Coaching for Leaders

Sharone Bar-David is a leading Canadian expert on workplace incivility and author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*. She is particularly passionate about her work with abrasive leaders — the highly talented people whose interpersonal style rubs people the wrong way and creates distress in the work environment.

The three contexts that pose a risk:

1. Routine (To mitigate risks, Cultivate)
2. Sensitive (To mitigate risks, Calculate)
3. Problem (To minimize damage, Compensate)

• How to not cross the line

• Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*
• Hey (We’re Not All) Guys! Why I Don’t Use “You Guys”

• How to Tame Workplace Incivility, with Sharone Bar-David (episode 210)
• Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
• How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290)
• How to Make Inclusion Happen, with Deepa Purushothaman (episode 307)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Corrinne is an accredited Master Certified Coach with the International Coaching Federation and a certified Neuro-Linguistic Programming Practitioner. She’s the author and co-author of several leadership books, most recently Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More*.

• You’re not developing your people if you’re constantly giving them all the answers.
• If you don’t have an awareness of something, you can’t change it.
• Ask your reports, “What have you tried so far, and what do you think I’m going to tell you to do?”

• Why being clever doesn’t always make you a better manager

• Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More*
• Special book offer for Australian listeners (Use code: COACHINGFORLEADERS)
• Free resources for leaders from Corrinne
• Corrinne’s Leaders Who Ask program

Download my highlights from Leaders Who Ask in PDF format (free membership required).

• How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
• These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
• The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)

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Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*.

• Women often back off when they see things get competitive.
• Don’t confuse other people in the workplace with relationships you’ve had in the past.
• When negotiating, women should focus more on the relationship.

• Behavior has changed, attitudes haven’t
• Don’t be the company’s conscience

• Nice Girls Don’t Get the Corner Office* by Lois Frankel
• Nice Girls Don’t Get Rich* by Lois Frankel
• The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace* by Shaunti Feldhahn
• “Ask Liz” with Liz Weston
• Connect with Lois Frankel on LinkedIn

Download my highlights from Nice Girls Don’t Get the Corner Office in PDF format (free membership required).

• How to Handle Workplace Bullying, with Jill Morgenthaler (episode 172)
• How to Tame Your Inner Critic, with Tara Mohr (episode 232)
• How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
• How to Help the Underdog Thrive, with Terry Lipovski (episode 275)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jason Brooks is a member of the Coaching for Leaders Academy and principal of a high school in Los Angeles.

• People respond to honesty from a leader.
• Admitting that you don’t know all the answers helps build bridges and gets your team working together.
• Deciding what not to do can actually be harder than deciding what to do.
• Working out a vision for your life can reduce the constant anxiety of wondering whether you’re making the best use of your time.

• Racism in America, with Jason Brooks
• The Power of Vulnerability, with Brené Brown

• How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
• How to Deal With the Diminishers, with Liz Wiseman (episode 305)
• How to Create a Vivid Vision, with Cameron Herold (episode 345)

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Howard “H” White was an NBA draft pick until knee injuries put a stop to his basketball career. Today he is vice president of Jordan Brand and has been with the company for thirty-five years. With Nike’s support, he founded the Believe to Achieve program, an innovative traveling seminar designed to encourage youth to believe in themselves and adults to mentor them. He’s the author of the book by the same name: Believe to Achieve: See the Invisible, Do the Impossible*.

• We often set our sights too low.
• Others often see things in us that we don’t see ourselves.
• How do you make others see the best in themselves?
• Everybody wants something in life, but there are very few who are willing to give up anything to get it.

• Developing realistic expectations

• Believe to Achieve: See the Invisible, Do the Impossible* by Howard “H” White

Download my highlights from Believe to Achieve in PDF format (free membership required).

• Sin by Silence, with Olivia Klaus (episode 103)
• Find Courage to Speak When It Matters Most, with Allan McDonald (episode 229)
• The Way to Grow Your Leadership Career, with Ron Wallace (episode 267)
• The Choice for Compassion, with Edith Eger (episode 336)

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Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast.

• Andrew asked about dealing with change on a personal level.
• Katie asked about inspiring movement for more recognition in her organization.
• Thomas asked for suggestions on his new role overseeing two related, but different, departments.
• Loveleena was looking for a suggestion for an article on executive presence.
• Paul asked for ideas on leading a full commissioned sales team.

• Transitions: Making Sense of Life’s Changes by William Bridges*
• Managing Transitions: Making the Most of Change by William Bridges*
• Leading Change by John Kotter*
• Our Iceberg is Melting by John Kotter*
• Drive: The Surprising Truth About What Motivates Us by Daniel Pink*
• That’s Not What I Meant!: How Conversational Style Makes or Breaks Relationships by Debra Tannen*
• The Look & Sound of Leadership podcast episodes on executive presence from Tom Henschel
• Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brené Brown*

• Benefits You Get from a Recognition Program, with Michelle Smith (episode 79)
• Ten Steps to Create a Recognition Program, with Michelle Smith (episode 80)
• The Four Unique Types of Teams, with Susan Gerke (episode 138)
• How to Create Team Guidelines, with Susan Gerke (episode 192)
• Start with Why, with Simon Sinek (episode 223)
• How to Succeed with Leadership and Management, with John Kotter (episode 249)
• Enhance Your Executive Presence, with Tom Henschel (episode 316)
• How to Lead Top-Line Growth, with Tim Sanders (episode 299)
• Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)
• The Path to Start Leading Your Team, with John Piñeiro (episode 349)
• Three Steps to Great Career Conversations, with Russ Laraway (episode 370)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Dan Schawbel is a New York Times bestselling author, a partner and research director at Future Workplace, and the founder of both Millennial Branding and WorkplaceTrends.com. He is the bestselling author of two career books, Promote Yourself* and Me 2.0*, and now his newest book, Back to Human: How Great Leaders Create Connection in the Age of Isolation*.

• We have to learn at the speed of business.
• Make learning a central part of what we do.
• The best source of knowledge is our coworkers.
• People learn by doing.
• Make learning a part of your daily routine.
• In addition to traditional things like pay and benefits, many prospective employees are also interested in what they’ll learn on a job.

• Back to Human: How Great Leaders Create Connection in the Age of Isolation by Dan Schawbel *

• Promote Yourself (and Others) Through Intrapreneurship, with Dan Schawbel (episode 163)
• How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236)
• Essentials of Adult Development, with Mindy Danna (episode 273)

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Seth Godin was recently inducted into the American Marketing Association’s Hall of Fame and is the author of one of the most popular blogs in the world. He founded TheMarketingSeminar.com and the altMBA. Seth is the author of eighteen best‑sellers that have been translated into more than thirty‑five languages, including his newest book, This Is Marketing: You Can’t Be Seen Until You Learn to See*.

• The world is fragmented into many groups; there is no more mass market.
• Each of us has the ability to market the work we are doing through our actions.
• The hard work begins by choosing the smallest group of people you can live with and ignoring everyone else.
• Pick ten people. Find something that will amaze and delight the ten. And if you can’t, then start over.

• This Is Marketing* by Seth Godin
• Tribes* by Seth Godin
• Permission Marketing* by Seth Godin
• First, ten by Seth Godin

Download my highlights from This is Marketing in PDF format (free membership required).

• Getting Things Done with David Allen (episode 184)
• Start With Why Featuring Simon Sinek (episode 223)
• How to Be a Non-Conformist, with Adam Grant (episode 238)
• How to Succeed with Leadership and Management, with John Kotter (episode 249)

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Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.

Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.

Three points to the breakdown of communication:

1. The Frame (the storyline)
2. The Pace (how fast)
3. The Direction (what issues you’re talking about)

Three steps of compassionate curiosity:

1. Acknowledging emotions
2. Getting curious with compassion
3. Joint problem solving

• Kwame’s Negotiation guide
• Negotiate Anything podcast by Kwame Christian
• Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life* by Kwame Christian
• Anchoring episode on Negotiate Anything

Download my highlights from Finding Confidence in Conflict in PDF format (free membership required).

• Negotiating As If Your Life Depended On It, with Chris Voss (episode 262)
• Negotiation Tactics for Results, with Kwame Christian (episode 311)
• Have Conversations That Matter, with Celeste Headlee (episode 344)

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Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

• Samantha asked about what to do if you have a problem employee that is affecting the team.
• Pat asked about how to show respect for difficult work while also setting clear boundaries for ethical behavior.
• Ashish asked about using buzzwords and complexity vs. keeping language simple.
• Craig wanted to know how to influence people whom you have no direct control.

• Theory in Practice* by Chris Argyris
• Temple Grandin
• Double-loop learning
• Team of Teams* by General Stanley McChrystal

• What Search Dogs Can Teach You About Engagement (episode 25)
• Use Power for Good and Not Evil (episode 254)
• How to Challenge Directly and Care Personally (episode 302)
• Five Steps to Hold People Accountable (episode 306)
• Executive Presence with Your Elevator Speech (episode 316)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Parker Palmer is the founder and senior partner emeritus of the Center for Courage & Renewal and is a world-renowned writer, speaker, and activist who focuses on issues in education, community, leadership, spirituality and social change. He is the author of the newly published book, On the Brink of Everything: Grace, Gravity, and Getting Old*.

• “The unexamined life is not worth living.” —Socrates
• Encourage people to examine the fears they have about looking inward.
• When we befriend what we are afraid of, it will become our friend.
• “If you can’t get out of it, get into it.” —Outward Bound motto
• Focus on building goodwill in your business because it repays many times over.

• On the Brink of Everything: Grace, Gravity, and Getting Old* by Parker Palmer
• The New Better Off: Reinventing the American Dream* by Courtney Martin
• Outward Bound

Download my highlights from On the Brink of Everything in PDF format (free membership required).

• How to Tame Your Inner Critic, with Tara Mohr (episode 232)
• The Power of Solitude, with Mike Erwin (episode 308)
• The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Executive coach Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.

• An offsite doesn’t have to actually be offsite, but it needs to be treated like it is.
• What do you want the team to know that they don’t know now? Or what do you want them to be able to do that they can’t do now?
• An offsite is a great way to just talk and have experiences together that you don’t normally have time for.
• Really skilled facilitation is an art, not a science.
• Think about the why before the what.
• A good offsite is the start of a process, not the end of a process.
• If the offsite is really productive, it creates more work.
• Leaders should adopt the language of the offsite and use it repeatedly so people don’t forget.

• How to balance fun versus professional in an offsite

• Fieldbook of Team Interventions: Step-by-Step Guide to High Performance Teams* by Harry Eggleton and Judy Rice
• Liberating Structures
• Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators* by Patrick Lencioni
• The Thiagi Group
• Leading Offsites episode from The Look & Sound of Leadership

• The Four Unique Types of Teams, with Susan Gerke (episode 138)
• How to Create Team Guidelines, with Susan Gerke (episode 192)
• How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

James Clear is an author and speaker focused on habits, decision-making, and continuous improvement. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB. He’s the author of the new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones*.

• Goals are great for deciding what direction you want to head, but to actually get there it’s all about your systems.
• Results aren’t what needs to change; the processes and habits are what need to change.
• Start with the identity you want for yourself and build your habits to reinforce that identity.
• Your habits are what prove your identity to yourself.
• Habits are like compound interest for self-improvement.

• How habits reinforce your identity

• Atomic Habits* by James Clear
• James Clear on Annual Reviews

• Getting Things Done with David Allen (episode 184)
• Create Behavior That Lasts With Marshall Goldsmith (episode 196)
• The Best Way to Make New Habits Reality (episode 217)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mark Ipaviz is a member of the Coaching for Leaders Academy and National Sales Manager at Ozdare where he manages the brand ELEVEN Australia.

• Create an environment where people come to work absolutely loving every second of their day.
• If you create an environment where everyone feels loved, you create a family.
• If you take care of your people, they will take care of your customers.

• ELEVEN Australia
• How to Win Friends and Influence People* by Dale Carnegie
• The 7th Habits of Highly Effective People* by Stephen Covey
• The 5 Levels of Leadership by John Maxwell
• The Coaching Habit* by Michael Bungay Stanier

• These Coaching Questions Get Results (episode 237)
• How to Get the Ideal Team Player (episode 301)
• Your Permission to Fail (episode 338)
• Three Steps to Great Career Conversations (episode 370)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Scott is the founder and CEO of charity: water, one of the most visible non-profit organizations in America. He’s author of the new book Thirst: A Story of Redemption, Compassion, and a Mission to Bring Clean Water to the World.

• If you’re chasing the wrong things there will never be enough.
• To do remarkable things you must have remarkable clarity of vision.
• Pick one thing and focus all of your energy on it.

• Thirst by Scott Harrison*
• Video: The Spring
• Thirstbook.com
• The Spring

• How to Be a Non-Conformist, with Adam Grant (episode 238)
• Four Steps to Get Unstuck and Embrace Change (episode 297)
• Six Tactics to Achieve Extraordinary Performance (episode 337)

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Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For* and the creator of the The Good Accountability course*.

• People often separate their career goals from the personal development goals, and it doesn’t have to be that way.
• Leaders often have a quick chat and then leave the conversation without actually making any deep connections.
• We often don’t ask a question and leave it enough time to breathe.
• Employees get lots of feedback, but it’s often not helpful feedback.
• Think about feedback as a diagnostic tool.
• Leaders no longer need to be the problem solvers — they need to help make space for others to solve problems.
• Employees are looking for emotional transparency.

• Emotional Intelligence and Women in the Workplace

• The Good Accountability course*
• Good Authority by Jonathan Raymond*
• Refound

Download my highlights from Good Authority in PDF format (free membership required).

• Five Steps to Hold People Accountable (episode 306)
• The Path of Humble Leadership (episode 363)
• Three Steps to Great Career Conversations (episode 370)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Lynne Whiteford is a talent management executive who’s led in many capacities, including a focus in learning, leadership development, success planning, and organizational design. Most recently she served as vice president at Disney ABC Television Group.

1. Recognize and leverage your defining moments.
2. Realize that careers are not straight lines. It’s okay to not know the next step and to experiment. Careers get messy for all of us, at least sometimes, along the way.

• Growth Mindset Helps You Rise From the Ashes (episode 326)
• How to Be a Happier Person (episode 334)
• Three Steps to Great Career Conversations (episode 370)

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Ken Nowack is a licensed psychologist and President and Chief Research Officer of Envisia Learning. Ken also serves as Chief Learning Officer of Organizational Performance Dimensions and is a member of the Consortium for Research on Emotional Intelligence in Organizations and is a lecturer at UCLA’s Anderson School of Management.

The three types of assessments:

1. Personality and style-based tools
2. Skills and abilities
3. Interests, values, and motives

• talenttools.org
• Clueless* by Sandra Mashihi and Kenneth Nowack
• Envisia Learning
• Finding the Career That Fits You*
• The Ultimate Guide to Using Your Strengths to Get Hired*

• Susan Cain on The Power of Introverts (episode 44)
• Leverage StrengthsFinder for Your Team (episode 293)
• How to Leverage Your 360 (episode 341)

Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.

Russ has had a diverse 28 year operational management career. He was a Company Commander in the Marine Corps before starting his first company, Pathfinders. From there, Russ went to the Wharton School, and then onto management roles at Google and Twitter. He then co-founded Candor, Inc., along with best selling author and past guest Kim Scott.

Over the last several years, Russ served as the Chief People Officer at Qualtrics, and is now the Chief People Officer for the fast-growing venture capital firm, Goodwater Capital, where he is helping Goodwater and its portfolio companies to empower their people to do great work and be totally psyched while doing it. He’s the author of the book When They Win, You Win: Being a Great Manager Is Simpler Than You Think

The three career conversations:

1. The life story
2. The career vision
3. The career action plan

Questions to help ask when career visioning:

1. What size company
2. What industry
3. What title

Four steps of the career action plan:

1. Develop your role
2. Get news skills through training
3. Develop your network
4. Talk about next step in your career

• When They Win, You Win: Being a Great Manager Is Simpler Than You Think by Russ Laraway
• Radical Candor* by Kim Scott
• Radical Candor

• An Astronaut’s Guide To Life On Earth (episode 149)
• How Superbosses Master the Flow of Talent (episode 236)
• How to Challenge Directly and Care Personally (episode 302)
• What Great Technical People Leverage From Leadership (episode 312)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Steve Schroeder is a member of the Coaching for Leaders Academy and is a clinical practice manager in the pharmacy industry.

• Listen to what the other person is saying instead of trying to come up with an answer for what they’re doing.
• Don’t worry about solving all the problems — just ask yourself if you asked the right questions to help people solve their own problems.
• In some cases, by not holding people accountable you’re actually hurting their future career.

• The Coaching Habit* by Michael Bungay Stanier
• Leading Change* by John Kotter
• Success Talks podcast: Shawn Achor on the Secret to Reaching Big Potential

• These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
• How to Succeed with Leadership and Management, with John Kotter (episode 249)
• The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.

• Jennifer asked about how to not take criticism personally when she receives it.
• Matt wondered if highly emotional intelligent leaders experience self-doubt.
• Lillian asked how she could influence the work that is being delegated to her.
• Amber wanted to know what she could do to address organizational change fatigue.

• Jennifer Garvey Berger at Growth Edge Coaching
• How to Stop Worrying and Start Living* by Dale Carnegie
• Leading Change* by John Kotter
• Our Iceberg is Melting* by John Kotter
• Start With Why* by Simon Sinek
• The EQ Edge* by Steven Stein and Howard Book
• Difficult Conversations* by Douglas Stone, Sheila Heen, and Bruce Patton
• Thanks for the Feedback* by Douglas Stone and Sheila Heen
• Who Moved my Cheese* by Spencer Johnson

• The Seven Steps You Follow To Delegate Work (episode 117)
• How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
• Start With Why, with Simon Sinek (episode 223)
• Turn Followers Into Leaders, with David Marquet (episode 241)
• Essentials of Adult Development, with Mindy Danna (episode 273)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nada Wentzel is Global Solutions Director at the Jonah Group. She is a master coach, facilitator and international speaker, with qualifications in mechanical engineering, neuroscience, and organizational psychology.

• In terms of decision-making, the brain doesn’t actually know the difference between imaginary and real.
• The thought of something bad happening can shift our direction.
• Pain is an 8x stronger motivator than pleasure.
• We’re designed to respond well to stress, but we are not designed to be in a chronic stress mode.
• This about a 2-degree shift and how far a little adjustment can take you.
• Create an optimal stress level that keeps people engaged but not burnt out.
• Discuss the three H’s: Heartache, hero, highlight

• Nada Wentzel
• The Jonah Group

• The Path to Start Leading Your Team, with John Piñeiro (episode 349)
• The Value of Pivoting for Growth, with Beth Garrison (episode 351)
• How Personal Clarity Engages Others, with Jeff Phipps (episode 357)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

John Sanei is a trend specialist, business strategist, keynote speaker, author, entrepreneur, and a Singularity University faculty member, working with clients across industries and around the world. He’s the author of the book What’s Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption* and also the newly released book Magnetiize: Stop the chase. Understand the change. Take control of your future*.

• The lens we use to look at the world and ourselves is actually how the world reacts back to us.
• What we look for is what we find.
• When you finish complaining and moaning, are you empowered or disempowered?
• We have an incredible privilege of choice to either take responsibility or to blame.

The 3 types of victims:

1. Martyr victim – the victim who feels sorry for themselves
2. Arrogant inferior victim – the person who cuts others down so he or she can feel better about themself
3. Arrogant superior victim – the person who thinks all problems are below them, that everybody else is a fool who can’t do anything right

• The Importance of Kindness

• What’s Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption by John Sanei*
• Magnetiize: Stop the chase. Understand the change. Take control of your future by John Sanei*
• John Sanei’s site

Download my highlights from What’s Your Moonshot? in PDF format (free membership required).

• Ten Ways to Pick Yourself Up When You’re Beaten Down (episode 85)
• How to Tame Your Inner Critic, with Tara Mohr (episode 232)
• The Power of Solitude, with Mike Erwin (episode 308)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Michelle is Founder and CEO of Lucenscia, a human potential and business strategy firm dedicated to developing leaders and organizations with positive impact in the world. Michelle is a faculty member and Meta-Coach for Daniel Goleman’s inaugural Emotional Intelligence Coaching Certification Program. Her work has been featured by the Human Capital Institute, the Mindful Leadership Summit, Leadership Excellence, and Chief Learning Officer.

• Mindfulness is paying attention to what’s happening in the present moment — in the body, in the mind, in the external environment — with an attitude of curiosity and kindness.
• What are you thinking, and how is that impacting your interaction with the person before you?
• There is a different quality of experience when you’re paying attention to what’s happening.
• The easiest way to get started with mindfulness is to focus on your breathing.

• Michelle on Clarity and Resilience

• Emotional Intelligence Coaching Certification
• Search Inside Yourself Leadership Institute
• Lucenscia (Michelle’s firm)
• Flourish by Martin E. P. Seligman*
• In Group vs Out Group with David Eagleman *

• Unconscious Bias: Turning Discovery and Awareness Into Action and Impact
• Finding the Space to Lead: A Practical Guide to Mindful Leadership* by Janice Marturano
• Search Inside Yourself: The Unexpected Path to Achieving Success, Happiness* by Chade-Meng Tan
• The Emotional Life of Your Brain: How Its Unique Patterns Affect the Way You Think, Feel, and Live — and How You Can Change Them* by Richard Davidson and Sharon Begley
• Mindfulness for Beginners: Reclaiming the Present Moment — and Your Life* by Jon Kabat-Zinn
• The Mindful Day: Practical Ways to Find Focus, Calm, and Joy From Morning to Evening* by Laurie Cameron
• Creating Mindful Leaders: How to Power Down, Power Up, and Power Forward* by Joe Burton

• Have Conversations That Matter, with Celeste Headlee (episode 344)
• Enhance Your Self-Awareness, with Daniel Goleman (episode 353)
• The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

• Garfield asked about how to lead a team that doesn’t have enough to do.
• Kevin wondered how his disability might be affecting his ability to lead his team.
• Roland asked for advice on working for a disengaged leader.
• Jane wanted to know if she should stay with her organization if there’s no clear path forward to make things better.

• The 7 Habits of Highly Effective People* by Stephen Covey
• Scrum
• Seth Godin’s blog
• Leading Change* by John Kotter
• Our Iceberg is Melting* by John Kotter and Holger Rathgeber
• Feel the Fear and Do It Anyway* by Susan Jeffers

• How to Tame Your Inner Critic, with Tara Mohr (episode 232)
• How to Succeed with Leadership and Management, with John Kotter (episode 249)
• How to Actually Move Numbers, with Chris McChesney (episode 294)
• How to Create a Vivid Vision, with Cameron Herold (episode 345)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Ed Schein is Professor Emeritus of MIT’s Sloan School of Management. He is the author of many books and publications, including the new book Humble Leadership*. Peter Schein is the cofounder and COO of the Organizational Culture and Leadership Institute and co-author of Humble Leadership*.

• The problems today’s leaders face are becoming more and more complex, and leaders can no longer be expected to know all the answers.
• All people are vulnerable in one sense because nobody knows everything.
• The value systems of many companies do not incentivize managers to get the most out of their teams, instead of rewarding managers for playing up to management.

• Transparency, Openness, and Safety

• Humble Leadership* by Edgar and Peter Schein
• Organizational Culture and Leadership Institute

• How to Be a Non-Conformist, with Adam Grant (episode 238)
• Turn Followers Into Leaders, with David Marquet (episode 241)
• How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)
• How to Be a Happier Person, with Neil Pasricha (episode 334)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

John Corcoran is a recovering attorney, writer, and former speechwriter to both President Bill Clinton and the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his own law firm in the San Francisco Bay Area catering to small business owners and entrepreneurs. He is also the creator of Smart Business Revolution, Rise25, and the Smart Business Revolution podcast.

• You have to place a premium on relationships, no matter what industry you’re in.
• Many people resist pivoting because of the relationships they might leave behind.
• If you’re not hearing No very often, you’re not trying hard enough.
• If you get No’s, it means you’re on the cusp of a new level.

• Rise25
• Smart Business Revolution
• Smart Business Revolution podcast

• How To Create Your Personal Networking Plan, with John Corcoran (episode 106)
• Six Ways to Recover From a Bad First Impression, with John Corcoran (episode 169)
• Get ROI From Professional Associations, with John Corcoran (episode 209)

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Michael Bungay Stanier is the founder of Box of Crayons, a company best known for teaching 10-minute coaching so that busy managers can build stronger teams and get better results. He’s the author of The Coaching Habit*, a Wall Street Journal bestseller that’s been the #1 coaching book on Amazon since its release.

• If you become more coach-like, you’ll be able to have more impact without working as hard.
• Every culture is different, so they’ll require different systems.
• Focus less on performance appraisals and more on coaching conversations.
• There is a natural tension between the organization as a machine and the human beings who work there.

• The Truth & Lies of Performance Management report
• The Coaching Habit* by Michael Bungay Stanier

Download my highlights from The Truth & Lies of Performance Management in PDF format (free membership required).

• These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
• The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
• Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Dave shares relevant dialogue from recent interactions with Coaching for Leaders listeners.

“The beginning of wisdom is the definition of terms.” -Socrates

“You can have everything in life you want if you’ll just help enough other people get what they want.” -Zig Ziglar

• Leadership is where you are going. Management is how to get there.
• Mentoring should be a two-way street. The mentor should be getting as much insight and wisdom as the mentee.
• Real selling is providing solutions to problems and building relationships.
• At the root of every human conflict is unclear expectations.

How to Manage a Sales Organization

• Getting Things Done* by David Allen
• Todoist
• Things
• OmniFocus
• LearnOmniFocus.com*
• Full Focus Planner*
• Steve Jobs Stanford Commencement Address
• How I Became The Fresh Prince of Bel-Air
• Financial Intelligence* by Joe Knight
• The 100 Best Business Books of All Time* by Jack Covert, Todd Sattersten, and Sally Haldorson*
• Youtility* by Jay Baer
• Law 101* by Jay Feinman
• Let’s Get Real or Let’s Not Play* by Mahan Khalsa and Randy Illig
• The Coaching Habit* by Michael Bungay Stanier
• Dave’s GoodReads
• Dealstorming* by Tim Sanders (Bonus Audio)

• What Is Coaching and Why It’s Different From Other Development Tools (episode 4)
• To Sell is Human, with Daniel Pink (episode 84)
• Getting Things Done, with David Allen (episode 184)
• How to Create Team Guidelines, with Susan Gerke (episode 192)
• How to Make Deep Work Happen, with Cal Newport (episode 233)
• These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
• How to Succeed with Leadership and Management, with John Kotter (episode 249)
• The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
• How to Actually Move Numbers, with Chris McChesney (episode 294)
• How to Lead Top-Line Growth, with Tim Sanders (episode 299)
• The Path to Start Leading Your Team, with John Piñeiro (episode 349)
• The Value of Coaching Certifications (MemberCast 5)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

• Emily asked about how to deal with the overwhelming feeling of wanting to improve on everything at once that’s discussed on the show.
• Bartel asked about what he could do to keep his boss from stealing his ideas.
• Colin asked how he could develop and maintain a growth-oriented mindset without the formal support of his organization.

• Coaching for Leaders Academy
• FeedForward from Marshall Goldsmith
• Life Styles Inventory from Human Synergistics
• The Empowered Manager* by Peter Block

• Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318)
• How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
• Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
• Seven Steps to Landing Professional Development Funding (MemberCast 7)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Mamie Kanfer Stewart is a managerial excellence expert, executive coach, author of Momentum: Creating Effective Engaging and Enjoyable Meetings*, and host of The Modern Manager podcast. She loves helping managers apply the best thinking on human behavior and flourishing in how they lead themselves and their teams.

• There are six reasons to have meetings: connect, align, decide, ideate/brainstorm, plan, and/or produce.
• Set an outcome for the meeting and structure the agenda accordingly.
• Approach other leaders for clarity when the purpose of the meeting is not apparent.
• Consider the impact of unnecessary participants in meetings and decide in advance who needs to be consulted, informed, and engaged.
• Maximize all attendees time by providing clear meeting invitations and concise instructions on pre-work or pre-reading to be completed.

• Momentum: Creating Effective Engaging and Enjoyable Meetings* by Mamie Kanfer Stewart and Tai Tsao
• The Modern Manager podcast

• How to Lead an Offsite, with Tom Henschel (episode 377)
• How to Create Meaningful Gatherings, with Priya Parker (episode 395)
• Moving Towards Meetings of Significance, with Seth Godin (episode 632)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Jeff Phipps is the Managing Director and General Manager for ADP in the UK and Ireland. He’s used what he’s discovered from this podcast to deliver business results, not just in financial terms, but in significant improvements to associate engagement.

Jeff’s three pillars of management:

1. Have a lifelong journey of learning.
2. Commit to diversity.
3. Be clear about the role your business plays in society.

• Create Behavior That Lasts, with Marshall Goldsmith (episode 196)
• Start With Why, with Simon Sinek (episode 223)
• How to Make Deep Work Happen, with Cal Newport (episode 233)
• Turn Followers Into Leaders, with David Marquet (episode 241)
• How to Engage With Humor, with David Nihill (episode 245)
• How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jesse Mecham is the CEO and Founder of You Need A Budget* (YNAB). He’s on a mission to help people stop living paycheck to paycheck, get out of debt, and save more money. He recently released his book by the same name, You Need a Budget*, a Wall Street Journal Bestseller.

• Be as vigilant with your money as you are with your time.
• Constraints allow us to be creative. When your options are endless, you’re frozen.
• Most people’s monthly budgets underestimate actual long-term expenses.
• Your emergency fund should be for more than just things you forgot to plan for.
• Budgeting is about looking forward and actively adjusting.

The Four Rules for Budgeting:

1. Give Every Dollar a Job
2. Embrace Your True Expense
3. Roll With the Punches
4. Age Your Money

• Handling allowances with your kids

• You Need A Budget* (YNAB)
• A Beautiful Constraint* by Adam Morgan and Mark Barden*
• The Opposite of Spoiled* by Ron Lieber

Download my highlights from You Need A Budget in PDF format (free membership required).

• How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
• How to Manage Your Money, with Jill Schlesinger (episode 322)
• Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jody Wodrich is an executive leader in Southern California and has served his organization for over 20 years. On this episode, he shares some of the key leadership skills and considerations when creating an organizational budget.

• When budgeting, think about the big picture.
• Start off simple with the fixed and flexible expenses.
• Money is the foundation behind what you do, but people are the ones implementing them. Think about the people when making budgets.
• If you don’t budget your money, it will just seem to evaporate and you’ll have no idea where it went.
• Don’t just examine your budget once a year.
• Think about how closely you’re watching your money.

• Improve Your Financial Intelligence, with Joe Knight (episode 244)
• How to Benefit From Conflict, with Susan Gerke (episode 263)
• Negotiation Tactics for Results, with Kwame Christian (episode 311)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

• Marcelo asked about how to navigate boundaries between personal and professional relationships.
• Martin asked for advice on handling defensiveness from an employee.
• Louise wanted our advice on negotiating a new position in her company — and potentially stepping away from leadership.

• Books by Edgar Shein*
• The Coaching Habit* by Michael Bungay Stanier
• Dan Pink’s 1-3-20 podcast
• Seth Godin’s Akimbo podcast
• Getting Things Done podcast
• NPR: Up First podcast
• Pod Save the People podcast
• Ear Hustle podcast
• Brains On podcast

• The Seven Steps You Follow To Delegate Work (episode 117)
• How to Manage Former Peers, with Tom Henschel (episode 257)
• The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a new series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s launching an emotional intelligence coaching certification.

• Emotional Intelligence has given us permission to talk about emotion in the workplace.
• Emotional Intelligence is about how well you can manage yourself.
• Self-awareness is fundamental.
• If you have a sense of your true strengths and weaknesses, you can have self-confidence that is based on reality.
• If you feel your emotions flaring up, pause and name what’s going on. That’ll allow the executive part of your brain to take back charge.
• Notice what your triggers are and intentionally avoid them.
• Self-awareness can give you insights into bad habits you might have as a leader.

• Emotional Intelligence Coaching Certification
• Building Blocks of Emotional Intelligence Primers* by Daniel Goleman, et al.
• What Makes a Leader: Why Emotional Intelligence Matters* by Daniel Goleman
• Emotional and Social Competence Inventory

Download my highlights from Emotional Self-Awareness in PDF format (free membership required).

• Create Behavior That Lasts, with Marshall Goldsmith (episode 196)
• The Choice for Compassion, with Edith Eger (episode 336)
• How to Leverage Your 360, with Tom Henschel (episode 341)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Ken Coleman is a Dave Ramsey personality and host of The Ken Coleman Show and the top-rated EntreLeadership Podcast. He’s also the author of One Question: Life-Changing Answers from Today’s Leading Voices*. Ken joined the Dave Ramsey team in 2014 and frequently guest hosts The Dave Ramsey Show, the third-ranked nationally syndicated talk radio show in America.

• The fear of the unknown scares us from changing careers.
• The fear of regret may outweigh other fears.
• Ask yourself who you most want to help and what problem you most want to solve.
• The sweet spot is when you use your top talent to perform your top passion.
• The safe decision is often not the smartest decision.

• The Ken Coleman Show
• EntreLeadership Podcast
• One Question: Life-Changing Answers from Today’s Leading Voices* by Ken Coleman
• Finding the Career That Fits You*
• The Ultimate Guide to Using Your Strengths to Get Hired*

• An Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149)
• How to Know When to Move On (episode 175)
• How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)
• The Benefit of Being a Rookie, with Liz Wiseman (episode 340)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Beth Garrison is the senior consultant of Shaping Development and the owner of Operant Coffee. She is a board certified behavior analyst by training — and previously was the CEO of a non-profit services division. She’s in her second year of membership in the Coaching for Leaders Academy.

• When you create new boundaries, relationships can change.
• Once you’ve set boundaries, you can finally start to focus on the things you always wanted to.
• It’s a good thing to go outside of your direct network to work through tough problems.
• Flexibility is very important in today’s fast-paced world.

• Getting Things Done* by David Allen
• The Power of Weak Connections, with David Burkus (episode 347)
• Pivot* by Jenny Blake
• Permission to Screw Up* by Kristen Hadeed
• The Five Temptations of a CEO* by Patrick Lencioni
• Walden Two* by B. F. Skinner

• Getting Things Done, with David Allen (episode 184)
• How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
• Your Permission to Fail, with Kristen Hadeed (episode 338)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World.

Three Characteristics of an Unstoppable Culture:

1. Putting people first
2. Constantly nourishing your culture
3. Sharing stories relentlessly

• Cultures don’t happen accidentally — they have to be managed.
• Start with your company values and then hire for those values.
• Use peers to help select and interview candidates.
• If the leadership team is not fully engaged, employees will be able to tell.
• Capture customer stories and share them with your employees.
• Set your company vision and expectations, but don’t prescribe how you employees must go about doing it.

• Hire Tough Manage Easy* by Mel Kleiman
• Unstoppable Cultures Fellowship
• Exuberant Dancing Airport Employee Will Instantly Make Your Day More Enjoyable
• How Southwest Airlines Uses Emotional Storytelling To Connect With Its Customers
• Turn the Ship Around* by David Marquet

• Turn Followers Into Leaders, with David Marquet (episode 241)
• How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
• The Way to Capture the Power of Moments, with Chip Heath (episode 329)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

John Piñeiro is a regional sales director for a bio-pharmaceutical company in United States. He’s a longtime Coaching for Leaders listener.

• How to Create Team Guidelines, with Susan Gerke (episode 192)
• How to Steal the Show, with Michael Port (episode 219)
• Start With Why, with Simon Sinek (episode 223)
• How to Manage Former Peers, with Tom Henschel (episode 257)
• How to Actually Move Numbers, with Chris McChesney (episode 294)

• Eager Sellers and Stony Buyers
• The 4 Disciplines of Execution* by Chris McChesney, Sean Covey, and Jim Huling

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

• Emily asked about strategies for growing her career while planning for a future family.
• Patrick asked our advice on how to communicate effectively when multiple cultures are represented in the room.
• Scott wondered about the best ways to transition to leading an accounting team, without having that expertise himself.
• Jennifer asked how she could move up into an executive position.
• Brian wanted to know what he could do to prevent managers from venting to their employees.

• Mind the (Wage) Gap from HBR Women at Work
• slide:ology: The Art and Science of Creating Great Presentations* by Nancy Duarte
• Presentation Zen: Simple Ideas on Presentation Design and Delivery* by Garr Reynolds
• Slidedocs
• Slideuments
• So Good They Can’t Ignore You* by Cal Newport

• How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
• How to Make Deep Work Happen, with Cal Newport (episode 233)
• How to Influence Cross-Culturally, with Erin Meyer (episode 286)
• Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327)
• The Path to Start Leading Your Team, with John Piñeiro (episode 349)
• How to Create a Team Vision (MemberCast 4)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

David Burkus is a best-selling author, a sought-after speaker, and an associate professor of leadership and innovation at Oral Roberts University. His TED talk has been viewed over 1.8 million times, he is a regular contributor to Harvard Business Review, and he’s now listed on Thinkers50. He’s just released his new book, Friend of a Friend*.

• Networking should not just be about meeting total strangers.
• Constantly providing value to your network doesn’t mean you have to be close friends with everyone.
• It’s impossible to maintain close ties with everyone in your network.
• Don’t just rely on close connections, because they’re likely in the same circles as you.
• Weak ties are more likely to provide valuable information.
• When networking, it’s fine to start with your close connections to warm up, but you can’t stop there.
• Don’t let your connections get too dormant — regularly engage with them.
• Follow people on social media to know what’s going on in their lives, and then send them a personal message.
• Make your inner circle diverse to be sure you’re getting the wide-ranging insight you need.
• A diverse network will give you information you wouldn’t otherwise have.

• Friend of a Friend* by David Burkus
• How To Give and Get The Introductions That Will Transform Your Life and Your Career

Download my highlights from Friend of a Friend in PDF format (free membership required).

• How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236)
• New Management Practices of Leading Organizations, with David Burkus (episode 253)
• How to Deal With the Diminishers, with Liz Wiseman (episode 305)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Robbie Samuels has been recognized as a networking expert by Inc. and Lifehacker, and is the author of Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.* He’s a member of the National Speakers Association and has been speaking on the topic of inclusive networking for over a decade. He also hosts the On the Schmooze podcast.

• If you’re brand new to a conference, scan the floor and look for welcoming people. If you don’t see anyone, get in a line somewhere to meet people.
• If you’re a regular at the conference, think of yourself as a host.
• A lot of networking success is about preparation.
• When you go into a session early, don’t just hop on your phone. Talk to people.
• When a line forms to talk to a speaker, work the line. It’s a great opportunity for networking.
• Organizing a networking event at a conference is a great way to meet people.

• 10 Tips for Conference Connections
• Croissants vs. Bagels* by Robbie Samuels
• Contactually
• Quiet* by Susan Cain

Download my highlights from Croissants vs. Bagels in PDF format (free membership required).

• The Secret To Success At Conferences, with Charles Max Wood (episode 73)
• Get ROI From Professional Associations, with John Corcoran (episode 209)
• Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Cameron Herold is the founder of the COO Alliance and the author of several books including Meetings Suck* and The Miracle Morning for Entrepreneurs*, co-authored with Hal Elrod. His new book is Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future*.

• If you don’t have a good idea of where you want to be going, opportunities could pull you away from what you should be doing.
• When you’re clear on your direction, you’ll be able to say yes to the right opportunities and no to the wrong opportunities.
• Most leaders have a vision but they just don’t communicate it clearly.
• A Vivid Vision is a 4-5 page statement, written in the present tense, about where you see your company in three years.
• Create a vivid vision for the whole company and individual ones for each business area.
• Dream up what you’re looking to build and then put together the team and resources to help you do it.
• Just focus on what you want to do, don’t worry about how you’re going to do it.

• Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future* by Cameron Herold
• The Miracle Morning for Entrepreneurs* by Hal Elrod and Cameron Herold

Download my highlights from Vivid Vision in PDF format (free membership required).

• Start With Why, with Simon Sinek (episode 223)
• How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)
• Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez (episode 268)
• How to Create a Team Vision (MemberCast 4)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called “On Second Thought” for Georgia Public Broadcasting in Atlanta. She’s the author of the book We Need to Talk: How to Have Conversations That Matter*.

• Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized.
• When in a conversation, let go of the burden of trying to convince someone of something.
• Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it.
• When you’re trying to take in information, you cannot also be holding an agenda.
• If you don’t know an answer, don’t try to hide it. Just say, “I don’t know, but I’ll find out.”
• People have less empathy towards others than they used to.
• It’s possible to find something in common with almost anyone if you ask a few questions.

• We Need to Talk: How to Have Conversations That Matter* by Celeste Headlee
• 10 Ways to Have a Better Conversation (Celeste’s TED talk)
• Don’t Find a Job, Find a Mission
• Help Make America Talk Again

Download my highlights from We Need to Talk in PDF format (free membership required).

• How to Know What to Ask, with Andrew Warner (episode 198)
• Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
• How to Increase Your Conversational Intelligence, with with Judith Glaser (episode 271)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jordan Harbinger is the critically acclaimed host of The Jordan Harbinger Show. He interviews legendary musicians to intelligence operatives, iconoclastic writers to visionary change-makers. Then he deconstructs the playbooks of the most successful people and challenges his audience to use those insights in their own lives.

• Leaders must be advocates for their team.
• Charming a superior is typically only good for short-term gains, whereas advocating for your team will lay a foundation for future success.
• Research people you’re nervous about meeting, and the more you learn, the more you’ll begin to see they’re just normal people.
• If you’re running a meeting, people want you to set the agenda and control the flow.
• When there is a power distance, do whatever you can to make the distance feel smaller.
• Research the person you’re going to meet with and find something you have in common. This is a way to reach out to them and make you stand out.

• The Jordan Harbinger Show

• How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
• Eight Ways To Use Power For Good (episode 154)
• Use Power for Good and Not Evil, with Dacher Keltner (episode 254)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years.

• When you connect with someone, personalize the message.
• Alumni are a great resource for connections.
• Write useful and educational articles and share them in LinkedIn groups.
• LinkedIn has a very high ranking in Google, so your profile might be the first thing that shows up in search results.
• Recruiters often look at people’s profiles to determine how much they contribute to the community.
• If people connect with you on LinkedIn, you can also offer to them to join your newsletter.
• LinkedIn is a social network, not just a place to put up your resume and never look at it again.

• How to Write a KILLER LinkedIn Profile…And 18 Mistakes to Avoid* by Brenda Bernstein
• How to Write a Stellar Executive Resume: 50 Tips to Reaching Your Job Target* by Brenda Bernstein

Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required).

• How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177)
• How to Ask for Career Help, with Larry Braman (episode 269)
• How to Vastly Improve Your LinkedIn Profile, with Brenda Bernstein (episode 285)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.

In this conversation, Tom shares the strategies he uses to help executive leaders benefit from 360 degree feedback. You will discover the right mindset to enter into, effective ways to process 360 degree feedback, and what to do going forward.

• A 360 gives you feedback from people above you, your peers, and people below you.
• 360s can be career transformative.
• A 360 almost always goes alongside coaching.
• 360s are not a performance management tool.
• If 360s are not done well, they can become dangerous and people are very cautious giving real feedback.
• Don’t try to figure out who said what. Instead, focus on the overall themes.
• The results of a 360 generally should not be totally new information for receivers. They’ve probably already heard the feedback before.

• How to select your 360 raters
• A few of Tom’s best 360 stories

• DiSC Inventory
• Myers-Briggs Type Indicator
• StrengthsFinder

• Three Steps to Soliciting Feedback, with Tom Henschel (episode 107)
• How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
• How to Grow Your Professional Network, with Tom Henschel (episode 279)
• Executive Presence With Your Elevator Speech, with Tom Henschel (episode 316)

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Liz Wiseman is listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers* and Rookie Smarts*.

• When we’re outside of our area of expertise, we have a leaner’s advantage that helps us think outside the box.
• When veterans look at tough situations, they look inside. Rookies look to the outside, which often makes them more flexible and creative.
• It’s more critical to be able to access what’s in other people’s heads than to keep everything in your own.
• In today’s fast-paced world, we’re constantly doing things that have no precedent. In this environment, it’s better to be a quick learner than to try to know everything.
• When we make mistakes but admit and then fix them, we end up with even happier customers and stakeholders.
• It’s good for you to say yes to things you don’t totally know how to do because it keeps you in a healthy rookie mindset.

• Living and Working With Child-like Wonder (Liz’s TED talk)
• Rookie Smarts* by Liz Wiseman
• Multipliers* by Liz Wiseman

Download my highlights from Rookie Smarts in PDF format (free membership required).

• How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
• How to Manage Former Peers, with Tom Henschel (episode 257)
• How to Lead Part-Time Staff, with Chris Deferio (episode 289)
• How to Deal With the Diminishers, with Liz Wiseman (episode 305)

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Bonni is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

• Craig asked about how to influence his organization to restart events that were previously helpful but have been abandoned.
• Marlon asked if it’s appropriate to consider leadership development as a focus for the workplace or only during your personal time.
• Robin asked for a recommendation on a certification or training that would help position her for a next step in adult career and talent development.
• Eric was curious about options for accredited, leadership development certificates at lower cost.

• Teaching in Higher Ed
• Association for Talent Development
• The 12 Week Year* by Brian Moran and Michael Lennington
• Leadership vs. Management episode from The Look & Sound of Leadership podcast by Tom Henschel
• The Sound of Leadership and Management from The Look & Sound of Leadership podcast by Tom Henschel

• How to Succeed with Leadership and Management, with John Kotter (episode 249)
• How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
• Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
• MemberCast 7: Seven Steps to Landing Professional Development Funding (MemberCast 7)

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.