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Think Fast Talk Smart: Communication Techniques

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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
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Published 2021-01-28

27. Psychology Trumps Technology: How to Be a Better Communicator on Social Media

23 min
View

“Psychology trumps technology,” says Jeff Hancock, founding director of the Stanford Social Media Lab and professor in the Department of Communication at Stanford.

“If you want to understand what's going on in social media, the first place to start is with what's going on psychologically.”

On the latest episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Professor Hancock, to talk about the communication tendencies, styles, and mistakes of social media users. “Whenever there's a new kind of technology ... our focus is on what it's doing,” Professor Hancock says. “But I think over time what we end up realizing is that it's still people using it to accomplish things. And I think when we start to when we step back … we can get a sense of what really is changing.” 


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“Psychology trumps technology,” says Jeff Hancock, founding director of the Stanford Social Media Lab and professor in the Department of Communication at Stanford.

“If you want to understand what's going on in social media, the first place to start is with what's going on psychologically.”

On the latest episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Professor Hancock, to talk about the communication tendencies, styles, and mistakes of social media users. “Whenever there's a new kind of technology ... our focus is on what it's doing,” Professor Hancock says. “But I think over time what we end up realizing is that it's still people using it to accomplish things. And I think when we start to when we step back … we can get a sense of what really is changing.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
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Audio Web
Published 2021-01-08

26. Writing to Win: How to Quickly Capture Readers and Keep Them Engaged

21 min
View

“The reader is impatient,” says Glenn Kramon, Stanford GSB lecturer in management and editor at the New York Times. “Start with the most important conclusion and then explain how you got there.”

On the latest episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Glenn Kramon to talk about just how important our writing is — from a lengthy report to the opening line of an email. Listen as they discuss tips on improving your writing skills and share examples of what not to do.  


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“The reader is impatient,” says Glenn Kramon, Stanford GSB lecturer in management and editor at the New York Times. “Start with the most important conclusion and then explain how you got there.”

On the latest episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Glenn Kramon to talk about just how important our writing is — from a lengthy report to the opening line of an email. Listen as they discuss tips on improving your writing skills and share examples of what not to do.  


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-12-04

25. Quick Thinks: All Effective Communication Must Start With This

6 min
View

As we look back on more than 20 interviews with Think Fast, Talk Smart guests, we’ve heard one piece of advice over and again: Know Your Audience. This wisdom echoes what research clearly shows: Content that is relevant and meaningful to an audience is more likely to be heard, retained and acted upon. 

The word communication comes from the Latin for to “make common,” yet many of us start our message from the wrong place. As lecturer and podcast host Matt Abrahams shares in this Quick Thinks episode, by taking the time to learn about our audience and their needs, we can better craft our messages for them and be more useful, engaging and successful.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

As we look back on more than 20 interviews with Think Fast, Talk Smart guests, we’ve heard one piece of advice over and again: Know Your Audience. This wisdom echoes what research clearly shows: Content that is relevant and meaningful to an audience is more likely to be heard, retained and acted upon. 

The word communication comes from the Latin for to “make common,” yet many of us start our message from the wrong place. As lecturer and podcast host Matt Abrahams shares in this Quick Thinks episode, by taking the time to learn about our audience and their needs, we can better craft our messages for them and be more useful, engaging and successful.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-11-20

24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences

22 min
View

“Something like 90 to 95% of our decisions and behaviors are constantly being shaped the non-consciously by emotional brain system.” In this episode of Think Fast, Talk Smart, Professor of Marketing Baba Shiv sits down with lecturer and host Matt Abrahams to share his research on how emotions affect our, and our audience’s, decision making. 

“You’ve got to pay careful attention to the audience that you’re talking to and allow the person to talk,” Shiv says. “Allow the person to talk because then, the person has ownership of the idea.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“Something like 90 to 95% of our decisions and behaviors are constantly being shaped the non-consciously by emotional brain system.” In this episode of Think Fast, Talk Smart, Professor of Marketing Baba Shiv sits down with lecturer and host Matt Abrahams to share his research on how emotions affect our, and our audience’s, decision making. 

“You’ve got to pay careful attention to the audience that you’re talking to and allow the person to talk,” Shiv says. “Allow the person to talk because then, the person has ownership of the idea.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
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Audio Web
Published 2020-11-06

23. Look Within: How to Lead with Self Awareness and Vulnerability

29 min
View

“Effective is being able to achieve your goals, which is important, but there are plenty of people who achieve their goals that most of us would find unworthy. So the question what does it take to be a good leader requires you to reflect on the values that you hold dear.”

In this episode of Think Fast, Talk Smart, Senior Associate Dean and Professor of Organizational Behavior Brian Lowery sits down with lecturer and host Matt Abrahams to discuss the importance of self inquiry and an examination of one's own values in order to be effectively communicate and lead.  

“Society is not designed, really, to evoke deep thought about the fault lines in the broader community," Lowery says. "That’s not something that is going to be presented to you. It’s something that you have to look for and pay attention to.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“Effective is being able to achieve your goals, which is important, but there are plenty of people who achieve their goals that most of us would find unworthy. So the question what does it take to be a good leader requires you to reflect on the values that you hold dear.”

In this episode of Think Fast, Talk Smart, Senior Associate Dean and Professor of Organizational Behavior Brian Lowery sits down with lecturer and host Matt Abrahams to discuss the importance of self inquiry and an examination of one's own values in order to be effectively communicate and lead.  

“Society is not designed, really, to evoke deep thought about the fault lines in the broader community," Lowery says. "That’s not something that is going to be presented to you. It’s something that you have to look for and pay attention to.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-10-22

22. Under Pressure: How to Communicate Clearly and Timely During a Crisis

24 min
View

“Knowing your values gives you a beacon, or a lamppost, that can inform how you’re going to prioritize your actions.”   

In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturer and Stanford University’s former Vice President of Public Affairs David Demarest speaks with host and lecturer Matt Abrahams on why knowing your values and the concerns of your stakeholders lays the foundation for any communication during a time of crisis.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“Knowing your values gives you a beacon, or a lamppost, that can inform how you’re going to prioritize your actions.”   

In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturer and Stanford University’s former Vice President of Public Affairs David Demarest speaks with host and lecturer Matt Abrahams on why knowing your values and the concerns of your stakeholders lays the foundation for any communication during a time of crisis.


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-10-09

21. Words Matter: How to Make Your Communication Inclusive

20 min
View

What way can the language we use reinforce existing stereotypes and biases? 

In this episode of Think Fast, Talk Smart, Sarah Soule, Senior Associate Dean and Professor of Organizational Behavior sits down with lecturer and host Matt Abrahams to discuss how even the details of our word choice can shape culture, for better or worse.  


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

What way can the language we use reinforce existing stereotypes and biases? 

In this episode of Think Fast, Talk Smart, Sarah Soule, Senior Associate Dean and Professor of Organizational Behavior sits down with lecturer and host Matt Abrahams to discuss how even the details of our word choice can shape culture, for better or worse.  


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-09-25

20. Question Your Questions: How to Spark Creativity in Your Communication

22 min
View

“Sparking communication starts with asking why or what or how.” On this episode of Think Fast, Talk Smart, Tina Seelig, the Professor of the Practice in Stanford’s department of Management Science and Engineering, sits down with podcast host and lecturer Matt Abrahams to talk about the structures of storytelling that will help become more creative communicators and the importance of asking questions about everything we do. 

“Having a mindset of curiosity opens the door to great communication,” Seelig says. “The more questions you ask, the more you learn, the more engaged you will be with others.”


Connect:

Show notes:

Creativity Rules: Get Ideas Out of Your Head and Into the World 

 inGenius: A Crash Course on Creativity

Stanford Technology Ventures Program 

Knight Hennessy Scholars program


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“Sparking communication starts with asking why or what or how.” On this episode of Think Fast, Talk Smart, Tina Seelig, the Professor of the Practice in Stanford’s department of Management Science and Engineering, sits down with podcast host and lecturer Matt Abrahams to talk about the structures of storytelling that will help become more creative communicators and the importance of asking questions about everything we do. 

“Having a mindset of curiosity opens the door to great communication,” Seelig says. “The more questions you ask, the more you learn, the more engaged you will be with others.”


Connect:

Show notes:

Creativity Rules: Get Ideas Out of Your Head and Into the World 

 inGenius: A Crash Course on Creativity

Stanford Technology Ventures Program 

Knight Hennessy Scholars program


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-09-11

19. Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication

23 min
View

“In companies, you’re interacting with other people who come from different cultural contexts, and in order to be effective, you have to understand how much of your own communication and other people’s communication is shaped by their cultural ideas and their cultural values.” On this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with Jeanne Tsai, an associate professor of Psychology at Stanford and director of the Culture and Emotion Lab. Jeanne’s research focuses on cultural influences on psychological and social processes related to emotion. Jeanne discusses why wearing a mask is more accepted for some cultures, and seen as prohibiting communication in others. 

“Communication is just one of the places where you really can see culture at work,” she says. “In cultural contexts that promote these more independent views of the self, the core goal of communication is to express yourself, to express those beliefs, preferences and desires that define who you are.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“In companies, you’re interacting with other people who come from different cultural contexts, and in order to be effective, you have to understand how much of your own communication and other people’s communication is shaped by their cultural ideas and their cultural values.” On this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with Jeanne Tsai, an associate professor of Psychology at Stanford and director of the Culture and Emotion Lab. Jeanne’s research focuses on cultural influences on psychological and social processes related to emotion. Jeanne discusses why wearing a mask is more accepted for some cultures, and seen as prohibiting communication in others. 

“Communication is just one of the places where you really can see culture at work,” she says. “In cultural contexts that promote these more independent views of the self, the core goal of communication is to express yourself, to express those beliefs, preferences and desires that define who you are.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-08-28

18. Managing in the Moment: How to Get Comfortable with Being Uncomfortable

29 min
View

“The less time you can spend dwelling on your mistakes, the more mental energy you can devote to doing what you need to do in that moment.” On this episode of Think Fast, Talk Smart, Christian Wheeler, the StrataComm Professor of Management and Professor of Marketing at Stanford Graduate School Business, sits down with podcast host and lecturer Matt Abrahams to talk about embracing failure and managing your team in-the-moment. 

“When we’re confronted with personal failure, it feels bad to us. And we work hard to try to avoid that failure, and that can often be counterproductive,” Wheeler says. “But failing is something that’s on the pathway to success.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

“The less time you can spend dwelling on your mistakes, the more mental energy you can devote to doing what you need to do in that moment.” On this episode of Think Fast, Talk Smart, Christian Wheeler, the StrataComm Professor of Management and Professor of Marketing at Stanford Graduate School Business, sits down with podcast host and lecturer Matt Abrahams to talk about embracing failure and managing your team in-the-moment. 

“When we’re confronted with personal failure, it feels bad to us. And we work hard to try to avoid that failure, and that can often be counterproductive,” Wheeler says. “But failing is something that’s on the pathway to success.”


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-08-13

17. Think Fast: You Asked, We Answered

18 min
View

We asked listeners to send in their communication conundrums and ended up with an inbox full of thoughtful, specific questions. 

In this episode of Think Fast, Talk Smart, host and Stanford GSB lecturer Matt Abrahams is joined by Shawon Jackson, MBA ’21, to share techniques on crafting written responses, dealing with constant interruptions, and confronting the power dynamics present in most communication. Shawon is the founder of Our Voices Matter, a public speaking program for high school students of color and a dual-degree student between Stanford GSB and Harvard Kennedy School. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

We asked listeners to send in their communication conundrums and ended up with an inbox full of thoughtful, specific questions. 

In this episode of Think Fast, Talk Smart, host and Stanford GSB lecturer Matt Abrahams is joined by Shawon Jackson, MBA ’21, to share techniques on crafting written responses, dealing with constant interruptions, and confronting the power dynamics present in most communication. Shawon is the founder of Our Voices Matter, a public speaking program for high school students of color and a dual-degree student between Stanford GSB and Harvard Kennedy School. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-07-31

16. Quick Thinks: How to Craft Your Body Language When Confronting Objections

5 min
View

Knowing what to say to a skeptical audience is paramount, but how can your body language communicate empathy, openness, and power? 

In this Quick Thinks episode of Think Fast, Talk Smart, we revisit Matt Abrahams’s conversation with Stanford GSB lecturer Burt Alper about how to keep body language in mind when it comes to handling objections.  


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Knowing what to say to a skeptical audience is paramount, but how can your body language communicate empathy, openness, and power? 

In this Quick Thinks episode of Think Fast, Talk Smart, we revisit Matt Abrahams’s conversation with Stanford GSB lecturer Burt Alper about how to keep body language in mind when it comes to handling objections.  


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-07-16

15. The Art of Negotiation: How to Get More of What You Want

14 min
View

Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions?

In this episode of Think Fast, Talk Smart Matt Abrahams speaks with Stanford GSB Professor emeritus Maggie Neale (and author of Getting More of What You Want: How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life) about what she has learned in her decades of researching negotiation and the steps that lead to more collaborative problem solving. Listen as Maggie shares tips on how to approach negotiations with intention, and what strategies can help us more easily communicate our wants and needs. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions?

In this episode of Think Fast, Talk Smart Matt Abrahams speaks with Stanford GSB Professor emeritus Maggie Neale (and author of Getting More of What You Want: How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life) about what she has learned in her decades of researching negotiation and the steps that lead to more collaborative problem solving. Listen as Maggie shares tips on how to approach negotiations with intention, and what strategies can help us more easily communicate our wants and needs. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-07-02

14. Be Better At Work: How to Communicate Better With Coworkers and Employees

22 min
View

Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?

In this episode, Matt Abrahams speaks with Bob Sutton, Professor of Management Science and Engineering at Stanford School of Engineering and GSB Professor of Organizational Behavior (by courtesy) about maximizing productivity while minimizing what he calls “friction.” “So many organizations make the right things too hard to do and the wrong things too easy,” Sutton says. “For communication, to me, a big part of a leader's job is to be clear about where people should focus attention and where they should not focus attention.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?

In this episode, Matt Abrahams speaks with Bob Sutton, Professor of Management Science and Engineering at Stanford School of Engineering and GSB Professor of Organizational Behavior (by courtesy) about maximizing productivity while minimizing what he calls “friction.” “So many organizations make the right things too hard to do and the wrong things too easy,” Sutton says. “For communication, to me, a big part of a leader's job is to be clear about where people should focus attention and where they should not focus attention.” 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-06-22

13. Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication

25 min
View

Humor does more than just make people laugh. It allows you to connect with your audience, diffuse tension, elevate status, and compel others to your point of view. Humor can also help you and your message stand out, yet most of us hesitate to use humor, especially in our professional lives.

In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Jennifer Aaker and Lecturer Naomi Bagdonas about when and how humor operates in the work place. “Many believe that humor simply has no place amidst serious work,” Professor Aaker says. “Yet showing your sense of humor can make your peers and your friends attribute more perceptions of confidence and status to us while also cultivating a sense of trust.”

Aaker and Bagdonas are are the authors of Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life, which comes out in October of this year. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Humor does more than just make people laugh. It allows you to connect with your audience, diffuse tension, elevate status, and compel others to your point of view. Humor can also help you and your message stand out, yet most of us hesitate to use humor, especially in our professional lives.

In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Jennifer Aaker and Lecturer Naomi Bagdonas about when and how humor operates in the work place. “Many believe that humor simply has no place amidst serious work,” Professor Aaker says. “Yet showing your sense of humor can make your peers and your friends attribute more perceptions of confidence and status to us while also cultivating a sense of trust.”

Aaker and Bagdonas are are the authors of Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life, which comes out in October of this year. 


Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
Listen elsewhere
Audio Web
Published 2020-06-05

12. It's Not What You Say, It’s How You Say It: How To Communicate Power

18 min
View

Power exists in every relationship — whether we like that idea or not — and to be effective in any role, power needs to be understood. 

In this episode, Matt Abrahams sits down with Professor of Organizational Behavior Deborah Gruenfeld to discuss her new book, Acting with Power: Why We Are More Powerful Than We Believe. Deborah shares how body language can give us power, or take it from us, and advises how we can use power for good.

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More description

Power exists in every relationship — whether we like that idea or not — and to be effective in any role, power needs to be understood. 

In this episode, Matt Abrahams sits down with Professor of Organizational Behavior Deborah Gruenfeld to discuss her new book, Acting with Power: Why We Are More Powerful Than We Believe. Deborah shares how body language can give us power, or take it from us, and advises how we can use power for good.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Published 2020-05-21

11. The Science of Influence: How to Persuade Others And Hold Their Attention

20 min
View

We’re constantly bombarded with competing images, messaging, and bids for our attention. That's why as communicators, it’s increasingly important to know what engages people.

In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Zak Tormala about the subtle ways you can structure your speech to get people to pay attention. “It’s not really about tricking people into doing what you want,” Professor Tormala says. “It’s more about understanding the factors that actually engage people or open them up to your idea and maybe get them to see something a little bit differently.”

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More description

We’re constantly bombarded with competing images, messaging, and bids for our attention. That's why as communicators, it’s increasingly important to know what engages people.

In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Zak Tormala about the subtle ways you can structure your speech to get people to pay attention. “It’s not really about tricking people into doing what you want,” Professor Tormala says. “It’s more about understanding the factors that actually engage people or open them up to your idea and maybe get them to see something a little bit differently.”

Connect:


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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-05-07

10. High-Stakes Communication: How to Manage Anxiety When Speaking in Front of Others

16 min
View

Most people feel nervous in situations such as speaking in front of a class, pitching a big idea, or giving a toast, yet research-backed techniques can help manage both the symptoms and sources of our speaking jitters.

Matt Abrahams sits in the interviewee chair for this episode and talks with the podcast's producer, Jenny Luna, to share his backstory with public speaking anxiety and how by recognizing the causes of our nervousness, and applying mitigating techniques, we can gain confidence in our communication.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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More description

Most people feel nervous in situations such as speaking in front of a class, pitching a big idea, or giving a toast, yet research-backed techniques can help manage both the symptoms and sources of our speaking jitters.

Matt Abrahams sits in the interviewee chair for this episode and talks with the podcast's producer, Jenny Luna, to share his backstory with public speaking anxiety and how by recognizing the causes of our nervousness, and applying mitigating techniques, we can gain confidence in our communication.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-04-23

9. Quick Thinks: How Being Present-Oriented Improves Communication

5 min
View

Although it may feel counter intuitive, letting go of our prepared notes and focusing on the present can help us communicate more effectively.

In this Quick Thinks episode, host Matt Abrahams speaks with Stanford University lecturers and improv theater experts Dan Klein and Adam Tobin on how staying in the moment allows communicators to connect with their audience.

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More description

Although it may feel counter intuitive, letting go of our prepared notes and focusing on the present can help us communicate more effectively.

In this Quick Thinks episode, host Matt Abrahams speaks with Stanford University lecturers and improv theater experts Dan Klein and Adam Tobin on how staying in the moment allows communicators to connect with their audience.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-04-10

8. Don't Get Lost in Translation: How Non-Native Speakers Can Communicate With Confidence

13 min
View

Having to communicate in a language other than our native tongue can be quite a challenge. In this podcast episode, host Matt Abrahams speaks with Ken Romeo, the Associate Director for the Stanford Language Center, on specific tactics and approaches non-native speakers can use to prepare for speeches or presentations. Ken also shares advice on how to handle in-the-moment challenges, improve fluency, and let go of the need for perfection.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Having to communicate in a language other than our native tongue can be quite a challenge. In this podcast episode, host Matt Abrahams speaks with Ken Romeo, the Associate Director for the Stanford Language Center, on specific tactics and approaches non-native speakers can use to prepare for speeches or presentations. Ken also shares advice on how to handle in-the-moment challenges, improve fluency, and let go of the need for perfection.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

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Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-04-03

7. Quick Thinks: Use This Framework to Speak up in Virtual Meetings

3 min
View

We've all been in the situation where you have something important to contribute to a meeting and you don't know how to insert your thoughts. On this Quick Thinks episode of Think Fast, Talk Smart, podcast host Matt Abrahams offers the three ways to insert your ideas, either by paraphrasing, asking a question, or stating an emotion. He also outlines the "What, So What, Now What" framework and explains how to use this structure to communicate your ideas more effectively.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

We've all been in the situation where you have something important to contribute to a meeting and you don't know how to insert your thoughts. On this Quick Thinks episode of Think Fast, Talk Smart, podcast host Matt Abrahams offers the three ways to insert your ideas, either by paraphrasing, asking a question, or stating an emotion. He also outlines the "What, So What, Now What" framework and explains how to use this structure to communicate your ideas more effectively.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-03-27

6. Quick Thinks: Communicating and Leading Virtually

7 min
View

Leading successful meetings remotely and being a strong speaker on-screen require specific skills. Communicating effectively has to do with your presence, ability to leverage tools, and your audience engagement. In this Quick Thinks episode, Stanford GSB Strategic Communications lecturer Matt Abrahams shares best practices for becoming a more effective and engaging online communicator. 

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Leading successful meetings remotely and being a strong speaker on-screen require specific skills. Communicating effectively has to do with your presence, ability to leverage tools, and your audience engagement. In this Quick Thinks episode, Stanford GSB Strategic Communications lecturer Matt Abrahams shares best practices for becoming a more effective and engaging online communicator. 

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-03-12

5. From Monologue to Dialogue: How to Handle a Skeptical Audience

15 min
View

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.

In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.

In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-02-27

4. The Journey to Mastery: How Self Reflection Can Improve Communication

14 min
View

What does it mean to truly master communication? How can we speak and write for the most impact? In this podcast episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers JD Schramm and Matt Abrahams discuss how to use self reflection for self improvement. They also offer methods for preparing for a high stakes situation such as a pitch meeting or an everyday interaction like an email.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

What does it mean to truly master communication? How can we speak and write for the most impact? In this podcast episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers JD Schramm and Matt Abrahams discuss how to use self reflection for self improvement. They also offer methods for preparing for a high stakes situation such as a pitch meeting or an everyday interaction like an email.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-02-11

3. When Knowing Too Much Can Hurt Your Communication: How to Make Complex Ideas Accessible

12 min
View

As communicators, we often need to take complex information (e.g., financial, technical, or scientific) and make it more understandable for our audience – we’re experts and they likely aren’t. But having so much knowledge on the topics we discuss can often make the job more difficult: we dive in too quickly, forget about our audience's needs, or use jargon that goes over their heads. 

In this episode of Think Fast, Talk Smart, strategic communications lecturers Matt Abrahams and Lauren Weinstein explore the “curse of knowledge” and offer specific techniques you can use to be more successful in getting your point across.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

As communicators, we often need to take complex information (e.g., financial, technical, or scientific) and make it more understandable for our audience – we’re experts and they likely aren’t. But having so much knowledge on the topics we discuss can often make the job more difficult: we dive in too quickly, forget about our audience's needs, or use jargon that goes over their heads. 

In this episode of Think Fast, Talk Smart, strategic communications lecturers Matt Abrahams and Lauren Weinstein explore the “curse of knowledge” and offer specific techniques you can use to be more successful in getting your point across.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-01-30

2. Communicating Our Multiple Selves: How to Effectively Manage Your Reputation

14 min
View

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication. On this podcast episode, strategic communication lecturers Matt Abrahams and Allison Kluger share techniques on effectively improving and managing your reputation.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication. On this podcast episode, strategic communication lecturers Matt Abrahams and Allison Kluger share techniques on effectively improving and managing your reputation.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-01-15

1. Speaking Without a Net: How to Master Impromptu Communication

21 min
View

Most professional communication is spontaneous in nature: it’s providing feedback in the moment, answering questions, introducing people. On this podcast episode, Strategic Communication lecturer Matt Abrahams speaks with Stanford lecturers Adam Tobin and Dan Klein on how to become more comfortable and confident in in-the-moment speaking situations.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Most professional communication is spontaneous in nature: it’s providing feedback in the moment, answering questions, introducing people. On this podcast episode, Strategic Communication lecturer Matt Abrahams speaks with Stanford lecturers Adam Tobin and Dan Klein on how to become more comfortable and confident in in-the-moment speaking situations.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

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Published 2020-01-10

Introducing Think Fast, Talk Smart: The Podcast

4 min
View

Join Matt Abrahams, lecturer in strategic communication at Stanford Graduate School of Business, as he sits down with experts from across the world to discuss public speaking anxiety, speaking off the cuff, nailing a Q&A, and more.

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

More description

Join Matt Abrahams, lecturer in strategic communication at Stanford Graduate School of Business, as he sits down with experts from across the world to discuss public speaking anxiety, speaking off the cuff, nailing a Q&A, and more.

Connect:


********
Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Extract Knowledge
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Show details
Episodes
328
Transcripts
173
53% coverage
Missing transcripts
155
With chapters
168