Search this show’s transcripts

Finding Peak w/ Ryan Hanley

en us
Where unreasonable people discuss power, leverage, and influence.
More details
Where unreasonable people discuss power, leverage, and influence.
Sources and links

Episodes

Page 6 · 50 per page

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Carol Roth.


Carol Roth is the Creator of the Future File® legacy planning system, a national media personality, a billion-dollar dealmaker, a brand spokesperson, an investor, a board member & bestselling author of The War on Small Business


In this repeat visit to the podcast, Carol expands on your warning calls two years ago with the War on Small Business with her new book, You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back.


Carol is easily one of my personal favorite economic commentators for her real-world, pragmatic take without bias for political or word games.


I highly recommend pre-ordering Carol's book: You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back.


You are going to love this conversation...


Episode Highlights:

  • Carol expresses her concerns about the changing global financial order and the possibility of a new financial world order. (5:21)
  • Carol clarifies the conflation of central bank digital currency and cryptocurrency issues. (11:35)
  • Carol mentions that people should be vigilant in order to prevent CBDC from being approved by Congress in order to create a digital dollar because CBDC could be sneaked into other legislation, potentially putting freedom and opportunity at risk. (15:51)
  • Carol discusses the importance of people being informed about these issues and being exposed to various sources of information in order to understand the broader implications. (22:19)
  • Ryan discusses the challenges that small business owners face in today's economy, as well as the importance of communicating these realities. (26:09)
  • Carol mentions that individuals, families, and communities should be prepared for a possible shift in living standards as a result of the changing financial world order. (35:08)
  • Carol explains the Fed's responsibility in holding the world reserve currency and the potential consequences of the dollar's decline. (41:32)
  • Carol believes that people are shifting to digital currency out of fear of losing control, but they are unaware of the implications. (48:50)
  • Carol mentions that people are afraid of being independent thinkers because they are afraid of losing their jobs and opportunities, so they don't ask questions they don't want to know the answers to. (52:32)
  • Carol explains that accountability must be restored in order to reduce moral hazard and hold politicians accountable. (54:39)


Key Quotes:

  • “We have been at the center of the global financial universe, all of the signs everything that I'm sure that you're going to deep dive into the different pieces of this all lined up under this big umbrella. So that is the piece that's concerning me and everything else is just a puzzle piece on how that all comes together.” - Carol Roth
  • “We have to be very clear that the central bank, digital currency, or digital dollar is not crypto for what it stands for because that's the first level of conflation.” - Carol Roth
  • One thing I'll tell you is that while not every war brings about new financial world order, every new financial world order has been brought about by war, which is another important thing to think about…But you know, that's just the reality of kind of a final catalyst because everyone gets real desperate when they start feeling like they lose control of the money, which again is why they're moving towards the central bank digital currency. - Carol Roth


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Carol Roth.


Carol Roth is the Creator of the Future File® legacy planning system, a national media personality, a billion-dollar dealmaker, a brand spokesperson, an investor, a board member & bestselling author of The War on Small Business


In this repeat visit to the podcast, Carol expands on your warning calls two years ago with the War on Small Business with her new book, You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back.


Carol is easily one of my personal favorite economic commentators for her real-world, pragmatic take without bias for political or word games.


I highly recommend pre-ordering Carol's book: You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back.


You are going to love this conversation...


Episode Highlights:

  • Carol expresses her concerns about the changing global financial order and the possibility of a new financial world order. (5:21)
  • Carol clarifies the conflation of central bank digital currency and cryptocurrency issues. (11:35)
  • Carol mentions that people should be vigilant in order to prevent CBDC from being approved by Congress in order to create a digital dollar because CBDC could be sneaked into other legislation, potentially putting freedom and opportunity at risk. (15:51)
  • Carol discusses the importance of people being informed about these issues and being exposed to various sources of information in order to understand the broader implications. (22:19)
  • Ryan discusses the challenges that small business owners face in today's economy, as well as the importance of communicating these realities. (26:09)
  • Carol mentions that individuals, families, and communities should be prepared for a possible shift in living standards as a result of the changing financial world order. (35:08)
  • Carol explains the Fed's responsibility in holding the world reserve currency and the potential consequences of the dollar's decline. (41:32)
  • Carol believes that people are shifting to digital currency out of fear of losing control, but they are unaware of the implications. (48:50)
  • Carol mentions that people are afraid of being independent thinkers because they are afraid of losing their jobs and opportunities, so they don't ask questions they don't want to know the answers to. (52:32)
  • Carol explains that accountability must be restored in order to reduce moral hazard and hold politicians accountable. (54:39)


Key Quotes:

  • “We have been at the center of the global financial universe, all of the signs everything that I'm sure that you're going to deep dive into the different pieces of this all lined up under this big umbrella. So that is the piece that's concerning me and everything else is just a puzzle piece on how that all comes together.” - Carol Roth
  • “We have to be very clear that the central bank, digital currency, or digital dollar is not crypto for what it stands for because that's the first level of conflation.” - Carol Roth
  • One thing I'll tell you is that while not every war brings about new financial world order, every new financial world order has been brought about by war, which is another important thing to think about…But you know, that's just the reality of kind of a final catalyst because everyone gets real desperate when they start feeling like they lose control of the money, which again is why they're moving towards the central bank digital currency. - Carol Roth


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Stephen Turnbull


Stephen Turnbull is the founder of T5 Insurance,


At T5 Insurance, their motto is three simple words. Understand. Educate. Protect. T5 will take the time to understand your risk to be able to properly educate you on all of your options to provide the best protection for you, your family, or your business!


This is an incredible conversation, don't miss it...


Episode Highlights:

  • Stephen share that he started T5 out of a desire to do business differently and it's been a roller coaster, but rewarding and exciting. (8:10)
  • Stephen mentions that it is important to enjoy the journey and to constantly remind yourself of the end goal to get through difficult times. (13:09)
  • Stephen discusses his experience with changing his CRM system when starting his own agency. (19:31)
  • Stephen explains that he attributes some of their success to the unintentional branding of his name, rather than just being known as part of the agency. (22:00)
  • Stephen believes that many people are scared of change, particularly in the insurance industry where there is a divide between those who want to innovate and those who resist change. (28:21)
  • Ryan shares one of the interesting takes by Gary Vaynerchuck about maximizing one's strengths instead of trying to fix one's weaknesses. (41:16)
  • Stephen shares that community involvement and referrals can be effective ways to generate business. (44:51)
  • Stephen mentions that he enjoys using a low-pressure sales strategy and building relationships through warm inbound leads. (49:07)
  • Stephen shares his experience of using video for personalization beyond just proposals. (51:29)
  • Stephen encourages listeners who may feel stuck in a similar situation that they are the only person who can make a change in their life. (56:31)


Key Quotes:

  • “I'm very much community focused in the way that I bring in business and I inbound. And so I'm still trying to train kind of the community and different things that I have now with T5, right? But it's been an easier transition because most of my branding and stuff has been around the personal brand of me.” - Stephen Turnbull
  • “The experience and the headaches and the feeling of banging my head into the wall time and time again because I've had those experiences, I now know what I want to do differently now that I'm in the role of the owner to provide that young producer, that new producer, the tools that they need to build their brand with T5, and not have any roadblocks.” - Stephen Turnbull
  • “I just want to say if anybody's listening to this, and there's a similar situation, maybe they feel like they're stuck, and they can't get out. Just remember and I wish somebody had said this to me earlier, that you're the only person that's going to make a change in your life. Right? You are the only one. There's a reason that the flight attendants tell you to put your mask on before helping others. And if you don't take that hard decision to do it, nothing's gonna change so just do it.” - Stephen Turnbull


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Stephen Turnbull


Stephen Turnbull is the founder of T5 Insurance,


At T5 Insurance, their motto is three simple words. Understand. Educate. Protect. T5 will take the time to understand your risk to be able to properly educate you on all of your options to provide the best protection for you, your family, or your business!


This is an incredible conversation, don't miss it...


Episode Highlights:

  • Stephen share that he started T5 out of a desire to do business differently and it's been a roller coaster, but rewarding and exciting. (8:10)
  • Stephen mentions that it is important to enjoy the journey and to constantly remind yourself of the end goal to get through difficult times. (13:09)
  • Stephen discusses his experience with changing his CRM system when starting his own agency. (19:31)
  • Stephen explains that he attributes some of their success to the unintentional branding of his name, rather than just being known as part of the agency. (22:00)
  • Stephen believes that many people are scared of change, particularly in the insurance industry where there is a divide between those who want to innovate and those who resist change. (28:21)
  • Ryan shares one of the interesting takes by Gary Vaynerchuck about maximizing one's strengths instead of trying to fix one's weaknesses. (41:16)
  • Stephen shares that community involvement and referrals can be effective ways to generate business. (44:51)
  • Stephen mentions that he enjoys using a low-pressure sales strategy and building relationships through warm inbound leads. (49:07)
  • Stephen shares his experience of using video for personalization beyond just proposals. (51:29)
  • Stephen encourages listeners who may feel stuck in a similar situation that they are the only person who can make a change in their life. (56:31)


Key Quotes:

  • “I'm very much community focused in the way that I bring in business and I inbound. And so I'm still trying to train kind of the community and different things that I have now with T5, right? But it's been an easier transition because most of my branding and stuff has been around the personal brand of me.” - Stephen Turnbull
  • “The experience and the headaches and the feeling of banging my head into the wall time and time again because I've had those experiences, I now know what I want to do differently now that I'm in the role of the owner to provide that young producer, that new producer, the tools that they need to build their brand with T5, and not have any roadblocks.” - Stephen Turnbull
  • “I just want to say if anybody's listening to this, and there's a similar situation, maybe they feel like they're stuck, and they can't get out. Just remember and I wish somebody had said this to me earlier, that you're the only person that's going to make a change in your life. Right? You are the only one. There's a reason that the flight attendants tell you to put your mask on before helping others. And if you don't take that hard decision to do it, nothing's gonna change so just do it.” - Stephen Turnbull


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Michael Malfa.


Michael Malfa is the CEO and co-founder of Boardwalk Insurance, an independent insurance agency located in Ontario, Canada.


I think Michael's LinkedIn bio says it all, "Championing change, always looking for new, efficient ways to deliver enhanced customer experiences. As technology evolves, so must we. Our goal is to leverage technology and make it our ally, rather than our enemy."


We get down on many different topics associated with the digital production of insurance business.


You're going to love this one...


Episode Highlights:

  • Michael discusses his experience in commercial brokerage and what led Boardwalk Insurance to develop its own unique solution and technology. (7:12)
  • Michael discusses the process of creating the technology that will provide producers with the tools they need. (12:29)
  • Michael explains that insurance risk management is a long-term investment and that it is essential for future-proofing the business. (18:18)
  • Ryan mentions that when people consider their agency as a business rather than an agency, the decisions they make are different. (29:10)
  • Michael explains that Boardwalk Insurance is developing a digital experience for brokers, and gradually releasing technology to clients and producers to gauge uptake. (36:14)
  • Michael believes that having the right partner can help a business succeed. (41:19)
  • Ryan mentions that the UK is far ahead of the US in terms of technological experience, but their broker model is archaic (47:07)
  • Michael discusses the significance of having a method of communication with the clients. (54:33)
  • Michael explains the importance of flow in direct selling and online selling. (57:54)


Key Quotes:

  • “Insurance Risk Management, the business is going to become more than just that in 5,10,15 years. If you're just doing that you're going to be left behind. So, you know, we're just trying to future-proof ourselves.” - Michael Malfa
  • “When you think about your agency as a business and not an agency, the decisions you make are different.” - Ryan Hanley
  • “A lot of the technology we're doing, our customers don't feel a lot of it yet. We're just giving them bit by tidbit…Our producers and our staff see it all, they're interacting with this with this system very digitally. And then eventually, it's just going to get to a point where we start flipping the switch and moving it directly to the customer.” - Michael Malfa


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Michael Malfa.


Michael Malfa is the CEO and co-founder of Boardwalk Insurance, an independent insurance agency located in Ontario, Canada.


I think Michael's LinkedIn bio says it all, "Championing change, always looking for new, efficient ways to deliver enhanced customer experiences. As technology evolves, so must we. Our goal is to leverage technology and make it our ally, rather than our enemy."


We get down on many different topics associated with the digital production of insurance business.


You're going to love this one...


Episode Highlights:

  • Michael discusses his experience in commercial brokerage and what led Boardwalk Insurance to develop its own unique solution and technology. (7:12)
  • Michael discusses the process of creating the technology that will provide producers with the tools they need. (12:29)
  • Michael explains that insurance risk management is a long-term investment and that it is essential for future-proofing the business. (18:18)
  • Ryan mentions that when people consider their agency as a business rather than an agency, the decisions they make are different. (29:10)
  • Michael explains that Boardwalk Insurance is developing a digital experience for brokers, and gradually releasing technology to clients and producers to gauge uptake. (36:14)
  • Michael believes that having the right partner can help a business succeed. (41:19)
  • Ryan mentions that the UK is far ahead of the US in terms of technological experience, but their broker model is archaic (47:07)
  • Michael discusses the significance of having a method of communication with the clients. (54:33)
  • Michael explains the importance of flow in direct selling and online selling. (57:54)


Key Quotes:

  • “Insurance Risk Management, the business is going to become more than just that in 5,10,15 years. If you're just doing that you're going to be left behind. So, you know, we're just trying to future-proof ourselves.” - Michael Malfa
  • “When you think about your agency as a business and not an agency, the decisions you make are different.” - Ryan Hanley
  • “A lot of the technology we're doing, our customers don't feel a lot of it yet. We're just giving them bit by tidbit…Our producers and our staff see it all, they're interacting with this with this system very digitally. And then eventually, it's just going to get to a point where we start flipping the switch and moving it directly to the customer.” - Michael Malfa


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Izik Lavy.


Izik Lavy is the CEO and founder of GeoX Innovations.


GeoX experts use machine vision and deep learning technology to automate fast and accurate extraction of 3D objects from aerial imagery and create worldwide property databases. This property data is for Insurance companies to study property features, get current property intelligence, effectively process claims, streamline underwriting, and evaluate risks resulting in significant cost reductions and lost revenue capturing.


Don't miss this conversation...


Episode Highlights:

  • Izik mentions that the goal of GeoX Innovations is to help insurance carriers offer better insurance and understand risks better, and help carriers predict events and notify their clients to take proactive measures. (3:47)
  • Izik explains that his passion for geospatial and public information led him to create something valuable that protects people's lives and properties through the insurance industry. (7:47)
  • Izik explains that GeoX Innovations uses a variety of data sources to provide the most recent aerial imagery to insurance carriers worldwide, and they prioritize providing good service to everyone, regardless of their location. (14:21)
  • Izik shares that GeoX Innovations works closely with insurance carriers to provide insights and data on risks, and they analyze the raw data from imagery and combine it with claim information to determine correlations and ROI for carriers. (21:27)
  • Izik mentions that their platform is currently used by insurance carriers and now they are working with insurance agencies to help them target their clients and find the best opportunities. (35:08)
  • Izik explains how their technology helps agencies target the specific properties their carriers want to insure, giving them a competitive advantage, which also helps agencies meet their carrier commitments and expand their opportunities beyond their local area. (40:07)


Key Quotes:

  • “Our mission is to help the insurance carriers to provide better service to their clients, to reduce the risk and also to provide a new revenue stream, and the way to do it is by providing them insights, with data insights.” - Izik Lavy
  • “I create relationships with insurance carrier. And I think this is like when we try to understand how, as agent, we can create our future more clearly and also create more profit. I think one of the biggest things that we need to do, the action that we need to do is understand our client better.” - Izik Lavy
  • “You can make the entire sales cycle in one phone call. And this is eventually what we tried to work with agencies. And we want for them to be able to focus only on and say, how I close my next call, and not how I call to the next client. I asked him the question, I investigated, receive the information. And after this, calling him back in two weeks, and try to call, closes a deal. So, this is a thing that eventually we are trying to cut.” Izik Lavy


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Izik Lavy.


Izik Lavy is the CEO and founder of GeoX Innovations.


GeoX experts use machine vision and deep learning technology to automate fast and accurate extraction of 3D objects from aerial imagery and create worldwide property databases. This property data is for Insurance companies to study property features, get current property intelligence, effectively process claims, streamline underwriting, and evaluate risks resulting in significant cost reductions and lost revenue capturing.


Don't miss this conversation...


Episode Highlights:

  • Izik mentions that the goal of GeoX Innovations is to help insurance carriers offer better insurance and understand risks better, and help carriers predict events and notify their clients to take proactive measures. (3:47)
  • Izik explains that his passion for geospatial and public information led him to create something valuable that protects people's lives and properties through the insurance industry. (7:47)
  • Izik explains that GeoX Innovations uses a variety of data sources to provide the most recent aerial imagery to insurance carriers worldwide, and they prioritize providing good service to everyone, regardless of their location. (14:21)
  • Izik shares that GeoX Innovations works closely with insurance carriers to provide insights and data on risks, and they analyze the raw data from imagery and combine it with claim information to determine correlations and ROI for carriers. (21:27)
  • Izik mentions that their platform is currently used by insurance carriers and now they are working with insurance agencies to help them target their clients and find the best opportunities. (35:08)
  • Izik explains how their technology helps agencies target the specific properties their carriers want to insure, giving them a competitive advantage, which also helps agencies meet their carrier commitments and expand their opportunities beyond their local area. (40:07)


Key Quotes:

  • “Our mission is to help the insurance carriers to provide better service to their clients, to reduce the risk and also to provide a new revenue stream, and the way to do it is by providing them insights, with data insights.” - Izik Lavy
  • “I create relationships with insurance carrier. And I think this is like when we try to understand how, as agent, we can create our future more clearly and also create more profit. I think one of the biggest things that we need to do, the action that we need to do is understand our client better.” - Izik Lavy
  • “You can make the entire sales cycle in one phone call. And this is eventually what we tried to work with agencies. And we want for them to be able to focus only on and say, how I close my next call, and not how I call to the next client. I asked him the question, I investigated, receive the information. And after this, calling him back in two weeks, and try to call, closes a deal. So, this is a thing that eventually we are trying to cut.” Izik Lavy


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Aaron Gordon is the Vice President of Gordon Companies.


Aaron Gordon is one of my favorite people in the insurance industry...The dude bleeds the independent insurance agency.


And while Aaron may come from a traditional agency, his thoughtful design has prepared the Gordon Companies for massive growth in the future.


This is a TREMENDOUS conversation you don't want to miss...


Episode Highlights:

  • Aaron mentions that he is fascinated by people who do alternative living and make a living through YouTube content creation. (10:15)
  • Aaron discusses content creation for insurance agencies and the importance of ensuring that the content being created is actually a business and not just for fun. (14:33)
  • Aaron emphasizes the importance of building a brand through social media and the impact it can have on attracting potential customers, even if they may not immediately engage with content or make purchases. (17:25)
  • Aaron discusses the value of effective sales scripts and the importance of not being too pushy. (19:59)
  • Aaron believes that using carrier service centers for insurance sales could be more profitable than writing it in-house, as carriers can provide better cross-selling and take a lower commission. (26:20)
  • Aaron discusses the importance of setting a minimum threshold for coverage and analyzing the profitability of different silos of the business. (29:22)
  • Ryan and Aaron discuss the different types of agents in the market. (34:10)
  • Aaron explains that referrals are essential for growing an agency. (41:07)
  • Aaron believes that there is a place for both no-touch and touch in the industry, and the secret sauce is not about how to bring customers in the door but how to increase revenue per account each year. (44:33)
  • Ryan mentions that an individual can be both a marketer and a salesperson and still care about the quality of customer experience. (50:27)
  • Aaron mentions that traditional agencies that have not adapted to the changing times may face a day of reckoning. (53:56)


Key Quotes:

  • “The secret sauce is not worrying about how you bring them in the door but worrying about how each year, not just on rate, you increase the revenue per account.” - Aaron Gordon
  • “I think that there is a day of reckoning coming for those random, older time agencies that haven't adapted at all.” - Aaron Gordon
  • “The challenge that we have is that insurance isn't cool. And I think that one of the things that I at least tried to do and that I think you tried to do also is like, I want people to buy from the person. What I don't want is for people to think that this person is a jerk or this person doesn't know what he's talking about. - Aaron Gordon


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Aaron Gordon is the Vice President of Gordon Companies.


Aaron Gordon is one of my favorite people in the insurance industry...The dude bleeds the independent insurance agency.


And while Aaron may come from a traditional agency, his thoughtful design has prepared the Gordon Companies for massive growth in the future.


This is a TREMENDOUS conversation you don't want to miss...


Episode Highlights:

  • Aaron mentions that he is fascinated by people who do alternative living and make a living through YouTube content creation. (10:15)
  • Aaron discusses content creation for insurance agencies and the importance of ensuring that the content being created is actually a business and not just for fun. (14:33)
  • Aaron emphasizes the importance of building a brand through social media and the impact it can have on attracting potential customers, even if they may not immediately engage with content or make purchases. (17:25)
  • Aaron discusses the value of effective sales scripts and the importance of not being too pushy. (19:59)
  • Aaron believes that using carrier service centers for insurance sales could be more profitable than writing it in-house, as carriers can provide better cross-selling and take a lower commission. (26:20)
  • Aaron discusses the importance of setting a minimum threshold for coverage and analyzing the profitability of different silos of the business. (29:22)
  • Ryan and Aaron discuss the different types of agents in the market. (34:10)
  • Aaron explains that referrals are essential for growing an agency. (41:07)
  • Aaron believes that there is a place for both no-touch and touch in the industry, and the secret sauce is not about how to bring customers in the door but how to increase revenue per account each year. (44:33)
  • Ryan mentions that an individual can be both a marketer and a salesperson and still care about the quality of customer experience. (50:27)
  • Aaron mentions that traditional agencies that have not adapted to the changing times may face a day of reckoning. (53:56)


Key Quotes:

  • “The secret sauce is not worrying about how you bring them in the door but worrying about how each year, not just on rate, you increase the revenue per account.” - Aaron Gordon
  • “I think that there is a day of reckoning coming for those random, older time agencies that haven't adapted at all.” - Aaron Gordon
  • “The challenge that we have is that insurance isn't cool. And I think that one of the things that I at least tried to do and that I think you tried to do also is like, I want people to buy from the person. What I don't want is for people to think that this person is a jerk or this person doesn't know what he's talking about. - Aaron Gordon


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2023-03-16

You’ll Be OK, but Your Kids Are F@cked

72 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Billy Van Jura.


"Billy Van Jura is an unabashed slayer/supporter of innovation, agency model advocate and is intolerable of weak stuff. He has multiple length sticks to poke into the Hornet's nest."


Bill Van Jura founded Birchyard LLC and is one of the most prophetic and antagonistic voices in the independent insurance industry.


He's also among the most thought-provoking people I've ever met, and I relish every time we chat.


Don't miss this episode… 


Episode Highlights:

  • Billy and Ryan discuss content production quality. (4:42)
  • Billy mentions that people should take the time to search for existing information before asking questions. (10:33)
  • Ryan shares how COVID forced him to solve problems that he never had to solve before. (13:12)
  • Ryan and Billy discuss Propeller Bonds and how it is a value add to the industry. (26:23)
  • Billy mentions that he has met with basic insurance agents in New York who have been in business for 35 to 65 years, but are barely known and don't have a Google profile or a website. (46:55)
  • Billy explains why he believes that the sooner we kill the romance of the independent agent, the better. (51:40)
  • Billy discusses the potential of a large aggregator that could develop their own carrier if they were successful in developing an MGA program. (59:22)


Key Quotes:

  • “I believe the sooner we kill the romance of the independent agent, the better. You distribute insurance, get past anybody giving a s*it about you being local, because it's not important.” - Billy Van Jura
  • “Where I get stuck is when the what happens next? Iroquois or any of these big aggregators, the sooner they really develop an MGA program, the sooner they really develop their own carrier, the more interesting it gets.” - Billy Van Jura


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Billy Van Jura.


"Billy Van Jura is an unabashed slayer/supporter of innovation, agency model advocate and is intolerable of weak stuff. He has multiple length sticks to poke into the Hornet's nest."


Bill Van Jura founded Birchyard LLC and is one of the most prophetic and antagonistic voices in the independent insurance industry.


He's also among the most thought-provoking people I've ever met, and I relish every time we chat.


Don't miss this episode… 


Episode Highlights:

  • Billy and Ryan discuss content production quality. (4:42)
  • Billy mentions that people should take the time to search for existing information before asking questions. (10:33)
  • Ryan shares how COVID forced him to solve problems that he never had to solve before. (13:12)
  • Ryan and Billy discuss Propeller Bonds and how it is a value add to the industry. (26:23)
  • Billy mentions that he has met with basic insurance agents in New York who have been in business for 35 to 65 years, but are barely known and don't have a Google profile or a website. (46:55)
  • Billy explains why he believes that the sooner we kill the romance of the independent agent, the better. (51:40)
  • Billy discusses the potential of a large aggregator that could develop their own carrier if they were successful in developing an MGA program. (59:22)


Key Quotes:

  • “I believe the sooner we kill the romance of the independent agent, the better. You distribute insurance, get past anybody giving a s*it about you being local, because it's not important.” - Billy Van Jura
  • “Where I get stuck is when the what happens next? Iroquois or any of these big aggregators, the sooner they really develop an MGA program, the sooner they really develop their own carrier, the more interesting it gets.” - Billy Van Jura


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Jason Cass is the Managing Partner of The Insurance Alliance, Founder of Agency Intelligence, and Managing Partner of Virtual Intelligence


In this episode of The Ryan Hanley Show, Jason explains his newest project, IndieTech 2023


IndieTech 2023 is the first of its kind, Independent Agent Insurtech Conference.


You do NOT want to miss this conversation...


Episode Highlights:

  • Ryan believes that valuing both the traditional and innovative aspects of the insurance industry is essential, but it's hard to find individuals who can excel in both.  (5:27)
  • Jason mentions being caught between the analog generation and the digital generation. (8:20)
  • Ryan discusses the importance of self-awareness in leadership and personal growth, and how understanding oneself, learning from mistakes, and not being too hard on oneself can positively impact professional development. (18:42)
  • Jason shares that he is realizing the importance of time as he is getting older and has decided to cut unnecessary things and focus on delegation, learning from mentors like Billy Williams and Miles Merwin and asking the right questions as a leader to manage his agency and mentor his team effectively. (20:31)
  • Jason explains that investing in top talent is worth it, even if it means writing a six-figure check. (26:36)
  • Jason discusses how he got the idea to create a tech showcase, IndieTech 2023, that will give independent insurance agents a unique experience. (36:29)
  • Jason mentions that IndieTech 2023 includes educational paths in the morning and afternoon, and will also feature vendor booths with two large demo stages where attendees can learn about and demo products. (39:47)
  • Jason explains that IndieTech 2023, is designed for young agents to learn about new technology in the independent insurance industry and features keynote speakers, CEOs from various insurance companies, and a technology incubator program to fund tech innovations for the industry. (42:43)
  • Jason shares how he manages his bipolar disorder with medication and therapy and believes that mental illness can be seen as a strength in today's society. (57:33)
  • Jason discusses how and where to find out more about the IndieTech 2023 conference and how to register. (1:07:20)


Key Quotes:

  • “I tried to figure out how I could create the customer journey so that as somebody walks through the exhibit, they walk through the customer journey, and they experience a technology that they would use at that point in time.” - Jason Cass
  • “I think that that part of being open to understanding who you are and what you do is not giving yourself too hard a hard time when you make those mistakes, but just trying to learn from them.” - Ryan Hanley
  • “I tell every vendor to IndieTech that I'm on, I'm doing this for you. And I tell it to every one of them. I don't have a dog in the fight. I don't have a tech company...we need a place where you can go.” - Jason Cass


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Jason Cass is the Managing Partner of The Insurance Alliance, Founder of Agency Intelligence, and Managing Partner of Virtual Intelligence


In this episode of The Ryan Hanley Show, Jason explains his newest project, IndieTech 2023


IndieTech 2023 is the first of its kind, Independent Agent Insurtech Conference.


You do NOT want to miss this conversation...


Episode Highlights:

  • Ryan believes that valuing both the traditional and innovative aspects of the insurance industry is essential, but it's hard to find individuals who can excel in both.  (5:27)
  • Jason mentions being caught between the analog generation and the digital generation. (8:20)
  • Ryan discusses the importance of self-awareness in leadership and personal growth, and how understanding oneself, learning from mistakes, and not being too hard on oneself can positively impact professional development. (18:42)
  • Jason shares that he is realizing the importance of time as he is getting older and has decided to cut unnecessary things and focus on delegation, learning from mentors like Billy Williams and Miles Merwin and asking the right questions as a leader to manage his agency and mentor his team effectively. (20:31)
  • Jason explains that investing in top talent is worth it, even if it means writing a six-figure check. (26:36)
  • Jason discusses how he got the idea to create a tech showcase, IndieTech 2023, that will give independent insurance agents a unique experience. (36:29)
  • Jason mentions that IndieTech 2023 includes educational paths in the morning and afternoon, and will also feature vendor booths with two large demo stages where attendees can learn about and demo products. (39:47)
  • Jason explains that IndieTech 2023, is designed for young agents to learn about new technology in the independent insurance industry and features keynote speakers, CEOs from various insurance companies, and a technology incubator program to fund tech innovations for the industry. (42:43)
  • Jason shares how he manages his bipolar disorder with medication and therapy and believes that mental illness can be seen as a strength in today's society. (57:33)
  • Jason discusses how and where to find out more about the IndieTech 2023 conference and how to register. (1:07:20)


Key Quotes:

  • “I tried to figure out how I could create the customer journey so that as somebody walks through the exhibit, they walk through the customer journey, and they experience a technology that they would use at that point in time.” - Jason Cass
  • “I think that that part of being open to understanding who you are and what you do is not giving yourself too hard a hard time when you make those mistakes, but just trying to learn from them.” - Ryan Hanley
  • “I tell every vendor to IndieTech that I'm on, I'm doing this for you. And I tell it to every one of them. I don't have a dog in the fight. I don't have a tech company...we need a place where you can go.” - Jason Cass


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Tim Hardcastle.


Tim Hardcastle is CEO and co-founder of INSTANDA, a digital insurance solution for the innovative insurance professional.


This is one of my favorite conversations on this podcast in a long time…


The INSTANDA platform enables carriers and MGAs to create, build and implement complex insurance products in weeks or months. Capitalize on opportunities and be first to market while lowering overall TCO. Seamlessly integrate with your ecosystem and technology environment. 


Tim and Ryan dive deep into their entrepreneurial journeys as well.


This is an episode you don't want to miss…


Episode Highlights:

  • Tim discusses what motivated him to launch INSTANDA. (3:35)
  • Tim believes that a risk perspective is important in business and that every successful entrepreneur must have the belief, passion, and drive to do whatever it takes to get the business going. (8:12)
  • Tim mentions that they launched INSTANDA in 2016 and that they are currently in 13 countries, with 80 clients, and a large workforce in the United States. (11:19)
  • Tim discusses what makes a real policy management system different from the old agency management system that many people are still utilizing. (26:04) 
  • Tim explains that INSTANDA provides end-to-end service, including quotes, bind, service payment, and renewal, as well as simple claims. (30:25)
  • Tim believes INSTANDA to be one of the few companies that innovated with agility, adaptability, speed to market, and no code narrative. (31:45)
  • Tim discusses his observations on the insurance industry and the challenges it faces. (36:22)
  • Tim mentions that their vision is to work with every Progressive insurer in the UK and US core markets. (37:52)
  • Ryan discusses the distinction between growth agencies and lifestyle agencies, as well as how they leverage technology. (41:18)
  • Tim believes that they are not the solution for everything and everyone right now, but they feel they can grow and give value to any progressive company. (46:24)
  • Tim mentions that McKinsey Global Institute conducted a survey on insurtech and financial services and discovered that for every $1 of new revenue generated by new products, it is worth double the enterprise value of an existing core product. (49:15)


Key Quotes:

  • “Every successful founder has to have their belief, their passion, their drive, to take the steps necessary to do everything it takes to get the business going.” - Tim Hardcastle
  • “To be successful, you have to be fueled by a purpose in why you’re doing it, that belief, and that comes from different places, I have it, you have it…but it's about the essence of human endeavor. And I love being in the industry, because you meet so many people that are motivated and excited by jumping that chasm, whether it's small or large.” - Tim Hardcastle
  • “We love really difficult challenges because as you've seen, the technology is flexible you can genuinely mold it, meld it to your needs.” - Tim Hardcastle


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Tim Hardcastle.


Tim Hardcastle is CEO and co-founder of INSTANDA, a digital insurance solution for the innovative insurance professional.


This is one of my favorite conversations on this podcast in a long time…


The INSTANDA platform enables carriers and MGAs to create, build and implement complex insurance products in weeks or months. Capitalize on opportunities and be first to market while lowering overall TCO. Seamlessly integrate with your ecosystem and technology environment. 


Tim and Ryan dive deep into their entrepreneurial journeys as well.


This is an episode you don't want to miss…


Episode Highlights:

  • Tim discusses what motivated him to launch INSTANDA. (3:35)
  • Tim believes that a risk perspective is important in business and that every successful entrepreneur must have the belief, passion, and drive to do whatever it takes to get the business going. (8:12)
  • Tim mentions that they launched INSTANDA in 2016 and that they are currently in 13 countries, with 80 clients, and a large workforce in the United States. (11:19)
  • Tim discusses what makes a real policy management system different from the old agency management system that many people are still utilizing. (26:04) 
  • Tim explains that INSTANDA provides end-to-end service, including quotes, bind, service payment, and renewal, as well as simple claims. (30:25)
  • Tim believes INSTANDA to be one of the few companies that innovated with agility, adaptability, speed to market, and no code narrative. (31:45)
  • Tim discusses his observations on the insurance industry and the challenges it faces. (36:22)
  • Tim mentions that their vision is to work with every Progressive insurer in the UK and US core markets. (37:52)
  • Ryan discusses the distinction between growth agencies and lifestyle agencies, as well as how they leverage technology. (41:18)
  • Tim believes that they are not the solution for everything and everyone right now, but they feel they can grow and give value to any progressive company. (46:24)
  • Tim mentions that McKinsey Global Institute conducted a survey on insurtech and financial services and discovered that for every $1 of new revenue generated by new products, it is worth double the enterprise value of an existing core product. (49:15)


Key Quotes:

  • “Every successful founder has to have their belief, their passion, their drive, to take the steps necessary to do everything it takes to get the business going.” - Tim Hardcastle
  • “To be successful, you have to be fueled by a purpose in why you’re doing it, that belief, and that comes from different places, I have it, you have it…but it's about the essence of human endeavor. And I love being in the industry, because you meet so many people that are motivated and excited by jumping that chasm, whether it's small or large.” - Tim Hardcastle
  • “We love really difficult challenges because as you've seen, the technology is flexible you can genuinely mold it, meld it to your needs.” - Tim Hardcastle


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Josip Rupena.


Josip Rupena is the founder and CEO of Milo.


Milo is reimagining how global and crypto consumers access credit and financial services in a borderless world. They have built the first digital home lending solution to buy U.S. real estate or cash out their equity.


This is an incredible conversation you don't want to miss...


Episode Highlights:

  • Josip shares about his background in financial services and asset management and what led him to start Milo. (5:57)
  • Josip mentions that he hopes that the current market, in which mortgage volumes are decreasing due to high rates and a lack of inventory, inspires agencies to become more innovative, including discovering other means of insuring income and other factors. (8:18)
  • Josip explains that they've done over $130 million in mortgages and haven't had a single person who hasn't made payments. (13:36)
  • Josip shares what a crypto mortgage is and how it works. (17:29)
  • Josip discusses the loan application and payment procedure. (22:18)
  • Josip mentions that they also release USDC stablecoin for just 40% of the loan amount because it is tied one-to-one to the dollar. (23:31)
  • Josip discusses some of the regulatory issues they faced as a lender, as well as their advantages. (28:35)
  • Josip explains why they chose Coinbase over the other platforms. (30:46)
  • Josip mentions that things are changing with crypto and that it is maturing as an asset class, in addition to the consumers who invest in it. (42:49)
  • Josip hopes that more companies will enter the market at some time so that they can all come up with new ideas and grow quicker since the client will benefit. (45:29)
  • Josip believes that Crypto Mortage is the first mortgage product that can really help a consumer preserve and potentially expand their net worth over time. (47:31)


Key Quotes:

  • “We want to make sure that we minimize the risk of who we do business with, that we're compliant. Because ultimately, when we give someone a loan…it's a long term asset. It's not a two month speculative asset, right? People are thinking about this in terms of like, it impacts their life. So we have to take that responsibility very, very seriously.” - Josip Rupena
  • “I hope at some point that there are more companies that come into the space so that we can all ideate and evolve faster. Because ultimately, the one who's going to benefit is going to be the customer, right?, with more companies like ours.” - Josip Rupena
  • “What's unique about this product is it's really the first mortgage product that can really help a customer preserve their net worth and possibly grow it over time. ” - Josip Rupena


Resources Mentioned:


Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Josip Rupena.


Josip Rupena is the founder and CEO of Milo.


Milo is reimagining how global and crypto consumers access credit and financial services in a borderless world. They have built the first digital home lending solution to buy U.S. real estate or cash out their equity.


This is an incredible conversation you don't want to miss...


Episode Highlights:

  • Josip shares about his background in financial services and asset management and what led him to start Milo. (5:57)
  • Josip mentions that he hopes that the current market, in which mortgage volumes are decreasing due to high rates and a lack of inventory, inspires agencies to become more innovative, including discovering other means of insuring income and other factors. (8:18)
  • Josip explains that they've done over $130 million in mortgages and haven't had a single person who hasn't made payments. (13:36)
  • Josip shares what a crypto mortgage is and how it works. (17:29)
  • Josip discusses the loan application and payment procedure. (22:18)
  • Josip mentions that they also release USDC stablecoin for just 40% of the loan amount because it is tied one-to-one to the dollar. (23:31)
  • Josip discusses some of the regulatory issues they faced as a lender, as well as their advantages. (28:35)
  • Josip explains why they chose Coinbase over the other platforms. (30:46)
  • Josip mentions that things are changing with crypto and that it is maturing as an asset class, in addition to the consumers who invest in it. (42:49)
  • Josip hopes that more companies will enter the market at some time so that they can all come up with new ideas and grow quicker since the client will benefit. (45:29)
  • Josip believes that Crypto Mortage is the first mortgage product that can really help a consumer preserve and potentially expand their net worth over time. (47:31)


Key Quotes:

  • “We want to make sure that we minimize the risk of who we do business with, that we're compliant. Because ultimately, when we give someone a loan…it's a long term asset. It's not a two month speculative asset, right? People are thinking about this in terms of like, it impacts their life. So we have to take that responsibility very, very seriously.” - Josip Rupena
  • “I hope at some point that there are more companies that come into the space so that we can all ideate and evolve faster. Because ultimately, the one who's going to benefit is going to be the customer, right?, with more companies like ours.” - Josip Rupena
  • “What's unique about this product is it's really the first mortgage product that can really help a customer preserve their net worth and possibly grow it over time. ” - Josip Rupena


Resources Mentioned:


Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2023-02-16

The Keynote That Explains It All

63 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This podcast episode is a live recording of my keynote presentation at the One City World Tour event by Bradley Flowers and Scott Howell of Insurance Guys Podcast and the team over at Glovebox.

In this keynote, we detail, with stories, the concept behind "How to Close 89% of Inbound Leads".

You do not want to miss this...


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This podcast episode is a live recording of my keynote presentation at the One City World Tour event by Bradley Flowers and Scott Howell of Insurance Guys Podcast and the team over at Glovebox.

In this keynote, we detail, with stories, the concept behind "How to Close 89% of Inbound Leads".

You do not want to miss this...


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2023-01-27

How to Close 89% of Inbound Leads

41 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode, we break down the exact process Ryan Hanley uses at Rogue Risk to close 89% of inbound insurance leads.


Yes, that's right. This process, executed properly, results in enormous conversation rates for inbound leads.


Listen and learn for yourself...


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode, we break down the exact process Ryan Hanley uses at Rogue Risk to close 89% of inbound insurance leads.


Yes, that's right. This process, executed properly, results in enormous conversation rates for inbound leads.


Listen and learn for yourself...


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2023-01-13

How to Get Positive Outcomes in Sales

66 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Today we're joined by Mark McClure and Kim Read of Tivly, formerly CommercialInsurance.net, Tivly is a leading provider of new customers and services to the insurance industry.

Tivly works with insurance agents, brokers and carriers looking to connect with specific types of businesses who are actively searching for insurance coverage.

In this episode, we dig into Mark and Kim's experience with commercial insurance leads to better understand how independent insurance agents can grow their business using inbound leads.

This is an episode you don't want to miss...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Today we're joined by Mark McClure and Kim Read of Tivly, formerly CommercialInsurance.net, Tivly is a leading provider of new customers and services to the insurance industry.

Tivly works with insurance agents, brokers and carriers looking to connect with specific types of businesses who are actively searching for insurance coverage.

In this episode, we dig into Mark and Kim's experience with commercial insurance leads to better understand how independent insurance agents can grow their business using inbound leads.

This is an episode you don't want to miss...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Became a Master of the Close: https://masteroftheclose.com


In this throwback episode of The Ryan Hanley Show, Ryan Hanley interviews Gordon Coyle, founder, and president of The Coyle Group. Gordon is a risk management and insurance services firm specializing in liability products. He joins the podcast and explains how he's using video to create inbound leads in specialty liability insurance.


This is an episode you do not want to miss...


Episode Highlights:

  • Gordon shares his background story with Ryan. (13:00)
  • Gordon explains that his natural curiosity and motivation from Ryan led him to take it to the next level in the technological aspect of the business. (18:31)
  • Gordon talks about consistency and discipline being the keys to everything that you do. (21:07)
  • Gordon shares how he was able to assist someone who had seen his videos and asked for his help. (26:23)
  • Gordon shares that he gets his leads from people that are searching for answers on insurance on YouTube. (33:51)
  • Gordon explains that one of the hardest things for him to do is to repurpose content. (40:31)
  • Gordon shares that every sales job is all about getting noticed, and the best way to do that is through social media. (45:22) 
  • Gordon shares that there are a lot of producers that have stood out and become successful through the use of social media. (48:14)
  • Gordon talks about the difference between paid and organic marketing in social media. (54:23)
  • Gordon advises people to think about the sales process and the closing ratios when talking about inbound and non-inbound businesses. (57:40)


Key Quotes:

  • "Consistency and discipline, I think, are key not only for marketing but a lot of things in whatever you do." - Gordon Coyle
  • "Every sales job is all about getting noticed, right? You have to kind of build interest you have to have you have to get your foot in the door, your toe in the door. And, you know, how do you do that? How do you get noticed? And I think that there's a lot of good opportunity to do that with content." - Gordon Coyle
  • "The consistency around video creates an aura of expertise, knowledge, whatever it may be, you become a very believable character." - Gordon Coyle


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Became a Master of the Close: https://masteroftheclose.com


In this throwback episode of The Ryan Hanley Show, Ryan Hanley interviews Gordon Coyle, founder, and president of The Coyle Group. Gordon is a risk management and insurance services firm specializing in liability products. He joins the podcast and explains how he's using video to create inbound leads in specialty liability insurance.


This is an episode you do not want to miss...


Episode Highlights:

  • Gordon shares his background story with Ryan. (13:00)
  • Gordon explains that his natural curiosity and motivation from Ryan led him to take it to the next level in the technological aspect of the business. (18:31)
  • Gordon talks about consistency and discipline being the keys to everything that you do. (21:07)
  • Gordon shares how he was able to assist someone who had seen his videos and asked for his help. (26:23)
  • Gordon shares that he gets his leads from people that are searching for answers on insurance on YouTube. (33:51)
  • Gordon explains that one of the hardest things for him to do is to repurpose content. (40:31)
  • Gordon shares that every sales job is all about getting noticed, and the best way to do that is through social media. (45:22) 
  • Gordon shares that there are a lot of producers that have stood out and become successful through the use of social media. (48:14)
  • Gordon talks about the difference between paid and organic marketing in social media. (54:23)
  • Gordon advises people to think about the sales process and the closing ratios when talking about inbound and non-inbound businesses. (57:40)


Key Quotes:

  • "Consistency and discipline, I think, are key not only for marketing but a lot of things in whatever you do." - Gordon Coyle
  • "Every sales job is all about getting noticed, right? You have to kind of build interest you have to have you have to get your foot in the door, your toe in the door. And, you know, how do you do that? How do you get noticed? And I think that there's a lot of good opportunity to do that with content." - Gordon Coyle
  • "The consistency around video creates an aura of expertise, knowledge, whatever it may be, you become a very believable character." - Gordon Coyle


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2022-12-22

The One Question You Must Answer in 2023

56 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


You MUST answer only one question in 2023 to maximize your success.

Are you building a lifestyle or growth agency?

There is no right or wrong answer. The only mistake is not taking the question seriously.

In this special episode of The Ryan Hanley Show, we break down why this question is so important and how your answer creates a filter for all decisions you make about your agency.

Don't miss this one...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


You MUST answer only one question in 2023 to maximize your success.

Are you building a lifestyle or growth agency?

There is no right or wrong answer. The only mistake is not taking the question seriously.

In this special episode of The Ryan Hanley Show, we break down why this question is so important and how your answer creates a filter for all decisions you make about your agency.

Don't miss this one...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2022-12-15

AI, Data & When to Ask the Right Questions

68 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, we're joined by Helen and Dave Edwards, founders of Sonder Studios and authors of Make Better Decisions: How to Improve Your Decision-Making in the Digital Age, an essential guide to practicing the cognitive skills needed for making better decisions in the age of data, algorithms, and AI.


Do not miss this incredible deep dive into the next generation of artificial intelligence and the insurance industry…


Episode Highlights:

  • Dave shares that Sonder Studios has been operating since 2019, and it began with the purpose of truly opening people's minds to the depth of humanity in this digital age. (4:24)
  • Helen explains that data has value once people or machines understand it since humans think in 1-4 dimensions, but machines can think in infinite dimensions. (10:29)
  • Dave discusses that for the value of data to be translated to people, we humans must first understand what it means. (13:37)
  • Helen explains how to determine when to ask the correct questions when presenting people with a single data item that they disagree with. (18:21)
  • Helen explains that they wrote Make Better Decisions because decision making with data is very nuanced and one of the first things to look at is how our feelings are processing information. (28:09)
  • Helen believes it's important to be able to calibrate your accuracy depending on how well you understand something. (37:37)
  • Dave mentions that one of the nudges in their book is about recognizing who the humans are in the data and understanding what the data representation is. (43:25)
  • Dave explains that success has several layers, and that's where people get stuck because they don't know what they're asking of the data or which experience to depend on. (48:14)
  • Dave mentions that they named the book Make Better Decisions since there isn't one optimizable solution, heuristic, procedure, or six-step process to make a smart decision, but instead it’s a practice. (1:00:074)


Key Quotes:

  • “We sort of started Sonder studio with the mission of really wanting to open people's minds of the richness of humans, while we're in this digital age, you know, that it's not us being supplanted? It is actually where's the beauty? And where are the wonderful parts of being human? And how do we help people understand that?” - Dave Edwards
  • “It's a good idea to have a good understanding of the state of your own knowledge. And that being able to calibrate your accuracy with how well you understand something, is actually a pretty good thing. ” - Helen Edwards
  • “Our premise in our book and our premise around decision making is that there isn't one optimizable answer, there isn't one heuristic to follow, there isn't one process to follow, there isn't a six-step process to make a good decision. We believe this is truly a practice, which is why we have 50 nudges that help you get better, that's why we call it Make Better Decisions. ” - Dave Edwards


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, we're joined by Helen and Dave Edwards, founders of Sonder Studios and authors of Make Better Decisions: How to Improve Your Decision-Making in the Digital Age, an essential guide to practicing the cognitive skills needed for making better decisions in the age of data, algorithms, and AI.


Do not miss this incredible deep dive into the next generation of artificial intelligence and the insurance industry…


Episode Highlights:

  • Dave shares that Sonder Studios has been operating since 2019, and it began with the purpose of truly opening people's minds to the depth of humanity in this digital age. (4:24)
  • Helen explains that data has value once people or machines understand it since humans think in 1-4 dimensions, but machines can think in infinite dimensions. (10:29)
  • Dave discusses that for the value of data to be translated to people, we humans must first understand what it means. (13:37)
  • Helen explains how to determine when to ask the correct questions when presenting people with a single data item that they disagree with. (18:21)
  • Helen explains that they wrote Make Better Decisions because decision making with data is very nuanced and one of the first things to look at is how our feelings are processing information. (28:09)
  • Helen believes it's important to be able to calibrate your accuracy depending on how well you understand something. (37:37)
  • Dave mentions that one of the nudges in their book is about recognizing who the humans are in the data and understanding what the data representation is. (43:25)
  • Dave explains that success has several layers, and that's where people get stuck because they don't know what they're asking of the data or which experience to depend on. (48:14)
  • Dave mentions that they named the book Make Better Decisions since there isn't one optimizable solution, heuristic, procedure, or six-step process to make a smart decision, but instead it’s a practice. (1:00:074)


Key Quotes:

  • “We sort of started Sonder studio with the mission of really wanting to open people's minds of the richness of humans, while we're in this digital age, you know, that it's not us being supplanted? It is actually where's the beauty? And where are the wonderful parts of being human? And how do we help people understand that?” - Dave Edwards
  • “It's a good idea to have a good understanding of the state of your own knowledge. And that being able to calibrate your accuracy with how well you understand something, is actually a pretty good thing. ” - Helen Edwards
  • “Our premise in our book and our premise around decision making is that there isn't one optimizable answer, there isn't one heuristic to follow, there isn't one process to follow, there isn't a six-step process to make a good decision. We believe this is truly a practice, which is why we have 50 nudges that help you get better, that's why we call it Make Better Decisions. ” - Dave Edwards


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


"Seek out pain, fall in love with suffering." - David Goggins

In this episode of The Ryan Hanley Show, we break why seeing comfort, even if it's comfort in being uncomfortable, is the worst course of action to reach success.

"Discomfort is your friend." - Joe Rogan

Big shout out to Chris Paradiso for the inspiration on this one, don't miss it…


Resources Mentioned: 

  • Finding Peak
  • Whether you’re thinking about starting a new independent agency or looking to grow your existing agency, SIAA is the solution. They aren’t simply the largest agency network in the country, they’re the best - because they make a real commitment to their members’ success. SIAA member agencies are independent, but never alone. Visit siaa.com to learn more. 

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


"Seek out pain, fall in love with suffering." - David Goggins

In this episode of The Ryan Hanley Show, we break why seeing comfort, even if it's comfort in being uncomfortable, is the worst course of action to reach success.

"Discomfort is your friend." - Joe Rogan

Big shout out to Chris Paradiso for the inspiration on this one, don't miss it…


Resources Mentioned: 

  • Finding Peak
  • Whether you’re thinking about starting a new independent agency or looking to grow your existing agency, SIAA is the solution. They aren’t simply the largest agency network in the country, they’re the best - because they make a real commitment to their members’ success. SIAA member agencies are independent, but never alone. Visit siaa.com to learn more. 

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Tanner Hackett, CEO, and founder of Counterpart, a management liability InsurTech reinventing the Commercial Insurance industry using the most robust data sets and cutting-edge technology, with the support and guidance of some of the most respected insurance, investment, and brokerage institutions in the world.


This is an absolutely tremendous conversation you don't want to miss...


Episode Highlights:

  • Tanner discusses his journey in the insurance industry, beginning with his entrepreneurial tech background. (7:16)
  • Tanner mentions that Counterpart is committed to assisting individuals in growing and understanding their exposures. (15:13)
  • Tanner discusses how Counterpart differs from the other 10 markets that can provide a competitive service. (17:50)
  • Tanner explains why he decided to go from wholesale to retail. (19:17)
  • Tanner discusses why he calls his team risk engineers rather than underwriters and what the difference is. (23:05)
  • Tanner shares that the reason he gets out of bed every day is to support entrepreneurs who are taking risks and doing things differently. (29:15)
  • Tanner discusses the importance of team consistency and having a clear vision. (36:19)
  • Tanner mentions that it's difficult to be a leader in the insurance industry these days and move the industry forward because many are so entrenched in their current workflows. (46:01)
  • Tanner explains small business risks and how Counterpart's products solve them. (55:03)
  • Ryan believes that the advantage of data is not just marketing, it’s also communications. (1:03:00)
  • Tanner explains they're here to educate the market about the potential for management liability. (1:04:57)


Key Quotes:

  • “It's really tough to be a leader these days in the insurance space and move the industry forward because people are so entrenched in their current workflows, current processes.” - Tanner Hackett
  • “We want to be advocates for these small businesses. We want to take this off their plate because we talked about how hard it is to be a small business already, and be educating these businesses about what their exposures are, how they're researching, and how our product responds to those risks.” - Tanner Hackett
  • “We're here to educate the market about the potential for Management Liability. Again, it's not where it is today, but what it should be for them in terms of the service that we can provide, and the quality product we can provide for the small business owners. And we need to do this through partnerships.” - Tanner Hackett


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Tanner Hackett, CEO, and founder of Counterpart, a management liability InsurTech reinventing the Commercial Insurance industry using the most robust data sets and cutting-edge technology, with the support and guidance of some of the most respected insurance, investment, and brokerage institutions in the world.


This is an absolutely tremendous conversation you don't want to miss...


Episode Highlights:

  • Tanner discusses his journey in the insurance industry, beginning with his entrepreneurial tech background. (7:16)
  • Tanner mentions that Counterpart is committed to assisting individuals in growing and understanding their exposures. (15:13)
  • Tanner discusses how Counterpart differs from the other 10 markets that can provide a competitive service. (17:50)
  • Tanner explains why he decided to go from wholesale to retail. (19:17)
  • Tanner discusses why he calls his team risk engineers rather than underwriters and what the difference is. (23:05)
  • Tanner shares that the reason he gets out of bed every day is to support entrepreneurs who are taking risks and doing things differently. (29:15)
  • Tanner discusses the importance of team consistency and having a clear vision. (36:19)
  • Tanner mentions that it's difficult to be a leader in the insurance industry these days and move the industry forward because many are so entrenched in their current workflows. (46:01)
  • Tanner explains small business risks and how Counterpart's products solve them. (55:03)
  • Ryan believes that the advantage of data is not just marketing, it’s also communications. (1:03:00)
  • Tanner explains they're here to educate the market about the potential for management liability. (1:04:57)


Key Quotes:

  • “It's really tough to be a leader these days in the insurance space and move the industry forward because people are so entrenched in their current workflows, current processes.” - Tanner Hackett
  • “We want to be advocates for these small businesses. We want to take this off their plate because we talked about how hard it is to be a small business already, and be educating these businesses about what their exposures are, how they're researching, and how our product responds to those risks.” - Tanner Hackett
  • “We're here to educate the market about the potential for Management Liability. Again, it's not where it is today, but what it should be for them in terms of the service that we can provide, and the quality product we can provide for the small business owners. And we need to do this through partnerships.” - Tanner Hackett


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Jackson and Jamieson Fregeau, Co-founders of Quandri.io, join the podcast for a deep dive into digital workers (aka Bots).

Digital workers make automating the repetitive work of insurance easy, so your people can focus on what’s important.

This is an episode you don't want to miss…

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Jackson and Jamieson Fregeau, Co-founders of Quandri.io, join the podcast for a deep dive into digital workers (aka Bots).

Digital workers make automating the repetitive work of insurance easy, so your people can focus on what’s important.

This is an episode you don't want to miss…

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Chris Cline, executive director of ACT, the Agents Council for Technology, for a conversation on the overcomplication of insurance.

They explain why hard times demand a determined focus on simple, repeatable tasks that produce results.

Don't miss this episode…


Episode Highlights:

  • Ryan shares that he is relaunching his newsletter, Finding Peak, which is focused on becoming the best version of yourself that you could possibly be. (2:17)
  • Chris mentions that everything in the world is now on a single device, and it's not so much about being on the phone as it is about what is done there. (13:39)
  • Ryan explains how Antifragile by Nicolas Nassim Taleb made him think about how he positions himself in the world, the skills he wants to acquire, and how he wants to set up his business and career so he can sustain himself personally and professionally. (21:15)
  • Chris talks about the evolutionary way the brain works and how that impacts all aspects of our lives. (27:18)
  • Chris discusses why he thinks people in the industry make things too complicated. (31:56)
  • Chris explains that commercialized, competitive rating is one of the industry's hottest topics right now. (39:33)
  • Chris believes that there is no such thing as the best tech stack unless it precisely matches the agency's business strategy. (47:50)
  • Chris explains mid-funnel technology and why it is so successful right now. (56:24)
  • Ryan believes that the winners and losers will be separated by true leadership moving forward. (1:05:52)
  • Chirs mentions the importance of remaining steadfast around what you're trying to get accomplished, and truly giving your teams what they need to be successful through that. (1:16:50)


Key Quotes:

  • “Our brains are processing what's in front of us differently based on the experiences we've had. But you know, you and I can be in the same room and see very different things. But the core fundamental things I think we would see, it's just how do you let that stuff that sits in the margins, the complex stuff, the subconscious level stuff, minimize the interpretation.” - Chris Cline
  • “You've got a relentless focus on processes first, making sure you got the right people in the right roles, doing the right things, and then use technology to bring that stuff to life.” - Chris Cline
  • “Whenever things get funky, leadership wins. Being able to set a clear vision. Remain steadfast to it, be a clear and active champion around what you're trying to get accomplished. And truly give your teams what they need to be successful through that is integral.” - Chris Cline


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Chris Cline, executive director of ACT, the Agents Council for Technology, for a conversation on the overcomplication of insurance.

They explain why hard times demand a determined focus on simple, repeatable tasks that produce results.

Don't miss this episode…


Episode Highlights:

  • Ryan shares that he is relaunching his newsletter, Finding Peak, which is focused on becoming the best version of yourself that you could possibly be. (2:17)
  • Chris mentions that everything in the world is now on a single device, and it's not so much about being on the phone as it is about what is done there. (13:39)
  • Ryan explains how Antifragile by Nicolas Nassim Taleb made him think about how he positions himself in the world, the skills he wants to acquire, and how he wants to set up his business and career so he can sustain himself personally and professionally. (21:15)
  • Chris talks about the evolutionary way the brain works and how that impacts all aspects of our lives. (27:18)
  • Chris discusses why he thinks people in the industry make things too complicated. (31:56)
  • Chris explains that commercialized, competitive rating is one of the industry's hottest topics right now. (39:33)
  • Chris believes that there is no such thing as the best tech stack unless it precisely matches the agency's business strategy. (47:50)
  • Chris explains mid-funnel technology and why it is so successful right now. (56:24)
  • Ryan believes that the winners and losers will be separated by true leadership moving forward. (1:05:52)
  • Chirs mentions the importance of remaining steadfast around what you're trying to get accomplished, and truly giving your teams what they need to be successful through that. (1:16:50)


Key Quotes:

  • “Our brains are processing what's in front of us differently based on the experiences we've had. But you know, you and I can be in the same room and see very different things. But the core fundamental things I think we would see, it's just how do you let that stuff that sits in the margins, the complex stuff, the subconscious level stuff, minimize the interpretation.” - Chris Cline
  • “You've got a relentless focus on processes first, making sure you got the right people in the right roles, doing the right things, and then use technology to bring that stuff to life.” - Chris Cline
  • “Whenever things get funky, leadership wins. Being able to set a clear vision. Remain steadfast to it, be a clear and active champion around what you're trying to get accomplished. And truly give your teams what they need to be successful through that is integral.” - Chris Cline


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Like other industry disruptions preceding it, the InsurTech movement was widely viewed as a threat to the existence of the independent agency channel. 

Thus far, the independent agent has proven to be an invaluable component in meeting client needs and expectations. Still, technology advances are the ecosystem in which they must operate – together with their carrier and digital partners.

In this panel, leaders representing the three components of this dynamic, IA’s, carriers, and tech, share their thoughts on how to make the customer journey a smoother one and why collaboration is a win-win for all parties.

Don't miss this conversation...


Episode Highlights:

  • Ryan introduces his guests: Amy Zupon, CEO of Vertafore, Tyler Asher, President of IA Distribution for Liberty Mutual, and Matt Masiello, CEO of SAA.
  • Amy Zupon mentions that the increasing amount of M&A in the industry is catching her attention right now. (8:50)
  • Amy Zupon explains that there is a huge amount of money invested in the space right now, and she sees this trend continuing. (11:07)
  • Matt Masiello shares that we are currently seeing a lot of exclusive business channels being converted to independent agency channels. (13:25)
  • Tyler Asher explains that in the next few years, what he sees is better quality service and continuous growth in market share. (15:55)
  • Matt Masiello believes that small businesses need to be a part of other organizations to remain small and independent. (22:27)
  • Amy Zupon explains that as a software company, they believe in an open platform, and they belong to groups where they participate with tech companies that are similar to them. (27:12)
  • Amy Zupon explains that the Orange Partner Program's concept is to be open and to establish relationships because the partnership is about trust and communication. (33:06)
  • Matt Masiello mentions that partnership has two bookends, first, you have to like your partner, and second, you have to have the same goal as them. (37:40)
  • Tyler Asher shares that the agents, carriers, technology providers, and vendors still have a lot of work to do when it comes to integration. (45:24)
  • Tyler Asher explains that retention is materially higher when customers engage in online digital capabilities for service. (54:24)
  • Matt Masiello shares that the two things independent agencies can do to scale their business are lead generation and digitization. (57:47)


Key Quotes:

  • "We did start that Orange Partner Program with the philosophy of being open and building on relationships and collaborating with others to build things." - Amy Zupon
  • "To really grow, it means taking a look at the digital resources that are out there and getting them into your agency, which includes building a digital brand, whether you're in a geographic market, or a digital market." - Matt Masiello
  • "I think right now, the biggest gap is making sure that we're serving customers in the way they need to be served today." - Tyler Asher


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Like other industry disruptions preceding it, the InsurTech movement was widely viewed as a threat to the existence of the independent agency channel. 

Thus far, the independent agent has proven to be an invaluable component in meeting client needs and expectations. Still, technology advances are the ecosystem in which they must operate – together with their carrier and digital partners.

In this panel, leaders representing the three components of this dynamic, IA’s, carriers, and tech, share their thoughts on how to make the customer journey a smoother one and why collaboration is a win-win for all parties.

Don't miss this conversation...


Episode Highlights:

  • Ryan introduces his guests: Amy Zupon, CEO of Vertafore, Tyler Asher, President of IA Distribution for Liberty Mutual, and Matt Masiello, CEO of SAA.
  • Amy Zupon mentions that the increasing amount of M&A in the industry is catching her attention right now. (8:50)
  • Amy Zupon explains that there is a huge amount of money invested in the space right now, and she sees this trend continuing. (11:07)
  • Matt Masiello shares that we are currently seeing a lot of exclusive business channels being converted to independent agency channels. (13:25)
  • Tyler Asher explains that in the next few years, what he sees is better quality service and continuous growth in market share. (15:55)
  • Matt Masiello believes that small businesses need to be a part of other organizations to remain small and independent. (22:27)
  • Amy Zupon explains that as a software company, they believe in an open platform, and they belong to groups where they participate with tech companies that are similar to them. (27:12)
  • Amy Zupon explains that the Orange Partner Program's concept is to be open and to establish relationships because the partnership is about trust and communication. (33:06)
  • Matt Masiello mentions that partnership has two bookends, first, you have to like your partner, and second, you have to have the same goal as them. (37:40)
  • Tyler Asher shares that the agents, carriers, technology providers, and vendors still have a lot of work to do when it comes to integration. (45:24)
  • Tyler Asher explains that retention is materially higher when customers engage in online digital capabilities for service. (54:24)
  • Matt Masiello shares that the two things independent agencies can do to scale their business are lead generation and digitization. (57:47)


Key Quotes:

  • "We did start that Orange Partner Program with the philosophy of being open and building on relationships and collaborating with others to build things." - Amy Zupon
  • "To really grow, it means taking a look at the digital resources that are out there and getting them into your agency, which includes building a digital brand, whether you're in a geographic market, or a digital market." - Matt Masiello
  • "I think right now, the biggest gap is making sure that we're serving customers in the way they need to be served today." - Tyler Asher


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this special episode, Ryan breaks down how in a "Human-Optimized" Agency of the Future, efficiency isn't the answer to exponential growth.


Efficiency may be part of the solution, but it's not the whole solution, and a lack of understanding of this concept is where many insurtech startups go wrong.


This is an episode you don't want to miss...


Episode Highlights:

  • Ryan believes that the Rouge model is proven to be productive, efficient, and replicable by anyone with the vision and guts to do so. (2:35)
  • Ryan mentions that they are currently hiring at Rouge. Some of the positions they are looking for are aspiring chief revenue officers and producers. (6:11)
  • Ryan explains that the positions available are not for traditional people but more for people that like to build relationships and have an open mind to a slightly different approach. (10:25)
  • Ryan discusses how he got a great deal with a car dealership, and the moment he realized that the sales agent was just trying to sell something he had access to in his inventory. (15:30)
  • Ryan shares that the Carvana experience with his car trade-in was much better, but recalls two things he had hiccups with, which were the verification and the lien. (20:36)
  • Ryan explains that the car dealership experience he had was one example of a complete validation of the human-optimized model for the agency of the future. (27:08)
  • Ryan mentions that an important part of a human-optimized model is the step-up process from self-service to automated, made by an inside force of licensed professionals and outsourced VAs. (31:48)
  • Ryan explains that humans are still the most important part of the business, but if we push our customers directly to humans, we are limiting our ability to be efficient. (33:25)
  • Ryan shares that the future of the insurance industry is still going to stand out in the future as long as the human-optimized model is utilized. (36:24)


Key Quotes:

  • "If your traditional local, independent agency still dictates the way business will be done, I don't believe that you have a future in the industry. You can maintain it for sure, but you're not growing." - Ryan Hanley
  • "I also saw a lot of people that still believe that humans are not the answer. Humans are still an incredibly vital part of our business, still the most important part of our business. However, if we push all our customers directly to our humans, always the way we want it to be done, we are limiting our ability to be efficient." - Ryan Hanley
  • "This is where I think the business is going. This is where I think our industry is going. I'm so bullish on the independent insurance industry. I just feel like this move to a human optimized model is the best way." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this special episode, Ryan breaks down how in a "Human-Optimized" Agency of the Future, efficiency isn't the answer to exponential growth.


Efficiency may be part of the solution, but it's not the whole solution, and a lack of understanding of this concept is where many insurtech startups go wrong.


This is an episode you don't want to miss...


Episode Highlights:

  • Ryan believes that the Rouge model is proven to be productive, efficient, and replicable by anyone with the vision and guts to do so. (2:35)
  • Ryan mentions that they are currently hiring at Rouge. Some of the positions they are looking for are aspiring chief revenue officers and producers. (6:11)
  • Ryan explains that the positions available are not for traditional people but more for people that like to build relationships and have an open mind to a slightly different approach. (10:25)
  • Ryan discusses how he got a great deal with a car dealership, and the moment he realized that the sales agent was just trying to sell something he had access to in his inventory. (15:30)
  • Ryan shares that the Carvana experience with his car trade-in was much better, but recalls two things he had hiccups with, which were the verification and the lien. (20:36)
  • Ryan explains that the car dealership experience he had was one example of a complete validation of the human-optimized model for the agency of the future. (27:08)
  • Ryan mentions that an important part of a human-optimized model is the step-up process from self-service to automated, made by an inside force of licensed professionals and outsourced VAs. (31:48)
  • Ryan explains that humans are still the most important part of the business, but if we push our customers directly to humans, we are limiting our ability to be efficient. (33:25)
  • Ryan shares that the future of the insurance industry is still going to stand out in the future as long as the human-optimized model is utilized. (36:24)


Key Quotes:

  • "If your traditional local, independent agency still dictates the way business will be done, I don't believe that you have a future in the industry. You can maintain it for sure, but you're not growing." - Ryan Hanley
  • "I also saw a lot of people that still believe that humans are not the answer. Humans are still an incredibly vital part of our business, still the most important part of our business. However, if we push all our customers directly to our humans, always the way we want it to be done, we are limiting our ability to be efficient." - Ryan Hanley
  • "This is where I think the business is going. This is where I think our industry is going. I'm so bullish on the independent insurance industry. I just feel like this move to a human optimized model is the best way." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This episode is a replay of a live webinar Ryan  did for David Carothers and the Killing Commercial community, breaking down the step-by-step method he's used over the last decade to drive consistent inbound leads into his agency using video marketing.

This is a hyper-tactical episode, so sharpen your pencil and get ready to learn ALL the secrets of inbound video marketing.

Don't miss this episode...


Episode Highlights:

  • Ryan explains that he repeated the 100 days, 100 videos commitment in 2020, using the same technique he used in 2018. (8:24)
  • Ryan discusses how he searches for and creates his list of topics, which he then turns into a headline for videos that provide solutions. (11:31)
  • According to Ryan, if the video has good audio and clean visuals, consumers will pay attention to it; but, if the video has a busy background, their attention will begin to dry up. (15:30)
  • Ryan mentions the advantages of using the sun as the video's lighting setup and having crisp, clean audio. (19:07)
  • Ryan shares that he doesn't use his costly camera equipment, but rather the cinematic mode on his iPhone, which performs the job very effectively. (22:47)
  • Ryan believes that it is important to have a simple, clean, and repeatable video setup. (25:17)
  • Ryan explains how he grabs his video from his iPhone and why his video templates are remarkably similar. (29:27)
  • Ryan discusses the video formula he uses: beginning hook, middle build, and ending payoff. (31:26)
  • Ryan mentions where he publishes his videos and why he distributes them where he does. (42:12)
  • Ryan explains how referrals and people who contact you as a result of your video are not the same thing and should be handled differently. (46:08)
  • Ryan describes what he does and how he handles phone calls from people in the internet space. (50:15)


Key Quotes:

  • “We use video every day in everything we do not just to do video to get some attention. We do it to drive business” - Ryan Hanley
  • “Your consumers don't care. They absolutely, positively, without a doubt, do not give a crap about what equipment you use. Here's what they care about. They care that you are clear that they can see you and they care that they can hear you. And then after those two things, nothing else matters.” - Ryan Hanley
  • “Doesn't matter how big the account is, solve the problem. Go back and round out the account.” - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This episode is a replay of a live webinar Ryan  did for David Carothers and the Killing Commercial community, breaking down the step-by-step method he's used over the last decade to drive consistent inbound leads into his agency using video marketing.

This is a hyper-tactical episode, so sharpen your pencil and get ready to learn ALL the secrets of inbound video marketing.

Don't miss this episode...


Episode Highlights:

  • Ryan explains that he repeated the 100 days, 100 videos commitment in 2020, using the same technique he used in 2018. (8:24)
  • Ryan discusses how he searches for and creates his list of topics, which he then turns into a headline for videos that provide solutions. (11:31)
  • According to Ryan, if the video has good audio and clean visuals, consumers will pay attention to it; but, if the video has a busy background, their attention will begin to dry up. (15:30)
  • Ryan mentions the advantages of using the sun as the video's lighting setup and having crisp, clean audio. (19:07)
  • Ryan shares that he doesn't use his costly camera equipment, but rather the cinematic mode on his iPhone, which performs the job very effectively. (22:47)
  • Ryan believes that it is important to have a simple, clean, and repeatable video setup. (25:17)
  • Ryan explains how he grabs his video from his iPhone and why his video templates are remarkably similar. (29:27)
  • Ryan discusses the video formula he uses: beginning hook, middle build, and ending payoff. (31:26)
  • Ryan mentions where he publishes his videos and why he distributes them where he does. (42:12)
  • Ryan explains how referrals and people who contact you as a result of your video are not the same thing and should be handled differently. (46:08)
  • Ryan describes what he does and how he handles phone calls from people in the internet space. (50:15)


Key Quotes:

  • “We use video every day in everything we do not just to do video to get some attention. We do it to drive business” - Ryan Hanley
  • “Your consumers don't care. They absolutely, positively, without a doubt, do not give a crap about what equipment you use. Here's what they care about. They care that you are clear that they can see you and they care that they can hear you. And then after those two things, nothing else matters.” - Ryan Hanley
  • “Doesn't matter how big the account is, solve the problem. Go back and round out the account.” - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Jason Cass for an absolute blitz of conversation on insurance, insurtech, and everything and anything else we could discuss in a 60-minute podcast. You will be educated, and you will certainly be entertained.

You are welcome, insurance industry...


Episode Highlights:

  • Ryan mentions that he will be purchasing David Carothers' book The Dirty 130 for his team since the book when combined with the workbook, is an extremely exciting program for producers (3:07)
  • Jason explains that everything he and Ryan talked about before about what will happen in the insurance industry is already happening. (5:22)
  • Ryan believes that there are brilliant individuals flying about all over and that if you have the opportunity to give them lifestyle work rather than a traditional job, you can get fantastic people all across the country. (7:22)
  • Jason acknowledges that SAA provided him with the contract that got him the appointments, and he was able to accomplish it even though he was in his basement. (11:21)
  • Ryan and Jason discuss the clichéd Boomer attitude and why it has to go. (16:47)
  • Ryan mentions that it surprises people when he tells them that the average age of his team at Rouge Risk is 37 because most people expect them to be in their 20s. (21:19)
  • Jason discusses how Jake Jines became an employee of The Insurance Alliance and the $572,000 deal that Jake and Gavin just closed on their own. (39:21)
  • Ryan believes that data will play a significant role in the future of the industry, but that it may be both positive and negative. (42:14)
  • Jason explains how it is all about the client's behavior. It's about the agent and how they're going to use AI technology and data to meet that individual in a different way. (44:36)
  • Jason believes that there will come a time when data sharing between agencies will be as simple as a FanDuel. (49:06)
  • Ryan believes that how we develop culture and workstyle in our organizations is almost as important as any other decision we make since it is how brilliant people are attracted. (1:04:06)



Key Quotes:

  • “I also predicted after Dan Burris that AI would invent art that's never been invented before. And just if you look at the Colorado festival that happened like two or three days ago, the guy who won with the artwork, it was completely AI-generated.” - Jason Cass
  • “There are talented people flying all over the place. And if you have the ability to offer them lifestyle employment versus the classic, I'm going to bang on you and you should thank God that you have a paycheck style employment, you can get amazing people throughout the country.” - Ryan Hanley
  • “It's about that behavior of what's happening with the client. It's about the agent and how they're going to use that AI technology, that data to be able to meet that person in a different type of way, what those ways that are going to analyze that. That's where I think we're going to say, I mean, we just had data, but we didn't have anything.” - Jason Cass


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Jason Cass for an absolute blitz of conversation on insurance, insurtech, and everything and anything else we could discuss in a 60-minute podcast. You will be educated, and you will certainly be entertained.

You are welcome, insurance industry...


Episode Highlights:

  • Ryan mentions that he will be purchasing David Carothers' book The Dirty 130 for his team since the book when combined with the workbook, is an extremely exciting program for producers (3:07)
  • Jason explains that everything he and Ryan talked about before about what will happen in the insurance industry is already happening. (5:22)
  • Ryan believes that there are brilliant individuals flying about all over and that if you have the opportunity to give them lifestyle work rather than a traditional job, you can get fantastic people all across the country. (7:22)
  • Jason acknowledges that SAA provided him with the contract that got him the appointments, and he was able to accomplish it even though he was in his basement. (11:21)
  • Ryan and Jason discuss the clichéd Boomer attitude and why it has to go. (16:47)
  • Ryan mentions that it surprises people when he tells them that the average age of his team at Rouge Risk is 37 because most people expect them to be in their 20s. (21:19)
  • Jason discusses how Jake Jines became an employee of The Insurance Alliance and the $572,000 deal that Jake and Gavin just closed on their own. (39:21)
  • Ryan believes that data will play a significant role in the future of the industry, but that it may be both positive and negative. (42:14)
  • Jason explains how it is all about the client's behavior. It's about the agent and how they're going to use AI technology and data to meet that individual in a different way. (44:36)
  • Jason believes that there will come a time when data sharing between agencies will be as simple as a FanDuel. (49:06)
  • Ryan believes that how we develop culture and workstyle in our organizations is almost as important as any other decision we make since it is how brilliant people are attracted. (1:04:06)



Key Quotes:

  • “I also predicted after Dan Burris that AI would invent art that's never been invented before. And just if you look at the Colorado festival that happened like two or three days ago, the guy who won with the artwork, it was completely AI-generated.” - Jason Cass
  • “There are talented people flying all over the place. And if you have the ability to offer them lifestyle employment versus the classic, I'm going to bang on you and you should thank God that you have a paycheck style employment, you can get amazing people throughout the country.” - Ryan Hanley
  • “It's about that behavior of what's happening with the client. It's about the agent and how they're going to use that AI technology, that data to be able to meet that person in a different type of way, what those ways that are going to analyze that. That's where I think we're going to say, I mean, we just had data, but we didn't have anything.” - Jason Cass


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Tanya Andolsen, President of Argosy Risk Specialists, joins the podcast for a deep dive into environmental insurance. We talk about what exactly environmental insurance is, why it's essential, and ultimately how independent insurance agents sell more of it. 


This is an episode you insurance nerds don't want to miss.


Episode Highlights:

  • Tanya discusses her background and how she got started in the insurance industry 27 years ago. (4:19)
  • Tanya explains the concept of being in the environmental insurance industry and the processes they follow. (9:54)
  • Tanya shares how everything can be related to our environment and how this can be explained to clients and contractors. (16:35)
  • Tanya explains that if there is a pollution exclusion on a claim, the chance is that it is going to be denied. (19:01)
  • Tanya shares the example of waste disposal as one environmental issue that could present an exposure for business owners if they are not properly protected. (23:35)
  • Tanya explains that environmental insurance helps clients with the things they cannot control. (30:46)
  • Tanya mentions that the process for environmental insurance is similar to other wholesale brokers that have an environmental division, and most policies are placed. (35:26)
  • Tanya explains that it is very important to have access to resources that will help clients understand their coverage. (38:56)


Key Quotes:

  • "What environmental insurance does is it helps you with the things that you can't control; the people that are coming by your property, your neighbors, you know, those class action lawsuits, things like that." - Tanya Andolsen
  • "A large percentage of what I see are developers, real estate investment trusts, and the reason they're buying it is that they've got the investors and lenders, and they want to make sure that they're covered and that there's protection there in the event of an environmental issue." - Tanya Andolsen
  • "Unfortunately, our society is becoming more and more litigious, and, you know, those are the things that insurance is there to help you with, to help your bottom line, or protect you because the chances are you don't have this coffer of money set aside to defend yourself from an environmental claim." - Tanya Andolsen


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Tanya Andolsen, President of Argosy Risk Specialists, joins the podcast for a deep dive into environmental insurance. We talk about what exactly environmental insurance is, why it's essential, and ultimately how independent insurance agents sell more of it. 


This is an episode you insurance nerds don't want to miss.


Episode Highlights:

  • Tanya discusses her background and how she got started in the insurance industry 27 years ago. (4:19)
  • Tanya explains the concept of being in the environmental insurance industry and the processes they follow. (9:54)
  • Tanya shares how everything can be related to our environment and how this can be explained to clients and contractors. (16:35)
  • Tanya explains that if there is a pollution exclusion on a claim, the chance is that it is going to be denied. (19:01)
  • Tanya shares the example of waste disposal as one environmental issue that could present an exposure for business owners if they are not properly protected. (23:35)
  • Tanya explains that environmental insurance helps clients with the things they cannot control. (30:46)
  • Tanya mentions that the process for environmental insurance is similar to other wholesale brokers that have an environmental division, and most policies are placed. (35:26)
  • Tanya explains that it is very important to have access to resources that will help clients understand their coverage. (38:56)


Key Quotes:

  • "What environmental insurance does is it helps you with the things that you can't control; the people that are coming by your property, your neighbors, you know, those class action lawsuits, things like that." - Tanya Andolsen
  • "A large percentage of what I see are developers, real estate investment trusts, and the reason they're buying it is that they've got the investors and lenders, and they want to make sure that they're covered and that there's protection there in the event of an environmental issue." - Tanya Andolsen
  • "Unfortunately, our society is becoming more and more litigious, and, you know, those are the things that insurance is there to help you with, to help your bottom line, or protect you because the chances are you don't have this coffer of money set aside to defend yourself from an environmental claim." - Tanya Andolsen


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Jeff Roy, Founder and President of Excalibur Insurance and one of the most innovative independent insurance agency owners in the world, joins the podcast for a conversation on digital virtual assistants, also known as robotic process automation.


This is a conversation you don't want to miss.


Episode Highlights:

  • Ryan discusses Rogue Risk’s decision to switch to Nexure and change its agency management system. (10:34)
  • Jeff mentions that during an interview with Taylor Rhodes for the Digital Insurance Plan podcast, he confirmed that Tarmika will be discontinued in 2025. (12:14)
  • Ryan expresses his confusion as to why it is tough to create a CRM from an agency management system. (13:58)
  • Ryan mentions that he really likes what Better Agency is doing and thinks that they've made a lot of progress to being a player in the industry. (18:03)
  • Jeff explains that after seeing Applied Epic's demo, he became interested in the new feature that can run an AMS through the browser. (20:22)
  • Ryan believes that understanding where the company goes without rating multiple carriers is the way to place business faster with the appropriate carrier. (24:33)
  • Jeff explains that you need some AI and machine learning to be able to direct you to the proper company because companies are changing their prices and moving so quickly. (26:54)
  • Jeff explains what it means to have a properly trained bot. (34:50)
  • Jeff explains the difference between Robotic Process Automation and a Digital Virtual Assistant. (38:24)
  • Jeff explains how robots function when assigned significant responsibilities. (40:34)
  • Jeff mentions that their bot is safe with two-factor authentication and that it cannot be hacked in the same manner that their staff can. (44:43)
  • Jeff mentions that if anyone is interested in learning more about robotic process automation, he will be giving a 30-minute lecture on how robots can make an agency more human. (50:42)


Key Quotes:

  • “You need some AI and machine learning to be able to direct you with the right company. Because companies are changing their rates and changing things.” - Jeff Roy
  • “Why would you want to use a bot? Really, you want to replace anything that humans are doing that they don’t need to do with technology. And a bot, once it's trained, can do it reliable every time.” - Jeff Roy
  • “The bot is secure double factor authentication, you know, there's no way of getting it hacked in any different than our staff. So that's why it was important that we had the double factor authentication to get in, because I don't want to log into anything without that.” - Jeff Roy


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Jeff Roy, Founder and President of Excalibur Insurance and one of the most innovative independent insurance agency owners in the world, joins the podcast for a conversation on digital virtual assistants, also known as robotic process automation.


This is a conversation you don't want to miss.


Episode Highlights:

  • Ryan discusses Rogue Risk’s decision to switch to Nexure and change its agency management system. (10:34)
  • Jeff mentions that during an interview with Taylor Rhodes for the Digital Insurance Plan podcast, he confirmed that Tarmika will be discontinued in 2025. (12:14)
  • Ryan expresses his confusion as to why it is tough to create a CRM from an agency management system. (13:58)
  • Ryan mentions that he really likes what Better Agency is doing and thinks that they've made a lot of progress to being a player in the industry. (18:03)
  • Jeff explains that after seeing Applied Epic's demo, he became interested in the new feature that can run an AMS through the browser. (20:22)
  • Ryan believes that understanding where the company goes without rating multiple carriers is the way to place business faster with the appropriate carrier. (24:33)
  • Jeff explains that you need some AI and machine learning to be able to direct you to the proper company because companies are changing their prices and moving so quickly. (26:54)
  • Jeff explains what it means to have a properly trained bot. (34:50)
  • Jeff explains the difference between Robotic Process Automation and a Digital Virtual Assistant. (38:24)
  • Jeff explains how robots function when assigned significant responsibilities. (40:34)
  • Jeff mentions that their bot is safe with two-factor authentication and that it cannot be hacked in the same manner that their staff can. (44:43)
  • Jeff mentions that if anyone is interested in learning more about robotic process automation, he will be giving a 30-minute lecture on how robots can make an agency more human. (50:42)


Key Quotes:

  • “You need some AI and machine learning to be able to direct you with the right company. Because companies are changing their rates and changing things.” - Jeff Roy
  • “Why would you want to use a bot? Really, you want to replace anything that humans are doing that they don’t need to do with technology. And a bot, once it's trained, can do it reliable every time.” - Jeff Roy
  • “The bot is secure double factor authentication, you know, there's no way of getting it hacked in any different than our staff. So that's why it was important that we had the double factor authentication to get in, because I don't want to log into anything without that.” - Jeff Roy


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley breaks down how the best content creators in the world overcome their fear and dominate inbound lead generation.

Don't miss it!


Episode Highlights:

  • Ryan discusses some of the key points of Ryan Holiday's book, The Obstacle Is the Way (5:15)
  • Ryan explains how we can use fear as a signal to take action on the work that needs to be done. (8:54)
  • Ryan discusses what would happen if he let fear prevent him from recording a solo episode. (11:51)
  • Ryan believes we never know which content will be a hit, but we can generate more the next day, because it’s about releasing material and letting the market decide. (17:41)
  • Ryan mentions he'll keep creating content, educating, and helping people with insurance problems because he doesn't know which videos are good and which are bad. (22:56)
  • Ryan explains how he answers every question on their YouTube channel's comment section since he has no clue which response to which inquiry may lead to someone contacting him and doing business. (25:06)
  • Ryan goes over several techniques for creating video material. (30:47)
  • Ryan reminds us that we must not allow our fear to prevent us from fulfilling the duties we have set out to complete. (38:58)


Key Quotes:

  • “We can allow fear, false evidence appearing real, we can allow our perception of what might happen if we take a certain action keep us from doing that action. Or, we can use that fear as a signal. We can use it as a compass point, we can use it as our North Star for what needs to be done the work that needs to be done.” - Ryan Hanley
  • “It's not about which piece of content wins. It's about putting the content out there and allowing the market to choose.” - Ryan Hanley
  • “I will keep creating content, I'll keep educating, I will keep bringing value to people who have questions about insurance.” - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley breaks down how the best content creators in the world overcome their fear and dominate inbound lead generation.

Don't miss it!


Episode Highlights:

  • Ryan discusses some of the key points of Ryan Holiday's book, The Obstacle Is the Way (5:15)
  • Ryan explains how we can use fear as a signal to take action on the work that needs to be done. (8:54)
  • Ryan discusses what would happen if he let fear prevent him from recording a solo episode. (11:51)
  • Ryan believes we never know which content will be a hit, but we can generate more the next day, because it’s about releasing material and letting the market decide. (17:41)
  • Ryan mentions he'll keep creating content, educating, and helping people with insurance problems because he doesn't know which videos are good and which are bad. (22:56)
  • Ryan explains how he answers every question on their YouTube channel's comment section since he has no clue which response to which inquiry may lead to someone contacting him and doing business. (25:06)
  • Ryan goes over several techniques for creating video material. (30:47)
  • Ryan reminds us that we must not allow our fear to prevent us from fulfilling the duties we have set out to complete. (38:58)


Key Quotes:

  • “We can allow fear, false evidence appearing real, we can allow our perception of what might happen if we take a certain action keep us from doing that action. Or, we can use that fear as a signal. We can use it as a compass point, we can use it as our North Star for what needs to be done the work that needs to be done.” - Ryan Hanley
  • “It's not about which piece of content wins. It's about putting the content out there and allowing the market to choose.” - Ryan Hanley
  • “I will keep creating content, I'll keep educating, I will keep bringing value to people who have questions about insurance.” - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this solo episode of The Ryan Hanley Show, Ryan Hanley breaks down three things he's learned about growing a digital, commercial insurance agency after the first 120 days of Rogue Risk being part of the SIAA ecosystem. This is an episode for the ages...Don't miss it.


Episode Highlights:

  • Ryan opens the episode by sharing his feelings lately about being creative. (2:00)
  • Ryan explains that he looks at everything as an obstacle, and how he surrounds himself with great people. (7:14)
  • Ryan shares that he has been happy with SIAA, and there are so many things that they are doing. (12:52)
  • Ryan shares why they are currently getting from Hubspot from an insurance perspective. (17:43)
  • Ryan shares that they are now in the process of transferring from Hubspot to using Nexsure. (25:58)
  • Ryan explains that the vision and process for Rouge is on the right path. (29:34)
  • Ryan shares that the biggest issue they always had was not having enough producers to do all the business. (35:12)
  • Ryan shares how important it is to find a great producer, regardless of their location. (39:00)
  • Ryan explains how to build trust with clients and validate them through that process. (44:27)
  • Ryan discusses how clients always want to hear that you’ve got them. (52:52)
  • Ryan shares that the last step to closing a sale is to send the video proposal. (56:17)


Key Quotes:

  • "There are amazing people out there who want to help clients who want to grow, who want to be successful, who want to make money, who want to help your agency, they're just not always going to be in your backyard. It's just that's the reality." - Ryan Hanley
  • "The vision for Rogue, the process for Rogue, it only continues to solidify in my mind that we're absolutely on the right path. We're just seeing the results." - Ryan Hanley
  • "Right now, growth is what's most important to Rogue. We need to grow, we want to grow, we can grow. We have everything in place, and we're starting to grow, which is great." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this solo episode of The Ryan Hanley Show, Ryan Hanley breaks down three things he's learned about growing a digital, commercial insurance agency after the first 120 days of Rogue Risk being part of the SIAA ecosystem. This is an episode for the ages...Don't miss it.


Episode Highlights:

  • Ryan opens the episode by sharing his feelings lately about being creative. (2:00)
  • Ryan explains that he looks at everything as an obstacle, and how he surrounds himself with great people. (7:14)
  • Ryan shares that he has been happy with SIAA, and there are so many things that they are doing. (12:52)
  • Ryan shares why they are currently getting from Hubspot from an insurance perspective. (17:43)
  • Ryan shares that they are now in the process of transferring from Hubspot to using Nexsure. (25:58)
  • Ryan explains that the vision and process for Rouge is on the right path. (29:34)
  • Ryan shares that the biggest issue they always had was not having enough producers to do all the business. (35:12)
  • Ryan shares how important it is to find a great producer, regardless of their location. (39:00)
  • Ryan explains how to build trust with clients and validate them through that process. (44:27)
  • Ryan discusses how clients always want to hear that you’ve got them. (52:52)
  • Ryan shares that the last step to closing a sale is to send the video proposal. (56:17)


Key Quotes:

  • "There are amazing people out there who want to help clients who want to grow, who want to be successful, who want to make money, who want to help your agency, they're just not always going to be in your backyard. It's just that's the reality." - Ryan Hanley
  • "The vision for Rogue, the process for Rogue, it only continues to solidify in my mind that we're absolutely on the right path. We're just seeing the results." - Ryan Hanley
  • "Right now, growth is what's most important to Rogue. We need to grow, we want to grow, we can grow. We have everything in place, and we're starting to grow, which is great." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Darrin Schenck, VP of Sales and Marketing for TriageNow joins the podcast for a deep dive into nurse triage services. We learn what nurse triage services are, how they work, and why nurse triage is a necessary value-added service for all commercial independent insurance agents.


Episode Highlights:

  • Darrin mentions he's been with TriageNow since day one and has witnessed the company grow from an idea written on the back of a napkin to one of the top providers of telephonic nurse triage services in the nation. (5:56)
  • Darrin explains that telephonic nurse triage services bridge the gap between businesses that can afford to have a doctor or nurse on-site and those that must send everyone to the clinic down the street. (7:14)
  • Ryan shares that they utilize TriageNow for a few of their clients and that it was recommended to them by the Workers Comp Renegade, Mike McDonough. (9:10)
  • Darrin explains how TriageNow functions when someone is injured. (14:12)
  • Darrin believes that their total client base, regardless of industry, has a self-care rate of 42%. (23:35)
  • Darrin mentions that some triage services provide programs that are ideal for smaller clients with 50 or fewer injuries per year. (31:49)
  • Darrin explains that there is always a liability piece to the problem that must be considered and outsourcing that liability to a telephonic nurse triage service adds layers of protection between the employer and the problem if things go wrong. (35:15)
  • Darrin mentions that anytime they can keep people in the workforce productive, that's better for everybody. (38:08)
  • Darrin encourages anybody interested in TriageNow to visit their website. (42:07)


Key Quotes:

  • “We're a triage service, but we provide the information to the people who can be judge and jury and that allows them to determine compatibility.” - Darrin Schenck
  • “In a work comp world, anybody that's employing people that do anything remotely physical, a triage service is definitely worth exploring.” - Darrin Schenck
  • “I love the fact that I can tell a prospective client that I know personally the nurses that will be talking to your injured employees because I helped hire them and add them to our team.” - Darrin Schenck


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Darrin Schenck, VP of Sales and Marketing for TriageNow joins the podcast for a deep dive into nurse triage services. We learn what nurse triage services are, how they work, and why nurse triage is a necessary value-added service for all commercial independent insurance agents.


Episode Highlights:

  • Darrin mentions he's been with TriageNow since day one and has witnessed the company grow from an idea written on the back of a napkin to one of the top providers of telephonic nurse triage services in the nation. (5:56)
  • Darrin explains that telephonic nurse triage services bridge the gap between businesses that can afford to have a doctor or nurse on-site and those that must send everyone to the clinic down the street. (7:14)
  • Ryan shares that they utilize TriageNow for a few of their clients and that it was recommended to them by the Workers Comp Renegade, Mike McDonough. (9:10)
  • Darrin explains how TriageNow functions when someone is injured. (14:12)
  • Darrin believes that their total client base, regardless of industry, has a self-care rate of 42%. (23:35)
  • Darrin mentions that some triage services provide programs that are ideal for smaller clients with 50 or fewer injuries per year. (31:49)
  • Darrin explains that there is always a liability piece to the problem that must be considered and outsourcing that liability to a telephonic nurse triage service adds layers of protection between the employer and the problem if things go wrong. (35:15)
  • Darrin mentions that anytime they can keep people in the workforce productive, that's better for everybody. (38:08)
  • Darrin encourages anybody interested in TriageNow to visit their website. (42:07)


Key Quotes:

  • “We're a triage service, but we provide the information to the people who can be judge and jury and that allows them to determine compatibility.” - Darrin Schenck
  • “In a work comp world, anybody that's employing people that do anything remotely physical, a triage service is definitely worth exploring.” - Darrin Schenck
  • “I love the fact that I can tell a prospective client that I know personally the nurses that will be talking to your injured employees because I helped hire them and add them to our team.” - Darrin Schenck


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Mark McClure, CEO, and founder of CommercialInsurance.net joins the podcast to talk about how warm phone call transfer commercial insurance leads can be a game-changer for growing independent agencies.


Episode Highlights:

  • Mark discusses his background and how he got started in commercial insurance. (6:38)
  • Mark mentions that having lead generations in their DNA made them unique, as well as running a Virtual Insurance Agency for eight years and realizing that not all leads are excellent leads for everyone. (15:44)
  • Ryan believes that there is always a great opportunity in trucking; the industry attracts a lot of drivers because they see what folks do with Commercial Auto, but the industry lacks the in-house knowledge to be a trucking firm. (20:48)
  • Mark discusses the difficulties they had trying to get their original appointments while they were still an insurance firm. (22:46)
  • Mark mentions that what keeps him awake at night is dreaming about selling insurance online without speaking with a customer and managing loss ratios, and ensuring that they are accurately classified. (24:23)
  • Mark discusses his predictions for what will happen next in the digital space. (31:14)
  • Mark mentions that one of the things he disliked about being an entrepreneur was when he first started and everyone encouraged him not to be a generalist. (39:01)


Key Quotes:

  • “Throughout the journey, we developed a skill at generating online leads and introducing them to companies no matter what industry they were in.” - Mark McClure
  • “We will see commercial insurance online explode into more of you know, the hockey stick that I was hoping we would see in 2012. It’s taking a lot longer and it's because it's a difficult product.” - Mark McClure
  • “What the future looks like, you know, my hope is eventually we get to a point where we can ask the customer do they want to talk to an agent that I think that's not going away, not during my working career. Or do they want to purchase online? If they want to purchase online, most likely to protect customer experience will take them down that route for those that have that ability and others we might obviously steer through the call of change. That's a network that we built today” - Mark McClure


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Mark McClure, CEO, and founder of CommercialInsurance.net joins the podcast to talk about how warm phone call transfer commercial insurance leads can be a game-changer for growing independent agencies.


Episode Highlights:

  • Mark discusses his background and how he got started in commercial insurance. (6:38)
  • Mark mentions that having lead generations in their DNA made them unique, as well as running a Virtual Insurance Agency for eight years and realizing that not all leads are excellent leads for everyone. (15:44)
  • Ryan believes that there is always a great opportunity in trucking; the industry attracts a lot of drivers because they see what folks do with Commercial Auto, but the industry lacks the in-house knowledge to be a trucking firm. (20:48)
  • Mark discusses the difficulties they had trying to get their original appointments while they were still an insurance firm. (22:46)
  • Mark mentions that what keeps him awake at night is dreaming about selling insurance online without speaking with a customer and managing loss ratios, and ensuring that they are accurately classified. (24:23)
  • Mark discusses his predictions for what will happen next in the digital space. (31:14)
  • Mark mentions that one of the things he disliked about being an entrepreneur was when he first started and everyone encouraged him not to be a generalist. (39:01)


Key Quotes:

  • “Throughout the journey, we developed a skill at generating online leads and introducing them to companies no matter what industry they were in.” - Mark McClure
  • “We will see commercial insurance online explode into more of you know, the hockey stick that I was hoping we would see in 2012. It’s taking a lot longer and it's because it's a difficult product.” - Mark McClure
  • “What the future looks like, you know, my hope is eventually we get to a point where we can ask the customer do they want to talk to an agent that I think that's not going away, not during my working career. Or do they want to purchase online? If they want to purchase online, most likely to protect customer experience will take them down that route for those that have that ability and others we might obviously steer through the call of change. That's a network that we built today” - Mark McClure


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Alan Ringvald is the CEO of Relativity6, a best in class insurtech company solving the very specific problem of business classification. In this episode of The Ryan Hanley Show, Alan explains that Relativity6 uses a proprietary process to create a new datapoint for determining the NAICS code for a given business. Industry misclassification is a HUGE problem in the insurance industry. Don’t miss this episode…


Episode Highlights:

  • Alan explains that Relativity 6 focuses only on one kind of data point for determining the NAICS code for a business. (6:53)
  • Alan shares the key differences that they have, which separate them from other InsurTech companies. (11:17)
  • Alan shares his background story and how he ended up in this the InsurTech industry. (14:46)
  • Alan shares something they are working on that will assess a building for the last 10 years called "address only". (19:37)
  • Alan admits that their technology still has limitations, like not being able to find a holding company. (24:00)
  • Alan explains the changes that have occurred in the tech industry over the past 5 years in terms of privacy and security. (29:00)
  • Alan shares that there is no tech company, not even Relativity6, that can replace everything or fully solve any problem. (38:09)
  • Alan explains that data information in insurance if used correctly, is a strategic advantage. (45:56)
  • Ryan mentions that there is a substantial population of agents that unconsciously have no intention of growing. (49:10)


Key Quotes:

  • "The whole concept was, can we bring context to the table, and make it make more sense, which is why we call ourselves Relativity, which is obviously hard to say and spell." - Alan Ringvald
  • "I will never say that, Relavity6, or any other type of company is fully solving any kind of problem, it's like a crazy, not real thing to say. I don't ever see that being the case." - Alan Ringvald
  • "We're not here to replace the way humans think. We're just trying to automate the process that could take you forever to do and help you do that better and incrementally improve." - Alan Ringvald


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Alan Ringvald is the CEO of Relativity6, a best in class insurtech company solving the very specific problem of business classification. In this episode of The Ryan Hanley Show, Alan explains that Relativity6 uses a proprietary process to create a new datapoint for determining the NAICS code for a given business. Industry misclassification is a HUGE problem in the insurance industry. Don’t miss this episode…


Episode Highlights:

  • Alan explains that Relativity 6 focuses only on one kind of data point for determining the NAICS code for a business. (6:53)
  • Alan shares the key differences that they have, which separate them from other InsurTech companies. (11:17)
  • Alan shares his background story and how he ended up in this the InsurTech industry. (14:46)
  • Alan shares something they are working on that will assess a building for the last 10 years called "address only". (19:37)
  • Alan admits that their technology still has limitations, like not being able to find a holding company. (24:00)
  • Alan explains the changes that have occurred in the tech industry over the past 5 years in terms of privacy and security. (29:00)
  • Alan shares that there is no tech company, not even Relativity6, that can replace everything or fully solve any problem. (38:09)
  • Alan explains that data information in insurance if used correctly, is a strategic advantage. (45:56)
  • Ryan mentions that there is a substantial population of agents that unconsciously have no intention of growing. (49:10)


Key Quotes:

  • "The whole concept was, can we bring context to the table, and make it make more sense, which is why we call ourselves Relativity, which is obviously hard to say and spell." - Alan Ringvald
  • "I will never say that, Relavity6, or any other type of company is fully solving any kind of problem, it's like a crazy, not real thing to say. I don't ever see that being the case." - Alan Ringvald
  • "We're not here to replace the way humans think. We're just trying to automate the process that could take you forever to do and help you do that better and incrementally improve." - Alan Ringvald


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley, interviews Chris Greene, the Flood Insurance Guru. Chris joins the podcast for a master's level conversation on content marketing and how properly using your CRM can create an undeniable competitive advantage in your business. Don’t miss this episode…


Episode Highlights:

  • Chris discusses how insurance is not the problem but the risk is, and how he is working on this data to solve the issue. (4:13)
  • Chris explains how their flood risk analysis provides a huge value to their referral partners to grow their business. (8:29)
  • Chris mentions that videos used for education and advice are still considered streamlining. (14:31)
  • Chris shares how he uses automation to follow up with his clients. (22:32)
  • Ryan explains that this is the moment where HubSpot tools, like video cards, give you a true competitive advantage. (25:35)
  • Chris explains that conversations like why they weren't closing more business can be seen at HubSpot as one of its features. (36:34)
  • Ryan shares that the industry needs a company that offers Accord form integration and creation at a price that the industry can afford. (44:09)
  • Chris talks about Hubspot being better than any AMS, and shares how they are currently using it in their interview process. (51:14)
  • Chris shares that what he likes about Ryan's content creation is that it is very neutral and does never put out any misinformation. (55:53)  
  • Chris shares three different books he requires people to read before they come on board. (59:50)


Key Quotes:

  • "We just need one company that offers Accord form integration and creation and mapping easily at a price the industry could afford and they would absolutely friggin dominate." - Ryan Hanley
  • "It's not about us. It's about the customers, you know? So, it sticks in my head and everything I do now." - Chris Greene


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley, interviews Chris Greene, the Flood Insurance Guru. Chris joins the podcast for a master's level conversation on content marketing and how properly using your CRM can create an undeniable competitive advantage in your business. Don’t miss this episode…


Episode Highlights:

  • Chris discusses how insurance is not the problem but the risk is, and how he is working on this data to solve the issue. (4:13)
  • Chris explains how their flood risk analysis provides a huge value to their referral partners to grow their business. (8:29)
  • Chris mentions that videos used for education and advice are still considered streamlining. (14:31)
  • Chris shares how he uses automation to follow up with his clients. (22:32)
  • Ryan explains that this is the moment where HubSpot tools, like video cards, give you a true competitive advantage. (25:35)
  • Chris explains that conversations like why they weren't closing more business can be seen at HubSpot as one of its features. (36:34)
  • Ryan shares that the industry needs a company that offers Accord form integration and creation at a price that the industry can afford. (44:09)
  • Chris talks about Hubspot being better than any AMS, and shares how they are currently using it in their interview process. (51:14)
  • Chris shares that what he likes about Ryan's content creation is that it is very neutral and does never put out any misinformation. (55:53)  
  • Chris shares three different books he requires people to read before they come on board. (59:50)


Key Quotes:

  • "We just need one company that offers Accord form integration and creation and mapping easily at a price the industry could afford and they would absolutely friggin dominate." - Ryan Hanley
  • "It's not about us. It's about the customers, you know? So, it sticks in my head and everything I do now." - Chris Greene


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Sarah Muniz, producer at Home Team Insurance and author of Undiscovered Voices: Unlocking the Potential of Women in Insurance. She joins the podcast to talk about why women need to play a larger role in the future of insurance. This is a tremendous episode of the podcast that you don’t want to miss…


Episode Highlights:

  • Sarah discusses the origin story of her book, which is based on her and other women’s struggles to move into a leadership position as women in the industry. (4:16)
  • Sarah explains that the major problem that she wants to solve is showing that we have more than enough talent in the industry. (12:25)
  • Ryan discusses the idea of how many women in the 61% have truly wanted to be in a leadership position. (14:43)
  • Sarah talks about different types of barriers she thinks will affect the percentage of women in leadership roles. (17:00)
  • Sarah compares the profits of a diverse firm to those of a company that is not diverse. (23:37)
  • Ryan explains that he is willing to take anyone regardless of their situation as long as they are willing to show up and work hard and play in our culture. (26:37)
  • Sarah shares that if women get more opportunities, it also creates opportunities for minority groups. (30:24)
  • Sarah elaborates that the only factor that should come into play when hiring is if the person is going to fit into the team. (38:03)
  • Ryan explains that he thinks that there is a major gap in quality leadership in the industry. (43:02)
  • Sarah shares that the key to being at a higher level is to support yourself for more opportunities. (48:42)
  • Ryan explains that everyone should control their personal brand in order to control their career. (52:01)


Key Quotes:

  • "If someone is talented and willing to work hard and fit in your culture, they should absolutely have the option to come work for you or with you." - Sarah Muniz
  • "The other problem that I have seen is that a lot of times women are hired into service positions, whereas men are hired right into producer positions." - Sarah Muniz
  • "I do believe that you should make a name for yourself and have your own personal brand, outside of your employer to where you're making a name for yourself. I do 100% agree that you should do that. The part that is hard, and it's happened with me, is having your own personal belief system and brand can actually gets you in trouble with whoever you're employed by." - Sarah Muniz


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Sarah Muniz, producer at Home Team Insurance and author of Undiscovered Voices: Unlocking the Potential of Women in Insurance. She joins the podcast to talk about why women need to play a larger role in the future of insurance. This is a tremendous episode of the podcast that you don’t want to miss…


Episode Highlights:

  • Sarah discusses the origin story of her book, which is based on her and other women’s struggles to move into a leadership position as women in the industry. (4:16)
  • Sarah explains that the major problem that she wants to solve is showing that we have more than enough talent in the industry. (12:25)
  • Ryan discusses the idea of how many women in the 61% have truly wanted to be in a leadership position. (14:43)
  • Sarah talks about different types of barriers she thinks will affect the percentage of women in leadership roles. (17:00)
  • Sarah compares the profits of a diverse firm to those of a company that is not diverse. (23:37)
  • Ryan explains that he is willing to take anyone regardless of their situation as long as they are willing to show up and work hard and play in our culture. (26:37)
  • Sarah shares that if women get more opportunities, it also creates opportunities for minority groups. (30:24)
  • Sarah elaborates that the only factor that should come into play when hiring is if the person is going to fit into the team. (38:03)
  • Ryan explains that he thinks that there is a major gap in quality leadership in the industry. (43:02)
  • Sarah shares that the key to being at a higher level is to support yourself for more opportunities. (48:42)
  • Ryan explains that everyone should control their personal brand in order to control their career. (52:01)


Key Quotes:

  • "If someone is talented and willing to work hard and fit in your culture, they should absolutely have the option to come work for you or with you." - Sarah Muniz
  • "The other problem that I have seen is that a lot of times women are hired into service positions, whereas men are hired right into producer positions." - Sarah Muniz
  • "I do believe that you should make a name for yourself and have your own personal brand, outside of your employer to where you're making a name for yourself. I do 100% agree that you should do that. The part that is hard, and it's happened with me, is having your own personal belief system and brand can actually gets you in trouble with whoever you're employed by." - Sarah Muniz


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Michael Lebor, founder and CEO of InsuranceGiG. Michael joins the podcast for a deep dive into how we use data to create better outcomes for our business. Michael is solving big problems with InsuranceGiG, and we’re honored to have him share his insights and expertise. Don’t miss this episode. 


Episode Highlights:

  • Michael explains what InsuranceGiG is and how it is beneficial to the industry. (8:14)
  • Michael shares that if you are in insurance technology, data is either a weapon or a liability. (11:53)
  • Michael explains that they get their foot in the door with their pricing model and organic platform. (18:02)
  • Michael shares that they recently went live with HawkSoft AMS and explains why it is a game changer. (21:26) 
  • Ryan explains that he sees the tool as very useful in saving time, as the system can do all the work on the same platform. (30:44) 
  • Michael explains that their main drive is not to replace the core policy system but to make things as easy as possible as well as cheap and fast. (34:18)
  • Michael shares that InsuranceGiG has categories like data, operational workflows, and submissions. (40:17)
  • Michael talks about their company and system being able to demonstrate visibility into the flow of data across the entire supply chain. (52:15)
  • Michael explains that InsuranceGig has the beauty of having incredible vendors, like Record Linker. (58:13)


 Key Quotes:

  • "If you look at yourself as a company, or somebody in the insurance technology, business data is either one of two things to you, it's either a weapon, or it's a liability." - Michael Lebor
  • "We're not replacing the core policy system. But we really think that we're going to be this really valuable, a creative, secondary layer on top of them." - Michael Lebor
  • " I'm just going out to the best vendors that are out there and saying just connect to me, become part of our data fabric." - Michael Lebor


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Michael Lebor, founder and CEO of InsuranceGiG. Michael joins the podcast for a deep dive into how we use data to create better outcomes for our business. Michael is solving big problems with InsuranceGiG, and we’re honored to have him share his insights and expertise. Don’t miss this episode. 


Episode Highlights:

  • Michael explains what InsuranceGiG is and how it is beneficial to the industry. (8:14)
  • Michael shares that if you are in insurance technology, data is either a weapon or a liability. (11:53)
  • Michael explains that they get their foot in the door with their pricing model and organic platform. (18:02)
  • Michael shares that they recently went live with HawkSoft AMS and explains why it is a game changer. (21:26) 
  • Ryan explains that he sees the tool as very useful in saving time, as the system can do all the work on the same platform. (30:44) 
  • Michael explains that their main drive is not to replace the core policy system but to make things as easy as possible as well as cheap and fast. (34:18)
  • Michael shares that InsuranceGiG has categories like data, operational workflows, and submissions. (40:17)
  • Michael talks about their company and system being able to demonstrate visibility into the flow of data across the entire supply chain. (52:15)
  • Michael explains that InsuranceGig has the beauty of having incredible vendors, like Record Linker. (58:13)


 Key Quotes:

  • "If you look at yourself as a company, or somebody in the insurance technology, business data is either one of two things to you, it's either a weapon, or it's a liability." - Michael Lebor
  • "We're not replacing the core policy system. But we really think that we're going to be this really valuable, a creative, secondary layer on top of them." - Michael Lebor
  • " I'm just going out to the best vendors that are out there and saying just connect to me, become part of our data fabric." - Michael Lebor


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Bradley Flowers, founder, and president of Portal Insurance and the co-host of the Insurance Guys Podcast sits down with Ryan Hanley in Cleveland, Ohio in front of an audience of over 150 people for a live recording of the podcast. In this conversation, they dive deep into culture, hiring, and the marketing strategies producing exponential results in 2022. Don’t miss this one-of-a-kind conversation.


Episode Highlights:

  • Ryan introduces this special live episode with guest, Bradley Flowers. (1:35)
  • Bradley shares that looking for opportunities not only within your agency but outside of your agency is a way to stand out. (11:13)
  • Bradley shares that they have an unlimited time off policy in the company so long as they are able to deliver results. (18:13)
  • Bradley explains that culture is not something you accomplish, it's a living, breathing thing that you're constantly working on. (20:37)
  • Bradley explains how managing people can be changed by understanding the average millennial. (26:56)
  • Bradley shares the story of the first employee he had to fire and what he learned from it. (29:57)
  • Bradley talks about having a great working relationship with your VA’s. (36:05)
  • Bradley talks about the opportunity that they have with cross-selling at the moment. (38:06)
  • Bradley explains that every single client goes through the same process, through automated texts and emails. (43:13)
  • Bradley shares what their emails and text messages are composed of and how it subliminally tells people the purpose of their message. (45:25)
  • Bradley explains why text messages are still important in communication nowadays. (47:23)


Key Quotes:

  • "It's harder now than when I started. There definitely were some things that were hard when we were scratching that are not hard now. But there are some things that were easy when we started that are hard now." - Bradley Flowers
  • "We are not perfect at culture. That's like the first thing out of my mouth. And it's not something you accomplish. It's a living, breathing thing that you're constantly working on." - Bradley Flowers
  • "Combined with the average employee now staying at a job for four years and eight months, the average millennial stays at a job for three years and six months, and Gen Z is like two years and eight months. I think of your approach managing people with those few things in mind, it kind of changes the way that you manage." - Bradley Flowers


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Bradley Flowers, founder, and president of Portal Insurance and the co-host of the Insurance Guys Podcast sits down with Ryan Hanley in Cleveland, Ohio in front of an audience of over 150 people for a live recording of the podcast. In this conversation, they dive deep into culture, hiring, and the marketing strategies producing exponential results in 2022. Don’t miss this one-of-a-kind conversation.


Episode Highlights:

  • Ryan introduces this special live episode with guest, Bradley Flowers. (1:35)
  • Bradley shares that looking for opportunities not only within your agency but outside of your agency is a way to stand out. (11:13)
  • Bradley shares that they have an unlimited time off policy in the company so long as they are able to deliver results. (18:13)
  • Bradley explains that culture is not something you accomplish, it's a living, breathing thing that you're constantly working on. (20:37)
  • Bradley explains how managing people can be changed by understanding the average millennial. (26:56)
  • Bradley shares the story of the first employee he had to fire and what he learned from it. (29:57)
  • Bradley talks about having a great working relationship with your VA’s. (36:05)
  • Bradley talks about the opportunity that they have with cross-selling at the moment. (38:06)
  • Bradley explains that every single client goes through the same process, through automated texts and emails. (43:13)
  • Bradley shares what their emails and text messages are composed of and how it subliminally tells people the purpose of their message. (45:25)
  • Bradley explains why text messages are still important in communication nowadays. (47:23)


Key Quotes:

  • "It's harder now than when I started. There definitely were some things that were hard when we were scratching that are not hard now. But there are some things that were easy when we started that are hard now." - Bradley Flowers
  • "We are not perfect at culture. That's like the first thing out of my mouth. And it's not something you accomplish. It's a living, breathing thing that you're constantly working on." - Bradley Flowers
  • "Combined with the average employee now staying at a job for four years and eight months, the average millennial stays at a job for three years and six months, and Gen Z is like two years and eight months. I think of your approach managing people with those few things in mind, it kind of changes the way that you manage." - Bradley Flowers


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:



This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Gordon Coyle, founder, and president of The Coyle Group. Gordon is a risk management and insurance services firm specializing in liability products. He joins the podcast and explains how he's using video to create inbound leads in specialty liability insurance.


This is an episode you do not want to miss...


Episode Highlights:

  • Gordon shares his background story with Ryan. (13:00)
  • Gordon explains that his natural curiosity and motivation from Ryan led him to take it to the next level in the technological aspect of the business. (18:31)
  • Gordon talks about consistency and discipline being the keys to everything that you do. (21:07)
  • Gordon shares how he was able to assist someone who had seen his videos and asked for his help. (26:23)
  • Gordon shares that he gets his leads from people that are searching for answers on insurance on YouTube. (33:51)
  • Gordon explains that one of the hardest things for him to do is to repurpose content. (40:31)
  • Gordon shares that every sales job is all about getting noticed, and the best way to do that is through social media. (45:22) 
  • Gordon shares that there are a lot of producers that have stood out and become successful through the use of social media. (48:14)
  • Gordon talks about the difference between paid and organic marketing in social media. (54:23)
  • Gordon advises people to think about the sales process and the closing ratios when talking about inbound and non-inbound businesses. (57:40)


Key Quotes:

  • "Consistency and discipline, I think, are key not only for marketing but a lot of things in whatever you do." - Gordon Coyle
  • "Every sales job is all about getting noticed, right? You have to kind of build interest you have to have you have to get your foot in the door, your toe in the door. And, you know, how do you do that? How do you get noticed? And I think that there's a lot of good opportunity to do that with content." - Gordon Coyle
  • "The consistency around video creates an aura of expertise, knowledge, whatever it may be, you become a very believable character." - Gordon Coyle


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Gordon Coyle, founder, and president of The Coyle Group. Gordon is a risk management and insurance services firm specializing in liability products. He joins the podcast and explains how he's using video to create inbound leads in specialty liability insurance.


This is an episode you do not want to miss...


Episode Highlights:

  • Gordon shares his background story with Ryan. (13:00)
  • Gordon explains that his natural curiosity and motivation from Ryan led him to take it to the next level in the technological aspect of the business. (18:31)
  • Gordon talks about consistency and discipline being the keys to everything that you do. (21:07)
  • Gordon shares how he was able to assist someone who had seen his videos and asked for his help. (26:23)
  • Gordon shares that he gets his leads from people that are searching for answers on insurance on YouTube. (33:51)
  • Gordon explains that one of the hardest things for him to do is to repurpose content. (40:31)
  • Gordon shares that every sales job is all about getting noticed, and the best way to do that is through social media. (45:22) 
  • Gordon shares that there are a lot of producers that have stood out and become successful through the use of social media. (48:14)
  • Gordon talks about the difference between paid and organic marketing in social media. (54:23)
  • Gordon advises people to think about the sales process and the closing ratios when talking about inbound and non-inbound businesses. (57:40)


Key Quotes:

  • "Consistency and discipline, I think, are key not only for marketing but a lot of things in whatever you do." - Gordon Coyle
  • "Every sales job is all about getting noticed, right? You have to kind of build interest you have to have you have to get your foot in the door, your toe in the door. And, you know, how do you do that? How do you get noticed? And I think that there's a lot of good opportunity to do that with content." - Gordon Coyle
  • "The consistency around video creates an aura of expertise, knowledge, whatever it may be, you become a very believable character." - Gordon Coyle


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Todd Thams, founder of Mod Advisor, Direct Work Comp, and President of Thams Agency, joins the podcast to break down how Mod Advisor is helping independent insurance agents deliver maximum value to their insurance clients.

Don't miss this episode...


Episode Highlights:

  • Todd discusses the concept of broker-type ventures. (10:51)
  • Todd expresses his excitement about Mod Advisor and all of the exciting things that they will be doing. (13:45)
  • Todd explains that he considers himself to be a builder based on his life experiences. (14:57)
  • Todd mentions the customers and their expectations as the main differences between operating Tham's Agency, a third-generation family company, and working in InsurTech. (16:56)
  • Todd says he attributes his whole path to IAOA. (22:20)
  • Todd explains that the objective at Mod Advisor is to demonstrate and identify the workers’ comp issue in an easy-to-understand style for the customers. (30:42)
  • Todd believes he has control over what goes on in his mind and how he assists his customers. (34:05)
  • Todd discusses his thoughts on insurance fees. (36:11)
  • Todd believes that the national insurance system is dysfunctional and that agents should be permitted to charge whatever they want. (37:29)
  • Todd explains that everything they want to accomplish in the next 12 to 24 months will simplify and streamline the whole process. (47:28)
  • Todd explains that everything he does with Mod Advisor is completely dedicated to the independent agent channel. (49:04)


Key Quotes:

  • “If the customer is willing to pay it because they want the level of service, then I don't know why we need the state to regulate and say you can't do that.” - Todd Thams
  • “I hear there's a lot of frustration around duplicate data entry. And I think we intend to solve that problem. And make it super easy for brokerages across the country to get loss information, payroll informatio,n and everything in our system. And do that quick and fast.” - Todd Thams
  • “Everything that I do with Mod Advisor is 100% committed to the independent agent channel.” - Todd Thams


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Todd Thams, founder of Mod Advisor, Direct Work Comp, and President of Thams Agency, joins the podcast to break down how Mod Advisor is helping independent insurance agents deliver maximum value to their insurance clients.

Don't miss this episode...


Episode Highlights:

  • Todd discusses the concept of broker-type ventures. (10:51)
  • Todd expresses his excitement about Mod Advisor and all of the exciting things that they will be doing. (13:45)
  • Todd explains that he considers himself to be a builder based on his life experiences. (14:57)
  • Todd mentions the customers and their expectations as the main differences between operating Tham's Agency, a third-generation family company, and working in InsurTech. (16:56)
  • Todd says he attributes his whole path to IAOA. (22:20)
  • Todd explains that the objective at Mod Advisor is to demonstrate and identify the workers’ comp issue in an easy-to-understand style for the customers. (30:42)
  • Todd believes he has control over what goes on in his mind and how he assists his customers. (34:05)
  • Todd discusses his thoughts on insurance fees. (36:11)
  • Todd believes that the national insurance system is dysfunctional and that agents should be permitted to charge whatever they want. (37:29)
  • Todd explains that everything they want to accomplish in the next 12 to 24 months will simplify and streamline the whole process. (47:28)
  • Todd explains that everything he does with Mod Advisor is completely dedicated to the independent agent channel. (49:04)


Key Quotes:

  • “If the customer is willing to pay it because they want the level of service, then I don't know why we need the state to regulate and say you can't do that.” - Todd Thams
  • “I hear there's a lot of frustration around duplicate data entry. And I think we intend to solve that problem. And make it super easy for brokerages across the country to get loss information, payroll informatio,n and everything in our system. And do that quick and fast.” - Todd Thams
  • “Everything that I do with Mod Advisor is 100% committed to the independent agent channel.” - Todd Thams


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Nick Ayers, Chief Marketing Officer at Better Agency, joins the podcast to talk about insurance marketing, building technology, and putting on rockstar conferences. There's always a tremendous conversation when Nick's on the show.


Don't miss this episode.


Episode Highlights:

  • Nick shares some ideas to take into consideration before starting a company. (7:06)
  • Nick mentions that the cornerstone of marketing is being able to understand how people feel and being able to articulate the voices already in their heads. (12:36)
  • Nick explains that a lot of companies will soon realize that they need to hire real marketing motions in their company. (19:38)
  • Nick shares that their strategy has been to always commit to being genuine to their brand. (25:12)
  • Nick talks about how the industry has changed and in some ways relaxed in the last few years. (31:05)
  • Nick shares their journey to making their first acquisition and the questions they were asked by most people. (42:10)
  • Nick explains that he believes that independent agents are the best channel for insurance distribution. (45:10)
  • Nick and Ryan discuss the best insurance events. (48:37)
  • Nick explains that they learned lessons from these past conferences which they will apply in their future conferences. (54:06)


Key Quotes:

  • "We're going to continue to be who we are, and that's a major part of our overall brand, and that we're going to try to be relentless truth-tellers." - Nick Ayers
  • "We believe that independent agents are the best channel for insurance distribution. There isn't anything stronger or better than when companies work directly with independent agents." - Nick Ayers
  • “If we want to compete with everybody else in the AMS or the CRM, we're going to constantly be playing that comparison game. We want to do something that nobody's done before." - Nick Ayers


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Nick Ayers, Chief Marketing Officer at Better Agency, joins the podcast to talk about insurance marketing, building technology, and putting on rockstar conferences. There's always a tremendous conversation when Nick's on the show.


Don't miss this episode.


Episode Highlights:

  • Nick shares some ideas to take into consideration before starting a company. (7:06)
  • Nick mentions that the cornerstone of marketing is being able to understand how people feel and being able to articulate the voices already in their heads. (12:36)
  • Nick explains that a lot of companies will soon realize that they need to hire real marketing motions in their company. (19:38)
  • Nick shares that their strategy has been to always commit to being genuine to their brand. (25:12)
  • Nick talks about how the industry has changed and in some ways relaxed in the last few years. (31:05)
  • Nick shares their journey to making their first acquisition and the questions they were asked by most people. (42:10)
  • Nick explains that he believes that independent agents are the best channel for insurance distribution. (45:10)
  • Nick and Ryan discuss the best insurance events. (48:37)
  • Nick explains that they learned lessons from these past conferences which they will apply in their future conferences. (54:06)


Key Quotes:

  • "We're going to continue to be who we are, and that's a major part of our overall brand, and that we're going to try to be relentless truth-tellers." - Nick Ayers
  • "We believe that independent agents are the best channel for insurance distribution. There isn't anything stronger or better than when companies work directly with independent agents." - Nick Ayers
  • “If we want to compete with everybody else in the AMS or the CRM, we're going to constantly be playing that comparison game. We want to do something that nobody's done before." - Nick Ayers


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Zach Mefferd, co-founder of Coverage Direct and Zip Bonds, joins the podcast for a spirited discussion on what it means to transition from independent insurance agent to InsurTech technologist.


Zach is an all-time thinker in the independent insurance industry, and it is a true pleasure to have him on the show.


Episode Highlights:

  • Zach explains how hard it is to build technology and his unique perspective on building the technology for Zip Bonds . (3:58)
  • Zach shares how he also gets frustrated with technological solutions. (7:24)
  • Zach elaborates on the program they call Zip Score, which focuses on small contractors. (10:38)
  • Zach explains that the agencies that have the most success with their product, allow them to be an extension of their business. (15:40)
  • Zach shares that they intentionally hire people with underwriting experience or those with an underwriter mindset. (20:15) 
  • Zach talks about the building of the commercial side of the business as well as focusing on the overlooked areas in surety as their set of new features. (24:47)
  • Zach explains that even if customers don't know that they need it they will eventually know somebody who will need surety. (28:36)
  • Zach explains that carriers, larger agencies, and people that have influence in this space are starting to understand the reality of API connections. (32:16)


Key Quotes:

  • "People are as complicated as technology. You just have to kind of understand how to see that, hey, it's a broken thing, and do that in a systematic way." - Zach Mefferd
  • "What I really see us able to do, and I'm really glad that it's kind of morphed into this, is we want to be the division of surety for your agency. We're never going to compete, obviously, with P&C." - Zach Mefferd
  • "I say all the time, you don't get it if you don't ask for it. All you gotta do is ask. They don't know that you have it and if you haven't asked for the opportunity, you're going to miss it. Someone else is going to take it." - Zach Mefferd


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Zach Mefferd, co-founder of Coverage Direct and Zip Bonds, joins the podcast for a spirited discussion on what it means to transition from independent insurance agent to InsurTech technologist.


Zach is an all-time thinker in the independent insurance industry, and it is a true pleasure to have him on the show.


Episode Highlights:

  • Zach explains how hard it is to build technology and his unique perspective on building the technology for Zip Bonds . (3:58)
  • Zach shares how he also gets frustrated with technological solutions. (7:24)
  • Zach elaborates on the program they call Zip Score, which focuses on small contractors. (10:38)
  • Zach explains that the agencies that have the most success with their product, allow them to be an extension of their business. (15:40)
  • Zach shares that they intentionally hire people with underwriting experience or those with an underwriter mindset. (20:15) 
  • Zach talks about the building of the commercial side of the business as well as focusing on the overlooked areas in surety as their set of new features. (24:47)
  • Zach explains that even if customers don't know that they need it they will eventually know somebody who will need surety. (28:36)
  • Zach explains that carriers, larger agencies, and people that have influence in this space are starting to understand the reality of API connections. (32:16)


Key Quotes:

  • "People are as complicated as technology. You just have to kind of understand how to see that, hey, it's a broken thing, and do that in a systematic way." - Zach Mefferd
  • "What I really see us able to do, and I'm really glad that it's kind of morphed into this, is we want to be the division of surety for your agency. We're never going to compete, obviously, with P&C." - Zach Mefferd
  • "I say all the time, you don't get it if you don't ask for it. All you gotta do is ask. They don't know that you have it and if you haven't asked for the opportunity, you're going to miss it. Someone else is going to take it." - Zach Mefferd


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Raghav Tanna, Co-Founder, and CEO of Tarmika joins the podcast for an all-time discussion on building technology, the independent insurance industry, and world domination.


Raghav is always the most interesting guy in the room, so don't miss this tremendous episode...


Episode Highlights:

  • Raghav talks about the impact of embedded insurance on independent insurance agencies. (5:50)
  • Raghav explains how Tarmika can help create the ideal digital insurance workflow. (10:06)
  • Raghav mentions the need to embed oneself in areas where consumers already trust the brand. (15:15)
  • Raghav explains why retention is where agencies need to focus their customer experience in a digital world. (16:09)
  • Raghav mentions that the best way to find out what a customer wants is to ask them. (20:25)
  • Raghav discusses whether he would sell his company. (36:23)
  • Raghav congratulates Ryan on creating a scalable platform that others wanted to utilize in the future. (39:34)


Key Quotes:

  • “You need to embed yourself into places where people already trust the brand.” - Raghav Tanna
  • “Embedded insurance is a buzzword, and I wish there was a different word we can use. Because I think too many people say they can do it. It does not completely destroy the independent agency channel and it shouldn't. It makes people work harder and work differently to get small commercial business for their agency. I think that's the piece that we need to focus.” - Raghav Tanna
  • “I think you need to make 30-40 touch points per customer to make sure they feel heard and feel wanted. Right? You have to do that. Because you have zero touchpoints when you sell them in a digital world.” - Raghav Tanna


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Raghav Tanna, Co-Founder, and CEO of Tarmika joins the podcast for an all-time discussion on building technology, the independent insurance industry, and world domination.


Raghav is always the most interesting guy in the room, so don't miss this tremendous episode...


Episode Highlights:

  • Raghav talks about the impact of embedded insurance on independent insurance agencies. (5:50)
  • Raghav explains how Tarmika can help create the ideal digital insurance workflow. (10:06)
  • Raghav mentions the need to embed oneself in areas where consumers already trust the brand. (15:15)
  • Raghav explains why retention is where agencies need to focus their customer experience in a digital world. (16:09)
  • Raghav mentions that the best way to find out what a customer wants is to ask them. (20:25)
  • Raghav discusses whether he would sell his company. (36:23)
  • Raghav congratulates Ryan on creating a scalable platform that others wanted to utilize in the future. (39:34)


Key Quotes:

  • “You need to embed yourself into places where people already trust the brand.” - Raghav Tanna
  • “Embedded insurance is a buzzword, and I wish there was a different word we can use. Because I think too many people say they can do it. It does not completely destroy the independent agency channel and it shouldn't. It makes people work harder and work differently to get small commercial business for their agency. I think that's the piece that we need to focus.” - Raghav Tanna
  • “I think you need to make 30-40 touch points per customer to make sure they feel heard and feel wanted. Right? You have to do that. Because you have zero touchpoints when you sell them in a digital world.” - Raghav Tanna


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this tremendous episode of The Ryan Hanley Show, We're joined by the one-and-only Bobbie Collies, Vice President of Distribution at Coterie Insurance. Bobbie is the perfect blend of a carrier professional the industry needs to cultivate; traditionally trained but insurtech-minded.


We're honored to have Bobbie on the show…


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this tremendous episode of The Ryan Hanley Show, We're joined by the one-and-only Bobbie Collies, Vice President of Distribution at Coterie Insurance. Bobbie is the perfect blend of a carrier professional the industry needs to cultivate; traditionally trained but insurtech-minded.


We're honored to have Bobbie on the show…


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, take a look inside the acquisition of Rogue Risk by SIAA with Matt Masiello, CEO of SIAA, and Ryan Hanley, Founder and President of Rogue Risk.


This is an episode you don't want to miss...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, take a look inside the acquisition of Rogue Risk by SIAA with Matt Masiello, CEO of SIAA, and Ryan Hanley, Founder and President of Rogue Risk.


This is an episode you don't want to miss...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Andrew Darlington, the president of Veritas Risk Management and Insurance Services out of Johnson City, Tennessee. While Andrew might operate out of a small town, the way he approaches building and marketing his agency is anything but small town-minded.

This is an episode of the show you don’t want to miss.


Episode Highlights:

  • Andrew shares his experience of being one of the first to use Salesforce for insurance. (07:12)
  • Andrew talks about how they create their process by writing it down and using Salesforce to automate it. (12:10)
  • Andrew discusses how long it took and how much he has spent building out Hubspot in their system, which he believes is a phenomenal system. (17:14) 
  • Andrew shares that one of the advantages of Salesforce is that it is completely customizable. (21:26)
  • Andrew explains that one-way Salesforce can take it to the next level is by making its system unbreakable. (26:09)
  • Andrew talks about the reporting systems that Salesforce and HubSpot have. (28:32)
  • Andrew shares that for a small agency that can use Donna, it is a game-changer. (31:17)
  • Andrew shares that HubSpot and Salesforce are an investment of time, and learning that, if got right, are invaluable. (35:14)


Key Quotes:

  • "I mean, the great point is that when you have your processes, you write them down on paper, and you go through them, and that's what we're trying to do right now is get our processes better." - Andrew Darlington
  • "The nice thing about Salesforce, as we're building out this process, is that it's completely customizable." - Andrew Darlington
  • "Your processes will change a little bit, I think it gets even better once you understand the full scope of the tools that you have in front of you." - Andrew Darlington


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, Ryan Hanley interviews Andrew Darlington, the president of Veritas Risk Management and Insurance Services out of Johnson City, Tennessee. While Andrew might operate out of a small town, the way he approaches building and marketing his agency is anything but small town-minded.

This is an episode of the show you don’t want to miss.


Episode Highlights:

  • Andrew shares his experience of being one of the first to use Salesforce for insurance. (07:12)
  • Andrew talks about how they create their process by writing it down and using Salesforce to automate it. (12:10)
  • Andrew discusses how long it took and how much he has spent building out Hubspot in their system, which he believes is a phenomenal system. (17:14) 
  • Andrew shares that one of the advantages of Salesforce is that it is completely customizable. (21:26)
  • Andrew explains that one-way Salesforce can take it to the next level is by making its system unbreakable. (26:09)
  • Andrew talks about the reporting systems that Salesforce and HubSpot have. (28:32)
  • Andrew shares that for a small agency that can use Donna, it is a game-changer. (31:17)
  • Andrew shares that HubSpot and Salesforce are an investment of time, and learning that, if got right, are invaluable. (35:14)


Key Quotes:

  • "I mean, the great point is that when you have your processes, you write them down on paper, and you go through them, and that's what we're trying to do right now is get our processes better." - Andrew Darlington
  • "The nice thing about Salesforce, as we're building out this process, is that it's completely customizable." - Andrew Darlington
  • "Your processes will change a little bit, I think it gets even better once you understand the full scope of the tools that you have in front of you." - Andrew Darlington


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2022-03-31

Alan Stein Jr. Explains How to Stay on Top

67 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Alan Stein, Jr. is an experienced keynote speaker and author. At his core, he’s a performance coach with a passion for helping others change behaviors.

He spent 15+ years working with the highest performing basketball players on the planet (including NBA superstars Kevin Durant, Steph Curry, and Kobe Bryant). Through his customized programs, he transfers his unique expertise to maximize both individual and organizational performance.

In his latest book, Sustain Your Game, Alan explains how high performers who want to learn how to maintain excellence across the short, intermediate, and long term. It assembles invaluable advice and lessons from successful athletes, entrepreneurs, social scientists, journalists, CEOs, motivational speakers, business coaches, and consultants, as well as my own unique personal stories.

Don't miss this episode...


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


Alan Stein, Jr. is an experienced keynote speaker and author. At his core, he’s a performance coach with a passion for helping others change behaviors.

He spent 15+ years working with the highest performing basketball players on the planet (including NBA superstars Kevin Durant, Steph Curry, and Kobe Bryant). Through his customized programs, he transfers his unique expertise to maximize both individual and organizational performance.

In his latest book, Sustain Your Game, Alan explains how high performers who want to learn how to maintain excellence across the short, intermediate, and long term. It assembles invaluable advice and lessons from successful athletes, entrepreneurs, social scientists, journalists, CEOs, motivational speakers, business coaches, and consultants, as well as my own unique personal stories.

Don't miss this episode...


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


On Sunday, March 27th, Will Smith walked on stage at the Oscars and bitchslapped Chris Rock for making fun of his wife, Jada Pinkett-Smith.


Outrageous, yes... but also courageous in its own way. There's a lesson we can learn from this exchange that many will disagree with on principle.


Let's discuss...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


On Sunday, March 27th, Will Smith walked on stage at the Oscars and bitchslapped Chris Rock for making fun of his wife, Jada Pinkett-Smith.


Outrageous, yes... but also courageous in its own way. There's a lesson we can learn from this exchange that many will disagree with on principle.


Let's discuss...

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Published 2022-03-24

The Only Superpower You Need

17 min
View

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


The Only Superpower You Need


There is only one superpower you need to win.

It's not intelligence or good looks or killer sales skills... it's macro consistency.

The consistent, win.

Period.


Episode Highlights:

  • Ryan explains why he hasn't done an episode in a couple of weeks. (1:26)
  • Ryan believes that consistency is a success superpower. (3:11)
  • Ryan discusses how the difference between those who use consistency as a superpower and those who don't is that those micro-moments may derail macro consistency. (4:58)
  • Ryan explains that when people know they can rely on you, and you trust yourself, you have a superpower. (7:19)
  • Ryan mentions that if he can think of anything he regrets, it's the times when he allowed micro-inconsistencies. (09:05)
  • Ryan mentions that if you want to be successful, you must show up, return, and be consistent. Make a plan to make it happen. (11:26)
  • Ryan expresses his desire for himself and everyone else to become the type of person who can trust themselves, who can believe that once they put their minds to anything, they will return back until the task is done. (12:46)


Key Quotes:

  • “When people know they can count on you, good things happen. And not just other people, like you start to trust yourself. And that to me, my friends is the superpower is that you trust yourself” - Ryan Hanley
  • “We just can't let little micro speed bumps, little obstacles that show up derail us from coming back to that thing that we want, that we know is good, that we know brings us joy and happiness and meaning in our lives.” - Ryan Hanley
  • “This is my goal to become the type of person who can trust myself, who can trust me, who I can believe that when I set myself to something I will continue to come back until the task is done. I wish that for myself. I wish it for you.” - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


The Only Superpower You Need


There is only one superpower you need to win.

It's not intelligence or good looks or killer sales skills... it's macro consistency.

The consistent, win.

Period.


Episode Highlights:

  • Ryan explains why he hasn't done an episode in a couple of weeks. (1:26)
  • Ryan believes that consistency is a success superpower. (3:11)
  • Ryan discusses how the difference between those who use consistency as a superpower and those who don't is that those micro-moments may derail macro consistency. (4:58)
  • Ryan explains that when people know they can rely on you, and you trust yourself, you have a superpower. (7:19)
  • Ryan mentions that if he can think of anything he regrets, it's the times when he allowed micro-inconsistencies. (09:05)
  • Ryan mentions that if you want to be successful, you must show up, return, and be consistent. Make a plan to make it happen. (11:26)
  • Ryan expresses his desire for himself and everyone else to become the type of person who can trust themselves, who can believe that once they put their minds to anything, they will return back until the task is done. (12:46)


Key Quotes:

  • “When people know they can count on you, good things happen. And not just other people, like you start to trust yourself. And that to me, my friends is the superpower is that you trust yourself” - Ryan Hanley
  • “We just can't let little micro speed bumps, little obstacles that show up derail us from coming back to that thing that we want, that we know is good, that we know brings us joy and happiness and meaning in our lives.” - Ryan Hanley
  • “This is my goal to become the type of person who can trust myself, who can trust me, who I can believe that when I set myself to something I will continue to come back until the task is done. I wish that for myself. I wish it for you.” - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


After a 3-week hiatus, The Ryan Hanley Show is back, with a deep breakdown of the trends and ideas impacting the digital distribution of insurance products in 2022.


This is Part II of a two-part series.


Don't miss this one...


Episode Highlights:

  • Ryan discusses the Reuter’s report, “Insurance Distribution: 7 Key Trends for 2022” (3:06)
  • Ryan talks about trend number 1, M&A activity, and explains that increased M&A doesn't necessarily lead to increased distribution. (5:18)
  • Ryan explains that acquiring the right agency or set of agencies can be an enormous way to increase your distribution. (8:20)
  • Ryan discusses trend number 2, the resilience of intermediaries, and what's in their books. (10:17)
  • Ryan explains trend number 3 which is ecosystems openness, and the drive to circularity. (13:33)
  • Ryan mentions that the innovation train is waiting for no one and innovation is already happening.(18:15)
  • Ryan explains why embedded insurance, trend number 6, is something that we brokers should be most scared about. (24:07)
  • Ryans shares trend number 7, customers are driving flexibility. (28:39)
  • Ryan provides two different options and or ways how you can run your business successfully. (30:08)
  • Ryan shares how he wants to deliver and be different from the rest. (33:17)


Key Quotes:

  • "The most opportunistic brokers are going to be the ones that can step forward and take market share from the competitors." - Ryan Hanley
  • "But from a communication standpoint, flexibility is a key driver to scalable growth, in my opinion." - Ryan Hanley
  • "I tell you today, our process isn't perfect. It's certainly not everything that I want it to be. But I know where we're going." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


After a 3-week hiatus, The Ryan Hanley Show is back, with a deep breakdown of the trends and ideas impacting the digital distribution of insurance products in 2022.


This is Part II of a two-part series.


Don't miss this one...


Episode Highlights:

  • Ryan discusses the Reuter’s report, “Insurance Distribution: 7 Key Trends for 2022” (3:06)
  • Ryan talks about trend number 1, M&A activity, and explains that increased M&A doesn't necessarily lead to increased distribution. (5:18)
  • Ryan explains that acquiring the right agency or set of agencies can be an enormous way to increase your distribution. (8:20)
  • Ryan discusses trend number 2, the resilience of intermediaries, and what's in their books. (10:17)
  • Ryan explains trend number 3 which is ecosystems openness, and the drive to circularity. (13:33)
  • Ryan mentions that the innovation train is waiting for no one and innovation is already happening.(18:15)
  • Ryan explains why embedded insurance, trend number 6, is something that we brokers should be most scared about. (24:07)
  • Ryans shares trend number 7, customers are driving flexibility. (28:39)
  • Ryan provides two different options and or ways how you can run your business successfully. (30:08)
  • Ryan shares how he wants to deliver and be different from the rest. (33:17)


Key Quotes:

  • "The most opportunistic brokers are going to be the ones that can step forward and take market share from the competitors." - Ryan Hanley
  • "But from a communication standpoint, flexibility is a key driver to scalable growth, in my opinion." - Ryan Hanley
  • "I tell you today, our process isn't perfect. It's certainly not everything that I want it to be. But I know where we're going." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley



After a 3-week hiatus, The Ryan Hanley Show is back, with a deep breakdown of the trends and ideas impacting the digital distribution of insurance products in 2022.


This is Part I of a two-part series.


Don't miss this one.


Episode Highlights:

  • Ryan explains why he took a 3-week hiatus from recording. (0:30)
  • Ryan talks about what has been happening over at Rogue Risk. (1:34)
  • Ryan discusses the recent McKinsey report that says that the value in the insurance industry is rapidly shifting to brokers. (09:38)
  • Ryan explains that branding and marketing can’t create the same level of connection without any human touch. (18:21)
  • Ryan mentions that there's always another carrier that can write the business. (22:23)
  • Ryan shares the power, capabilities, and advantages of brokers. (25:15)
  • Ryan mentions that there's a huge opportunity for brokers to launch their paper. (27:35)
  • Ryan shares that the human optimized model is what they were trying to do at Rouge. (30:39)
  • Ryan shares that utilizing a mentor or just thinking through with your leadership team can make a big difference. (31:51)


Key Quotes:

  • "I'm sorry that I have not gotten an episode out to you in the last three weeks, I promise, I'll be more consistent because I want to be more consistent, because there are a lot of incredible things going on but I've just been a little overwhelmed." - Ryan Hanley
  • "This is the way the industry is going. The winners are going to be human optimized." - Ryan Hanley
  • "If you haven't built the systems processes, if you don't have the technology, if you haven't set expectations if you don't have the branding, content messaging, if you don't have a culture built inside your business, to support the retention, the service and retention of that business, it means nothing." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley



After a 3-week hiatus, The Ryan Hanley Show is back, with a deep breakdown of the trends and ideas impacting the digital distribution of insurance products in 2022.


This is Part I of a two-part series.


Don't miss this one.


Episode Highlights:

  • Ryan explains why he took a 3-week hiatus from recording. (0:30)
  • Ryan talks about what has been happening over at Rogue Risk. (1:34)
  • Ryan discusses the recent McKinsey report that says that the value in the insurance industry is rapidly shifting to brokers. (09:38)
  • Ryan explains that branding and marketing can’t create the same level of connection without any human touch. (18:21)
  • Ryan mentions that there's always another carrier that can write the business. (22:23)
  • Ryan shares the power, capabilities, and advantages of brokers. (25:15)
  • Ryan mentions that there's a huge opportunity for brokers to launch their paper. (27:35)
  • Ryan shares that the human optimized model is what they were trying to do at Rouge. (30:39)
  • Ryan shares that utilizing a mentor or just thinking through with your leadership team can make a big difference. (31:51)


Key Quotes:

  • "I'm sorry that I have not gotten an episode out to you in the last three weeks, I promise, I'll be more consistent because I want to be more consistent, because there are a lot of incredible things going on but I've just been a little overwhelmed." - Ryan Hanley
  • "This is the way the industry is going. The winners are going to be human optimized." - Ryan Hanley
  • "If you haven't built the systems processes, if you don't have the technology, if you haven't set expectations if you don't have the branding, content messaging, if you don't have a culture built inside your business, to support the retention, the service and retention of that business, it means nothing." - Ryan Hanley


Resources Mentioned:

--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This is a special multi-guest episode of The Ryan Hanley Show with a "Who's Who" lineup of technology power players including Steve Anderson, CEO of Catalyit, Peter MacDonald, Co-Founder & CEO of Wunderite, and Andrew Wynn, Co-Founder & CEO of Ascend.

We get after all things independent insurance agents and technology.

You don't want to miss this episode...


Episode Highlights:

  • Peter explains how they came up with the idea of talking about the future of insurance technology. (7:44)
  • Steve explains the Catalyit concept and what they do. (9:33)
  • Andrew introduces himself and what Ascend does. (12:10)
  • Peter shares his background and Wunderite’s concept. (14:17)
  • Steve discusses how technology is becoming more accessible to the general public. (17:53)
  • Peter believes that insurance agents have always had a perspective on customer service and that it has always been a high concern for agencies. (24:46)
  • Andrew discusses his thought process for launching his own company. (29:07)
  • Peter mentions that their company's health insurance was recently changed this year and how technology was integrated into the sales demonstration. (36:38)
  • According to Andrew, they wanted to create a solution that was more than just premium finance and gave a much better customer experience. (45:07)
  • Peter explains how he came up with the idea for Wunderite. (47:36)
  • Peter talks about the need for an ecosystem to support the tools that we want as agents. (1:02:00)


Key Quotes:

  • “It's not about technology, it's about meeting the customer where they want to be.” - Steve Anderson
  • “The future of InsurTech is really about empowering independent agents.” - Peter MacDonald
  • “We wanted to build a product that delivers that better customer experience, while staying competitive on the rate.” - Andrew Wynn


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This is a special multi-guest episode of The Ryan Hanley Show with a "Who's Who" lineup of technology power players including Steve Anderson, CEO of Catalyit, Peter MacDonald, Co-Founder & CEO of Wunderite, and Andrew Wynn, Co-Founder & CEO of Ascend.

We get after all things independent insurance agents and technology.

You don't want to miss this episode...


Episode Highlights:

  • Peter explains how they came up with the idea of talking about the future of insurance technology. (7:44)
  • Steve explains the Catalyit concept and what they do. (9:33)
  • Andrew introduces himself and what Ascend does. (12:10)
  • Peter shares his background and Wunderite’s concept. (14:17)
  • Steve discusses how technology is becoming more accessible to the general public. (17:53)
  • Peter believes that insurance agents have always had a perspective on customer service and that it has always been a high concern for agencies. (24:46)
  • Andrew discusses his thought process for launching his own company. (29:07)
  • Peter mentions that their company's health insurance was recently changed this year and how technology was integrated into the sales demonstration. (36:38)
  • According to Andrew, they wanted to create a solution that was more than just premium finance and gave a much better customer experience. (45:07)
  • Peter explains how he came up with the idea for Wunderite. (47:36)
  • Peter talks about the need for an ecosystem to support the tools that we want as agents. (1:02:00)


Key Quotes:

  • “It's not about technology, it's about meeting the customer where they want to be.” - Steve Anderson
  • “The future of InsurTech is really about empowering independent agents.” - Peter MacDonald
  • “We wanted to build a product that delivers that better customer experience, while staying competitive on the rate.” - Andrew Wynn


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:




This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This is a special Billy Williams episode on maximizing agency growth in 2022. In this episode of The Ryan Hanley Show, Ryan Hanley and Billy Williams dive deep into what holds agencies back from growing and what the major keys are to breaking free of stagnation and making growth real moving forward.

This is an episode you don't want to miss...


Episode Highlights:

  • Billy mentions that in 2022, he hopes to make the podcast rounds to help people get back on track. (3:53)
  • Billy recalls winning the bodybuilding Natural Nationals two years in a row. (9:25)
  • Billy believes that a lack of emotional discipline is the biggest factor preventing any firm from growing. (15:03)
  • Billy explains that as leaders, we are only actually responsible for three things: hiring, training, and accountability. (20:53)
  • Billy discusses the significance of effective processes and spot-checking. (30:30)
  • Billy mentions that process is nothing more than the steps it takes to get something done. (35:11)
  • Billy mentions that the real reason most agencies aren't growing is that they have terrible leads. (43:07)
  • People often conflate popularity with profitability, according to Billy. (54:15)
  • Billy discusses Fix My Insurance Agency in detail. (1:04:56)


Key Quotes:

  • “The thing that made me really really good as a bodybuilder, was not what I gave up. It was what I reallocated.” - Billy Williams
  • “The real issue in most agencies when they're not growing…The reason why they have terrible staff, the reason why they have terrible technology, the reason why they have terrible processes, the reason why they have terrible cash flow, is because they have terrible leads.” - Billy Williams
  • “Running an agency is not that damn hard. We make it hard. We get caught up in the admin, right? That's what happens. We get caught up in the admin and we think that's insurance. Insurance is not admin, insurance is issuing a damn policy.” - Billy Williams


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


This is a special Billy Williams episode on maximizing agency growth in 2022. In this episode of The Ryan Hanley Show, Ryan Hanley and Billy Williams dive deep into what holds agencies back from growing and what the major keys are to breaking free of stagnation and making growth real moving forward.

This is an episode you don't want to miss...


Episode Highlights:

  • Billy mentions that in 2022, he hopes to make the podcast rounds to help people get back on track. (3:53)
  • Billy recalls winning the bodybuilding Natural Nationals two years in a row. (9:25)
  • Billy believes that a lack of emotional discipline is the biggest factor preventing any firm from growing. (15:03)
  • Billy explains that as leaders, we are only actually responsible for three things: hiring, training, and accountability. (20:53)
  • Billy discusses the significance of effective processes and spot-checking. (30:30)
  • Billy mentions that process is nothing more than the steps it takes to get something done. (35:11)
  • Billy mentions that the real reason most agencies aren't growing is that they have terrible leads. (43:07)
  • People often conflate popularity with profitability, according to Billy. (54:15)
  • Billy discusses Fix My Insurance Agency in detail. (1:04:56)


Key Quotes:

  • “The thing that made me really really good as a bodybuilder, was not what I gave up. It was what I reallocated.” - Billy Williams
  • “The real issue in most agencies when they're not growing…The reason why they have terrible staff, the reason why they have terrible technology, the reason why they have terrible processes, the reason why they have terrible cash flow, is because they have terrible leads.” - Billy Williams
  • “Running an agency is not that damn hard. We make it hard. We get caught up in the admin, right? That's what happens. We get caught up in the admin and we think that's insurance. Insurance is not admin, insurance is issuing a damn policy.” - Billy Williams


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, John Fohr, Co-Founder of TrustLayer, the digital platform helping agencies and business owners alike better track licensing, certificates, and insurance, joins the podcast for an EPIC conversation.


This is one you don't want to miss...


Episode Highlights:

  • John sits down with Ryan and talks about when he started his business. (9:16)
  • John shares how they started the accelerator broker tech ventures during the pandemic. (14:01)
  • John shares more about his company, what they do, and how they operate with their clients. (23:05)
  • John shares some of the challenges they had to face as a start-up company. (29:10)
  • John tells us that their company and their clients are not brokers instead they work with brokers. (34:22)
  • Johns explains that their main goal for the broker is to make them earn more revenue because of their services. (39:41)
  • John shares that the way brokers adapt is by thinking that the value is for the customer and not just for you. (42:22)
  • John tells us that we should want to focus on building ground truth to build a proof of coverage. (49:41)
  • John talks about managing integrations in an efficient way. (54:43)


Key Quotes:

  • "So for us, like, we're the trust layer, right? We're happy to be that middle layer. And if people don't even know that we exist, that's fine, because we can work on just building infrastructure for the insurance industry." - John Fohr
  • "We are either revenue-neutral, or we are revenue positive. For the broker, We're trying to help you guys make more revenue." - John Fohr
  • "Remember, this isn't a value just for you. It's a value for your customer." - John Fohr


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
More description

Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.com

Finding Peak podcast: https://linktr.ee/ryan_hanley


In this episode of The Ryan Hanley Show, John Fohr, Co-Founder of TrustLayer, the digital platform helping agencies and business owners alike better track licensing, certificates, and insurance, joins the podcast for an EPIC conversation.


This is one you don't want to miss...


Episode Highlights:

  • John sits down with Ryan and talks about when he started his business. (9:16)
  • John shares how they started the accelerator broker tech ventures during the pandemic. (14:01)
  • John shares more about his company, what they do, and how they operate with their clients. (23:05)
  • John shares some of the challenges they had to face as a start-up company. (29:10)
  • John tells us that their company and their clients are not brokers instead they work with brokers. (34:22)
  • Johns explains that their main goal for the broker is to make them earn more revenue because of their services. (39:41)
  • John shares that the way brokers adapt is by thinking that the value is for the customer and not just for you. (42:22)
  • John tells us that we should want to focus on building ground truth to build a proof of coverage. (49:41)
  • John talks about managing integrations in an efficient way. (54:43)


Key Quotes:

  • "So for us, like, we're the trust layer, right? We're happy to be that middle layer. And if people don't even know that we exist, that's fine, because we can work on just building infrastructure for the insurance industry." - John Fohr
  • "We are either revenue-neutral, or we are revenue positive. For the broker, We're trying to help you guys make more revenue." - John Fohr
  • "Remember, this isn't a value just for you. It's a value for your customer." - John Fohr


Resources Mentioned:


--

Recommended Tools for Growth

--

Episodes You Might Enjoy:





This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.
Extract Knowledge
Listen elsewhere
Show details
Episodes
437
Transcripts
32
7% coverage
Missing transcripts
405
With chapters
0