP trainer template but repackaged it with a military/secret-agent/MK-Ultra-type spin. I examine the connections between NLP and Chase’s content. I also attempt to explain why Chase (and people like him) can acquire good reviews and fans, despite so much of it being obviously silly and also expensive. I also examine Chase’s recent promoting of supplements sold by a chiropractor. And I talk about the various people who've promoted Chase, from influential podcasters to Dr. Phil to his fellow Behavior Panel members, and why there seems to be such a lack of interest in these people examining his background and claims. A later episode will focus specifically on behavior analysis and the Behavior Panel. This episode is focused squarely on NLP/hypnosis.

Topics discussed in this video include: how Chase’s concepts relate to NLP; what NLP is and why people attend those seminars; my own personal experiences working for an NLP trainer; how NLP seminars relate to other experiential/transformational multi-day seminars; good/neutral aspects of NLP/hypnosis/influence type content and training; the many influential people who’ve promoted Chase; why these things can impress people despite being so obviously silly and strange; what a hypnosis expert had to say about Chase's stuff; why behavior-analysis and influence/hypnosis-type offerings lend themselves to exaggerated claims; and more.  

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Many surveys and headlines have claimed there's a large percentage of Americans who support political violence. Some estimates have been around 25% – and some have gone as high as 40%! This is very scary; it ramps up fears of a violent and chaotic American future, and even fears of a civil war. But political polarization researchers like my guest Sean Westwood have shown that many people are massively overstating the problem. And that overstatement is leading to hysterical and unhelpful framings and debates. Worst of all, these exaggerated fears can even contribute to a self-reinforcing cycle… a self-fulfilling prophecy. Topics discussed include: what the faulty surveys and studies are missing; how bad survey design (ambiguous questions, or leading questions) can lead to faulty estimates; what more accurate survey results tell us; how exaggerated fears can contribute to a self-fulfilling prophecy; and why people embrace and promote overly pessimistic narratives.

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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