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Think Fast Talk Smart: Communication Techniques

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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
More details
One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
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Published 2024-01-30

126. BONUS Making Meetings Meaningful: When Face-to-Face Meetings Matter

33 min
View

If we want to generate better ideas, then we need to get people back to the office.

In this bonus meetings mini-series episode, we feature an episode from the newest podcast from Stanford Graduate School of Business – If/Then: Business, Leadership, Society. In this conversation with senior editor Kevin Cool, Professor of Marketing and former TFTS guest Jonathan Levav details his study of remote work and creativity. “Pairs that worked face-to-face generated 15 to 20% more ideas than pairs that worked on Zoom,” Levav notes. What’s more, in-person brainstorming helped people consider a wider and more diverse range of possibilities. “Working on Zoom was a double penalty. Fewer ideas — and a narrower set of ideas.”

Remote work may be the new normal in our post-pandemic world, but Levav cautions us from accepting the status quo — especially if we want to keep our creative edge. As this episode of If/Then explores, our best ideas could still lie ahead of us — if we can all get in the same room.

If/Then is a podcast from the Stanford Graduate School of Business that examines research findings that can help us navigate the complex issues we face in business, leadership, and society. Each episode features an interview with a Stanford GSB faculty member.   


Key Takeaways: 

  • For hybrid work environments, managers should select “in-office” days based on tasks we perform better in person, such as collaboration and brainstorming.
  • More flexible schedules for remote and office work allow employees to bring their best selves and perform better at their jobs.  


Be sure to also listen to Part 1 and 2 of our Making Meeting Matter mini-series.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

If we want to generate better ideas, then we need to get people back to the office.

In this bonus meetings mini-series episode, we feature an episode from the newest podcast from Stanford Graduate School of Business – If/Then: Business, Leadership, Society. In this conversation with senior editor Kevin Cool, Professor of Marketing and former TFTS guest Jonathan Levav details his study of remote work and creativity. “Pairs that worked face-to-face generated 15 to 20% more ideas than pairs that worked on Zoom,” Levav notes. What’s more, in-person brainstorming helped people consider a wider and more diverse range of possibilities. “Working on Zoom was a double penalty. Fewer ideas — and a narrower set of ideas.”

Remote work may be the new normal in our post-pandemic world, but Levav cautions us from accepting the status quo — especially if we want to keep our creative edge. As this episode of If/Then explores, our best ideas could still lie ahead of us — if we can all get in the same room.

If/Then is a podcast from the Stanford Graduate School of Business that examines research findings that can help us navigate the complex issues we face in business, leadership, and society. Each episode features an interview with a Stanford GSB faculty member.   


Key Takeaways: 

  • For hybrid work environments, managers should select “in-office” days based on tasks we perform better in person, such as collaboration and brainstorming.
  • More flexible schedules for remote and office work allow employees to bring their best selves and perform better at their jobs.  


Be sure to also listen to Part 1 and 2 of our Making Meeting Matter mini-series.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2024-01-29

Think Fast, Talk Smart: The Podcast (A Sound Bite!)

1 min
View

Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life. Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world communication challenges.

How do I send my message clearly when put on the spot? How do I give better feedback? How can I easily convey complex information? How do I manage my reputation? How do I manage my anxiety in any speaking situation?  

Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.


Connect:

More description

Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life. Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world communication challenges.

How do I send my message clearly when put on the spot? How do I give better feedback? How can I easily convey complex information? How do I manage my reputation? How do I manage my anxiety in any speaking situation?  

Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.


Connect:

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2024-01-23

125. Making Meetings Meaningful Pt. 2: Key Ingredients for Effective Meetings

23 min
View

How can we make meetings more effective? How can we keep people engaged and interested? Whether it’s in person or on Zoom, here are a few techniques you can use to make your gatherings more meaningful, productive, and memorable.

Get practical tools and actionable insights to actually make meetings matter, as well as knowing when NOT to have a meeting. Join Matt Abrahams in a dynamic conversation with Elise Keith, an expert on effective meetings and communication. Elise explains the three main categories of meetings, and shares practical strategies for engaging participants, handling common meeting issues and maximizing productivity through techniques like parallel processing as well as other tools.

Be sure to also listen to Part 1 of our meeting mini-series, as well as the following bonus Meeting's episode from the Stanford GSB's If/Then podcast.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

How can we make meetings more effective? How can we keep people engaged and interested? Whether it’s in person or on Zoom, here are a few techniques you can use to make your gatherings more meaningful, productive, and memorable.

Get practical tools and actionable insights to actually make meetings matter, as well as knowing when NOT to have a meeting. Join Matt Abrahams in a dynamic conversation with Elise Keith, an expert on effective meetings and communication. Elise explains the three main categories of meetings, and shares practical strategies for engaging participants, handling common meeting issues and maximizing productivity through techniques like parallel processing as well as other tools.

Be sure to also listen to Part 1 of our meeting mini-series, as well as the following bonus Meeting's episode from the Stanford GSB's If/Then podcast.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2024-01-16

124. Making Meetings Meaningful Pt. 1: How to Structure and Organize More Effective Gatherings

25 min
View

Delve into why people hate meetings, explore what hinders their effectiveness, and how to change that. Karin Reed (Emmy Award winner) and Joe Allen (“The Meeting Doctor”) join Matt Abrahams in the first of a two-part series that aims to reshape your approach to meetings and help you make them effective and meaningful, whether in person, virtual or hybrid. 

They shed light on the constraints hindering effective meetings, and explore strategies for optimizing meetings, emphasizing the importance of right-sizing meetings and focusing on realistic agendas. Karin provides valuable tips for enhancing on-air presence, focusing on aspects like eye contact, lighting, and framing, while Joe tackles the challenges of managing disruptive behaviors in virtual meetings. Don't miss this insightful exploration into the world of how to make meetings better.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Delve into why people hate meetings, explore what hinders their effectiveness, and how to change that. Karin Reed (Emmy Award winner) and Joe Allen (“The Meeting Doctor”) join Matt Abrahams in the first of a two-part series that aims to reshape your approach to meetings and help you make them effective and meaningful, whether in person, virtual or hybrid. 

They shed light on the constraints hindering effective meetings, and explore strategies for optimizing meetings, emphasizing the importance of right-sizing meetings and focusing on realistic agendas. Karin provides valuable tips for enhancing on-air presence, focusing on aspects like eye contact, lighting, and framing, while Joe tackles the challenges of managing disruptive behaviors in virtual meetings. Don't miss this insightful exploration into the world of how to make meetings better.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2024-01-09

123. Rethinks: Why Curiosity Is Communication’s Secret Weapon

23 min
View

The information you receive is only as strong as the questions you ask.

This week we revisit Matt's discussion with Debra Schifrin about how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

The information you receive is only as strong as the questions you ask.

This week we revisit Matt's discussion with Debra Schifrin about how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2024-01-02

122. How To Be More Confident and Calm in Your Communication: Managing the "ABC’s" of Communication Anxiety

15 min
View

Research-backed techniques on how to beat nervousness in the moment. 

In this episode, Matt uses clips from experts from previous Think Fast Talk Smart episodes to provide you with several communication anxiety management techniques to help you feel more comfortable and confident when you communicate. And as a guide to help us learn these techniques, he introduces the ABCs of anxiety management.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Research-backed techniques on how to beat nervousness in the moment. 

In this episode, Matt uses clips from experts from previous Think Fast Talk Smart episodes to provide you with several communication anxiety management techniques to help you feel more comfortable and confident when you communicate. And as a guide to help us learn these techniques, he introduces the ABCs of anxiety management.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-12-26

121. Building Trust and Connection: How to Lead with Vulnerability

21 min
View

We have to be vulnerable in order to build trust in our relationships. But as Jacob Morgan says, “Vulnerability for leaders is not the same as it is for everybody else.”

In this episode of Think Fast, Talk Smart, Morgan shares with host Matt Abrahams his “vulnerable leadership equation” and how leaders can use it to transform the way they interact with others — creating more trust, unlocking people’s potential, and building successful teams and organizations.

As Morgan explains, owning up to your mistakes and struggles might make you vulnerable, but it doesn’t necessarily make you a leader. In his latest book, Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization, Morgan lays out why leading with vulnerability goes a step further, saying, “Here's what I learned from the mistake that I made [and] steps that I'm going to put into place to make sure this doesn't happen again.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

We have to be vulnerable in order to build trust in our relationships. But as Jacob Morgan says, “Vulnerability for leaders is not the same as it is for everybody else.”

In this episode of Think Fast, Talk Smart, Morgan shares with host Matt Abrahams his “vulnerable leadership equation” and how leaders can use it to transform the way they interact with others — creating more trust, unlocking people’s potential, and building successful teams and organizations.

As Morgan explains, owning up to your mistakes and struggles might make you vulnerable, but it doesn’t necessarily make you a leader. In his latest book, Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization, Morgan lays out why leading with vulnerability goes a step further, saying, “Here's what I learned from the mistake that I made [and] steps that I'm going to put into place to make sure this doesn't happen again.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-12-19

120. A Few of Matt’s Favorite Things: 10 Communication Takeaways from 2023's TFTS Episodes

15 min
View

Matt reflects on all the advice we've heard this season and shares the top 10 takeaways that he’s applying to his own communication:


Episode Reference Links:

Jonah Berger: episode 80

Rachel Greenwald: episode 89

Dan Pink: episode 92

Vanessa Patrick: episode 95

Carmine Gallo: episode 103

Katy Milkman: episode 104

Kim Scott: episode 105

Francis Frei: episode 109

Patrick McGinnis: episode 113

Julian Treasure: episode 114


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Matt reflects on all the advice we've heard this season and shares the top 10 takeaways that he’s applying to his own communication:


Episode Reference Links:

Jonah Berger: episode 80

Rachel Greenwald: episode 89

Dan Pink: episode 92

Vanessa Patrick: episode 95

Carmine Gallo: episode 103

Katy Milkman: episode 104

Kim Scott: episode 105

Francis Frei: episode 109

Patrick McGinnis: episode 113

Julian Treasure: episode 114


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-12-12

119. Rethinks: How to Embrace the Benefits of Stress

24 min
View

“Stress is natural,” says Alia Crum, an assistant professor of psychology at Stanford. “Stress is inevitable when you’re living a life that’s connected with things you care about. And learning how to embrace it, learning how to work with it is really what helps us thrive and grow and perform at our highest level.”

In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams talks with Crum about her work as the principal investigator at the Stanford Mind & Body Lab, where she is studying how people can benefit from stress. “There’s a whole side of stress that shows that it can have enhancing qualities on our cognitive functioning, our physical health, and on how we behave and interact with others,” she says.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“Stress is natural,” says Alia Crum, an assistant professor of psychology at Stanford. “Stress is inevitable when you’re living a life that’s connected with things you care about. And learning how to embrace it, learning how to work with it is really what helps us thrive and grow and perform at our highest level.”

In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams talks with Crum about her work as the principal investigator at the Stanford Mind & Body Lab, where she is studying how people can benefit from stress. “There’s a whole side of stress that shows that it can have enhancing qualities on our cognitive functioning, our physical health, and on how we behave and interact with others,” she says.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-12-05

118. Maximizing your Personal Brand: Communicating Who You Are to Help Get What You Want

22 min
View

What comes to people’s minds when they think about you, and can you control it? Dorie Clark says you can — with the power of your personal brand.

According to Clark, “You have brand equity in your own life.” Your personal brand or reputation, she says, “makes things either easier or harder for you” as you pursue your personal and professional goals. The key question, she says, is “What kind of reputation have you built up?” By taking stock of the personal brand you have, you can redefine it to align with who you are and where you want to go.

In this episode of Think Fast, Talk Smart, Clark and host Matt Abrahams discuss the power of personal branding, being more strategic in how we communicate about ourselves, and how we can shape the narrative of our lives, personally and professionally.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

What comes to people’s minds when they think about you, and can you control it? Dorie Clark says you can — with the power of your personal brand.

According to Clark, “You have brand equity in your own life.” Your personal brand or reputation, she says, “makes things either easier or harder for you” as you pursue your personal and professional goals. The key question, she says, is “What kind of reputation have you built up?” By taking stock of the personal brand you have, you can redefine it to align with who you are and where you want to go.

In this episode of Think Fast, Talk Smart, Clark and host Matt Abrahams discuss the power of personal branding, being more strategic in how we communicate about ourselves, and how we can shape the narrative of our lives, personally and professionally.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-11-28

117. Say It, See It: How to Connect Through Conversation

19 min
View

Communication is about so much more than sharing words. As neuroscientist Shane O’Mara explains, communication is about sharing reality.

According to O’Mara, “A conversation is where we create a shared reality together.” As a professor of experimental brain research at Trinity College Dublin, his research has focused on how human brains sync up through communication. “The essence is that we are creating a shared reality where we come to share the same states of emotion, the same states of memory, and we come to think about the future together in a new way.”

On this episode of Think Fast, Talk Smart, O’Mara joins host Matt Abrahams to discuss how language, memory, and imagination play into communication, and how we can use active listening, turn-taking, and mentalizing to create a shared reality together.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Communication is about so much more than sharing words. As neuroscientist Shane O’Mara explains, communication is about sharing reality.

According to O’Mara, “A conversation is where we create a shared reality together.” As a professor of experimental brain research at Trinity College Dublin, his research has focused on how human brains sync up through communication. “The essence is that we are creating a shared reality where we come to share the same states of emotion, the same states of memory, and we come to think about the future together in a new way.”

On this episode of Think Fast, Talk Smart, O’Mara joins host Matt Abrahams to discuss how language, memory, and imagination play into communication, and how we can use active listening, turn-taking, and mentalizing to create a shared reality together.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-11-21

116. Quick Thinks: Don't Sweat the Small Talk

11 min
View

Even if you don’t think you’re a natural, anyone can become proficient at the art of small talk by utilizing the right tactics and behaviors. In this collaboration with Harvard Business Review, strategic communications lecturer Matt Abrahams shares his tips and techniques for cocktail party chit chat, networking small talk, and holiday dinner-table conversation. 

Watch the full video on HBR's YouTube channel.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Even if you don’t think you’re a natural, anyone can become proficient at the art of small talk by utilizing the right tactics and behaviors. In this collaboration with Harvard Business Review, strategic communications lecturer Matt Abrahams shares his tips and techniques for cocktail party chit chat, networking small talk, and holiday dinner-table conversation. 

Watch the full video on HBR's YouTube channel.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-11-14

115. Rethinks: How We Set and Achieve Goals

20 min
View

Why do we do what we do? What factors drive us? And how do things like competition with others help us achieve our goals?

These are the questions most interesting to Szu-chi Huang, an associate professor of marketing with a specific interest in motivation. “Competition definitely increases motivation,” says Huang. “It makes attaining the goal more valuable.”

In this episode of Think Fast, Talk Smart, Huang and host Matt Abrahams explore the intersection of human psychology, behavior, and goal attainment — and how communication connects them all.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Why do we do what we do? What factors drive us? And how do things like competition with others help us achieve our goals?

These are the questions most interesting to Szu-chi Huang, an associate professor of marketing with a specific interest in motivation. “Competition definitely increases motivation,” says Huang. “It makes attaining the goal more valuable.”

In this episode of Think Fast, Talk Smart, Huang and host Matt Abrahams explore the intersection of human psychology, behavior, and goal attainment — and how communication connects them all.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-11-07

114. Communication Means Paying Attention: The Four Pillars of Active Listening

28 min
View

We should all be audience-centric in communication. But, as Julian Treasure contests, we need to take it one step further. What is the listening I am speaking into?, he says, is the question every speaker should ask themselves over and over.

"Every human being’s listening is unique ... we listen through a set of filters and those filters develop as we grow and mature in life and we have experiences. Knowing where the person is coming from, you'll be able to sense their listening."

Treasure, an expert on speaking and sound, also offers advice on the breathing techniques that can transform one's speech. "If you want to speak powerfully, develop a breathing practice. And that can be as simple as conscious breathing, which is breathing in through the nose, out through the mouth."

In this episode of Think Fast, Talk Smart, Treasure and host Matt Abrahams explore the power of breath; the four steps to show someone we're engaged and listening; and how by framing speech as a gift, we can better serve our audience. 

Treasure is the author of Sound Business. His most recent book, How to be Heard: Secrets for Powerful Speaking and Listening, is based on his TED Talk. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

We should all be audience-centric in communication. But, as Julian Treasure contests, we need to take it one step further. What is the listening I am speaking into?, he says, is the question every speaker should ask themselves over and over.

"Every human being’s listening is unique ... we listen through a set of filters and those filters develop as we grow and mature in life and we have experiences. Knowing where the person is coming from, you'll be able to sense their listening."

Treasure, an expert on speaking and sound, also offers advice on the breathing techniques that can transform one's speech. "If you want to speak powerfully, develop a breathing practice. And that can be as simple as conscious breathing, which is breathing in through the nose, out through the mouth."

In this episode of Think Fast, Talk Smart, Treasure and host Matt Abrahams explore the power of breath; the four steps to show someone we're engaged and listening; and how by framing speech as a gift, we can better serve our audience. 

Treasure is the author of Sound Business. His most recent book, How to be Heard: Secrets for Powerful Speaking and Listening, is based on his TED Talk. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web Apple
Published 2023-10-31

113. Missing Something? How to Kick FOMO with Conscious Decision-Making

20 min
View

What if you had that job? What if you were with that person? What if there’s a better option out there? If you find yourself asking these questions, Patrick McGinnis invented the term for what you’re experiencing: FOMO.

First coined by McGinnis in a piece published by the Harvard Business School newspaper, FOMO (Fear of Missing Out) describes the anxiety we feel when thinking that other people are having more fun and living more fulfilling lives than we are. As McGinnis says, “We are constantly comparing ourselves to other people. We are seeing the options that are out there. And then we're saying, what I'm doing right now isn't good enough. I am missing out on something.”

Both in his book, Fear of Missing Out: Practical Decision-Making in a World of Overwhelming Choice, and in this episode of Think Fast, Talk Smart, McGinnis explains how conscious decision-making can help us feel more sure of our choices and experience less anxiety about the options we pass up.

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What if you had that job? What if you were with that person? What if there’s a better option out there? If you find yourself asking these questions, Patrick McGinnis invented the term for what you’re experiencing: FOMO.

First coined by McGinnis in a piece published by the Harvard Business School newspaper, FOMO (Fear of Missing Out) describes the anxiety we feel when thinking that other people are having more fun and living more fulfilling lives than we are. As McGinnis says, “We are constantly comparing ourselves to other people. We are seeing the options that are out there. And then we're saying, what I'm doing right now isn't good enough. I am missing out on something.”

Both in his book, Fear of Missing Out: Practical Decision-Making in a World of Overwhelming Choice, and in this episode of Think Fast, Talk Smart, McGinnis explains how conscious decision-making can help us feel more sure of our choices and experience less anxiety about the options we pass up.

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Published 2023-10-24

112. From Mistakes to "Missed Takes"

16 min
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This episode we're sharing an excerpt from Matt Abrahams's audiobook, Think Faster, Talk Smarter. Listen in as Matt explains how to think like a movie director, where a mistake isn't a grave error, but rather a "missed takes" and an opportunity to try again with a new approach.


This audio excerpt is courtesy of Simon & Schuster Audio from THINK FASTER, TALK SMARTER by Matt Abrahams, read by the author. Copyright 2023 by Matthew Abrahams LLC. Used with permission of Simon & Schuster, Inc.

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This episode we're sharing an excerpt from Matt Abrahams's audiobook, Think Faster, Talk Smarter. Listen in as Matt explains how to think like a movie director, where a mistake isn't a grave error, but rather a "missed takes" and an opportunity to try again with a new approach.


This audio excerpt is courtesy of Simon & Schuster Audio from THINK FASTER, TALK SMARTER by Matt Abrahams, read by the author. Copyright 2023 by Matthew Abrahams LLC. Used with permission of Simon & Schuster, Inc.

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Published 2023-10-16

111. Rethinks: How to Spark Creativity in Your Communication

24 min
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“Sparking communication starts with asking why or what or how.”

On this episode of Think Fast, Talk Smart, Tina Seelig, the Professor of the Practice at Stanford’s department of management science and engineering and the executive director of the Knight-Hennessy Scholars program, chats with host and lecturer Matt Abrahams about the importance of asking questions about everything we do.

“Having a mindset of curiosity opens the door to great communication,” Seelig says. “The more questions you ask, the more you learn, the more engaged you will be with others.”


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“Sparking communication starts with asking why or what or how.”

On this episode of Think Fast, Talk Smart, Tina Seelig, the Professor of the Practice at Stanford’s department of management science and engineering and the executive director of the Knight-Hennessy Scholars program, chats with host and lecturer Matt Abrahams about the importance of asking questions about everything we do.

“Having a mindset of curiosity opens the door to great communication,” Seelig says. “The more questions you ask, the more you learn, the more engaged you will be with others.”


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Published 2023-10-10

110. Write It Well: How to Craft an Email to Capture Busy Readers

26 min
View

Whatever you’re writing, Todd Rogers says most people are too busy to read it. That’s why, he says, “you want to make it as easy as possible for them."

Rogers is a professor of public policy at the Harvard Kennedy School of Government and the author of the book Writing for Busy Readers: Communicate More Effectively in the Real World. From text messages to fundraising letters to political speeches, Rogers says effective writing makes it “easy for busy readers to navigate what we send them, pull out the key information, and do what they are planning to do anyway, which is move on to the next thing.” This kind of writing, Rogers says, is “more effective for us, and kinder to readers.”

In this episode of Think Fast, Talk Smart, Rogers and host Matt Abrahams explore how to use structure, simplicity, and everyday vocabulary to write in a way that saves readers time and transmits ideas more effectively.

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Whatever you’re writing, Todd Rogers says most people are too busy to read it. That’s why, he says, “you want to make it as easy as possible for them."

Rogers is a professor of public policy at the Harvard Kennedy School of Government and the author of the book Writing for Busy Readers: Communicate More Effectively in the Real World. From text messages to fundraising letters to political speeches, Rogers says effective writing makes it “easy for busy readers to navigate what we send them, pull out the key information, and do what they are planning to do anyway, which is move on to the next thing.” This kind of writing, Rogers says, is “more effective for us, and kinder to readers.”

In this episode of Think Fast, Talk Smart, Rogers and host Matt Abrahams explore how to use structure, simplicity, and everyday vocabulary to write in a way that saves readers time and transmits ideas more effectively.

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Published 2023-10-03

109. Simplify! How to Communicate Complex Ideas Simply and Effectively

23 min
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You said it. But did they hear it? For Frances Frei, communication is about saying things simply enough for an audience to truly understand.

As a professor of technology and operations management at Harvard Business School, Frei knows that shaping culture within organizations requires communicating in ways that influence how people think and act. The problem for many leaders, she says, is that when we “understand something deeply, we describe it in a complicated way. If you want broad influence and persuasion, we have to understand it really deeply. And then describe it in a simple and compelling enough way that others can take action.”

In this episode of Think Fast, Talk Smart, Frei and host Matt Abrahams explore strategies for simpler communication, building and maintaining trust, and celebrating diverse perspectives within our teams. They also discuss takeaways from Frei's latest book, Move Fast and Fix Things: The Trusted Leaders' Guide to Solving Hard Problems.

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You said it. But did they hear it? For Frances Frei, communication is about saying things simply enough for an audience to truly understand.

As a professor of technology and operations management at Harvard Business School, Frei knows that shaping culture within organizations requires communicating in ways that influence how people think and act. The problem for many leaders, she says, is that when we “understand something deeply, we describe it in a complicated way. If you want broad influence and persuasion, we have to understand it really deeply. And then describe it in a simple and compelling enough way that others can take action.”

In this episode of Think Fast, Talk Smart, Frei and host Matt Abrahams explore strategies for simpler communication, building and maintaining trust, and celebrating diverse perspectives within our teams. They also discuss takeaways from Frei's latest book, Move Fast and Fix Things: The Trusted Leaders' Guide to Solving Hard Problems.

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Published 2023-09-26

108. All In: How Improv Helps You Show Up and Communicate Well

33 min
View

If you’re reading from your notes, you're going to miss the magic of the moment. That’s why Adam Tobin, Dan Klein, and Patricia Ryan Madsen bring improv techniques to all their communication.

Communication experts in their respective fields of media, performance, and drama, Tobin, Klein, and Madsen all see the immense power of improv in helping us communicate more freely. As Tobin says, "You do the preparation so that you are expert in the material. And then you let go of the specific delivery of the information in favor of being aware of what's going on now." Madsen agrees, explaining that we don't need all the answers, we just need to show up. "Step first," she says, "then see where you are."

In this celebration of the 100th episode of Think Fast, Talk Smart, the three guests join host Matt Abrahams to discuss how improv can transform our communication in everything from small talk to work presentations, and help us create space where we feel safe enough to show up as our most authentic selves.

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If you’re reading from your notes, you're going to miss the magic of the moment. That’s why Adam Tobin, Dan Klein, and Patricia Ryan Madsen bring improv techniques to all their communication.

Communication experts in their respective fields of media, performance, and drama, Tobin, Klein, and Madsen all see the immense power of improv in helping us communicate more freely. As Tobin says, "You do the preparation so that you are expert in the material. And then you let go of the specific delivery of the information in favor of being aware of what's going on now." Madsen agrees, explaining that we don't need all the answers, we just need to show up. "Step first," she says, "then see where you are."

In this celebration of the 100th episode of Think Fast, Talk Smart, the three guests join host Matt Abrahams to discuss how improv can transform our communication in everything from small talk to work presentations, and help us create space where we feel safe enough to show up as our most authentic selves.

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Published 2023-09-19

107. Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot

20 min
View

In this episode, executive producer Jenny Luna interviews host and strategic communications lecturer Matt Abrahams about the tips and tools in his new book, Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot

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In this episode, executive producer Jenny Luna interviews host and strategic communications lecturer Matt Abrahams about the tips and tools in his new book, Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot

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Published 2023-09-12

106. Rethinks: Using Skills From Improv to Master Your In-The-Moment Communication

22 min
View

In January of 2020 we launched Think Fast Talk Smart with the goal of helping people improve their communication skills. Now, with more than 100 episodes and an engaged audience tuning in from more than 200 countries, we're proud to take you back to the very first episode, where the magic began.

As we've discussed multiple times on the show, most professional communication is spontaneous in nature. It’s providing feedback in the moment, answering questions, introducing people. On this inaugural episode, Strategic Communication lecturer Matt Abrahams speaks with Stanford lecturers Adam Tobin and Dan Klein on how to become more comfortable and confident in in-the-moment speaking situations. 


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More description

In January of 2020 we launched Think Fast Talk Smart with the goal of helping people improve their communication skills. Now, with more than 100 episodes and an engaged audience tuning in from more than 200 countries, we're proud to take you back to the very first episode, where the magic began.

As we've discussed multiple times on the show, most professional communication is spontaneous in nature. It’s providing feedback in the moment, answering questions, introducing people. On this inaugural episode, Strategic Communication lecturer Matt Abrahams speaks with Stanford lecturers Adam Tobin and Dan Klein on how to become more comfortable and confident in in-the-moment speaking situations. 


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Published 2023-09-05

105. Radical Candor: The Communication Shift That Can Transform Your Career

33 min
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Moving forward in our careers often means giving and receiving feedback. But how candid can we be in communicating with others? For Kim Scott, anything less than radical just isn’t enough.

An executive, speaker, author, and executive coach, Scott is known for her concept of Radical Candor, which she defines as “caring personally and challenging directly at the same time." By mapping communication onto the axes of caring and challenging, she derives four quadrants of feedback behavior: radical andor, obnoxious aggression, manipulative insincerity, and ruinous empathy.

In this episode of Think Fast Talk Smart, Scott shares how we can all move our communication into the Radical Candor quadrant, “to learn what we don't know and to help other people learn what they don't know.”


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More description

Moving forward in our careers often means giving and receiving feedback. But how candid can we be in communicating with others? For Kim Scott, anything less than radical just isn’t enough.

An executive, speaker, author, and executive coach, Scott is known for her concept of Radical Candor, which she defines as “caring personally and challenging directly at the same time." By mapping communication onto the axes of caring and challenging, she derives four quadrants of feedback behavior: radical andor, obnoxious aggression, manipulative insincerity, and ruinous empathy.

In this episode of Think Fast Talk Smart, Scott shares how we can all move our communication into the Radical Candor quadrant, “to learn what we don't know and to help other people learn what they don't know.”


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Published 2023-08-29

104. How to Change: Building Better Habits and Behaviors (And Getting Out of Your Own Way)

23 min
View

"We're wired to look for the path of least resistance and efficiency, and that's normally a good thing, but it can get in the way when we want to make a change," says Wharton professor Katy Milkman. Through her research on decision making and in her recent book How to Change: The Science of Getting From Where You Are to Where You Want To Be, Milkman examines the many barriers we create for ourselves when it comes to achieving goals.

"Who you surround yourself [is important] with because we have a tendency to conform to the people around us," she says. "And if we are surrounded by people who show us our limitations, that can be a barrier."

On this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with Milkman to further explore her research into human behavior and decision making, motivation, and tools we can use to make real change. 


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"We're wired to look for the path of least resistance and efficiency, and that's normally a good thing, but it can get in the way when we want to make a change," says Wharton professor Katy Milkman. Through her research on decision making and in her recent book How to Change: The Science of Getting From Where You Are to Where You Want To Be, Milkman examines the many barriers we create for ourselves when it comes to achieving goals.

"Who you surround yourself [is important] with because we have a tendency to conform to the people around us," she says. "And if we are surrounded by people who show us our limitations, that can be a barrier."

On this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with Milkman to further explore her research into human behavior and decision making, motivation, and tools we can use to make real change. 


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Published 2023-08-22

103. Simple Is a Superpower: How to Communicate Any Idea to Any Audience

21 min
View

The best communicators express ideas simply. And to do that, says Carmine Gallo, “you have to connect with people in a language they understand.”

Gallo is an author, communication coach, and lecturer at the Harvard Graduate School of Design. For him, the cornerstone of good communication is empathizing with an audience enough to truly speak their language. “Think about the audience first,” he says. “If you cannot speak the same language to different stakeholders and adapt the language for those different stakeholders, you’ll never get anything done.”

On this episode of Think Fast, Talk Smart, Gallo and host Matt Abrahams discuss how we can simplify our language and weave relevant stories to translate and tailor our communication for our audience.


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The best communicators express ideas simply. And to do that, says Carmine Gallo, “you have to connect with people in a language they understand.”

Gallo is an author, communication coach, and lecturer at the Harvard Graduate School of Design. For him, the cornerstone of good communication is empathizing with an audience enough to truly speak their language. “Think about the audience first,” he says. “If you cannot speak the same language to different stakeholders and adapt the language for those different stakeholders, you’ll never get anything done.”

On this episode of Think Fast, Talk Smart, Gallo and host Matt Abrahams discuss how we can simplify our language and weave relevant stories to translate and tailor our communication for our audience.


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Published 2023-08-15

102. Create a Presence: How to Communicate in a Way Others Can Feel

23 min
View

What does it take to have a presence that’s felt by those around us? According to Muriel Wilkins, the answer is simple: Be present.

“Having presence, at the root of it, [is] your ability to be present,” says Wilkins, a C-suite advisor, executive coach, and host of the HBR podcast, Coaching Real Leaders. Working with some of the business world’s top brass, Wilkins helps leaders discover how they can use presence to communicate more effectively, lead more authentically, and create more impact in their organizations.

In this episode of Think Fast, Talk Smart, Wilkins and host Matt Abrahams explore communication strategies that leaders and individuals can use to improve their presence and show up more authentically to work and life.

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What does it take to have a presence that’s felt by those around us? According to Muriel Wilkins, the answer is simple: Be present.

“Having presence, at the root of it, [is] your ability to be present,” says Wilkins, a C-suite advisor, executive coach, and host of the HBR podcast, Coaching Real Leaders. Working with some of the business world’s top brass, Wilkins helps leaders discover how they can use presence to communicate more effectively, lead more authentically, and create more impact in their organizations.

In this episode of Think Fast, Talk Smart, Wilkins and host Matt Abrahams explore communication strategies that leaders and individuals can use to improve their presence and show up more authentically to work and life.

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Published 2023-08-08

101. We Belong Together: How Communication Fuels Connection and Community

22 min
View

When it comes to emotional and physical wellbeing, Psychology professor Geoffrey Cohen says there is one healthy behavior that outweighs the others: authentic connection. “It is really, really important,” he says. 

Deep connections with other people are foundational to a happy and healthy life. As Cohen explores in his new book, Belonging: The Science of Creating Connection and Bridging Divides, achieving a sense of belonging isn’t just a nice-to-have — it’s essential. “That sense of connection is so woven into our DNA that if we don't have it, we suffer,” he says. “Not having that sense of connection with other people does great biological damage and seems to be one of the major contributors to disease and mortality."

As Cohen and host Matt Abrahams explore in this episode of Think Fast, Talk Smart, effective communication is the tool we need to build strong connections with others and enjoy a deep sense of belonging.


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More description

When it comes to emotional and physical wellbeing, Psychology professor Geoffrey Cohen says there is one healthy behavior that outweighs the others: authentic connection. “It is really, really important,” he says. 

Deep connections with other people are foundational to a happy and healthy life. As Cohen explores in his new book, Belonging: The Science of Creating Connection and Bridging Divides, achieving a sense of belonging isn’t just a nice-to-have — it’s essential. “That sense of connection is so woven into our DNA that if we don't have it, we suffer,” he says. “Not having that sense of connection with other people does great biological damage and seems to be one of the major contributors to disease and mortality."

As Cohen and host Matt Abrahams explore in this episode of Think Fast, Talk Smart, effective communication is the tool we need to build strong connections with others and enjoy a deep sense of belonging.


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Published 2023-08-01

100. Shut Up! How to Communicate Better by Talking Less

20 min
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What does it take to be a more effective communicator? According to Dan Lyons, it starts with knowing when to shut your mouth.

As a journalist, author, and screenwriter, Lyons knows a thing or two about wielding words. But as he reveals in his book, STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World, most of us talk too much and listen too little. “A great conversation is about listening. And it probably involves you talking less,” he says.

In this episode of Think Fast, Talk Smart, Lyons and host Matt Abrahams explore how to stop over-talking, emphasizing the value of active listening, asking good questions, and giving others space to speak.


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What does it take to be a more effective communicator? According to Dan Lyons, it starts with knowing when to shut your mouth.

As a journalist, author, and screenwriter, Lyons knows a thing or two about wielding words. But as he reveals in his book, STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World, most of us talk too much and listen too little. “A great conversation is about listening. And it probably involves you talking less,” he says.

In this episode of Think Fast, Talk Smart, Lyons and host Matt Abrahams explore how to stop over-talking, emphasizing the value of active listening, asking good questions, and giving others space to speak.


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Published 2023-07-25

99. Rethinks: How to Handle Challenging Conversations

22 min
View

Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.”

In this episode of Think Fast, Talk Smart, Dobbs talks with host Matt Abrahams about the importance of “space, pace, and grace” when you’re receiving others’ feedback and handling the emotions that come out during tough discussions.

“There’s often a lot more focus on the skill set on delivering emotion than receiving emotion, but if the receiver of emotion can put themselves in a place of curiosity, agency, and openness … it opens up a whole new world of possibilities.”

Dobbs is an executive coach and teaches several courses, including Interpersonal Dynamics and Leadership Labs.

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Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.”

In this episode of Think Fast, Talk Smart, Dobbs talks with host Matt Abrahams about the importance of “space, pace, and grace” when you’re receiving others’ feedback and handling the emotions that come out during tough discussions.

“There’s often a lot more focus on the skill set on delivering emotion than receiving emotion, but if the receiver of emotion can put themselves in a place of curiosity, agency, and openness … it opens up a whole new world of possibilities.”

Dobbs is an executive coach and teaches several courses, including Interpersonal Dynamics and Leadership Labs.

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Published 2023-07-18

98. Give It to Me Straight: How to Give Honest, Constructive Feedback

22 min
View

 How do we deal with professional blind spots? According to David Dodson, MBA ’87, we need the panoramic perspective of those who work around us.

“360 reviews, done properly, are a massive competitive weapon,” says Dodson, also a lecturer in management at Stanford GSB and author of the new book, The Manager’s Handbook. Such comprehensive and constructive feedback, he says, can be transformational for employees and managers alike. “The first time I did a 360 review and got feedback was a massive turning point in my development as a manager,” he says. “Had I not had 360 feedback, I probably would have gone a decade or more with ineffective technique.”

In this episode of Think Fast, Talk Smart, Dodson shares valuable insights and actionable advice for individuals in leadership and management roles, highlighting the importance of effective communication and feedback in achieving success.


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More description

 How do we deal with professional blind spots? According to David Dodson, MBA ’87, we need the panoramic perspective of those who work around us.

“360 reviews, done properly, are a massive competitive weapon,” says Dodson, also a lecturer in management at Stanford GSB and author of the new book, The Manager’s Handbook. Such comprehensive and constructive feedback, he says, can be transformational for employees and managers alike. “The first time I did a 360 review and got feedback was a massive turning point in my development as a manager,” he says. “Had I not had 360 feedback, I probably would have gone a decade or more with ineffective technique.”

In this episode of Think Fast, Talk Smart, Dodson shares valuable insights and actionable advice for individuals in leadership and management roles, highlighting the importance of effective communication and feedback in achieving success.


Connect:


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Published 2023-07-11

97. No Rules, No Trust: How Accountability Shapes Communication

19 min
View

Communication is like a game. For it to work, each person has to trust that their partner will play by the rules. As Professor Anat Admati says, the same is true for corporations and their stakeholders.

“To have good governance, you need trust and accountability,” says Admati, a professor of finance and economics and the director of the Corporations and Society Initiative. How does a society ensure that markets, businesses, and governments are all on the same page? As Admati says, “We need rules. I can commit to you that I won’t harm you because something bad will happen to me if I [do].”

In this episode of Think Fast, Talk Smart, Admati joins host Matt Abrahams to discuss how communication forms a bedrock of trust that can align markets, businesses, and governments — for more accountable capitalism and a healthier society.


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More description

Communication is like a game. For it to work, each person has to trust that their partner will play by the rules. As Professor Anat Admati says, the same is true for corporations and their stakeholders.

“To have good governance, you need trust and accountability,” says Admati, a professor of finance and economics and the director of the Corporations and Society Initiative. How does a society ensure that markets, businesses, and governments are all on the same page? As Admati says, “We need rules. I can commit to you that I won’t harm you because something bad will happen to me if I [do].”

In this episode of Think Fast, Talk Smart, Admati joins host Matt Abrahams to discuss how communication forms a bedrock of trust that can align markets, businesses, and governments — for more accountable capitalism and a healthier society.


Episode Reference Links:


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Published 2023-06-27

96. Rock and Role: How Assigning Gender to Inanimate Objects Influences Us

25 min
View

Why is a boat a “she?” Why give names like Alexa or Siri to inanimate pieces of software? According to assistant professor of organizational behavior Ashley Martin, ascribing gender to everyday objects helps us to connect with them more deeply.

“Gender is this humanizing force that allows people to interact with non-human things as if they’re human,” says Martin, whose research focuses on gender equality, gender inclusion, and gender’s role within team and organizational dynamics. And while Martin is interested in how anthropomorphizing technology can benefit the humans who use it, she also notes how “problematic stereotypes” could be perpetuated as a result.

In this episode of Think Fast, Talk Smart, Martin joins host Matt Abrahams to discuss how our ideas about gender inform the way we relate to the world and how we can leverage the latest research to promote greater diversity, equity, and inclusion. 


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More description

Why is a boat a “she?” Why give names like Alexa or Siri to inanimate pieces of software? According to assistant professor of organizational behavior Ashley Martin, ascribing gender to everyday objects helps us to connect with them more deeply.

“Gender is this humanizing force that allows people to interact with non-human things as if they’re human,” says Martin, whose research focuses on gender equality, gender inclusion, and gender’s role within team and organizational dynamics. And while Martin is interested in how anthropomorphizing technology can benefit the humans who use it, she also notes how “problematic stereotypes” could be perpetuated as a result.

In this episode of Think Fast, Talk Smart, Martin joins host Matt Abrahams to discuss how our ideas about gender inform the way we relate to the world and how we can leverage the latest research to promote greater diversity, equity, and inclusion. 


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Published 2023-06-20

95. The Power of No: How Boundaries Help Us Live More Empowered Lives

25 min
View

Saying no can seem risky. We worry about offending others, damaging relationships, or hurting our own reputation. But as Vanessa Patrick says, no is an empowering word that gives us greater agency in our lives.

Saying no “is not a rejection of the other person,” says Patrick, a professor of Marketing at the University of Houston. Instead, it allows you to set boundaries and “[give] voice to what you believe and what you care about.” In her book, The Power of Saying No, Patrick introduces what she calls “empowered refusal,” a way of saying no that’s rooted in one’s identity, values, priorities, and preferences. “An empowered no,” she says, “is about us, not a rejection of the other person.”

In this episode of Think Fast, Talk Smart, Patrick and host Matt Abrahams explore how to use the power of no, how to move from strategy forming to strategy implementation, and how to resist momentary pleasures that distract us from our larger goals.


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More description

Saying no can seem risky. We worry about offending others, damaging relationships, or hurting our own reputation. But as Vanessa Patrick says, no is an empowering word that gives us greater agency in our lives.

Saying no “is not a rejection of the other person,” says Patrick, a professor of Marketing at the University of Houston. Instead, it allows you to set boundaries and “[give] voice to what you believe and what you care about.” In her book, The Power of Saying No, Patrick introduces what she calls “empowered refusal,” a way of saying no that’s rooted in one’s identity, values, priorities, and preferences. “An empowered no,” she says, “is about us, not a rejection of the other person.”

In this episode of Think Fast, Talk Smart, Patrick and host Matt Abrahams explore how to use the power of no, how to move from strategy forming to strategy implementation, and how to resist momentary pleasures that distract us from our larger goals.


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Published 2023-06-13

94. LEADing ideas: Research-Backed Tips and Tools from Four Stanford Professors

28 min
View

Breaking new ground, Think Fast, Talk Smart steps into the world of live events, bringing together an eager audience of LEAD students from Stanford University and a top-notch panel of former podcast guests: Jesper B. Sørensen, Sarah Soule, Jonathan Levav,and Szu-chi Huang. Topics include crafting strategy for successful leadership and tips on how to effectively lead a hybrid team.

This episode also features an interactive audience segment, where various participants of the Stanford LEAD program answer the three questions traditionally posed to guests.


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More description

Breaking new ground, Think Fast, Talk Smart steps into the world of live events, bringing together an eager audience of LEAD students from Stanford University and a top-notch panel of former podcast guests: Jesper B. Sørensen, Sarah Soule, Jonathan Levav,and Szu-chi Huang. Topics include crafting strategy for successful leadership and tips on how to effectively lead a hybrid team.

This episode also features an interactive audience segment, where various participants of the Stanford LEAD program answer the three questions traditionally posed to guests.


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Published 2023-06-06

93. All the Feels: The Personal and Professional Power of Emotional Awareness

17 min
View

How are you feeling right now? According to Celine Teoh, we all need to ask ourselves that question more often — and be more precise in how we answer it.

Teoh is a facilitator of the course Interpersonal Dynamics, or “Touchy Feely,” as it’s affectionately known on campus. In her work with students and as a CEO coach, she encourages people to get better acquainted with their feelings. “Feelings are data,” she says. “In the rest of our logical lives, we would never make decisions on bad or highly abstract data. But we'll do that with feelings.”

In this episode of Think Fast, Talk Smart, Teoh and host Matt Abrahams discuss how developing greater emotional awareness can help us achieve more agency and empathy in our personal and professional lives.

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More description

How are you feeling right now? According to Celine Teoh, we all need to ask ourselves that question more often — and be more precise in how we answer it.

Teoh is a facilitator of the course Interpersonal Dynamics, or “Touchy Feely,” as it’s affectionately known on campus. In her work with students and as a CEO coach, she encourages people to get better acquainted with their feelings. “Feelings are data,” she says. “In the rest of our logical lives, we would never make decisions on bad or highly abstract data. But we'll do that with feelings.”

In this episode of Think Fast, Talk Smart, Teoh and host Matt Abrahams discuss how developing greater emotional awareness can help us achieve more agency and empathy in our personal and professional lives.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Published 2023-05-30

92. No Regrets: How to Take Risks in Your Communication, Relationships, and Career

26 min
View

“What people regret over time are things they didn't do. They didn't take that trip, they didn't ask that person out on a date. They didn't start that business,” says former political speech writer and best-selling author Dan Pink. “I think it's because we are slightly over-indexed on risk. We overstate the risk in many circumstances.” 

On this episode of Think Fast, Talk Smart, strategic communications lecturer Matt Abrahams sits down with Pink to hear how we should all take more risks and how leaders can inspire others by focusing on the why instead of the how. 

“There's almost incontrovertible evidence that sense of purpose is the most cost effective performance enhancer that organizations have,” Pink says.  

They also discuss the power in taking breaks, which Pink considers part of performance, not a deviation from it. “What we know from many domains is that professionals take breaks. It's not that amateurs take breaks and the professionals don't, it's the exact opposite.” 

Pink’s latest book is The Power of Regret, How Looking Backward Moves Us Forward.


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More description

“What people regret over time are things they didn't do. They didn't take that trip, they didn't ask that person out on a date. They didn't start that business,” says former political speech writer and best-selling author Dan Pink. “I think it's because we are slightly over-indexed on risk. We overstate the risk in many circumstances.” 

On this episode of Think Fast, Talk Smart, strategic communications lecturer Matt Abrahams sits down with Pink to hear how we should all take more risks and how leaders can inspire others by focusing on the why instead of the how. 

“There's almost incontrovertible evidence that sense of purpose is the most cost effective performance enhancer that organizations have,” Pink says.  

They also discuss the power in taking breaks, which Pink considers part of performance, not a deviation from it. “What we know from many domains is that professionals take breaks. It's not that amateurs take breaks and the professionals don't, it's the exact opposite.” 

Pink’s latest book is The Power of Regret, How Looking Backward Moves Us Forward.


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Published 2023-05-23

91. Um, Like, So: How Filler Words Can Create More Connected, Effective Communication

29 min
View

We’re often advised not to use “um” or “uh”, or “so” and “you know” in our communication. But linguist Valerie Fridland might argue otherwise. “Language is about how we encode both the linguistic message and a social message,” she says. “Crutch words … are really valuable and they have arisen to serve a need.” 

In this episode of Think Fast, Talk Smart, Fridland sits down with host and strategic communications lecturer Matt Abrahams to discuss how and when we use "you know","so", and other filler words. For example, Fridland says, the way we use “um” varies greatly from how and we might use “uh.” And the use of “like,” while deplored by many, actually serves a linguistic function and can provide context and background for a listener.

She and Matt also discuss the social linguistic function of vocal fry and whether emojis have a place in business communication. 

Fridland is a professor of sociolinguistics at the University of Nevada. She's an expert on the relationship between language and society and recently released a new book, Like Literally Dude: Arguing for the Good in Bad English.

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More description

We’re often advised not to use “um” or “uh”, or “so” and “you know” in our communication. But linguist Valerie Fridland might argue otherwise. “Language is about how we encode both the linguistic message and a social message,” she says. “Crutch words … are really valuable and they have arisen to serve a need.” 

In this episode of Think Fast, Talk Smart, Fridland sits down with host and strategic communications lecturer Matt Abrahams to discuss how and when we use "you know","so", and other filler words. For example, Fridland says, the way we use “um” varies greatly from how and we might use “uh.” And the use of “like,” while deplored by many, actually serves a linguistic function and can provide context and background for a listener.

She and Matt also discuss the social linguistic function of vocal fry and whether emojis have a place in business communication. 

Fridland is a professor of sociolinguistics at the University of Nevada. She's an expert on the relationship between language and society and recently released a new book, Like Literally Dude: Arguing for the Good in Bad English.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Published 2023-05-16

90. Rethinks: Brains Love Stories – How Leveraging Neuroscience Can Capture People’s Emotions

20 min
View

In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with David Eagleman, a neuroscientist and the host of the PBS series The Brain, to discuss why our brains are wired for storytelling and how new senses might impact our connection and communication with others.

“I’ve always been really interested in this idea of how we can pass information to the brain via unusual channels,” Eagleman says. “We’ve got our eyes or ears or fingertips and our nose, we’re very used to this and we sort of think these are fundamental, but of course, this is just what we’ve inherited from a long road of evolution … It turns out you can push information in the brain in other ways.”

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More description

In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with David Eagleman, a neuroscientist and the host of the PBS series The Brain, to discuss why our brains are wired for storytelling and how new senses might impact our connection and communication with others.

“I’ve always been really interested in this idea of how we can pass information to the brain via unusual channels,” Eagleman says. “We’ve got our eyes or ears or fingertips and our nose, we’re very used to this and we sort of think these are fundamental, but of course, this is just what we’ve inherited from a long road of evolution … It turns out you can push information in the brain in other ways.”

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Published 2023-05-09

89. Listen, Listen, Listen: How to Build Deep Connections

24 min
View

Whether you’re trying to build a romantic or professional connection, Rachel Greenwald’s advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says. 

As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it’s ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says.

In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more.


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More description

Whether you’re trying to build a romantic or professional connection, Rachel Greenwald’s advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says. 

As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it’s ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says.

In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more.


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Published 2023-05-02

88. Rethinks: Leading From Home – How to Create the Right Environment for Communication

20 min
View

*This episode of Think Fast, Talk Smart won "Best Business Podcast Episode" at the 2023 Webby Awards.* 


“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, a professor of marketing at Stanford Graduate School of Business. “That’s critical to create an environment where communication is effective.”

In this podcast episode, Levav sits down with podcast host Matt Abrahams to talk about how to lead from home and how to foster an environment for creativity, innovation, and collaboration.

It’s not just maintaining a company culture, it’s about establishing what that culture is online, Levav says. “How can you encourage those serendipitous conversations that tend to happen in person?”

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More description

*This episode of Think Fast, Talk Smart won "Best Business Podcast Episode" at the 2023 Webby Awards.* 


“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, a professor of marketing at Stanford Graduate School of Business. “That’s critical to create an environment where communication is effective.”

In this podcast episode, Levav sits down with podcast host Matt Abrahams to talk about how to lead from home and how to foster an environment for creativity, innovation, and collaboration.

It’s not just maintaining a company culture, it’s about establishing what that culture is online, Levav says. “How can you encourage those serendipitous conversations that tend to happen in person?”

Connect:


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Published 2023-04-25

87. Know What You’re Saying: How Communicating Tests Our Understanding

20 min
View

We’ve all been there — we think we understand something, but when it comes time to explain it to someone else, we flounder.

According to Gregory LaBlanc, a lecturer in management at Stanford GSB, attempting to communicate concepts reveals whether or not we properly grasped them in the first place. “If you think you understand something but you're incapable of communicating it, it probably means that you don't really understand it,” he says.

For communication to be effective, LaBlanc says it’s not enough to transmit a message. As he and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, we have to be skilled translators, adept at decoding our ideas and recoding them in ways our audience will understand.


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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

We’ve all been there — we think we understand something, but when it comes time to explain it to someone else, we flounder.

According to Gregory LaBlanc, a lecturer in management at Stanford GSB, attempting to communicate concepts reveals whether or not we properly grasped them in the first place. “If you think you understand something but you're incapable of communicating it, it probably means that you don't really understand it,” he says.

For communication to be effective, LaBlanc says it’s not enough to transmit a message. As he and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, we have to be skilled translators, adept at decoding our ideas and recoding them in ways our audience will understand.


Connect:


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Published 2023-04-18

86. Building Habits: The Key to Lasting Behavior Change

19 min
View

Whether you want to read more books or exercise more regularly, BJ Fogg has good news. “Habits are easier to form than most people think,” he says, “If you do it in the right way.”

As the founder and director of Stanford's Behavior Design Lab, Fogg has devoted much of his career to researching human psychology, motivation, and behavior. According to him, habit formation isn’t a product of simply doing something over and over again. “It's not a function of repetition,” he says, “it's a function of emotion.”

As Fogg discusses with host Matt Abrahams in this episode of Think Fast, Talk Smart, bringing our behavior in line with our goals is easier than we think — we just have to know the emotional levers to pull.


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More description

Whether you want to read more books or exercise more regularly, BJ Fogg has good news. “Habits are easier to form than most people think,” he says, “If you do it in the right way.”

As the founder and director of Stanford's Behavior Design Lab, Fogg has devoted much of his career to researching human psychology, motivation, and behavior. According to him, habit formation isn’t a product of simply doing something over and over again. “It's not a function of repetition,” he says, “it's a function of emotion.”

As Fogg discusses with host Matt Abrahams in this episode of Think Fast, Talk Smart, bringing our behavior in line with our goals is easier than we think — we just have to know the emotional levers to pull.


Episode Reference Links:


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Published 2023-04-11

85. Rethinks: Don't Get Lost in Translation

13 min
View

Having to communicate in a language other than our native tongue can be quite a challenge, especially without a script or prepared speech.

In this "Rethinks" episode, we revisit Matt's conversation with Kenneth Romeo about specific tactics that non-native speakers can use to handle in-the-moment challenges. Romeo also discusses why letting go of perfection is a key step toward speaking with confidence. 

Romeo has served as the associate director of the Stanford Language Center and a teacher of English to non-native speakers through Stanford Continuing Studies. Romeo is a professor at Waseda University in Japan.

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Having to communicate in a language other than our native tongue can be quite a challenge, especially without a script or prepared speech.

In this "Rethinks" episode, we revisit Matt's conversation with Kenneth Romeo about specific tactics that non-native speakers can use to handle in-the-moment challenges. Romeo also discusses why letting go of perfection is a key step toward speaking with confidence. 

Romeo has served as the associate director of the Stanford Language Center and a teacher of English to non-native speakers through Stanford Continuing Studies. Romeo is a professor at Waseda University in Japan.

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Published 2023-04-04

84. Quick Thinks: How Others Define Us

14 min
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“The self is incompatible with freedom, the way most people understand it, because the self is a constraint,” says social psychologist and professor of organizational behavior Brian Lowery. “The ‘you’ you’re talking about is actually the relationships you have, the social interactions you have and the cultural context you exist in."

In this Quick Thinks episode of Think Fast, Talk Smart, Lowery sits down with podcast host and lecturer in strategic communications Matt Abrahams to talk about his new book, Selfless: The Social Creation of You. Lowery argues that there is no essential “self” — our selves are creations of those we interact with — exploring what that means for who we can be and who we allow others to be. He also shares research on how asking deeply personal questions can be a tool for deepening relationships. 


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More description

“The self is incompatible with freedom, the way most people understand it, because the self is a constraint,” says social psychologist and professor of organizational behavior Brian Lowery. “The ‘you’ you’re talking about is actually the relationships you have, the social interactions you have and the cultural context you exist in."

In this Quick Thinks episode of Think Fast, Talk Smart, Lowery sits down with podcast host and lecturer in strategic communications Matt Abrahams to talk about his new book, Selfless: The Social Creation of You. Lowery argues that there is no essential “self” — our selves are creations of those we interact with — exploring what that means for who we can be and who we allow others to be. He also shares research on how asking deeply personal questions can be a tool for deepening relationships. 


Connect:


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2023-03-28

83. You Need a Manifesto: How to Communicate Your Convictions

19 min
View

“If you're not living life according to your own values, you're most likely living them according to someone else's,” says Charlotte Burgess-Auburn.

Burgess-Auburn is a designer, artist, educator, and the Director of Community at the d.school. With her recently published guide, You Need A Manifesto: How To Craft Your Convictions And Put Them To Work, she aims to help people identify their core values and then codify them to chart a course of meaning and purpose.

“A manifesto is a statement of purpose and a script for action,” she says, “a compass [and] navigation tool to help you find your way.” As she and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, a personal manifesto can help us communicate our deepest values — first to ourselves, and then to the world.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“If you're not living life according to your own values, you're most likely living them according to someone else's,” says Charlotte Burgess-Auburn.

Burgess-Auburn is a designer, artist, educator, and the Director of Community at the d.school. With her recently published guide, You Need A Manifesto: How To Craft Your Convictions And Put Them To Work, she aims to help people identify their core values and then codify them to chart a course of meaning and purpose.

“A manifesto is a statement of purpose and a script for action,” she says, “a compass [and] navigation tool to help you find your way.” As she and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, a personal manifesto can help us communicate our deepest values — first to ourselves, and then to the world.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2023-03-21

82. It’s Not About You: Why Effective Communicators Put Others First

21 min
View

It’s easy to feel like the star of the show when giving a presentation. But according to communication guru Nancy Duarte, you’re not the hero of this story.

For Duarte, founder and CEO of world-renowned communication consulting firm Duarte Inc, effective communication is built on the foundation of empathy, which means considering your audience first and foremost. “All the attention is on us. But in reality, the audience is the one,” she says. “If they don’t leave with your idea adopted, your idea is going to die.”

How can presenters use empathy to put their audience at center stage? As Duarte discusses with host Matt Abrahams in this episode of Think Fast, Talk Smart, it’s about seeking to understand before you start speaking.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

It’s easy to feel like the star of the show when giving a presentation. But according to communication guru Nancy Duarte, you’re not the hero of this story.

For Duarte, founder and CEO of world-renowned communication consulting firm Duarte Inc, effective communication is built on the foundation of empathy, which means considering your audience first and foremost. “All the attention is on us. But in reality, the audience is the one,” she says. “If they don’t leave with your idea adopted, your idea is going to die.”

How can presenters use empathy to put their audience at center stage? As Duarte discusses with host Matt Abrahams in this episode of Think Fast, Talk Smart, it’s about seeking to understand before you start speaking.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Published 2023-03-14

81. Fact or Fiction? How to Communicate When We Hold Different Beliefs

21 min
View

Why does disagreement feel so personal? According to author, journalist, and physician Seema Yasmin, it’s because beliefs aren’t just about what we think, they’re about who we are.

“What [people] believe is entrenched in them, and it’s to do with their sense of belonging and their sense of identity,” says Yasmin. Whether we’re butting heads over something trivial like sports or something major like COVID-19 vaccines, Yasmin points out that the disagreement is just the surface — underneath are complex layers of geopolitics, history, language, dialect, culture, faith, family history, and power hierarchies.

So how do we show compassion to others, especially when we disagree with them? Yasmin and host Matt Abrahams explore strategies for more empathetic communication in this episode of Think Fast, Talk Smart.


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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Why does disagreement feel so personal? According to author, journalist, and physician Seema Yasmin, it’s because beliefs aren’t just about what we think, they’re about who we are.

“What [people] believe is entrenched in them, and it’s to do with their sense of belonging and their sense of identity,” says Yasmin. Whether we’re butting heads over something trivial like sports or something major like COVID-19 vaccines, Yasmin points out that the disagreement is just the surface — underneath are complex layers of geopolitics, history, language, dialect, culture, faith, family history, and power hierarchies.

So how do we show compassion to others, especially when we disagree with them? Yasmin and host Matt Abrahams explore strategies for more empathetic communication in this episode of Think Fast, Talk Smart.


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2023-03-08

80. Magic Words: Change What You Say to Inspire and Influence Others

27 min
View

Words have impact. But when it comes to enchanting audiences and captivating with communication, Jonah Berger, PhD ’07, says some words are more potent than others.

Berger is a Wharton School professor and an internationally bestselling author. His most recent book, Magic Words: What to Say to Get Your Way, identifies language we can use to communicate more effectively in all sorts of personal and professional contexts. “Subtle shifts in language can have a huge impact on everything from convincing clients and holding attention to connecting with loved ones in our lives,” Berger says.

Magic words allow us to change minds, engage audiences, and drive action. In this episode of Think Fast, Talk Smart, Berger and host Matt Abrahams discuss how we can leverage their power in our own communication.


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Words have impact. But when it comes to enchanting audiences and captivating with communication, Jonah Berger, PhD ’07, says some words are more potent than others.

Berger is a Wharton School professor and an internationally bestselling author. His most recent book, Magic Words: What to Say to Get Your Way, identifies language we can use to communicate more effectively in all sorts of personal and professional contexts. “Subtle shifts in language can have a huge impact on everything from convincing clients and holding attention to connecting with loved ones in our lives,” Berger says.

Magic words allow us to change minds, engage audiences, and drive action. In this episode of Think Fast, Talk Smart, Berger and host Matt Abrahams discuss how we can leverage their power in our own communication.


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2023-02-28

79. Equity by Design: How Diversity Ignites Creativity

24 min
View

If we want healthier companies, schools, and teams associate professor of organizational behavior Adina Sterling says investing in the health of marginalized groups “can have enormous spillover effects for everyone.”

Sterling is an organizational theorist and economic sociologist whose research explores how human relationships affect organizations and markets. As she says, “The outcomes that individuals, groups, and organizations experience have to do with the social networks that they have.”

In her class and lab, Equity by Design, Sterling explores the structural and cultural drivers of workplace inequality. In this episode of Think Fast Talk Smart, she and Matt Abrahams discuss how organizations can leverage social networks, DE&I efforts, and better communication to create better outcomes for individuals and the collective.


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

If we want healthier companies, schools, and teams associate professor of organizational behavior Adina Sterling says investing in the health of marginalized groups “can have enormous spillover effects for everyone.”

Sterling is an organizational theorist and economic sociologist whose research explores how human relationships affect organizations and markets. As she says, “The outcomes that individuals, groups, and organizations experience have to do with the social networks that they have.”

In her class and lab, Equity by Design, Sterling explores the structural and cultural drivers of workplace inequality. In this episode of Think Fast Talk Smart, she and Matt Abrahams discuss how organizations can leverage social networks, DE&I efforts, and better communication to create better outcomes for individuals and the collective.


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2023-02-14

78. Three Guiding Principles for Successful Communication

24 min
View

To celebrate our 75th episode, we hosted a live "Ask Me Anything" event with Matt. In this global gathering, listeners called in with questions ranging from making a first impression and giving negative feedback to presenting virtually and the worst communication advice Matt's ever received. In addition to audience questions, Matt also shares a short lecture to outline his top three guiding principles when it comes to being a confidence speaker and leader. 


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

To celebrate our 75th episode, we hosted a live "Ask Me Anything" event with Matt. In this global gathering, listeners called in with questions ranging from making a first impression and giving negative feedback to presenting virtually and the worst communication advice Matt's ever received. In addition to audience questions, Matt also shares a short lecture to outline his top three guiding principles when it comes to being a confidence speaker and leader. 


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Show details
Episodes
328
Transcripts
173
53% coverage
Missing transcripts
155
With chapters
168