380: How to Find Confidence in Conflict, with Kwame Christian

Coaching for Leaders

Kwame Christian: Negotiate Anything

Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.

Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.

Key Points

Three points to the breakdown of communication:

  1. The Frame (the storyline)
  2. The Pace (how fast)
  3. The Direction (what issues you’re talking about)

Three steps of compassionate curiosity:

  1. Acknowledging emotions
  2. Getting curious with compassion
  3. Joint problem solving
Resources Mentioned Book Notes

Download my highlights from Finding Confidence in Conflict in PDF format (free membership required).

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

More description
Kwame Christian: Negotiate Anything

Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.

Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.

Key Points

Three points to the breakdown of communication:

  1. The Frame (the storyline)
  2. The Pace (how fast)
  3. The Direction (what issues you’re talking about)

Three steps of compassionate curiosity:

  1. Acknowledging emotions
  2. Getting curious with compassion
  3. Joint problem solving
Resources Mentioned Book Notes

Download my highlights from Finding Confidence in Conflict in PDF format (free membership required).

Related Episodes Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

2018-11-12 37 min
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