Omni Talk Retail

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Sephora Bringing Checkout To Employee Devices

For the full episode head here: https://youtu.be/J2pvzUzqY-o

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Macy's And GAP Making A Sleepy Collab

For the full episode head here: https://youtu.be/J2pvzUzqY-o

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Grubhub & Amazon JWOT Heading For Campus Domination

For the full episode head here: https://youtu.be/J2pvzUzqY-o

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Forever 21 And SHEIN Partnering Up

For the full episode head here: https://youtu.be/J2pvzUzqY-o

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Starbucks Going Scanless

For the full episode head here: https://youtu.be/J2pvzUzqY-o

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne had a wee delight discussing (and sometimes ranting about):

• How much they would use Starbucks' new scanless pay feature at the drive thru
• The long-term implications of the Shein and Forever 21 partnership
• The brilliance of Amazon combining its Just Walk Out technology with campus delivery and Grubhub
• Gap’s insanely ludicrous sleepwear collaboration with Macy’s
• And closed with a look at Sephora's new mobile checkout pilot and whether other retailers should rush to emulate it

There’s all that, plus Capri Sun, Billy bookcases, and why no one should ever raise their hands even if they are Sure.

To register for Groceryshop, head here: www.groceryshop.com/omnitalk

To get your own sweet version of the special edition 30 for 30 MLB hat Chris is wearing, head to HatClub.com

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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Amazon Cutting Private Brands

For the full episode head here: https://youtu.be/hawXQR5_ADo

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Trader Joe's Saying No Self Checkout EVER!

For the full episode head here: https://youtu.be/hawXQR5_ADo

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Etsy Starting Baby Registry

For the full episode head here: https://youtu.be/hawXQR5_ADo

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Aldi Acquiring Winn-Dixie And Harveys

For the full episode head here: https://youtu.be/hawXQR5_ADo

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Dick's Sporting Goods Shrinkage Problem

For the full episode head here: https://youtu.be/hawXQR5_ADo

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Dematic's Market Development Director, Kim Baudry, joins Chris and Anne for the second time in 2023 to discuss the major trends she is seeing as retailers try to bring their fulfillment closer to their end consumers.

In this podcast, Chris and Anne go deep with Kim on:

• Why more and more retailers are investing in "sortation centers"
• Why investment in on-site microfulfillment may be slowing down, particularly in grocery
• Why many retailers are starting with a software and manual approach to order fulfillment
• Why retailers are looking harder at AMRs (aka autonomous mobile robots) for their automation needs over other automation options
• And, finally, why all the complexity involved in getting closer to the consumer could make for some strange bedfellows across the OMS, WMS, and warehouse automation landscape

True to form, Kim is again frank, blunt, and to the point — and, for that reason, she is always one of our favorite podcast guests.

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M's Chad Lusk and Ben Lowden joined Anne and Chris to discuss:

• Dick’s growing theft problem and what, if anything, the industry can do about it
• Aldi’s major 400 store expansion plans
• Etsy’s new baby registry
• Trader Joe’s claims that it will never put self-checkout machines in its stores
• And closed with a look at why Amazon would make such drastic cuts to its private label apparel assortment

There’s all that, plus Publix pup bans, pizza crust proclivities, and what baby food we would most want to eat as adults.

To register for Groceryshop, head here: www.groceryshop.com/omnitalk

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Launching JWOT For Apparel

For the full episode head here: https://youtu.be/2Q3MmcGlR54

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Luring SMBs To Do Last-Mile Delivery With Amazon Hub

For the full episode head here: https://youtu.be/2Q3MmcGlR54

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: JD Sports Doing An AR Mirror Pilot

For the full episode head here: https://youtu.be/2Q3MmcGlR54

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Wawa Testing A Shelfless Store

For the full episode head here: https://youtu.be/2Q3MmcGlR54

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Nike Opening A Boutique Fitness Concept

For the full episode head here: https://youtu.be/2Q3MmcGlR54

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Chris Walton and Anne Mezzenga put the A&M Consumer and Retail Group’s Chad Lusk on the 5-minute hot seat as they discuss the latest technology trends shaping grocery in-store.

To access the reference In-Store Technology: Customer-Facing Retail Tech Report — Grocery Edition head here:

https://alvarezandmarsal-crg.com/insight/in-store-technology-customer-facing-retail-tech-report-grocery-edition/

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne:

• Politely disagreed on whether Nike should be getting into the boutique gym business
• Tried to understand all the angles and reasons why Wawa would pilot a shelfless store in Philly
• Threw tremendous shade at JD Sports for piloting in-store AR mirrors
• Put themselves in the mind of a local florist (as they have always wanted to do) and asked, “Why in the world would we ever want to help deliver Amazon packages through Amazon Hub?”
• And closed with unbridled enthusiasm over Amazon bringing its Just Walk Out technology into apparel this week

A&M's Chad Lusk even stopped by to give us 5 Insightful Minutes on in-store grocery technology. To access the In-Store Technology: Customer-Facing Retail Tech Report — Grocery Edition head here:

https://alvarezandmarsal-crg.com/insight/in-store-technology-customer-facing-retail-tech-report-grocery-edition/

There’s all that, plus why In-N-Out Burger is always better consumed on-premise, their favorite Lindas, and the forever named mall security robot, Ro-Blart.

To register for Groceryshop, head here: www.groceryshop.com/omnitalk

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Gap Selecting Former Mattel Exec Richard Dickson As New CEO

For the full episode head here: https://youtu.be/fzEsJJKP0yc

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Clevon Taking Multi-Parcel Autonomous Delivery To Texas

For the full episode head here: https://youtu.be/fzEsJJKP0yc

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Poshmark Introducing Visual Search With Poshmark Lens

For the full episode head here: https://youtu.be/fzEsJJKP0yc

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Big Amazon Grocery News Or Bust?

For the full episode head here: https://youtu.be/fzEsJJKP0yc

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Bed Bath & Beyond's Rebirth With Overstock

For the full episode head here: https://youtu.be/fzEsJJKP0yc

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne discuss:

- Overstock going live with its Bed Bath & Beyond rebranding

- The ridiculous hyperbole surrounding Amazon's "biggest grocery overhaul since Whole Foods"

- Poshmark adding visual search to its mobile app

- Clevon embarking on multi-parcel autonomous last-mile delivery in Texas

- And closed with some skepticism surrounding Gap's new CEO hire

There’s all that, plus rocks in our food, some all-time great CEO name alliteration, and the degree to which Cap'n Crunch cereal tastes like Band-Aids.

To register for Groceryshop, head here: www.groceryshop.com/omnitalk

To register for Manifest, head here: www.manifestvegas.com/OmniTalk

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In our latest Spotlight Series Podcast, Anne and Chris learn all they can about generative AI from Amanda Saunders, the Senior Manager for Enterprise and Edge AI Product Marketing at NVIDIA.

Together they discuss:

– What makes generative AI "generative"

– The size and the scope to which generative AI will impact retail

– The three approaches retailers can take to harness generative AI's value

– And, most importantly, real examples and case studies that highlight generative AI in actual practice

Also, if you are interested in even more educational content surrounding AI, NVIDIA is the go-to source.

Just click here to learn more: Generative AI for Enterprises

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: Target Allowing All Employees To Wear Shorts

For the full episode head here: https://youtu.be/r4lIf_4-3fk

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: Signet Jewelers Trialing Jewelry Rental

For the full episode head here: https://youtu.be/r4lIf_4-3fk

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: H&M Selling More Third-Party Products

For the full episode head here: https://youtu.be/r4lIf_4-3fk

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: Fast Five Shorts | Schnucks Throwing Instacart A Caper Cart Lifeline

For the full episode head here: https://youtu.be/r4lIf_4-3fk

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss:

NRF Predicting A Big Back-to-School

For the full episode head here: https://youtu.be/r4lIf_4-3fk

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M's Abhinav Chandra and Manola Soler joined Chris and Anne to debate:

• The level of hyperbole in NRF’s predictions surrounding “unparalleled” Back-to-School sales
• Why in the world Schnucks would throw Instacart a Caper Cart lifeline?
• H&M’s move to sell more third-party products
• Whether getting into fine jewelry resale is a smart move for Signet Jewelers
• And closed with a lively discussion about whether Target will regret its decision to allow its store employees to wear shorts in long-run

There’s all that, plus pinky rings, Agatha Christie scares, and Taco Tuesdays.

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If you are in retail, cover retail, or even just like to wow your friends with your retail knowledge at cocktail parties, then you are going to want to listen to this!

Placer.ai’s SVP of Marketing Ethan Chernofsky is back to give his mid-year report card assessment of which retailers are setting the pace and which ones are lagging behind.

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar General Piloting A Checkout-Free Store

For the full episode head here: https://youtu.be/x9gAOLEvv1s

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Ashley Furniture's New Marketing Tactics

For the full episode head here: https://youtu.be/x9gAOLEvv1s

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: YouTube Expanding In-Video Shopping

For the full episode head here: https://youtu.be/x9gAOLEvv1s

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Google Kills Its Online Shopping Marketplace

For the full episode head here: https://youtu.be/x9gAOLEvv1s

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Keeping Back-to-School Pricing Same As Last Year

For the full episode head here: https://youtu.be/x9gAOLEvv1s

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Anne and Chris:

- Tipped their caps to Walmart for marketing its Back-to-School pricing as the same as last year

- Discussed whether Google made the right decision in killing its online shopping marketplace

- Lauded YouTube (aka Google) for placing more of an emphasis on video commerce

- Argued over whether Ashley using experiential marketing events to rebrand itself is the best place for Ashley to spend its money

- And closed with high praise for Dollar General’s early desire to pilot and to understand just WTF the value of Just Walk Out-like tech might be in its stores

There’s all that, plus a sweet vs. savory debate, “snackstituting” and making guacamole with robots.

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Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are "going direct" through social media with leading companies like Sephora and Walgreens.

In this podcast, Chris and Anne go deep with Sneh and Nafis on:

– The gap (and sometimes duplicative efforts) between brands and retailers in reaching customers on TikTok and Instagram

– The new wholesale-like channel that is about to emerge to help brands and retailers collaboratively attack DTC social media commerce via technology

– The value of shared first-party data transparency across brands and retailers within this new channel

– And, most importantly, why the end consumer is ultimately the winner in the long-run because he or she can shop online with a new level of confidence

So make like Daft Punk and Pharrell and get lucky by listening to this podcast right now.

*Sponsored Content*

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar Tree Going Beyond The $1 Price Point

For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: DoorDash Offering Drivers Hourly Pay

For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Closing Another AmazonGo Store

For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Ocado Acquisition Rumors

For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: INFORM Legislation Passed To Prevent Retail Theft

For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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Hear Microsoft General Manager for the US Retail Business, David Leibowitz, and Nuance Director of Intelligent Engagement, Sebastian Reeve as they discuss with Chris Walton and Anne Mezzenga how Generative AI can have a significant impact on your retail business. From personalized product recommendations to enhanced visual merchandising, generative AI can help you reimagine your retail business by improving customer experience, optimizing operations, and driving growth. *Sponsored Content*

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In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Anne and Chris: - Discussed why the new INFORM legislation to curb organized retail theft is a necessary first step but nowhere near enough - Questioned the veracity of the report that Amazon is interested in acquiring Ocado - Highlighted why Amazon Go as a store concept had a flawed experimentation plan from the get-go - Predicted what the ramifications of DoorDash going to guaranteed hourly pay would be on retail store operators - And closed with a look at why Dollar Tree’s decision to expand its assortment and pricing tiers is a gosh darn no brainer There’s all that, plus Jack in the Box tacos, first dates, and the favorite fictional homes from their youth that Chris and Anne would most like to see on Airbnb.

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“Digitizing the physical store” is one of those buzzword phrases pundits like to say but knowing how to do it is a different matter entirely. So Omni Talk is pleased to announce we assembled a top notch panel of real experts who are actually going about such work and can walk the walk. Anika Vooes, Chief Acceleration Manager, at Rewe Digital, Nitu Kaushal, Managing Director, Cloud First Intelligent Edge Business, Europe Region at Accenture, Andre Bechtold, SVP & Head of Solution & Innovation Experience at SAP, and Guy Yair, Chief Revenue Officer at Trigo, all joined Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn. Chris and Anne go deep with this group of experts on: – What computer vision AI is and why it is a centerpiece of retailing’s future – How and why Rewe embraced computer vision AI with an innovation mindset, along with all the operational dividends it has seen thus far – The dos and don’ts of implementing computer vision in physical stores – And, finally, what we can expect next from digitized stores in the very near future This podcast features some of the foremost experts in the world on deploying AI within physical stores and, for that reason alone, it is not to be missed! *Sponsored Content*

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In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and David Schneidman discuss: Mercedes-Benz Adding ChatGPT Functionality to New Cars For the full episode head here: https://omnitalk.blog/2023/06/22/fast-five-walmart-media-rei-resale-sweetgreen-goes-full-robot/

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