Do Good To Lead Well with Craig Dowden

Ever wondered how a major crisis could be turned into an extraordinary success story? Tune into this highly engaging conversation with Yousry Bissada, CEO of Home Capital Group. Yousry candidly shares his extraordinary journey of managing a company amidst a significant financial and reputational crisis.

Yousry opens up about his people-first approach to rebuilding trust and morale within the company and how he was able to not only retain employees, but also inspire them to become champions of change. He also sheds light on the power of situational leadership and the need to adapt to people and situations. He also highlights how he successfully promoted a culture of innovation by encouraging a 'Yes first' attitude.

We also explored the crucial role of failure stone as a stepping stone to growth and how to reframe setbacks to infuse optimism and hope. This discussion is filled with inspirational and practical advice on leadership, resilience, and crisis management, beneficial to anyone seeking to navigate turbulent waters. Tune in now and reap the benefits of Yousry’s journey.

What You’ll Learn:

• Effective crisis management and how to navigate a turnaround

• It’s all about the people: Developing a people-first leadership style

• The importance of transparency and communication

• Adapting your leadership style

• Fostering innovation

• Lessons in resilience

Podcast Timestamps:

(00:00) Navigating the Stormy Seas of an Extraordinary Crisis

(12:05) Rebuilding Trust and Rallying Around Values

(26:57) The Importance of Honest Communication and Transparency

(38:24) The Power of Situational Leadership

(46:53) Lessons in Leadership and Resilience

(51:20) Treat People Like Adults

More of Yousry:

Yousry Bissada is the President and CEO of Home Capital Group. The company was undergoing many challenges when he took over as CEO in 2017. Home Capital was facing a reputational risk issue, with a panic stirred up by the press. Recently, Yousry was featured in The Globe and Mail’s story: How Yousry Bissada pulled Home Capital back from the brink - then sold it for a bundle. With more than 30 years of financial services experience, he’s been CFO of Firstline Trust, VP of Servicing Operations at CIBC Mortgages, SVP of Real Estate Secure Lending Product at TD Canada Trust, CEO of Filogix, and much more. Beyond working in leadership roles at these companies, he’s also served in numerous roles on the boards of companies in the mortgage industry.

LinkedIn: https://www.linkedin.com/in/yousry-bissada-72b2a327/ 

Mentions:

How Yousry Bissada pulled Home Capital back from the brink - then sold it for a bundle: https://www.theglobeandmail.com/business/rob-magazine/article-yousry-bissada-home-capital-group/ 

Key Topics Discussed:

Positive Leadership, Crisis Management, Building Trust, Core Values, Values-Based Leadership, Effective Communication, Transparency, Adaptability, Innovation, Resilience, Optimism, Hope, Flexibility, Active Listening, Reframing, Failing, Growing, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

It’s important to be able to assess any situation as a leader, but how do you mitigate risk? What are some exclusions to some of the time tested principles we all adhere by? In this episode, Scott Tessier answers these questions and more.

What You’ll Learn:

1. A framework for open communication between multiple stakeholders

2. What to prioritize in a time of crisis

3. Why you should make yourself visible as a leader

4. How to avoid working from home becoming living at work

5. Why is it important to put your oxygen mask on first?

6. When does the Golden Rule not apply?

7. What is the color coded check-in?

8. Time off can actually boost your productivity, but do you trust in those around you to do so

9. Prepare the next level of leaders in your company by creating opportunity for failure

Who is Scott?

Scott Tessier has served as CEO of the Canada-Newfoundland and Labrador Offshore Petroleum Board (C-NLOPB) since 2013. Before joining the C-NLOPB, he was an advisor in the petroleum industry on legislative and regulatory matters in Alberta. Prior to that, Scott served in senior positions with regulatory mandates during a public service career that spanned twelve years at Fisheries and Oceans Canada and three years in the Health and Northern Economic Development portfolios. Scott’s extensive career got started with the Canadian Council of Ministers of the Environment and the St. John’s Harbour Atlantic Coastal Action Program.

Follow Scott:

LinkedIn: https://www.linkedin.com/in/scott-tessier-5b50961/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

As the magnetic force behind Wajax, Iggy Domogalski joins us to unravel the threads of positive leadership and their undeniable influence on his corporate culture. Bringing with him a storied career that weaves through executive roles and philanthropic endeavors, Iggy imparts the must-have leadership skills that allow today's movers and shakers to not only adapt to change but to lead it. Our dialogue spans the spectrum from strategic vision to the art of inspiration, all anchored by real-world examples.

Our conversation with Iggy takes an intimate turn when we contemplate the interplay of luck, gratitude, and mentorship in shaping one's career path. He shares stories of pivotal moments and celebrates the enduring support that companies can offer during life-altering events, reinforcing the importance of a compassionate workplace. The discourse on personal growth doesn't end there; we also delve into strategies for fostering innovation. Hear how one of Wajax's products exemplifies the importance of aligning purpose with performance and gain insights into the delicate balance of integrating AI technology in the workplace without losing the human touch.

We round out our discussion by peering into the future, deconstructing how AI and machine learning are reshaping the workplace, and emphasizing the undiminished value of empathy amidst these technological strides. Iggy's perspectives on leading a company through acquisitions and the transition to hybrid work environments stand as a testament to the resilience and adaptability required of contemporary leaders. This episode isn't just a conversation; it’s a masterclass in the evolving landscape of leadership that is sure to leave you equipped and inspired to navigate your own professional journey.

What You’ll Learn:

• Iggy’s career success and philanthropic impact.

• The role of luck, mentorship, and gratitude in shaping our professional journeys.

• Embracing innovation and nurturing a 'say-do' ratio that resonates with action.

• The crafting and communication of organizational values that genuinely represent company culture.

• How AI and machine learning are revolutionizing the workplace without diminishing the value of empathy.

• The agility required to lead through acquisitions and transitions to hybrid work environments.

• Iggy's personal experience transitioning to the role of CEO.

Podcast Timestamps:

(00:00) – Wajax: Anchored in Positive Leadership

(11:12) - The Power of Luck and Gratitude

(16:51) - Fostering Innovation Through Listening 

(23:49) - Crafting and Communicating Organizational Values

(31:18) – The A.I. and Remote Work Revolution

(38:45) – Navigating Company Acquisitions

(44:05) - Transitioning to CEO Role

Key Topics Discussed:

Positive Leadership, Adaptability, Strategic Vision, Inspiration, Mentorship, Core Values, Driving Innovation, Leading with Purpose, Artificial Intelligence, Machine Learning, Workplace Dynamics, Empathy, Resilience, Hybrid Work Environments, Mergers and Acquisitions, CEO Success

More of Iggy:

Iggy Domagalski is the CEO of Wajax, one of Canada's longest standing industrial services providers. Iggy served as the CEO of Tundra Process Solutions Limited when he was approached for a buyout of his company by Wajax. In addition to his professional achievements, Iggy is actively involved in fundraising and has served on the boards of organizations such as the Learning Disabilities Association and the Kids Cancer Care Foundation. He has received notable accolades, including being named one of Canada's "Top 40 Under 40" and one of the country's "50 Most Inspirational Entrepreneurs." Iggy's impact is further recognized by an award named in his honor, given annually by a student body since 2004.

LinkedIn: https://www.linkedin.com/in/iggydomagalski/?originalSubdomain=ca

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

How do you establish a positive work culture? Where does an organization’s values arise from? In this episode, Garry answers these questions and more.

What You’ll Learn:

1. The Petri dish analogy of growing culture at your company

2. Addressing toxic behavior from high performers

3. Five lessons from tribal communities

4. Identifying if you’re an accidental soul sucking CEO

5. Replacing your managers with coaches

6. Defining your organization’s values and distributing authority

7. The three most important words to learn in your life are I don’t know

8. Flying through turbulence as the captain of the plane

9. What constitutes accountability and how to command it as a leader

10. Taking the Maniac Pledge

Who is Garry Ridge?

Garry Ridge is the Chairman Emeritus at the WD-40 Company. Under his leadership, WD-40 Company grew their market cap from $250 million to nearly $2.5 billion. He's also a bestselling author and adjunct professor at the University of San Diego, where he teaches the principles and practices of corporate culture and the master of science and executive leadership. He further delves into these principles in his three books: The Unexpected Learning Moment: Lessons in Leading a Thriving Culture through Lockdown 2020, Tribe Culture: How it Shaped WD-40 Company, and the co-authored, Helping People Win at Work: A Business Philosophy called Don’t Mark My Paper, Help Me Get an A. He's been named one of the top 10 most admired CEOs in the world by Inc. Magazine. Simon Sinek has called him Igniter of the Year, Global Gurus in 2021. Now, Garry is busy writing a new book called Any Dumb Ass Can Do It.

Mentions:

Helping People Win at Work: A Business Philosophy called Don’t Mark My Paper, Help Me Get an A: https://www.amazon.com/Helping-People-Win-Work-Philosophy/dp/0137011717/ref=sr_1_2?qid=1684957917&refinements=p_27%3AGarry+Ridge&s=books&sr=1-2

Tribe Culture: How it Shaped WD-40 Company: https://www.amazon.com/TRIBE-CULTURE-Shaped-WD-40-Company-ebook/dp/B08DJBZKDP/ref=sr_1_3?qid=1684957917&refinements=p_27%3AGarry+Ridge&s=books&sr=1-3

The Unexpected Learning Moment: Lessons in Leading a Thriving Culture through Lockdown 2020: https://www.amazon.com/UNEXPECTED-LEARNING-MOMENT-Thriving-Lockdown-ebook/dp/B09649CDTM/ref=sr_1_4?qid=1684957917&refinements=p_27%3AGarry+Ridge&s=books&sr=1-4

Follow Garry:

LinkedIn: https://www.linkedin.com/in/garryridge/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Craig discusses his key learnings from the North American Business Summit that he recently attended. The summit brought together CEOs and business leaders from Canada, the US, and Mexico to discuss pressing issues in North American businesses.

First, it is essential to test our assumptions in today's fast-paced world. As things change rapidly, it is important to evaluate our beliefs and hypotheses to determine their validity and whether they serve us well. Continuous learning is crucial to update our thinking and remain open to new information and experiences.

Second, instead of taking an either-or approach, it is beneficial to look for opportunities that balance and integrate different priorities. This mindset allows for more compelling and valuable decision-making.

Third, there is an increasing need to listen to oneself and be aware of physiological, emotional and psychological data. Listening to others and engaging in collaborative conversations is essential for understanding different perspectives and making informed decisions, especially in complex situations.

The summit's overarching theme of "stronger together" highlights the significance of human connection and cooperation. Doing good and performing well are not competing priorities. Business leaders can achieve positive results while also making a positive impact on their communities.

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

When it comes to driving successful projects across the finish line, how can leaders ensure their team is motivated and equipped? In this episode, Clint Padgett answers this question and more.

What You’ll Learn:

1. The three steps along the worry curve

2. How to make a plan that creates commitment and accountability

3. The difference between communication and conversation

4. How to work and hire effectively in a remote environment 

5. The key ingredients of management by commitment

Who is Clint?

Clint Padgett is the CEO and President of Project Success Incorporated, where he helps leaders and their team implement repeatable, sustainable strategies to deliver high-stakes projects on time, on target. As a ForbesBooks featured author, his first book, The Project Success Method, offers a unique and effective methodology for planning, managing, and closing out projects on time and within budget. In his second book, How Teams Triumph: Managing By Commitment, he provides a blueprint for building strong foundations for cross-functional teams through conversation and commitment.

Mentions:

The Project Success Method: https://www.amazon.com/Project-Success-Method-Achieving-Performance/dp/0470455837

How Teams Triumph: Managing By Commitment: https://books.forbes.com/books/how-teams-triumph-managing-by-commitment/

Follow Clint:

Website: https://projectsuccess.com/

Website: https://clintonmpadgett.com/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Communication is an invaluable skill to master as an inspiring leader. How do you better equip yourself to learn and grow this skillset? In this episode, Brian Mills answers this question and more.

What You’ll Learn:

1. How onboarding is a two way street

2. Using data and market intelligence to communicate process change

3. How to structure an open forum conversation

4. Using a disc profile to learn to communicate

5. How to scenario plan in the current environment

6. Tell it all, tell it early communication style

7. What it takes to build resiliency in yourself and your organization

8. What is your say, do ratio?

9. Using the 360 method to identify your skill gaps

Who is Brian?

Brian Mills is the president of US Water Filters. Prior to joining USWF, he was the Chief Commercial Officer with Glen Dimplex Americas, where he led the commercial strategy on a turnaround objective in the North American market, resulting in 200% growth. Prior to Glen Duplex, Brian engineered the turnaround of the electrical enclosure division of Pentair for the Canadian market. He also held the Vice President of Business Development role for Can Water Group, the divestiture from Culligan International Company.

Follow Brian:

LinkedIn: https://www.linkedin.com/in/brianjmills/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

With the world in a constant state of flux, how do you manage change? You only have two options: be the recipient or be the cause. In this episode, Caroline Riseboro discusses these two options and more.

What You’ll Learn:

1. Where should decisions be made within your organization?

2. The value of transparency

3. Grit is the most common trait of successful people

4. Sharing your experience is key to addressing loneliness and creating rapport within your team

5. How to set performance expectations

6. The soft skills that are invaluable for this new economy

7. As a leader, do you need to have all the answers?

Who is Caroline?

Caroline Riseboro currently serves as the President and CEO of Trillium Health Partners Foundation, one of the largest hospitals in Canada. In 2019, Caroline was awarded Canada’s most admired CEO in the broader public sector. Twice, she’s been named one of Canada's 100 Most Powerful Women. She remains the youngest person in history to lead a major Canadian charity. 

Follow Caroline:

LinkedIn: https://www.linkedin.com/in/criseboro/?originalSubdomain=ca

More of Do Good to Lead Well:

Website: https://craigdowden.com

LinkedIn: https://www.linkedin.com/in/craigdowden/

We are all the narrators of our own lives. How are the stories we’re telling ourselves affecting our ability to frame an effective response? Can we increase our learning agility? In this episode, Craig answers these questions and more.

What You’ll Learn:

1. The two key benefits of taking a vacation

2. With every bit of knowledge at our fingertips, reassessing, relearning and curating information are the skills to mastering our learning agility

3. The stories we tell ourselves can limit our ability to frame an effective response

4. The concept of pronoia and how can you leverage it

Mentions:

Ed Hess Episode: https://podcasts.apple.com/us/podcast/quiet-your-ego-and-become-a-better-listener-ed-hess/id1634491338?i=1000608732845

Sally Helgesen Episode: https://podcasts.apple.com/us/podcast/creating-an-inclusive-workplace-sally-helgesen/id1634491338?i=1000609762920

Hyper-Learning: How to Adapt to the Speed of Change: https://www.amazon.com/Hyper-Learning-How-Adapt-Speed-Change/dp/1523089245

Humility is the New Smart: Rethinking Excellence: https://www.amazon.com/Humility-New-Smart-Rethinking-Excellence-ebook/dp/B01LX9DDUE

How Women Rise: http://www.howwomenrise.com/

Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace: https://www.amazon.com/Rising-Together-Divides-Inclusive-Workplace/dp/0306828308

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Join us for an eye-opening conversation with Sally Helgeson, the world's foremost authority on women's leadership and the brilliant mind behind the book "Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace." Discover how an unexpected encounter at a construction conference illuminated the urgent need for practical strategies to foster inclusion, and how Sally's extensive research has crafted actionable methods for building inclusive relationships, teams, and workplaces.

Throughout this episode, we explore the various narratives that shape our professional interactions, particularly when triggered by feelings of invisibility. Using real-world examples, we discuss the importance of identifying and addressing specific triggers to prevent negative emotions from hindering constructive action. We also emphasize the value of peer support and informal coaching in reframing negative perceptions into learning opportunities. By examining the balance of contributions in discussions about inclusion and equity, we highlight the significance of seeking feedback and consulting colleagues to avoid miscommunication and foster positive development.

Sally's expertise further guides us through the challenges of navigating bias and fairness in the workplace. She shares practical advice on learning from those who self-promote effectively and turning potentially toxic situations into collaborative professional relationships. Additionally, we tackle the pitfalls of unconscious bias training and the "authenticity trap," advocating for a focus on observable actions and behaviors that lead to meaningful change. To round off the conversation, we discuss the importance of self-awareness and the nuanced use of humor in professional settings. Don't miss this compelling episode filled with valuable insights and strategies to enhance inclusive leadership.

What You’ll Learn:

• Discover the motivations behind Sally's latest book and her mission to provide practical steps for inclusive leadership.

• Learn how to address your triggers and transform negative emotions into constructive actions.

• The critical role of self-promotion in navigating your career.

• Explore the limitations of unconscious bias training and the pitfalls of the "authenticity trap."

• Understand the role of self-awareness and humor in professional settings.

Podcast Timestamps:

(00:00) – An Introduction to Rising Together

(11:17) - Navigating Triggers and Negative Self-Narratives

(18:28) - Building Inclusive Environments

(29:22) - Navigating Bias in Organizations

(39:01) - Balancing Authenticity and Professionalism

(48:51) – The Do’s and Don’ts of Humor in the Workplace

Key Topics Discussed:

Positive Leadership, Women's Leadership, Inclusive Workplace, Women in Male-Dominated Sectors, Inclusive Relationships, Triggers, Negative Narratives, Informal Coaching, Peer Support, Overcoming Barriers, The Art of Self-Promotion, Discrimination, Toxic Situations, Unconscious Bias Training, Authenticity Trap, Authenticity, Marginalization, Self-Awareness, Humor, Powerlessness.

More of Sally Helgesen?

Sally Helgesen is recognized in Forbes as the world's premier expert on women's leadership. Her distinguished career spans over 30 years as an internationally best-selling author, speaker, and leadership coach. She has been inducted into the Thinkers 50 Hall of Fame and ranked number 3 among the world's thought leaders by Global Gurus.

Sally's latest book, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace, soared to Amazon’s number one best seller in its first week and offers practical ways to build more inclusive relationships, teams, and workplaces.

Sally's remarkable success with How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors that most commonly hinder women's success as they advance in their careers.

Sally's other notable works include The Female Advantage: Women's Ways of Leadership, a classic in its field and continuously in print since 1990, and The Web of Inclusion: A New Architecture for Building Great Organizations, which has been cited in The Wall Street Journal as one of the best books on leadership of all time. The latter work is also credited with bringing the language of inclusion into business.

Website: https://sallyhelgesen.com/

LinkedIn: https://www.linkedin.com/in/sallyhelgesen/

Mentions:

Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace: https://www.amazon.com/Rising-Together-Divides-Inclusive-Workplace/dp/0306828308

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

As humans we’re constantly seeking confirmation of what we believe and affirmation of our ego. What possibilities would be unlocked if you became the best version of yourself? Is the journey to the best self ever complete? In this episode, Ed Hess answers these questions and more.

What You’ll Learn:

1. The skills to be a highly adaptive learner in the face of the current technological revolution

2. The biggest competition you’ll have going forward is you. How do you overcome the biases you have?

3. How to take ownership of your mind, emotions and behaviors

4. A mindful breath work meditation exercise that’ll quiet your ego, mind, body and emotions so you can better focus on listening and relating to others

5. Hacks to becoming a better listener

Who is Ed?

Ed Hess is a best selling author of 15 books, 160 practitioner articles, and 60 Darden business cases on topics related to business growth, innovation, and entrepreneurship, including Hyper-Learning: How to Adapt to the Speed of Change and Own Your Work Journey: The Path to Meaningful Work and Happiness in the Age of Smart Technology and Radical Change. His work has been featured in numerous publications, including The New York Times, The Wall Street Journal, Forbes, and Harvard Business Review. Ed Hess is a Professor Emeritus of Business Administration and Batten Executive-in-Residence at the Darden Graduate School of Business at the University of Virginia. He is also the Founder and Executive Director of the Darden School's Center for Entrepreneurship and Innovation, and the Co-Director of the Darden School's Leading Growth and Change executive education program. Prior to his academic career, Ed was a successful entrepreneur and business executive. He co-founded and served as the CEO of The Martin Agency, one of the largest advertising agencies in the United States. He also served as the CEO of another successful advertising agency, and held senior marketing positions at two Fortune 500 companies.

Mentions:

Own Your Work Journey: The Path to Meaningful Work and Happiness in the Age of Smart Technology and Radical Change: https://www.amazon.com/OWN-YOUR-WORK-JOURNEY-Meaningful/dp/B0BW2SL7Q3

Follow Ed:

Website: https://www.edhess.org/

LinkedIn: https://www.linkedin.com/in/edward-hess-41638b16/?locale=ms_MY

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Equifax Canada's President and CEO, Sue Hutchison, joins us to unravel the fabric of leadership in the face of adversity. Steering a corporate giant through the pandemic's upheaval and an integration to the cloud, Sue shares her profound insights on virtual onboarding, cultivating connections in a remote landscape, and the invaluable lessons learnt from a peek into the personal lives of her team. Her approach to nurturing a corporate culture underscores the importance of empathy and transparency in a leader's toolkit.

Navigating a company through transformative times demands a unique blend of optimism and emotional intelligence, qualities that Sue embodies and advocates for. In our discussion, she emphasizes the art of celebrating team victories and the necessity of integrating diverse viewpoints for a well-rounded strategy. The intimate interplay between trustworthy leadership and the successful migration to new technological frontiers is a recurring theme—underscoring the power of adaptability and clear communication in the face of change.

Our conversation takes a deeper dive into the impact of leadership on mental health and personal growth. Sue and I reflect on the critical bonds solidified during the global crisis and the revelation of life's fragility, which fuels our zest for authentic engagement and mindful living. This episode is an exploration of the human side of corporate leadership, touching on the influence of vulnerability, the commitment to diversity in hiring, and the ways we can draw strength from our networks during our most challenging times. Sue's journey is not just a testament to resilient leadership but an invitation to embrace the growth that comes with it.

What You’ll Learn:

• The challenges and opportunities of virtual leadership.

• The role of empathy in successfully guiding large-scale transformation.

• The interplay of personal and professional growth.

• Impact of leadership on mental health. 

• Diversity and inclusion in hiring.

• Resilience and adaptability in leadership

Podcast Timestamps:

(00:00) - Leading Through Change

(08:58) - Leadership Qualities for Successful Transformations

(21:06) - Leadership, Mental Health, and Connection

(35:38) - Leadership Impact and Personal Growth

Key Topics Discussed:

Positive Leadership, Equifax Canada, Adversity, Virtual Onboarding, Remote Work, Corporate Culture, Empathy, Transparency, Optimism, Emotional Intelligence, Celebrating Team Victories, Diverse Viewpoints, Adaptability, Clear Communication, Mental Health, Personal Growth, Vulnerability, Diversity in Hiring, Authentic Engagement, Mindful Living, Resilient Leadership, Transformation, Building Trust, Stress Management, Personal Well-being, Workplace Dynamics, Vulnerability, Personal and Professional Networks, CEO Success

More of Sue:

In 2020, Sue Hutchison joined Equifax Canada as President and General Manager. With 30 years of experience in the financial services, credit and lending industries, Sue has held several senior leadership roles including those with MasterCard, Payments Canada, HSBC Bank, and Bank of America. She's also an active board member of Home Capital Group, has served as an advisory board member for Women in Payments, a board member for BC Women in Hospital Foundation, and the Nature Conservancy of Canada. She now leads Equifax’s transformation from its tremendous legacy into a 100% cloud-based data insights and technology company. 

LinkedIn: https://www.linkedin.com/in/suehutchison/?originalSubdomain=ca

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Both humility and authenticity involve a willingness to be vulnerable. A humble leader is willing to admit their mistakes and weaknesses, while an authentic leader is willing to be genuine and transparent with their team. Together, these traits are the key to building trust and fostering a culture of positivity and openness.

What You’ll Learn:

1. The dichotomy behind enoughness when practicing humility

2. How to ask for and receive feedback

3. Alan Mulally’s definition of authentic leadership

4. How to provide a sense of calm in these ambiguous times

5. Encouraging vulnerability by creating psychological safety

6. The power behind the statement “I don’t know”

Mentions:

Humble: Free Yourself from the Traps of a Narcissistic World: https://www.darylvantongeren.com/books

Daryl Van Tongeren - E31: https://podcasts.apple.com/ca/podcast/leading-with-humility-from-ego-to-empathy-daryl-van/id1634491338?i=1000602431520

Duane Green - E34: https://podcasts.apple.com/ca/podcast/learn-to-leverage-a-leaders-most-valuable-currency/id1634491338?i=1000605499896

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

What’s the most valuable currency leaders can leverage? Does practicing authenticity make you a weak leader? In this episode, Duane Green answers these questions and more.

What You’ll Learn:

1. How to align your values, beliefs and behaviors

2. Empathy and humility are the core characteristics of establishing yourself as an authentic leader

3. Trust is the most valuable currency leaders can leverage

4. How to create an environment in which your team feels safe voicing what they think, expressing how they feel and bringing their full selves to work

5. You’re faults and weaknesses can be used to create vulnerability

6. A framework for taking risks in your business

7. The little things we could do better as a society coming out of a global pandemic

8. Removing the stigma behind mental health

Who is Duane?

Now serving as President & CEO at Franklin Templeton Canada and Chair, Fiduciary Trust Canada, Duane was nominated for Wealth Professional’s CEO of the Year award in 2017 and received the CEO of the Year Award in 2020. In 2019, Duane received the University of Ottawa’s Recognition Award. He received the Women in Capital Markets Male Leadership Award in 2017, which recognized his efforts to support diversity and inclusion in Canada's financial services industry. Today, Duane focuses on overseeing the delivery of exceptional asset management capabilities to further help Canadians achieve their future financial success.

Follow Duane:

LinkedIn: https://www.linkedin.com/in/duanewgreen/?originalSubdomain=ca

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

How can we create bold, transformative organizations unburdened by bureaucracy and its rule choked power structures? In this episode, Michele Zanini answers this question and more.

What You’ll Learn:

1. Why does corporate culture reflect a bureaucratic landscape and how do you navigate it to the top?

2. A company case study demonstrating the limiting notions of hierarchy within your organization.

3. How to distribute power and thought innovation to coordinate real change in your company.

4. The risk to brainstorming grandiose ideas in a vacuum vs experimenting with concepts at a small scale. Change happens incrementally.

Who is Michele Zanini?

Michele Zanini is the co-founder of Management Lab, a consulting firm that specializes in helping organizations develop new approaches to innovation, organizational agility and strategic renewal, all in the face of constant change and disruption. He co-authored the book, Humanocracy: Creating Organizations as Amazing as the People Inside Them, which uses data-driven arguments to showcase how your organization can excise bureaucracy and out-run change.

Mentions:

Humanocracy: Creating Organizations as Amazing as the People Inside Them: https://www.humanocracy.com/

Follow Michele:

Website: https://www.michelezanini.com/

LinkedIn: https://www.linkedin.com/in/michelezanini/

Twitter: https://twitter.com/MicheleZanini?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

What is trust? Why is it essential to leadership? How can you become more trusted? In this episode, Darryl Stickel answers these questions and more.

What You’ll Learn:

1. How to identify if trust is missing from your organization

2. What are the two components of trust: vulnerability and uncertainty

3. Examples of transparent communication that’ll allow you to connect with anyone

4. Using benevolence, integrity, ability and context to reduce uncertainty that others feel about us

5. What to expect from someone when practicing vulnerability

6. Teeing up conversations to approach them without judgment and create clarity

7. Can you be benevolent and hold people accountable at the same time?

Who is Darryl Stickel?

Darryl is a highly experienced executive coach and expert in trust-building. He has a PhD in "Building Trust in Hostile Environments" from Duke University. He Founded, Trust Unlimited, whose mission is to help individuals and organizations create an environment of higher trust levels that fosters collaboration, encourages risk-taking, and leads to significant advancements. He also authored the book, Building Trust: Exceptional Leadership in an Uncertain World, to further expand on the principles of trust within leadership.

Mentions:

Building Trust: Exceptional Leadership in an Uncertain World: https://www.simonandschuster.com/books/Building-Trust/Darryl-Stickel/9781637630792

Follow Darryl:

Website: https://www.trustunlimited.com/

LinkedIn: https://www.linkedin.com/in/darryl-stickel-phd-b544b?originalSubdomain=ca

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

In leadership, how does the concept of humility relate to establishing strong relationships, asserting boundaries, and empathizing with your team to drive success within your organization? In this conversation, Daryl Van Tongeren answers these questions and more.

What You’ll Learn:

1. Why humility is a key feature in helping relationships and innovation thrive

2. How to identify and avoid falling into the traps of narcissism

3. How to communicate your boundaries

4. Gender differences within humility

5. A 360 approach to seeking out feedback and avoiding cognitive bias

6. How to use empathy to think about the needs of others and establish a humble foundation

7. Modeling humility to establish non-contingent love as a parent

Who is Daryl Van Tongeren?

Daryl Van Tongeren is an associate professor of psychology at Hope College. He’s published over 200 scholarly articles. His research focuses on the social motivation for meaning and its relation to virtues and morality including topics regarding humility, forgiveness, and wellbeing.

Mentions:

Humble: Free Yourself from the Traps of a Narcissistic World: https://www.darylvantongeren.com/books

Follow Daryl:

Website: https://www.darylvantongeren.com/

Twitter: https://twitter.com/drvantongeren?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

During these challenging times, what are the qualities a leader needs to not only get through, but thrive? Groundbreaking research alongside the wisdom of some of the world’s most prominent CEOs has led Craig Dowden, PhD, to understand that great leadership starts with great self-leadership. Craig walks listeners through the history of conceptualizing his latest Wall Street Journal and USA Today bestseller, A Time to Lead: Mastering Your Self . . . So You Can Master Your World, which depicts a personal framework for maximizing our leadership potential.

What You’ll Learn:

The seven essential leadership qualities:

(09:10) - Mastering your mindset

(12:40) - Mastering your emotions

(15:00) - Mastering your resiliency

(17:40) - Mastering your strengths

(19:50) - Mastering the art of receiving feedback

(23:10) - Mastering difficult conversations

(28:00) - Mastering authentic leadership

Mentions:

A Time to Lead: Mastering Your Self . . . So You Can Master Your World: https://www.amazon.com/Time-Lead-Mastering-Master-World/dp/1637630751

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

How can business leaders ensure that the culture they build within their organization is not only strong and cohesive, but reflects the values they originally set out to encapsulate? Join us, as Alim Somani answers this question and many more.

What You’ll Learn:

1. The importance of asking the best questions rather than having the right answers.

2. Propagating value sets throughout your organization that align with not only your company’s mission, but all stakeholders involved.

3. The three most important attributes of a leader: curiosity, empathy and resilience, and how they can evolve your business.

Who is Alim Somani?

Alim is a business leader with a focus on digital transformation. Alim is the founder of Infusion, which later sold to Avanade. Alim’s a recipient of Canada's top 40 under 40 award. In the middle of the COVID-19 pandemic, Alim was recruited by Hatch Digital, a company that helps organizations digitally transform their businesses.

Follow Alim:

LinkedIn: https://www.linkedin.com/in/alimsomani/?originalSubdomain=ca

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Where is the future of leadership heading?

What You’ll Learn:

1. How can entrepreneurial thinking help develop better leadership qualities? 

2. How does one operationalize the concepts of diversity, equity and inclusion in leadership?

3. What timeless lessons can we learn from Peter Drucker's work on leadership

Who is Bruce Rosenstein?

When Bruce Rosenstein, Managing Editor of the prestigious Leader to Leader magazine within the Frances Hesselbein Leadership Forum, works with thought leaders, CEOs, and professors to publish articles on leadership, he encounters the unique challenge of distilling complex concepts into a globally understandable format while staying true to their original intent. Bruce is the author of Create Your Future the Peter Drucker Way (McGraw-Hill and Brilliance Audio, 2013) and Living in More Than One World: How Peter Drucker's Wisdom Can Inspire and Transform Your Life (Berrett-Koehler, 2009).

Mentions:

Living in More Than One World: https://brucerosenstein.com/living_in_more_than_one_world/

Create Your Future the Peter Drucker Way: https://brucerosenstein.com/create_your_future/

Follow Bruce:

Website: https://brucerosenstein.com/editor/

LinkedIn: https://www.linkedin.com/in/bruce-rosenstein/

Twitter: https://twitter.com/brucerosenstein?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Jon Rennie is a business leader, author and speaker. He is co-founder, president and CEO of Peak Demand Inc., a global manufacturer of products for electric utilities. He served as a naval officer on nuclear submarines during the Cold War and has been leading industrial business for more than 20 years. Jon is passionate about leadership and employee engagement. His articles and blog posts have been read and shared all over the world. He believes that leadership can make a significant difference in the performance of any organization. In this episode, Craig and Jon discuss the importance of tailoring leadership, addressing disengagement at work and why failure is important.

Marilyn Gist is the bestselling author of The Extraordinary Power of Leader Humility. Alan Mulally, the legendary former CEO of Ford Motor Company and Boeing Commercial Airplanes, wrote the Foreword and contributed a guest chapter. Marilyn's career highlights include Professor Emeritus at Seattle University; full professor and academic administrator at University of Washington and Seattle University; Google Scholar lists her as the most cited scholar at Seattle University and she received more than 15,000 citations by other authors; led the design and development of SU’s Executive MBA Program, which was ranked as high as #11 in the US; she interviewed exceptional CEOs from Costco, Starbucks, Foot Locker, the Mayo Clinic and Alaska Airlines for her latest book; writing a terrific newsletter, "The Gist of It". In this episode, Marilyn speaks about humility in leadership, treating others with respect and fostering innovation.

Todd Cherches is the CEO and cofounder of BigBlueGumball, an innovative New York City-based leadership development and executive coaching firm. A member of Marshall Goldsmith’s MG 100 Coaches, Todd was nominated in 2021 by Thinkers50 as one of eight global finalists for their Distinguished Achievement Award in Leadership. Todd is a three-time award-winning Adjunct Professor of leadership at NYU, as well as a Lecturer on leadership at Columbia University. Lastly, Todd is a TEDx speaker and the author of the groundbreaking book, VisuaLeadership: Leveraging the Power of Visual Thinking in Leadership and in Life, which was published in 2020 by Post Hill Press/Simon & Schuster. In this episode, Todd speaks on diversity in leadership, how to give feedback, and getting out of your comfort zone.

How can you champion diversity and inclusion while still honoring individual uniqueness? Join us for an enlightening conversation with Dr. Stephanie K. Johnson, the director of the Doer Institute for New Leaders at Rice University and Wall Street Journal bestselling author of "Inclusify." Dr. Johnson shares her journey back to Rice and her dedicated efforts to cultivate future leaders through innovative coaching and training programs. Get ready to uncover the driving force behind her influential research on unconscious biases and her mission to foster truly inclusive leadership practices.

We'll dissect the delicate balance of fostering belonging without forcing conformity. Drawing on concepts like optimal distinctiveness theory, Dr. Johnson sheds light on how businesses can create environments where employees feel both included and free to express their unique contributions.

In our final segment, we get tactical about creating fair and welcoming workplaces. From acknowledging headwinds and tailwinds in professional development to navigating biases in recruitment, Dr. Johnson offers actionable advice on setting clear, unbiased hiring criteria and challenging the "white knight" phenomenon in leadership. With empathy at the core, she provides practical strategies to champion diversity and inclusion effectively. Don't miss out on this episode packed with resources and expert guidance to enhance your organization's commitment to true inclusivity.

What You’ll Learn:

• The delicate balance between fostering a sense of belonging and maintaining individual uniqueness within inclusive environments.

• Practical exercises and tools to recognize and manage unconscious biases.

• The concept of headwinds and tailwinds in personal and professional development.

• Strategies for fair recruitment and hiring practices and addressing biases to build truly inclusive organizational settings.

• The nuances of the "white knight" phenomenon in leadership and how good intentions must align with effective behaviors to support inclusivity.

Podcast Timestamps:

(00:00) – An Introduction to Inclusify

(09:43) - Fostering Belonging and Uniqueness

(19:12) - Creating Inclusive Environments

(31:23) - Navigating Bias in Recruitment and Selection

(37:26) - Establishing Clear and Fair Hiring Criteria

(44:20) – Good Intentions Can Lead to Negative Outcomes

(59:01) - Embracing Empathy and Understanding

More of Stefanie:

Stefanie is passionate about finding strategies to maximize employee innovation, engagement, and well-being by (1) overcoming unconscious bias and (2) building more diverse and inclusive workplaces.

LinkedIn: https://www.linkedin.com/in/drstefjohnson/

Key Topics Discussed:

Positive Leadership, Inclusion, Diversity, Coaching, Unconscious Bias, Inclusify, Corporate Culture, Belonging, Uniqueness, Optimal Distinctiveness Theory, Empathy, Diversity in Hiring Practices, Promoting Fairness, Inclusive Leadership, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

This week, Craig sits down with Jim Detert to explore the topic of courage. Jim is a professor at the Darden Graduate School of Business and the Batten School of Leadership and Public Policy at the University of Virginia. Jim's research focuses on workplace courage, improvement-oriented voice (why people speak up or stay silent at work) and ethical decision-making and behavior. He believes systemic change is impossible without individual change from top to bottom in organizations. That’s why he focuses on helping people honestly examine themselves, what drives them and holds them back and what skills they must develop and personal commitments they must make if things are going to be different. When research-based theories are applied through innovative experiential learning, people build confidence in their ability to say and do the right things despite risk. Choosing Courage represents nearly two decades of learning how to help people on this journey. Tune in to find out how to be mindful with the language you use, be an effective leader and choose courage.

Anne Whelan is principal shareholder and CEO of Seafair Capital, a growth-focused company with investments in community, behavioral health services, technology, e-learning and corporate services. Anne also serves as a corporate director of CSA Group and Nova Leap Health. She was appointed to the Bank of Canada’s Board of Directors in June 2018. Anne has been nationally and regionally recognized for her business and community contributions. She was named one of Canada’s 100 Most Powerful women in 2016 and 2021. In 2019, she was awarded the Red Cross Humanitarian of the Year Award. In 2017. She was named Startup Canada’s Entrepreneur of the Year for an outstanding contribution to Canadian entrepreneurship. Anne was also named Atlantic Business Magazine’s CEO of the Year in 2014 and was inducted into Atlantic Business Magazine’s Top 50 CEO Hall of Fame in 2015. In this episode, Craig and Anne have a fascinating conversation about breaking biases, finding your authentic self and establishing core values.

Ed Hess is Professor Emeritus of Business Administration, Batten Fellow and Batten Executive-in-Residence Emeritus at the Darden Graduate School of Business, University of Virginia, and the author of Hyper-Learning: How to Adapt to the Speed of Change. He spent twenty years in the business world as a Senior Executive and has spent the last 18 years in academia. Ed is the author of 13 books, over 140 articles and 60 Darden Case studies. His work has appeared in over 400 global media outlets including Fortune magazine, Forbes, Huffington Post, Washington Post, Dow Jones Radio, MSNBC Radio and Business Insider. His recent books and research have focused on “Human Excellence in the Digital Age: A New Way of Being; A New Way of Working; Humanizing the Workplace; and Hyper-Learning”. In this episode, Ed talks more about redefining the ego, setting daily intentions and collaboration.

This week, Craig sits down with President and CEO of LifeLabs Medical Laboratory, Charles Brown, to discuss the importance of good leadership during challenging times. Since joining LifeLabs in 2018, Charles has worked to evolve the company into a commercially driven organization that brings customer-centered value to market. By showcasing the possibility of delivering value-based outcomes, Charles empowers his employees to make a difference and facilitate innovative change. During COVID, Charles’ leadership empowered the team to quickly pivot and adapt to respond to the pandemic by providing essential COVID-19 testing, while maintaining full operation of lab testing and diagnostic work. Charles was named one of the Top 100 Innovation CEOs by World Biz Magazine in 2022 and Top 25 Biotechnology CEOs by the Healthcare Technology Report in 2021 and 2022. Tune in to join this fascinating conversation about leadership, business and innovation.

What You'll Learn:

1. The importance of learning

2. Staying positive for your team

3. Using social media responsibly

4. Channeling empathy

5. Leaving things better than you found them

For 21 years, Howard Behar led Starbuck’s domestic business as President of North America and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring. Howard's career in business spans over 50 years, all in consumer-oriented businesses, and most recently as a speaker, advisor, mentor and bestselling author. The author of the classic It's Not About Coffee, a guide to leading by putting people first, and The Magic Cup, a parable about the power of personal values, he now travels the world speaking to leaders, organizations and students. His wisdom, generosity and level of integrity have had a profound impact on thousands of people who have been touched by his example, books and speaking. Tune in to hear Howard's expertise on leading in hard times, building good culture, working in the people business and constantly being a student.

This week's guest, Jon Clifton, is CEO of Gallup, the global analytics and advice firm. Mr. Clifton's mission is to help organizations create thriving workplaces; put 1 billion people in touch with their strengths; and help 8 billion citizens be heard on their most pressing issues through the Gallup World Poll, a 100-year initiative spanning over 150 countries. He previously served as Global Managing Partner of the company's worldwide consulting group, advising global leaders on how their organizations and countries can thrive using behavioral economics and analytics-based insights. In this episode, Craig and Jon discuss the rise in global unhappiness, how to measure that happiness and the complexity of the human mind.

Dr. Barry Schwartz is a Visiting Professor at the Haas School of Management at Berkeley. He is a top TED speaker, with 5 different talks, which have reached an audience of over 25 million views. He has written numerous books, including The Paradox of Choice, Practical Wisdom, and Why We Work. In this episode, Craig speaks with Dr. Schwartz about the psychology of human decision-making and how we can learn to make the right choices, at the right times, and for the right reasons. Please listen to this fascinating conversation with one of the most highly respected experts on human behaviour in the world!

Yousry Bissada is the President and Chief Executive Officer of Home Capital Group. He has more than 30 years of financial services experience focused on the mortgage industry and is a member of the Home Capital Group Board of Directors. Mr. Bissada is a CPA, GCA and Accredited Mortgage Professional (AMP) and holds an ICD.D designation from the Institute of Corporate Directors. In this episode, Craig speaks with Mr. Bissada about his journey and the lessons he has learned about positive leadership along the way.

What You'll Learn:

1. Covid's impact on communication

2. Preserving company culture

3. Engaging your team

4. The impact of going remote

5. Changes in the mortgage industry

6. Managing your emotions while maintaining a team

7. Virtual onboarding

8. Navigating a crisis

Dr. Kim Cameron is the co-founder of the Center for Positive Organizations out of the University of Michigan as well as the William Russell Kelly Professor of Management and Organizations at the Ross School of Business. Dr. Cameron is recognized as the foremost expert on positive relational energy, which is generated by virtuous actions and can have a profound impact on an organization’s success and an individual’s professional and personal life. He was recently recognized as being among the top 10 scholars in the organizational sciences whose work has been most frequently downloaded from Google. Dr. Cameron joins Craig on this week’s episode to discuss his latest book, Positively Energizing Leadership: Virtuous Actions and Relationships That Create High Performance.

A trusted advisor to governments, associations and corporations, Kim Furlong brings people together to enhance value and arrive at win/win scenarios for all. As CEO of Canada’s Venture Capital & Private Equity Association (CVCA), she advocates on behalf of the industry to ensure sound public policy and encourage a favorable environment for investment. Kim offers a unique combination of government, corporate and trade association experience from both sides of the table. A respected corporate leader, she brings with her an impressive network of national and international business leaders, diplomats, politicians and political staff across all major political parties both federally and provincially. On this week's episode, Kim talks about venture capital in Canada, the importance of asking questions and how she stays strong in her character.

What You'll Learn:

1. Opportunities in Canada

2. Entrepreneur culture in Canada vs America

3. How to reframe failure

4. Knowing when to ask for help

5. Creating a good team

6. Authenticity

7. Building your network

8. Mindfulness

9. Growing as a professional

In today's episode, Craig Dowden has an engaging dialogue with Alan Mulally, former CEO of Ford Motor Company and Boeing Commercial Airplanes. Mulally sheds more light on the "Working Together" management system, the basis of his leadership philosophy which was key in turning around the fortunes of Ford Motor Company. He speaks on his journey from Kansas to how he ended up leading global organizations that sought him out for his unique leadership qualities. 

This exclusive conversation offers considerable insights into the world of leadership, culture development, and the importance of self-awareness. 

Given the opportunity, how would you implement the elements and engage your team to contribute towards and participate in the plan?

What You’ll Learn:

How opportunities teach people to make strategic decisions

The direct, positive effect of employee engagement and satisfaction

Ways to build smart, healthy organizations and phenomenal partnerships

Value creation for stakeholders through inclusivity

The impact of having solid implementation plans that everyone knows

Building emotional resilience among team members

Behaviors to avoid and get authentic insights and feedback from the team

The 5 elements of the working together management system

Dealing with reality in the workplace to come up with a solution

More of Alan:

Alan Mulally is an American aerospace engineer and manufacturing executive. He served as the CEO of Boeing Commercial Airplanes and later as president and CEO of Ford Motor Company. He led the transformation of Ford Motor Company into a top automobile brand. Mulally is credited with turning around both Ford and Boeing during challenging times. He made significant contributions to Boeing projects and was known for his role in the design of the first all-digital flight deck in a commercial aircraft. Mulally was appointed to the Board of Directors of Google in 2014 and inducted into the International Air & Space Hall of Fame in 2015.

LinkedIn: https://www.linkedin.com/in/alan-mulally-29017a130/

Do Good To Lead Well: the Science and Practice of Positive Leadership by Craig Dowden

A Time To Lead - Mastering Your Self…So You Can Master Your World by Craig Dowden

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

In this episode, Alan Mulally, the former CEO of Ford and Boeing and Craig Dowden discuss the five-element of the working together management system and how it focuses on emotion, strength, mindset, the nature of leadership, teamwork and ways to bring authentic leadership qualities to life as a cohesive working unit. The discussion highlights the importance of creating an environment conducive to collaboration and open communication, how to bridge foundational leadership qualities like civility and humility and establishing psychological safety. 

The episode also addresses fundamental questions every leader should consider and strategies for making team members feel a sense of belonging. Throughout, the focus is on inclusive leadership and the impact it has on team development and growth.

How can you use these elements to build a cohesive team, align team values and behaviors, and explore the full potential of leadership qualities within your organization?

What You’ll Learn:

Ways to bring leadership qualities to life through a system of working together as a unit

The importance of creating a working environment that is conducive to working together

How to bridge together the two foundational leadership qualities, civility and humility

The 3 fundamental questions every leader should address

The compelling vision - Comprehensive Strategy and Relentless Implementation

How to make and give others a sense of belonging as the leader

The process of growing one’s leadership capabilities

The power of synergies that arise from self-awareness and awareness of others

The role of a leader’s mindset and its effect on practices and the management system

How inclusive leadership can influence the team’s self-development and growth 

Maximizing human potential and the art of separating tasks from individuals

The process of building good emotional resiliency 

Involving the team in shaping the growth strategy and 

Giving team members the choice to change, improve, participate and do better 

Setting the stage for the team to believe in the vision and strategy

More of Alan:

Alan Mulally is an American aerospace engineer and manufacturing executive. He served as the CEO of Boeing Commercial Airplanes and later as president and CEO of Ford Motor Company. He led the transformation of Ford Motor Company into a top automobile brand. Mulally is credited with turning around both Ford and Boeing during challenging times. He made significant contributions to Boeing projects and was known for his role in the design of the first all-digital flight deck in a commercial aircraft. Mulally was appointed to the Board of Directors of Google in 2014 and inducted into the International Air & Space Hall of Fame in 2015.

LinkedIn: ⁠https://www.linkedin.com/in/alan-mulally-29017a130/⁠

⁠Do Good To Lead Well: the Science and Practice of Positive Leadership by Craig Dowden⁠

⁠A Time To Lead - Mastering Your Self…So You Can Master Your World by Craig Dowden⁠

More of Do Good to Lead Well:

Website: ⁠https://craigdowden.com/⁠

LinkedIn: ⁠https://www.linkedin.com/in/craigdowden/⁠

Named Ottawa’s CEO of the year in 2017, Kevin Ford is the CEO of the Cailan Group, which offers business management services within Advanced Technologies, Health, Learning and IT & Cyber Solutions. They have a long-standing history of financial stability largely due to Kevin’s amazing leadership throughout over 65 consecutive profitable quarters. He has led the company through several acquisition streaks, as well as helped shape Cailan to be the amazingly successful business that it is today. Craig speaks with Kevin about the work that he does for the Cailan Group and how he has shaped the company’s corporate culture and brought them such organic growth. They discuss the practice that he lives by and the radiating impact that cultural integrity has on employees. They speak about the how to push for change gracefully, while focusing on the positive and the value of humor in the everyday workday. Kevin goes into depth into his impactful ideology into how to make the workplace as energetically positive as possible.

What You'll Learn:

1. Kevin’s path to the Cailan Group

2. How to approach cultural integrity

3. Power of values

4. Techniques for pushing for change

5. Tips for finding the positive

6. Power of humor

7. Struggles of non-virtual settings

8. Spirit of energy sharing

Bryce Hoffman is an author, speaker, and strategic management consultant known for his book Red Teaming: How Your Business Can Conquer the Competition by Challenging Everything, which he wrote as the first ever civilian graduate of the US Army Red Team Leader course. He is an active journalist for Forbes and works as an adjunct professor at UC Berkeley. Bryce speaks with Craig about his beliefs in the philosophy of consulting, as well as his deep beliefs around the philosophy of decision making and the true nature of human beings. They also discuss how Bryce was first introduced to the world of Red Teaming and how he was able to finagle his way into the course that really shaped the concepts of his novel. Bryce also discusses his beliefs in business necessities from the importance of open communication to the 5 Whys technique.

What You Will Learn:

1. Meaning of un-consulting

2. Red Teaming and how Bryce broke into the field

3. The 5 Why’s

4. Power of Story

5. Importance of taking action

6. Psychology behind decision-making

John Sicard is the president and CEO of Kinaxis, a supply chain management software that helps with sales and operations planning. Though he has been working for the company for almost two decades, John started as CEO in 2016 and has been a vital force in the revitalization of their supply chain management solutions and company architecture. He is a strong advocate for inclusivity and diversity in the workplace with a special interest in making things accessible for people on the autism spectrum. On the side, John has a passion for creating and producing music. Craig speaks with John about his career path as well as how he is staying motivated during COVID. They speak about the tough work environment that COVID has presented, and the growing importance of creating a positive and joyful work environment. They discuss the important role of a CEO in properly managing tough situations, and techniques of leadership that prioritize the mental health and wellbeing of all of your employees.

What You Will Learn:

1. How to stay physically motivated when staying fit

2. Tips for managing tough situations

3. Techniques to create a positive culture

4. Advice for growing a company

5. Necessity of pursuit of joy

6. The team you lead vs the team you’re on

7. Value of being responsibility for wellbeing

8. Importance of mental health awareness

9. Evolution of supply chain management

Dr. Graham Sher is the CEO of Canadian Blood Services, Canada’s premiere blood, plasma, stem cells, organ and tissues donation service. He has led the company on an amazing multi-year transformational journey. He spearheaded a comprehensive design model redesign to ensure safety, accuracy and modernization of systems. Trained as a physician, Graham has spent the past 23 years in senior administration with a commitment to heart-centered business improvement, especially in the healthcare sector. Outside of his groundbreaking profession, Graham is also a photographer and father. Craig speaks with Graham about the importance of creating a safe environment, especially those working during the unpredictable times of COVID. They go into depth about the necessity of evolving with time and necessity, as well as how to be a leader that considers your employees happiness and safety first.

What You Will Learn:

1. How Canadian Blood Services navigated COVID

2. Importance of creating a safe environment

3. Value of having conversations on uncertainty

4. Leadership style changes when in crisis

5. Leading with heart and mind

6. Impact of challenging circumstances on workplace

7. Importance of always being willing to accept advice

Michael Garrity is a 15-year veteran of the financial technology industry and the CEO of Financeit, a platform that enables small businesses to offer consumer-financing anytime. It is becoming one of the fastest growing sales finance platforms in North America. As a Goldman Sachs backed leader in the POS industry, Michael is devoted to driving growth in business-innovating services. Craig and Michael speak about Michael’s path in the industry, how to develop a strong work culture and how to create a supportive and mental health positive community within a post-COVID office.

What You Will Learn:

1. Michael’s path to founding Financeit

2. How Financeit was acquired

3. Tips for working within a culture of transparency

4. Variety of beliefs in cameras on/off in work meetings

5. Benefit of prioritizing people’s health and safety

6. How to handle the resignation wave

7. Impact of government money and social support in resignations

8. Tips for thoughtful leadership

This week's featured author interview is with the world's premier expert on women's leadership as cited by Forbes, Sally Helgeson. Sally's work has brought the conversation of inclusion to the business space. This conversation dives into the habits and behaviors that are most likely to get in the way of women progressing in their career, unpacking your unconscious bias, and behaviors leaders can implement to create a more inclusive environment. Sally Helgesen is an internationally best-selling author, speaker and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 20 coaches and ranked number 6 among the world’s thought leaders by Global Gurus. Sally’s most recent book, How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women.

Mentions:

https://sallyhelgesen.com

This week Doug Contant joins Craig on the Do Good To Lead Well podcast. The two talk through the qualities that make up a resilient leader to build a strong foundation for success in times of crisis. Douglas R. Conant is an internationally renowned business leader, New York Times and Wall Street Journal bestselling author, keynote speaker, and social media influencer with over 40 years of leadership experience at world-class global companies. For the past 20 years of his leadership journey, he has honed his leadership craft at the most senior levels. In 2011, he founded ConantLeadership: a mission-driven community of leaders and learners who are championing leadership that works in the 21st century.

What You Will Learn:

1. How empathy plays into resilient leadership

2. Tips for building connection and camaraderie into your business's culture

3. How to cocreate a sense of purpose

4. Leading by listening

Mentions:

https://conantleadership.com/about/doug-conant/

Unlock the secrets to effective leadership with insights from Adam Bryant, author of "The Leap to Leader" and "The CEO Test." Gain invaluable wisdom on making the critical internal mindset shift that sets great leaders apart. Discover how to prepare mentally for leadership roles and master the art of navigating complex conversations without a fixed playbook. With over 650 CEO interviews under his belt, Adam brings rich, practical strategies to elevate your leadership journey.

In this episode, we dive deep into the realm of self-awareness and the fundamental motivations behind effective leadership. Adam articulates that true leadership is driven by a desire to serve the organization and its people, rather than solely pursuing power or wealth. We also examine the pressures that come with higher leadership positions and the necessity of understanding your 'why' to navigate these challenges effectively.

Our discussion further explores the art of delegation and its pivotal role in leadership, particularly during turbulent times. Adam shares insights on balancing micromanagement with delegation to foster team growth and development. We address the critical importance of relationship-building, both with peers and within a matrix organization, and the unparalleled significance of listening. By the end of our conversation, you'll walk away with practical strategies and heartfelt advice to elevate your leadership journey, ensuring you lead with positivity and lasting impact.

What You’ll Learn:

• Understand the critical internal mindset shift that sets great leaders apart.

• Discover why true leadership is driven by the desire to serve others rather than serve yourself.

• Learn how to balance micromanagement with empowering your team, especially in turbulent times.

• Gain insights on handling career stagnation and making informed, balanced career decisions.

• Learn the importance of assertiveness, clear communication, and building peer relationships for career advancement.

• Discover how improving your listening skills can exponentially enhance your leadership effectiveness.

Podcast Timestamps:

(00:00) – Lessons Learned From Over 650 CEO Interviews

(12:20) – The Crucial Role of Self-Awareness in Maximizing Our Leadership Impact

(25:17) - The Importance of Delegation

(28:45) - Empowering Leadership Through Delegation and Coaching

(34:02) - Navigating Career Challenges with Insight

(46:27) – Why You Need to Build Better Relationships with Your Peers?

(49:36) - The Power of Listening

Key Topics Discussed:

Positive Leadership, Leadership Excellence, Self-Awareness, Delegation, Coaching, Building Relationships, Effective Communication, Active Listening, Talent Development, Career Management, Career Mobility, Assertiveness, Job Interviews, Matrix Organization, Gratitude, Continuous Learning, Joy of Leading, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Ozan Varol is a rocket scientist turned award-winning professor and author dedicated to helping people reimagine the status quo. Rocket scientists have a specifically unique mindset and worldview that helps them succeed and Ozan's experience sparked the realization in him that with the right tools, the everyday person could leverage this way of thinking to take giant leaps. Ozan has been called a “true original” by Adam Grant and dubbed a “superhero” by Dan Pink. His work has been described as “must read” by Susan Cain and featured in the Wall Street Journal, Time, BBC, CNN, Fast Company, Washington Post, and more. Giant leaps in recent years are often attributed to the triumph of technology, but really the triumph is within the mindset that the impossible is possible. This week's episode discusses in depth the mindset changes needed to improve your problem solving, decision making, approaches to failure and more. Craig Dowden invites Ozan Varol to share what it means to think like a rocket scientist and practical ways to put this into use.

What You Will Learn:

1. What is Ozan's Scientific Method Mindset?

2. Living life as a series of hypothesis and trials

3. The importance of bringing an outsider into the conversation

4. Lean into uncertainty

5. All breakthroughs happen in uncertain times

6. Learn fast

Mentions:

https://ozanvarol.com

Mental health has been at the forefront of the workplace culture discussion the last few years and managing anxiety and stress is a top priority among the generation entering the workforce. The more we talk about it the more we can find solutions. Chester Elton joins Do Good To Lead Well this week to share his perspective on mental health practices and to ultimately normalize the conversation in the workplace. When you're in that dark place by yourself, it is dangerous. Reach out and find an ally. You are never alone. Chester Elton is the #4 leadership expert in the world and #2 among the world's top organizational culture experts. He brings world-class energy, insight, and passion to the conversation while maintaining a mindset of empathy and gratitude. Chester Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative and inspiring speeches, the #1 bestselling leadership author provides real solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. Elton’s work is supported by research with more than 1 million working adults, revealing the proven secrets behind high-performance cultures and teams.

What You Will Learn:

1. Empathy is the foundational piece to leadership

2. How to work together as a team to lift each other up

3. Over $60B in productivity is lost in America alone if anxiety and mental health is not discussed in the workplace

4. Navigating and protecting a strong culture in a remote work environment and how to improve if needed

5. How do we exhibit positive leadership and positive organizations

6. Leading with gratitude

Mentions:

https://chesterelton.com

How can you foster curiosity in your workplace and community? How can curiosity improve your relationships? In this episode, Francesca Gino answers these questions and more.

What You’ll Learn:

• How mistakes can be turned into successes through curiosity.

• Why it pays to break the rules.

• How to keep curiosity high over time.

• The importance of broadening your perspective by asking more questions.

• Why you need to start engaging with ideas that make you uncomfortable.

• How to foster conversational receptiveness.

  
  

Who is Francesca?

Dr. Gino is an award-winning researcher from Harvard Business School. She focuses on why people make the decisions they do and how people can have more productive, creative, and fulfilling lives. Her book, Rebel Talent: Why it Pays to Break the Rules highlights how curiosity can change the workplace for the better.

Francesca has been honored as one of the world's top 40 business professors under 40, and as one of the world's 50 most influential management thinkers by Thinkers 50. She's been featured in The Economist, the New York Times, Newsweek, Scientific American, Psychology Today, and NPR.

Mentions:

Conversational Receptiveness: Expressing Engagement with Opposing Views - Article - Faculty & Research - Harvard Business School https://www.hbs.edu/faculty/Pages/item.aspx?num=58026 

Follow Francesca:

LinkedIn: https://www.linkedin.com/in/francescagino/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/