The Home Service Expert Podcast

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $40 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his learnings and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Millionaire podcast, Tommy answered some of our listeners' most pressing questions about recruitment, business expansion, customer relationships, acquisition, marketing, and more...

Matthew Mottola is the co-founder and CEO of Venture L, the leading platform for freelancers to run their business. He is the author of The Human Cloud, and is a Forbes contributor on leadership in the freelance economy. He's been featured in Forbes and Fortune, and was named one of the top 50 remote work experts to follow. In this episode, we talked about remote work, technology, automation, freelancing, digital platforms...

Josh Fulton is the Founder and Managing Partner of eSquared Communication Consulting, a provider of high end business telecommunications services for construction, service, and other industries. He grew his company's revenue from $7.2 million in 2014 to $20.6 million in 2017, a 185% increase in a span of three years.

In this episode, we talked about B2B, sales, marketing, leadership, business communications...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $40 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his learnings and insights to help fellow entrepreneurs scale their businesses.

In this episode, we answered some of our listeners' most pressing questions about training, sales, automation, marketing, financing and growing your business, and more...

Brian Biro is a professional leadership speaker, coach, and best-selling author who has delivered more than 1,400 presentations around the world. His clients include Lockheed Martin, the US Army, Microsoft, the University of Notre Dame, senators and representatives from thirteen western states, and hundreds more. He was also rated the #1 speaker at four consecutive INC. Magazine International Business Conferences.

In this episode, we talked about leadership, possibility thinking, team-building...

Andrea Waltz is the co-author of the best-selling book, Go for No! Yes is the Destination, No is How You Get There. She launched her own training company at the age of 24, and is a Speaker Member of the Direct Selling Women's Alliance. She was named one of 25 Sales Experts You Should Follow On Twitter by Hubspot and 25 Sales Influencers to Follow on Twitter by Salesforce.com and Live Hive.

In this episode, we talked about training, marketing, team building, coaching, public speaking...

Ryan Lucia is the founder of Aaron Overhead Doors, Such n Such Media, Garage Door Store, and the Torsion Talk Podcast. A former software executive, Ryan decided he wanted to go blue-collar. He started his own business with a wife and two children at 36 years old. He has since become a mentor, sales leader, marketer, philanthropist, and entrepreneur who has started multiple businesses, including a marketing agency.

In this episode, we talked about leadership, sales management, SEO, B2B, marketing...

Joy Hawkins is the owner and president of Sterling Sky, Inc. and a Search Engine Land Columnist. She has examined thousands of Google local listings for SMBs in the US and Canada since 2006. Certified in both Google Search & Display, she enjoys spending time managing Google Ads accounts. She has been a speaker at various search engine marketing conferences such as SMX & LocalU, Pubcon, and Mozcon.

In this episode, we talked about SEO, online marketing, online advertising, social media, blogging...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $40 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his learnings and insights to help fellow entrepreneurs scale their businesses.

In this episode, we answered some of our listeners' most pressing questions.

Dirk van Reenen is the founder of BERGflow, a company launched in 2017 that specializes in helping service based companies build better teams to grow and scale through talent acquisition systems, focused organizational structure and processes and training. Prior to founding BERGflow, Dirk ran a business for six years until the age of 27, eventually becoming the CEO of a company doing close to $800M in sales annually.

In this episode, we talked about leadership development, team building, human resources...

Jaynie Smith is the bestselling author of the books Creating Competitive Advantage and Relevant Selling. An international speaker and consultant, she has spent over 35,000 hours consulting CEOs and C suite executives, and two decades working with Fortune 500 companies. She received one of the 15 Top Performer Awards for CEO coaching, and has been featured in Entrepreneur, and Industry Week, among many other publications. In this episode, we talked about competitive advantages, marketing, sales...

Austin Haller is the founder of Schedule Engine, a customer service support solution for home service contractors. Prior to founding Schedule Engine, he owned and led a $30M energy company, which he and a partner acquired and sold for 3x the invested capital in less than 3 years. Armed with 15 years of experience in the industry, he has been focused on bringing pioneering technology and services to contractors. In this episode, we talked about team building, strategic planning, operations management...

Kim Archer is the Vice President of Coaching for Business Development Resources, Inc. and the lead trainer for BDR's financial courses, Accounting & Office Management and QuickBooks for the HVAC Contractor. The architect of BDR's Profit Launch business planning workshops, she created the templates used to produce hundreds of monthly financial statements, with combined client revenues over 1.8 billion dollars in annual client revenues. In this episode, we talked about team building, coaching, leadership...

Danny Kerr is a Managing Partner at Breakthrough Academy, managing over $900 million worth of revenue and helping over 300 entrepreneurs take their businesses to the next level. At 20 years old, Danny took a leadership position for a franchise company, and grew sales from $400,000 to $1,300,000 in just a single year. In this episode, we talked about hiring, systems, productivity...

Danielle Putnam is the president of The New Flat Rate, the first menu pricing system for home service contractors, and an Advisory Board Member of Women in HVACR, an organization that provides professional avenues for women growing their careers in the industry. An opinion columnist at CEOWORLD magazine, Danielle has experience in business development and management, operations, and related fields. In this episode, we talked about business development, marketing operations, pricing...

Jim Johnson is the Head Coach of ContractorCoachPRO, a full service coaching company for home service contractors. He has worked closely with over 1,500 contractors and coached 300+ more, and has seen just about every way of succeeding or failing as a contractor, from contractors doing less than $1 million in revenues to companies making over $100 million.

In this episode, we talked about contracting, leadership development, business consulting, team building...

Sky Stephens is the co-founder of the Association of Professional Builders, a business coaching company that provides cutting-edge systems, world-class support, and sales & marketing training to the construction industry. She has been working with builders since 2014, helping them grow their businesses sustainably and consistently. In this episode, we talked about marketing communications, social media marketing, strategic planning, CRM, sales management...

Eric Siu is the CEO of both the content intelligence software ClickFlow and the digital marketing agency Single Grain. He has worked with major clients such as Amazon, Airbnb, Salesforce and Uber to acquire more customers. He also hosts two podcasts with more than 30 million combined downloads to date: Marketing School with Neil Patel and Leveling Up.

In this episode, we talked about digital marketing, marketing consulting, advertising, search engine marketing...

David Litwin has been in the branding and advertising industry for over three decades, working with notable Fortune 500 companies like Hewlett Packard, IBM, Sony, Pacific Bell and Sun Microsystems. He started two agencies, the second of which generated over 3M dollars in revenue in its first 24 months of operation, and authored the books Cre8tve Success, MLK2.0, Mission, Parables & Parallels, and The Wonder Story. In this episode, we talked about brand strategy, marketing, digital and print design...

Sean Castrina has started over 20 businesses in two decades, and runs a multimillion dollar service company along with other startups. He is the host of The Ten Minute Entrepreneur podcast, and is the bestselling author of the books 8 Unbreakable Rules for Business Startup Success, The Greatest Entrepreneur in the World, and World's Greatest Business Plan.

In this episode, we talked about entrepreneurship, small business, leadership...

Al Levi has been rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. After starting and growing his own business, he was able to sell the business to then retire before reaching 50. He is the author of The 7-Power Contractor, and helped in co-authoring the book The Home Service Millionaire. In this episode, we talked about entrepreneurship, contracting, leadership, staffing...

Bryan Clayton is the CEO and cofounder of GreenPal, an online marketplace that connects homeowners with local lawn care professionals. Described as the "Uber for lawn care" by Entrepreneur magazine, GreenPal has over 100,000 active users completing thousands of transactions per day, and more than $20 million in annual revenue. Bryan was also the founder of Peachtree Inc, a company which grew from 0 to 150 employees until 2013. In this episode, we talked about small business growth, marketing, profitability...

Laura Tolhoek is a Certified Human Resource Leader (CHRL) through the Human Resources Professional Association (HRPA), with over 15 years of experience in using sound HR practices with a pragmatic approach to improve business performance. As the proprietor of Essential HR Canada, she and her team work with clients, including major players in the restaurant, foodservice and retail world, in sorting through details and providing solutions.

In this episode, we talked about recruitment, employee development, employee retention...

Jim Fetter is the owner of Aire Serv of Sumter, a provider of commercial and residential heater and air conditioning services in Sumter, South Carolina. Formerly the owner of an HVAC business called Jim's Heating & Air Conditioning, he decided to become an Aire Serv franchisee in 2015, bringing nearly three decades of experience in the HVAC industry to the table.

In this episode, we talked about small business, HVAC, franchising...

Shawnna Weber is the CEO of Edgewood Business Solutions and the host of the Faces of Finance podcast. In 2011, she started the company, which specializes in business consulting, accounting, and bookkeeping. Collaborating with entrepreneurs, her team has managed over $60 million in assets across their client base, and have negotiated and implemented strategies saving companies over $1 million over the past 6 years. In this episode, we talked about accounting, strategic planning, bookkeeping...

Peter Lewis is an entrepreneur based in Ephrata, Pennsylvania. He is the president of 7XDirect, a firm that specializes in lead generation and advertising for HVAC companies. 7XDirect's long-term vision is to become the best marketing for home services that money can buy.

In this episode, we talked about marketing, blogging, data analysis, social media, lead generation...

Marc Tatarsky is the SVP of Marketing at FieldAware, a field service management software company. Throughout his 25 years of professional marketing and business experience, he has held various leadership positions in Marketing, Finance, Human Resources, and Consulting. This industry veteran has served as an agent of growth at some of the world's largest technology companies, including Pactera Technologies, Accenture and NTT Data Services.

In this episode, we talked about marketing, finance, human resources, project management, consulting, international development, data...

Wesley Bloeme is a ‌young‌ ‌entrepreneur‌ ‌who was‌ ‌able‌ ‌to‌ ‌graduate‌ ‌debt-free‌ ‌because‌ ‌of‌ ‌his‌ ‌business‌ ‌pursuits. He‌ ‌started‌ ‌College‌ ‌Student‌ ‌Pressure‌ ‌Washing‌ ‌as‌ ‌a‌ ‌way‌ ‌to‌ ‌earn‌ ‌extra‌ ‌money‌ ‌during‌ ‌‌his‌ ‌Freshman‌ ‌year‌.‌ After‌ ‌graduating,‌ ‌he‌ ‌grew ‌his‌ ‌company‌ ‌under‌ ‌a‌ ‌new‌ ‌brand, WiseGuys‌ ‌Pro-Wash, which is‌ ‌now‌ ‌the‌ ‌fastest‌ ‌growing‌, ‌highest‌ ‌rated‌ ‌exterior‌ ‌cleaning‌ ‌company‌ ‌in‌ ‌Atlanta‌. In this episode, we talked about pressure washing, customer service, leadership, sales...

Val Sigmon is the President of Entrematic, a global leader in entrance automation. He began his career in 1995 as an assistant Door Center manager at Amarr (now part of Entrematic). Since then, he has held several executive roles within the company across multiple areas, including sales, customer service, product structure, applications engineering, supply chain, and human resources.

In this episode, we talked about sales management, new business development, customer service...

Randy Stanbury is the author of The Small Business Freedom Formula, and is the founder and CEO of 4 Level Coach. At only 23 years of age, he founded Service Freight Systems in 1995, grew the business until it generated multiple-millions-of-dollars in annual revenue and eventually sold it for a considerable amount. Now, he works with entrepreneurs in finding freedom by leveraging employees' strengths.

In this episode, we talked about coaching, leadership, entrepreneurship, strategy...

Dave Euse had two decades of experience in SEO and raising the profile of clients on the online realm. Now, he's a year into running a service that connects homeowners with top-quality contractors, ensuring a successful professional relationship for both parties.

In this episode, we talked about leadership development, business consulting, marketing, consulting, demand generation, performance marketing...

Susan Frew is the author of Pufferfish Effect. A CEO, professional speaker, and business coach, she propelled her family business to reach the Inc. 5000 with her own formula and experience, simultaneously overcoming a devastating employee theft that almost took their company down. She has coached 150 different companies and 17 different trades to success during the 2008 Recession, and has honed her skills across two decades to help business owners overcome adversity and achieve success.

In this episode, we talked about business consulting, leadership development, change management, budgeting...

Josh Trees started We Hang Christmas Lights, a Christmas light installation business, in 1997 for residential and commercial clients in Temecula, California. By the third year of his business, he hit a net profit of right around $138,000, and to this day, his business continues to enjoy the benefits of incredibly fast growth.

In this episode, we talked about marketing, business strategy, recruitment, seasonal businesses...

Donnie Shelton is the owner-operator of Triangle Pest Control and Coalmarch Productions, both of which he has grown to multi-million dollar enterprises within the last 10 years. He is the author of two books on business development, Build and Grow! A former United States Air Force Reserve pilot and software developer for a Fortune 500 company, he is an innovator with a proven track record of helping entrepreneurs beat strategic growth challenges in the pest control and lawn care industries.

In this episode, we talked about team leadership, project management, business development, pest control, software development...

Jerry Isenhour is a speaker, mentor, coach, educator, and the author of Chaos to Reinvention: How to Turn Chaos into Clarity. He built various businesses from the ground up, including a chimney service business, a fireplace & outdoor living retail operation, and a manufacturing entity. Launched in 2010, his business coaching service, CVC Coaching, primarily assists professionals in the chimney and venting industry.

In this episode, we talked about strategic planning, new business development, sales, small business, marketing strategy...

Danielle Hayden is the co-owner of Kickstart Accounting, Inc. where she helps business owners with bookkeeping, financial analysis, and education. She is the author of the Profit Planner book series. After being a corporate finance officer for over ten years, she now assists female entrepreneurs in better understanding their numbers.

In this episode, we talked about accounting, finance, bookkeeping, auditing, strategic planning, small business...

Matt Granados is an author, keynote speaker, and highly sought-after motivational coach. He has helped thousands of others implement an effective and replicable system for motivating even the most unfit and unmotivated individuals over the last decade. Matt has shared his techniques and strategies with professional organizations of all industries and sizes, including Google, Twitter, and the United States Air Force. In this episode, we talked about customer service, leadership,marketing...

Adam Coffey is the best-selling author of The Private Equity Playbook. Over the past two decades, he has served as President and CEO of three national private equity-backed service companies, and currently leads CoolSys, a commercial refrigeration and HVAC service company. The Orange County Business Journal named him one of their Most Influential Leaders, and made him part of their prestigious OC Top 50.

In this episode, we talked about mergers and acquisitions, strategic planning, operations management...

Matthew Woodward has published numerous detailed tutorials and case studies focused on helping entrepreneurs grow their businesses. Since 2012, he has helped thousands of people reach success in increasing traffic and profits. A multi-awarded SEO expert, he has been a speaker at events all over the world including Las Vegas, New York, London, Barcelona, Bangkok, Bali, Romania, Costa Rica and many more.

In this episode, we talked about SEO, digital marketing, blogging...

Cheryl McRae is the director of vertical marketing at Scorpion. She is an award-winning professional with over 15 years of national and international marketing experience in telecommunications, biomedical, software, real estate, travel, financial, automotive, and retail. Josh Smith is the VP of marketing at Scorpion's Home Services division. He continually sharpens the team with industry knowledge, support, and tools to ensure that home services professionals increase their revenue and grow their businesses. In this episode, we talked about digital marketing, product positioning and branding, leadership and motivation, team building and management....

Jim DuBois is the founder and CEO of Squeegee Pros, Inc., a window cleaning/pressure washing company, as well as WindowWashingWealth.com, a coaching program that helps window cleaners turn their business into a scalable, systemized operation on auto-pilot. He has grown his company into a 7-figure business through effective sales and marketing. He also writes for the American Window Cleaner Magazine. In this episode, we talked about small business, strategic planning, new business development...

David Carroll is the serial entrepreneur who conceptualized the automated Direct Mail marketing tool Dope360. He is the founder of DOPE Marketing, a marketing business that provides data and advertising services for small and medium-sized businesses. In 2011, he opened Lions Share Maintenance, a company specializing in exterior cleaning and restoration for residential and commercial properties.

In this episode, we talked about direct mail marketing, market research, email marketing, audience targeting...

Aaron Gaynor is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. With a decade's worth of experience, Aaron has grown his business to a team of 87 strong, even through a recession-battered economy. He has won multiple awards and recognition for his work, including the 2013 National Green Plumber of the Year award from Green Plumbers USA.

In this episode, we talked about contract negotiation, team building, plumbing, strategic planning...

Jason Cutter is the author of the book Selling With Authentic Persuasion and the host of The Sales Experience podcast. After observing issues that were repeatedly affecting business-to-consumer (B2C) inside sales teams, particularly those spending money on inbound leads, he started Cutter Consulting Group to tackle those problems and present solutions.

In this episode, we talked about business consulting, management consulting, public speaking, team building, lead generation, outsourcing...

Spencer Powell is the President at Builder Funnel, and the host of Builder Funnel Radio. He helps companies improve their websites and drive more qualified traffic to their businesses. He has been a featured speaker on inbound marketing at various events, including the Builder 20 Group in Austin, Texas, the Builder 20 Group in Orlando, Florida and the Inbound Conference 2012 in Boston.

In this episode, we talked about marketing strategy, digital marketing, inbound marketing, SEO, lead generation...

Angela Johnson has been working at A1 Garage Doors since 2008. An accomplished and results-driven operations manager who has mastered overseeing business operations and driving business development, she has had almost three decades of professional experience in the fields of customer service and sales management.

In this episode, we talked about telemarketing, client service, sales management, training...

Ravi Abuvala is a successful serial entrepreneur, and the chief scaling officer of Scaling With Systems, a firm that has helped businesses improve their systems to increase their appointment rate with high-ticket clients. In less than a decade, he has scaled and founded multiple companies, has worked with over 500 firms worldwide, and has placed nearly 600 fully-trained virtual assistants for his clients.

In this episode, we talked about paid advertising, lead generation, digital marketing, delegation...

Lars Kristensen is an entrepreneur, marketer, and the founder and CEO of NiceJob, a company that specializes in reputation marketing for small businesses. He also established WindowCleaning.com, a premier network of window cleaners in North America serving more than 900 locations, and Stromme, a Digital Ad Agency delivering results for Samsung, Nestle, and other major brands worldwide.

In this episode, we talked about marketing strategy, reputation marketing, digital marketing, entrepreneurship...

Martha Woodward is the co-founder of Quality Driven Software, a successful service business in Oklahoma. Despite living 90 miles away from it, Martha leads her employees effectively with a hands-off management style that she developed over the years. A frequent speaker and online teacher, she emphasizes the need for company culture turnaround and workforce empowerment. Her methods have helped many entrepreneurs develop a self-directed, self-motivated company culture that lets them enjoy freedom in their business. In this episode, we talked about recruitment, employee retention, customer service, business management...