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Omni Talk Retail

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Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

This podcast uses the following third-party services for analysis:

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Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Sources and links

Episodes

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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Shoptalk’s Joe Laszlo joined Chris and Anne to discuss:

  • The high income demographic tailwind behind Walmart’s back (Source)
  • If Costco and Sam’s Club are the shopping choice of a new generation (Source)
  • DoorDash's suite of new business solutions (Source)
  • Giant Eagle’s partnership with Flybuy to cut delivery driver wait times (Source)
  • And closed with a debate about just how momentous Klarna bringing BNPL in-store could be (Source)

There’s all that, plus this month’s OmniStar (congrats Lauri Joffe of American Freight), Ray-Bans, clothes that grow with you, and A&M’s Marco Valentini stops by for 5 Insightful Minutes on private brands!

To read A&M’s full report on private label brands, click here.

Music by hooksounds.com



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Shoptalk’s Joe Laszlo joined Chris and Anne to discuss:

  • The high income demographic tailwind behind Walmart’s back (Source)
  • If Costco and Sam’s Club are the shopping choice of a new generation (Source)
  • DoorDash's suite of new business solutions (Source)
  • Giant Eagle’s partnership with Flybuy to cut delivery driver wait times (Source)
  • And closed with a debate about just how momentous Klarna bringing BNPL in-store could be (Source)

There’s all that, plus this month’s OmniStar (congrats Lauri Joffe of American Freight), Ray-Bans, clothes that grow with you, and A&M’s Marco Valentini stops by for 5 Insightful Minutes on private brands!

To read A&M’s full report on private label brands, click here.

Music by hooksounds.com



This podcast uses the following third-party services for analysis:

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Get ready for the holiday rush with this special Omni Talk Retail Spotlight episode!

Chris Walton and Anne Mezzenga sit down with Natalija Pavic, the Senior Product Marketing Manager at Salesforce Commerce Cloud and host of the Commerce Cloud Innovations podcast, and Melissa Dallmeyer, the Global Leader of Enterprise & Mid-market Partnerships at Avalara, to discuss how retailers can best prepare for the busy holiday season.

From the benefits of composable and headless commerce to the critical importance of tax compliance, our guests break down the tools and strategies retailers need to ensure a smooth, profitable holiday season. Whether it’s optimizing site speed, managing customer personalization, or avoiding costly mistakes during peak shopping times, this episode is packed with insights to help your business succeed.

Key moments from the interview include:

  • [0:08] – Introduction
  • [1:04] – Kicking off the holiday retail prep conversation: What retailers should expect?
  • [5:04] – Natalija explains headless vs. composable commerce and why it’s essential for holiday preparation.
  • [10:06] – Melissa covers the importance of tax compliance and seamless integrations for retail success.
  • [13:12] – How composable architectures help retailers react quickly to unexpected crises during the holiday season.
  • [17:00] – Real-world examples of costly mistakes retailers make and how to avoid them.
  • [24:50] – Final advice on testing systems, ensuring fast checkouts, and keeping operations running smoothly during peak times.
  • [31:03] – Wrapping up: Last-minute tips for holiday retail success and how to connect with today’s guests.

Tune in to learn how to prepare for a successful holiday season and get ahead of potential crises before they happen!

For content like this and more from Natalija Pavic listen to the Salesforce Commerce Cloud Innovations Podcast: https://link.chtbl.com/3Ishg29W

#ecommerce #taxcompliance #tax #retail

Music by hooksounds.com

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This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

Get ready for the holiday rush with this special Omni Talk Retail Spotlight episode!

Chris Walton and Anne Mezzenga sit down with Natalija Pavic, the Senior Product Marketing Manager at Salesforce Commerce Cloud and host of the Commerce Cloud Innovations podcast, and Melissa Dallmeyer, the Global Leader of Enterprise & Mid-market Partnerships at Avalara, to discuss how retailers can best prepare for the busy holiday season.

From the benefits of composable and headless commerce to the critical importance of tax compliance, our guests break down the tools and strategies retailers need to ensure a smooth, profitable holiday season. Whether it’s optimizing site speed, managing customer personalization, or avoiding costly mistakes during peak shopping times, this episode is packed with insights to help your business succeed.

Key moments from the interview include:

  • [0:08] – Introduction
  • [1:04] – Kicking off the holiday retail prep conversation: What retailers should expect?
  • [5:04] – Natalija explains headless vs. composable commerce and why it’s essential for holiday preparation.
  • [10:06] – Melissa covers the importance of tax compliance and seamless integrations for retail success.
  • [13:12] – How composable architectures help retailers react quickly to unexpected crises during the holiday season.
  • [17:00] – Real-world examples of costly mistakes retailers make and how to avoid them.
  • [24:50] – Final advice on testing systems, ensuring fast checkouts, and keeping operations running smoothly during peak times.
  • [31:03] – Wrapping up: Last-minute tips for holiday retail success and how to connect with today’s guests.

Tune in to learn how to prepare for a successful holiday season and get ahead of potential crises before they happen!

For content like this and more from Natalija Pavic listen to the Salesforce Commerce Cloud Innovations Podcast: https://link.chtbl.com/3Ishg29W

#ecommerce #taxcompliance #tax #retail

Music by hooksounds.com

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Published 2024-09-28

Fast Five Shorts | A Res "ZA" me Lighting Round

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: A Res "ZA" me Lighting Round

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

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More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: A Res "ZA" me Lighting Round

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Walmart And Sam’s Club Merging Their Supply Chains

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

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More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Walmart And Sam’s Club Merging Their Supply Chains

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: There’s An (Amazon AI-Generated) Ad For That

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

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More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: There’s An (Amazon AI-Generated) Ad For That

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They're Buying Or Selling: Walmart’s New Shop With Friends Feature

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They're Buying Or Selling: Walmart’s New Shop With Friends Feature

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If Amazon’s New ‘Buy It Now’ Program Will Be Must-See TV?

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If Amazon’s New ‘Buy It Now’ Program Will Be Must-See TV?

For the full episode head here: https://youtu.be/18lMxsBIt7o



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Walmart Moving Up Its Holiday Promotions

For the full episode head here: https://youtu.be/18lMxsBIt7o





This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Walmart Moving Up Its Holiday Promotions

For the full episode head here: https://youtu.be/18lMxsBIt7o





This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
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In this episode of OmniTalk’s “Ask an Expert” series, Chris Walton and Anne Mezzenga sit down with JD Sports’ EVP and Chief Digital Officer, Arianne Parisi, and Firework’s SVP of Revenue, Billy Cladek, to discuss how video commerce is shaping the future of retail. Arianne shares JD Sports' journey of integrating video shopping into their digital strategy, emphasizing partnerships with top athletic brands like Nike, while Firework highlights how their video infrastructure is enhancing customer engagement.

0:08 – Introduction to the “Ask an Expert” series

1:13 – Firework and JD Sports collaboration for NRF 2024

2:19 – Overview of JD Sports’ digital strategy and expansion

4:04 – Billy Cladek introduces Firework’s video commerce platform

5:47 – JD Sports’ content strategy and brand differentiation

7:06 – Why video content is key for brand and customer engagement

12:04 – Leveraging influencers and digital content creation

15:48 – How JD Sports secures brand partnerships for video commerce

18:00 – Retail media and ROI from video commerce implementations

23:02 – Future plans for live shopping and digital showrooms

29:00 – Closing thoughts and invitation to NRF 2024 booth #3951

Be sure to tune in for valuable insights on how to stay ahead in retail’s digital transformation!

#ecommerce #retailmarketing #retailtech #onlineshopping #socialmediamarketing

Music by hooksounds

Sponsored Content



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In this episode of OmniTalk’s “Ask an Expert” series, Chris Walton and Anne Mezzenga sit down with JD Sports’ EVP and Chief Digital Officer, Arianne Parisi, and Firework’s SVP of Revenue, Billy Cladek, to discuss how video commerce is shaping the future of retail. Arianne shares JD Sports' journey of integrating video shopping into their digital strategy, emphasizing partnerships with top athletic brands like Nike, while Firework highlights how their video infrastructure is enhancing customer engagement.

0:08 – Introduction to the “Ask an Expert” series

1:13 – Firework and JD Sports collaboration for NRF 2024

2:19 – Overview of JD Sports’ digital strategy and expansion

4:04 – Billy Cladek introduces Firework’s video commerce platform

5:47 – JD Sports’ content strategy and brand differentiation

7:06 – Why video content is key for brand and customer engagement

12:04 – Leveraging influencers and digital content creation

15:48 – How JD Sports secures brand partnerships for video commerce

18:00 – Retail media and ROI from video commerce implementations

23:02 – Future plans for live shopping and digital showrooms

29:00 – Closing thoughts and invitation to NRF 2024 booth #3951

Be sure to tune in for valuable insights on how to stay ahead in retail’s digital transformation!

#ecommerce #retailmarketing #retailtech #onlineshopping #socialmediamarketing

Music by hooksounds

Sponsored Content



This podcast uses the following third-party services for analysis:

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In this episode of our popular 5 Insightful Minutes Podcast Series, Scott Langdoc, Global Head of Grocery, Drug, and Convenience Retail Strategy at Amazon Web Services, dives deep into the key challenges and opportunities shaping the retail landscape.

From adapting to shifting consumer behaviors to leveraging cloud and AI solutions, Scott shares actionable insights for retailers looking to stay competitive. He emphasizes the importance of infrastructure, data maturity, and personalized customer engagement in boosting top-line growth and operational efficiency.

Key Moments Include:

[0:30] Changing consumer behaviors and the need for new retail models

[1:15] Retailers’ focus on cost reduction and labor optimization

[2:00] How cloud technology supports retail operations

[2:55] The impact of demand forecasting and personalization in grocery retail

[3:45] Case study: Hyper-personalization success in driving market basket growth

[5:00] The role of generative AI and choosing the right large language models

[5:45] How retailers can tie insights to real-time actions through automation

#RetailInnovation #CloudTechnology #ConsumerBehavior #CostReduction #DemandForecasting #RetailStrategy #GenerativeAI

Music by hooksounds.com

*Sponsored Content*



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In this episode of our popular 5 Insightful Minutes Podcast Series, Scott Langdoc, Global Head of Grocery, Drug, and Convenience Retail Strategy at Amazon Web Services, dives deep into the key challenges and opportunities shaping the retail landscape.

From adapting to shifting consumer behaviors to leveraging cloud and AI solutions, Scott shares actionable insights for retailers looking to stay competitive. He emphasizes the importance of infrastructure, data maturity, and personalized customer engagement in boosting top-line growth and operational efficiency.

Key Moments Include:

[0:30] Changing consumer behaviors and the need for new retail models

[1:15] Retailers’ focus on cost reduction and labor optimization

[2:00] How cloud technology supports retail operations

[2:55] The impact of demand forecasting and personalization in grocery retail

[3:45] Case study: Hyper-personalization success in driving market basket growth

[5:00] The role of generative AI and choosing the right large language models

[5:45] How retailers can tie insights to real-time actions through automation

#RetailInnovation #CloudTechnology #ConsumerBehavior #CostReduction #DemandForecasting #RetailStrategy #GenerativeAI

Music by hooksounds.com

*Sponsored Content*



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
Listen elsewhere

In this week’s Omni Talk Retail Fast Five weekly retail news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Walmart and Amazon takeover the headlines in their ongoing innovation duel, as Chris and Anne discussed:

  • Walmart starting its holiday promotions earlier than ever, with a digital twist (Source)
  • Amazon’s new Shark Tank-style TV show, “Buy It Now” (Source)
  • Walmart’s latest e-commerce innovation, aka “Shop with Friends” (Source)
  • Amazon’s new AI image generator for sellers (Source)
  • And closed with a look at the brilliance of merging Sam’s Club and Walmart’s supply chains (Source)

There’s all that, plus AWS’s Scott Langdoc joins us for 5 Insightful Minutes, the Schwan’s song, why Chris and Anne love the Minneapolis airport, and to whom Anne would send her resume attached to a Pizza Hut pizza box.

Music by hooksounds.com



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In this week’s Omni Talk Retail Fast Five weekly retail news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Walmart and Amazon takeover the headlines in their ongoing innovation duel, as Chris and Anne discussed:

  • Walmart starting its holiday promotions earlier than ever, with a digital twist (Source)
  • Amazon’s new Shark Tank-style TV show, “Buy It Now” (Source)
  • Walmart’s latest e-commerce innovation, aka “Shop with Friends” (Source)
  • Amazon’s new AI image generator for sellers (Source)
  • And closed with a look at the brilliance of merging Sam’s Club and Walmart’s supply chains (Source)

There’s all that, plus AWS’s Scott Langdoc joins us for 5 Insightful Minutes, the Schwan’s song, why Chris and Anne love the Minneapolis airport, and to whom Anne would send her resume attached to a Pizza Hut pizza box.

Music by hooksounds.com



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
Listen elsewhere

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: A Laminated Croissant Lamp Lightning Round

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: A Laminated Croissant Lamp Lightning Round

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Amazon Telling Employees To Return To The Office 5 Days A Week

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Amazon Telling Employees To Return To The Office 5 Days A Week

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



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Published 2024-09-21

Fast Five Shorts | Buy Or Sell: Zara Pre-Owned?

5 min Transcript
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They're Buying Or Selling: Zara Pre-Owned?

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

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More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They're Buying Or Selling: Zara Pre-Owned?

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: What The Long-Term Ramifications Of Ending The "De Minimis Exemption" Are

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: What The Long-Term Ramifications Of Ending The "De Minimis Exemption" Are

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Extract Knowledge
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They Would Advise Costco To Rollout Mobile Inventory Search?

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They Would Advise Costco To Rollout Mobile Inventory Search?

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: What Ads Within Amazon Rufus Signal For The Future Of Digital Commerce?

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

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More description

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: What Ads Within Amazon Rufus Signal For The Future Of Digital Commerce?

For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1



This podcast uses the following third-party services for analysis:

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In this episode of the Omni Talk Expert Series, hosts Chris Walton and Anne Mezzenga are joined by Nikki Baird, VP of Strategy and Product at Aptos, for a deep dive into modern store transformation and the critical role of point of sale (POS) technology.

Nikki shares her vast expertise in retail and explains how retailers can upgrade their store operations by leveraging cloud-based POS solutions that empower associates, enhance customer experiences, and drive profitability.

Key Moments:

[0:25] - Introduction to Nikki Baird and her background in omnichannel retail

[4:15] - The importance of POS systems in modern store transformation

[7:02] - How POS technology has evolved in the past 3-5 years

[10:02] - Cloud-based POS systems and their role in offline resiliency

[12:26] - The business case for upgrading POS systems and its impact on employees and customers

[18:23] - Case study: How The North Face successfully piloted a POS transformation

[22:02] - The role of customer experience in measuring POS success

[26:24] - Key myths and misconceptions around retail POS upgrades and modern store tech

This conversation is a must-listen for retail leaders looking to upgrade their store operations and enhance customer experiences through modern POS technology. Tune in now!

#retailtech #omnichannel #pointofsale

Music by hooksounds.com

Sponsored Content



This podcast uses the following third-party services for analysis:

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More description

In this episode of the Omni Talk Expert Series, hosts Chris Walton and Anne Mezzenga are joined by Nikki Baird, VP of Strategy and Product at Aptos, for a deep dive into modern store transformation and the critical role of point of sale (POS) technology.

Nikki shares her vast expertise in retail and explains how retailers can upgrade their store operations by leveraging cloud-based POS solutions that empower associates, enhance customer experiences, and drive profitability.

Key Moments:

[0:25] - Introduction to Nikki Baird and her background in omnichannel retail

[4:15] - The importance of POS systems in modern store transformation

[7:02] - How POS technology has evolved in the past 3-5 years

[10:02] - Cloud-based POS systems and their role in offline resiliency

[12:26] - The business case for upgrading POS systems and its impact on employees and customers

[18:23] - Case study: How The North Face successfully piloted a POS transformation

[22:02] - The role of customer experience in measuring POS success

[26:24] - Key myths and misconceptions around retail POS upgrades and modern store tech

This conversation is a must-listen for retail leaders looking to upgrade their store operations and enhance customer experiences through modern POS technology. Tune in now!

#retailtech #omnichannel #pointofsale

Music by hooksounds.com

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Dive into the world of e-commerce as we explore the game-changing intricacies of dropship versus digital marketplace models. Our expert guest, Mirakl's CRO Alex Hase, breaks down the crucial differences and synergies between these retail approaches.

Key moments:

0:30 - Defining dropship vs. marketplace platforms

1:30 - The power of seller-set pricing in marketplaces

2:54 - Why retailers should consider both dropship and marketplace options

4:30 - Debunking the myth: Does marketplace expansion hurt first-party inventory?

5:39 - The surprising truth about marketplace attachment rates to 1P products

Discover how these strategies impact inventory management, pricing, and customer lifetime value. Learn about leveraging third-party sellers, expanding product assortment, and boosting SEO and conversion rates. Whether you're a seasoned retailer or e-commerce newcomer, this episode is packed with insights to help you navigate the evolving landscape of online retail.

#ecommerce #digitalmarketplace #retailstrategy #dropshipping

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Dive into the world of e-commerce as we explore the game-changing intricacies of dropship versus digital marketplace models. Our expert guest, Mirakl's CRO Alex Hase, breaks down the crucial differences and synergies between these retail approaches.

Key moments:

0:30 - Defining dropship vs. marketplace platforms

1:30 - The power of seller-set pricing in marketplaces

2:54 - Why retailers should consider both dropship and marketplace options

4:30 - Debunking the myth: Does marketplace expansion hurt first-party inventory?

5:39 - The surprising truth about marketplace attachment rates to 1P products

Discover how these strategies impact inventory management, pricing, and customer lifetime value. Learn about leveraging third-party sellers, expanding product assortment, and boosting SEO and conversion rates. Whether you're a seasoned retailer or e-commerce newcomer, this episode is packed with insights to help you navigate the evolving landscape of online retail.

#ecommerce #digitalmarketplace #retailstrategy #dropshipping

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In this exciting episode of Omni Talk’s “Ask an Expert” series, hosts Chris Walton and Anne Mezzenga sit down with Ownit AI co-founders Payman Nejati and Evan Shiue to discuss how Amazon’s Rufus and Google’s AI overviews are revolutionizing e-commerce.

They dive into the potential impact these innovations will have on product searches, consumer behavior, and how retailers can leverage AI to stay competitive. If you’re interested in the future of retail and AI-driven shopping experiences, this episode is a must-listen.

Key Moments Include:

[0:25] - Introduction to Amazon Rufus and generative AI in retail.

[2:05] - Payman and Evan's journey in e-commerce and AI technology.

[5:50] - What Rufus does for Amazon users and its significance for e-commerce.

[7:50] - How retailers need to adapt to AI-driven search models.

[10:43] - How Google’s AI overview competes with Amazon and changes search behaviors.

[14:11] - Practical examples of how retailers can take advantage of AI in their product catalog.

[22:10] - Impact of trends like social media on retail and AI’s role in keeping retailers competitive.

[26:26] - Discussion on AI in retail media and the integration of ads in AI-driven search.

[30:13] - Final advice for retailers looking to leverage AI in their e-commerce strategies.

Tune in for a detailed exploration of how generative AI is setting a new standard for shopping!

#retailinnovation #ecommerce #Amazon #generativeai #retailtech

Music by hooksounds.com

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In this exciting episode of Omni Talk’s “Ask an Expert” series, hosts Chris Walton and Anne Mezzenga sit down with Ownit AI co-founders Payman Nejati and Evan Shiue to discuss how Amazon’s Rufus and Google’s AI overviews are revolutionizing e-commerce.

They dive into the potential impact these innovations will have on product searches, consumer behavior, and how retailers can leverage AI to stay competitive. If you’re interested in the future of retail and AI-driven shopping experiences, this episode is a must-listen.

Key Moments Include:

[0:25] - Introduction to Amazon Rufus and generative AI in retail.

[2:05] - Payman and Evan's journey in e-commerce and AI technology.

[5:50] - What Rufus does for Amazon users and its significance for e-commerce.

[7:50] - How retailers need to adapt to AI-driven search models.

[10:43] - How Google’s AI overview competes with Amazon and changes search behaviors.

[14:11] - Practical examples of how retailers can take advantage of AI in their product catalog.

[22:10] - Impact of trends like social media on retail and AI’s role in keeping retailers competitive.

[26:26] - Discussion on AI in retail media and the integration of ads in AI-driven search.

[30:13] - Final advice for retailers looking to leverage AI in their e-commerce strategies.

Tune in for a detailed exploration of how generative AI is setting a new standard for shopping!

#retailinnovation #ecommerce #Amazon #generativeai #retailtech

Music by hooksounds.com

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In this week’s Omni Talk Retail Fast Five weekly retail news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Chris and Anne discussed:

  • How important ads within Amazon Rufus could be (Source)
  • Costco testing mobile inventory search (Source)
  • The Biden administration putting an end to the de minimis exception (Source)
  • Zara’s plans to sell secondhand apparel in the U.S. (Source)
  • And closed with a look at Amazon’s decision to bring its employees back into the office five days a week (Source)

There’s all that, plus Mirakl’s Alex Hase joins us for 5 Insightful Minutes on how retailers can leverage dropshipping and marketplaces at the same time, tips to improve Starbucks, croissant-shaped lamps, and the last time Anne wore leopard print.

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In this week’s Omni Talk Retail Fast Five weekly retail news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Chris and Anne discussed:

  • How important ads within Amazon Rufus could be (Source)
  • Costco testing mobile inventory search (Source)
  • The Biden administration putting an end to the de minimis exception (Source)
  • Zara’s plans to sell secondhand apparel in the U.S. (Source)
  • And closed with a look at Amazon’s decision to bring its employees back into the office five days a week (Source)

There’s all that, plus Mirakl’s Alex Hase joins us for 5 Insightful Minutes on how retailers can leverage dropshipping and marketplaces at the same time, tips to improve Starbucks, croissant-shaped lamps, and the last time Anne wore leopard print.

Music by hooksounds.com



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: A Best TV Episode Ever Lightning Round

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: A Best TV Episode Ever Lightning Round

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: Walmart Deploying Digimarc Barcodes


For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: Walmart Deploying Digimarc Barcodes


For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If ShopSimon Will Become The Standard By Which We All Shop Online?

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If ShopSimon Will Become The Standard By Which We All Shop Online?

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If They're Buying Or Selling: High-End Kicks For Sale On Walmart.com

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If They're Buying Or Selling: High-End Kicks For Sale On Walmart.com

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: What’s So Special About Dick’s?

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: What’s So Special About Dick’s?

For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If Integrating Curbside With Carplay A Wise Use Of Target’s Technology Budget?


For the full episode head here: https://youtu.be/sdOO6pmTBlw



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If Integrating Curbside With Carplay A Wise Use Of Target’s Technology Budget?


For the full episode head here: https://youtu.be/sdOO6pmTBlw



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Join us for our insightful conversation with Morgan Seybert, Chief Business Officer and Head of Retail at Tredence, as we explore the cutting-edge dynamics of AI-driven data analytics in retail, and, most importantly, how retailers can actually make money from them.

Key moments:

[0:54] Introduction to Tredence and Morgan Seybert's background

[4:01] The importance of "Last Mile" adoption in analytics

[9:41] Tredence's unique approach to retail data analytics

[16:32] Strategies for pricing and promotions in the current economic climate

[20:54] The rise of retail media networks and their impact on the industry

[27:20] Future innovations in retail data and analytics

[31:06] Real-world examples of AI applications in retail

[34:59] Advice for retailers looking to leverage data analytics

Morgan shares valuable insights on the challenges and opportunities in implementing AI-driven solutions, from enterprise data platforms to generative AI applications.

Whether you're a retail executive or a tech enthusiast, this episode offers a fascinating glimpse into the future of retail. Don't miss out on Morgan's key tips for success amid this data-driven retail revolution!

#RetailAnalytics #AIinRetail #DataDrivenRetail #RetailInnovation #PersonalizedRetail #RetailMediaNetworks

Music by hooksounds.com

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Join us for our insightful conversation with Morgan Seybert, Chief Business Officer and Head of Retail at Tredence, as we explore the cutting-edge dynamics of AI-driven data analytics in retail, and, most importantly, how retailers can actually make money from them.

Key moments:

[0:54] Introduction to Tredence and Morgan Seybert's background

[4:01] The importance of "Last Mile" adoption in analytics

[9:41] Tredence's unique approach to retail data analytics

[16:32] Strategies for pricing and promotions in the current economic climate

[20:54] The rise of retail media networks and their impact on the industry

[27:20] Future innovations in retail data and analytics

[31:06] Real-world examples of AI applications in retail

[34:59] Advice for retailers looking to leverage data analytics

Morgan shares valuable insights on the challenges and opportunities in implementing AI-driven solutions, from enterprise data platforms to generative AI applications.

Whether you're a retail executive or a tech enthusiast, this episode offers a fascinating glimpse into the future of retail. Don't miss out on Morgan's key tips for success amid this data-driven retail revolution!

#RetailAnalytics #AIinRetail #DataDrivenRetail #RetailInnovation #PersonalizedRetail #RetailMediaNetworks

Music by hooksounds.com

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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, A&M’s David Schneidman and Brooks Levering, joined Chris and Anne to discuss:

  • If Target wasted its 2024 tech budget on its new CarPlay integration (Source)
  • The likelihood that Dick’s Sporting Goods keeps up its phenomenal Q2 sales growth (Source)
  • Just how special Walmart’s new partnership with StockX is or is not (Source)
  • Simon’s introduction of ShopSimon and whether it heralds a new way to shop your local mall (Source)
  • And closed with a look at the many use cases of Walmart’s new invisible barcodes (Source)

There’s all that, plus this month’s OmniStar (congrats Michael Diedrich of Tractor Supply), the return of Barney the Dinosaur, and our votes for the best television episode of all-time!

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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, A&M’s David Schneidman and Brooks Levering, joined Chris and Anne to discuss:

  • If Target wasted its 2024 tech budget on its new CarPlay integration (Source)
  • The likelihood that Dick’s Sporting Goods keeps up its phenomenal Q2 sales growth (Source)
  • Just how special Walmart’s new partnership with StockX is or is not (Source)
  • Simon’s introduction of ShopSimon and whether it heralds a new way to shop your local mall (Source)
  • And closed with a look at the many use cases of Walmart’s new invisible barcodes (Source)

There’s all that, plus this month’s OmniStar (congrats Michael Diedrich of Tractor Supply), the return of Barney the Dinosaur, and our votes for the best television episode of all-time!

Music by hooksounds.com



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: A Fresh or Frozen Fish Debate Lightning Round

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: A Fresh or Frozen Fish Debate Lightning Round

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: How Significant Instacart Waiving Delivery Fees On Next-day Orders Is?

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: How Significant Instacart Waiving Delivery Fees On Next-day Orders Is?

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If Nordstrom’s Reported Connection Between Supply Chain And Cx Improvements Is Real?

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If Nordstrom’s Reported Connection Between Supply Chain And Cx Improvements Is Real?

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If They're Pro Or Con: Electronic Shelf Labels?

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If They're Pro Or Con: Electronic Shelf Labels?

For the full episode head here: https://youtu.be/aoMj89few1E



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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If They're Buying Or Selling: Ikea Preowned?

For the full episode head here: https://youtu.be/aoMj89few1E





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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If They're Buying Or Selling: Ikea Preowned?

For the full episode head here: https://youtu.be/aoMj89few1E





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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If We Should Still Pay Attention To Amazon Fresh?

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If We Should Still Pay Attention To Amazon Fresh?

For the full episode head here: https://youtu.be/aoMj89few1E



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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Shoptalk and Groceryshop VP of Original Content and Strategy, Ben Miller, stopped by to discuss with Chris and Anne:

  • The four new Amazon Fresh store openings and whether Amazon Fresh still is a concept deserving of grocers’ attention (Source)
  • Whether they would “buy or sell” (pun intended) IKEA’s new Preowned peer-to-peer used goods marketplace (Source)
  • Netto Denmark joining the growing list of grocers rolling out electronic shelf labels chain-wide (Source)
  • The veracity to Nordstrom’s reported claims that supply chain improvements led to its recent CX and sales improvements (Source)
  • And they closed with a discussion on the significance of Instacart waiving its next-day delivery fees (Source)

There’s all that, plus mushy peas, Adele, and Ben Miller’s favorite Las Vegas guilty pleasure.

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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Shoptalk and Groceryshop VP of Original Content and Strategy, Ben Miller, stopped by to discuss with Chris and Anne:

  • The four new Amazon Fresh store openings and whether Amazon Fresh still is a concept deserving of grocers’ attention (Source)
  • Whether they would “buy or sell” (pun intended) IKEA’s new Preowned peer-to-peer used goods marketplace (Source)
  • Netto Denmark joining the growing list of grocers rolling out electronic shelf labels chain-wide (Source)
  • The veracity to Nordstrom’s reported claims that supply chain improvements led to its recent CX and sales improvements (Source)
  • And they closed with a discussion on the significance of Instacart waiving its next-day delivery fees (Source)

There’s all that, plus mushy peas, Adele, and Ben Miller’s favorite Las Vegas guilty pleasure.

Music by hooksounds.com



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Dive into the future of retail logistics with Omni Talk's Ask An Expert Series featuring Blake Neal from TGW Logistics. Uncover how e-commerce trends are revolutionizing supply chains, from ultra-fast delivery to sustainable practices.

Key moments in the interview include:

0:08 - Introduction to the Omni Talk expert series

5:42 - The rise of ultra-fast delivery and its impact on supply chains

11:52 - Digital marketplaces and the challenges of returns management

20:23 - Sustainability in retail logistics: balancing efficiency and environmental impact

26:54 - The evolution of omnichannel strategies and common mistakes to avoid

Join hosts Chris Walton and Anne Mezzenga as they explore Blake's insights on warehouse automation, reverse logistics, and the future of retail operations.

Whether you're a retail professional or logistics enthusiast, this episode offers valuable perspectives on staying competitive in the ever-evolving world of retail technology and supply chain optimization.

#RetailTrends #SupplyChain #Ecommerce #logisticssoftware

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Dive into the future of retail logistics with Omni Talk's Ask An Expert Series featuring Blake Neal from TGW Logistics. Uncover how e-commerce trends are revolutionizing supply chains, from ultra-fast delivery to sustainable practices.

Key moments in the interview include:

0:08 - Introduction to the Omni Talk expert series

5:42 - The rise of ultra-fast delivery and its impact on supply chains

11:52 - Digital marketplaces and the challenges of returns management

20:23 - Sustainability in retail logistics: balancing efficiency and environmental impact

26:54 - The evolution of omnichannel strategies and common mistakes to avoid

Join hosts Chris Walton and Anne Mezzenga as they explore Blake's insights on warehouse automation, reverse logistics, and the future of retail operations.

Whether you're a retail professional or logistics enthusiast, this episode offers valuable perspectives on staying competitive in the ever-evolving world of retail technology and supply chain optimization.

#RetailTrends #SupplyChain #Ecommerce #logisticssoftware

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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An Oasis And Olympic Home Remedy Lightning Round

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An Oasis And Olympic Home Remedy Lightning Round

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Unilever Installing Computer Vision AI Inside 350,000 Freezers Worldwide

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Unilever Installing Computer Vision AI Inside 350,000 Freezers Worldwide

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Who’s Winning The Retail Subscription War: Amazon Or Walmart?

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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Who’s Winning The Retail Subscription War: Amazon Or Walmart?

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Amazon Allowing Its Sellers To Ditch Taking Physical Returns?

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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Amazon Allowing Its Sellers To Ditch Taking Physical Returns?

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Chick-Fil-A: 4 Drive-Thrus But No Dining Room?

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Chick-Fil-A: 4 Drive-Thrus But No Dining Room?

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If Walmart's Hosted U.S. Fulfillment Boost Its Marketplace?

For the full episode head here: https://youtu.be/AR39eCVRUdU



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In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If Walmart's Hosted U.S. Fulfillment Boost Its Marketplace?

For the full episode head here: https://youtu.be/AR39eCVRUdU



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Join Chris Walton and Anne Mezzenga as they dive deep into the future of retail supply chains with Flexport CEO Ryan Petersen.

In this interview, Flexport CEO Ryan Petersen discusses the future of retail supply chains, emphasizing the importance of technology in improving visibility, flexibility, and efficiency. He highlights Flexport’s end-to-end approach to logistics, the impact of recent acquisitions, and the potential for data-driven decision-making to transform inventory management and customer experiences in retail.

Key Highlights Include:

  • 0:00 – Introduction and Flexport’s origin story
  • 6:05 – Understanding end-to-end logistics and Flexport’s value proposition
  • 11:16 – The future of speed in supply chains
  • 19:48 – Improving product availability and inventory management
  • 22:08 – Building resilience in an unpredictable world
  • 25:54 – Enhancing flexibility in supply chain operations
  • 32:27 – Increasing reliability in retail supply chains
  • 36:34 – How to connect with Flexport and Ryan Petersen

Gain valuable insights into how technology is reshaping the retail supply chain landscape and what it means for the future of commerce.

Music by hooksounds.com

*Sponsored Content*



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Join Chris Walton and Anne Mezzenga as they dive deep into the future of retail supply chains with Flexport CEO Ryan Petersen.

In this interview, Flexport CEO Ryan Petersen discusses the future of retail supply chains, emphasizing the importance of technology in improving visibility, flexibility, and efficiency. He highlights Flexport’s end-to-end approach to logistics, the impact of recent acquisitions, and the potential for data-driven decision-making to transform inventory management and customer experiences in retail.

Key Highlights Include:

  • 0:00 – Introduction and Flexport’s origin story
  • 6:05 – Understanding end-to-end logistics and Flexport’s value proposition
  • 11:16 – The future of speed in supply chains
  • 19:48 – Improving product availability and inventory management
  • 22:08 – Building resilience in an unpredictable world
  • 25:54 – Enhancing flexibility in supply chain operations
  • 32:27 – Increasing reliability in retail supply chains
  • 36:34 – How to connect with Flexport and Ryan Petersen

Gain valuable insights into how technology is reshaping the retail supply chain landscape and what it means for the future of commerce.

Music by hooksounds.com

*Sponsored Content*



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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Chris and Anne discussed:

  • Walmart opening up hosted U.S. fulfillment for Chinese goods (Source)
  • Chick-fil-A opening a new “elevated” store with not 1, not 2, not 3, but 4 drive thru lanes! (Source)
  • Amazon allowing its FBA sellers to ditch taking physical returns (Source)
  • The ongoing subscription wars between Amazon and Walmart, prompted by Amazon’s new grocery delivery subscription and Walmart+’s new Burger King perk (Amazon Source and Walmart Source)
  • And they closed, as one always should, with ice cream, and a look at Unilever’s unique use of AI inside the freezer (Source)

There’s all that, plus at-home remedies they regret trying, their favorite Oasis songs, and the meaning of the word, “skibidi.”

Music by hooksounds.com



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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail GroupOwnit AIAvalaraMirakl, and Ocampo Capital, Chris and Anne discussed:

  • Walmart opening up hosted U.S. fulfillment for Chinese goods (Source)
  • Chick-fil-A opening a new “elevated” store with not 1, not 2, not 3, but 4 drive thru lanes! (Source)
  • Amazon allowing its FBA sellers to ditch taking physical returns (Source)
  • The ongoing subscription wars between Amazon and Walmart, prompted by Amazon’s new grocery delivery subscription and Walmart+’s new Burger King perk (Amazon Source and Walmart Source)
  • And they closed, as one always should, with ice cream, and a look at Unilever’s unique use of AI inside the freezer (Source)

There’s all that, plus at-home remedies they regret trying, their favorite Oasis songs, and the meaning of the word, “skibidi.”

Music by hooksounds.com



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Join Chris and Anne for an eye-opening discussion on how how to make retail supply chains more sustainable! Our experts from Dematic, DeAnn Hargis and Danielle Dakin, dive deep into how leading companies are prioritizing their distribution centers for a greener future.

Key moments include:

0:08 – Introduction and history of sustainability efforts across retail supply chains

3:52 – The role of banks in driving sustainable practices

14:50 – Three practical scenarios for improving grocery retail distribution

21:53 – Case study: How Groupe Robert implemented sustainable practices in their distribution center

28:13 – Inside look at Aldi’s solar-powered distribution centers

28:39 – Tesco’s innovative approach to automated shuttle technology and micro-fulfillment

30:15 – Expert advice for supply chain executives on implementing sustainable practices

Discover how automation, energy efficiency, and waste reduction strategies are transforming the industry. Learn about micro-fulfillment, automated palletizing, and inventory optimization techniques that reduce carbon footprints while boosting efficiency. From solar panels to rainwater retention, our guests share real-world examples and invaluable insights on collaborative sustainability, supplier engagement, and adapting to evolving customer demands and regulations.

Whether you’re a supply chain professional or simply interested in sustainable business practices, this episode is packed with actionable information to help you navigate the future of retail logistics.

Music by hooksounds.com

*Sponsored Content*



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Join Chris and Anne for an eye-opening discussion on how how to make retail supply chains more sustainable! Our experts from Dematic, DeAnn Hargis and Danielle Dakin, dive deep into how leading companies are prioritizing their distribution centers for a greener future.

Key moments include:

0:08 – Introduction and history of sustainability efforts across retail supply chains

3:52 – The role of banks in driving sustainable practices

14:50 – Three practical scenarios for improving grocery retail distribution

21:53 – Case study: How Groupe Robert implemented sustainable practices in their distribution center

28:13 – Inside look at Aldi’s solar-powered distribution centers

28:39 – Tesco’s innovative approach to automated shuttle technology and micro-fulfillment

30:15 – Expert advice for supply chain executives on implementing sustainable practices

Discover how automation, energy efficiency, and waste reduction strategies are transforming the industry. Learn about micro-fulfillment, automated palletizing, and inventory optimization techniques that reduce carbon footprints while boosting efficiency. From solar panels to rainwater retention, our guests share real-world examples and invaluable insights on collaborative sustainability, supplier engagement, and adapting to evolving customer demands and regulations.

Whether you’re a supply chain professional or simply interested in sustainable business practices, this episode is packed with actionable information to help you navigate the future of retail logistics.

Music by hooksounds.com

*Sponsored Content*



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: A Late Nite Grub Lightning Round

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: A Late Nite Grub Lightning Round

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: If Walmart’s Drone Pullback Spells The Eventual End Of Drone Delivery?

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: If Walmart’s Drone Pullback Spells The Eventual End Of Drone Delivery?

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Which Would You Give Up First: Your Dashpass Or Amazon Prime?

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Which Would You Give Up First: Your Dashpass Or Amazon Prime?

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Whether They're Buying Or Selling: Best Buy’s New Up-to-the-minute Delivery

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Whether They're Buying Or Selling: Best Buy’s New Up-to-the-minute Delivery

For the full episode head here: https://youtu.be/IpxQ9sh4zMU



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