146: Three Things to Stop Doing in Leadership, with Steve Richardson
“All leaders manage, but not all managers lead.” -Steve Richardson
Three things not to do when managing people
- Avoid managing by suggestion
- Managers do this when they don’t want to be accountable
- What do people really want from leaders?
- Direct
- Decisive
- Avoid managing by hoping
- These managers maintain a positive attitude, but don’t really know how things are going
- Employees learn that managers like this want to hear only good news
- Avoid managing by redoing
- Some managers take on the work of employees and will re-do it
- This is trap for people who were the start performers in the previous role
- We mentioned episode #117: The Seven Steps You Follow To Delegate Work
“Doing something well myself is different than doing something well through other people.” -Steve Richardson
Ask: How can I help you?
- The response “fine” does not necessarily mean fine
- Ask the next question to find out what’s really going on
Steve’s triangle of managing people: Fair, Friendly, and Firm
- One of these will typically take the lead in one situation
- What does this person most need right now?
- It takes tension to keep them in balance
- Let intuition govern what takes the lead in any given situation
What should you stop doing?
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“All leaders manage, but not all managers lead.” -Steve Richardson
Three things not to do when managing people
- Avoid managing by suggestion
- Managers do this when they don’t want to be accountable
- What do people really want from leaders?
- Direct
- Decisive
- Avoid managing by hoping
- These managers maintain a positive attitude, but don’t really know how things are going
- Employees learn that managers like this want to hear only good news
- Avoid managing by redoing
- Some managers take on the work of employees and will re-do it
- This is trap for people who were the start performers in the previous role
- We mentioned episode #117: The Seven Steps You Follow To Delegate Work
“Doing something well myself is different than doing something well through other people.” -Steve Richardson
Ask: How can I help you?
- The response “fine” does not necessarily mean fine
- Ask the next question to find out what’s really going on
Steve’s triangle of managing people: Fair, Friendly, and Firm
- One of these will typically take the lead in one situation
- What does this person most need right now?
- It takes tension to keep them in balance
- Let intuition govern what takes the lead in any given situation
What should you stop doing?
Discover MoreActivate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
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